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2003 U.S. Medium Business Internet, e-Business, Telecom & IP ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: August 2003 Product Code: R149-292 Description This report is based on the findings of AMI-Partners’ 2003 U.S. Medium Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 1.3% of the total universe.” Currently 16,665 entities comprise the U.S. MB market and the number of U.S. Medium Businesses is growing at approximately 1.7% annually. Data were collected during the Q2, 2003 timeframe and is a nationally representative sample.
Key highlights include findings on the following technology areas:
Table of Contents U.S. MB IntroductionU.S. MB Attitudes and Strategic IT Directions U.S. MB Internet Overview Internet Access U.S. MB Internet Overview Internet Applications U.S. MB Internet Overview Web Sites U.S. MB Internet Overview e-Commerce U.S. MB Internet Overview Intranet U.S. MB Internet Overview Hosted Applications U.S. MB Methodologies and General U.S. MB Survey Methodology Overview U.S. MB Recruitment and Survey Process U.S. MB Market Definition U.S. MB Sampling Pool by Type of Business U.S. MB Weighting Factors by Employee Size U.S. MB Margin of Error U.S. MB Demographics U.S. MB Breakout of MB Market by Employee Size U.S. MB Size of Company: Total Share of Enterprises vs. Total Number of Employees U.S. SMB Business Workforce by Employee Size U.S. MB Number of Businesses by Vertical Industry U.S. MB Mobile Workforce U.S. MB Average Number of Employees in Select Functions U.S. MB Utilization of Temporary Staffing Agencies U.S. MB Headquarters Location by Employee Size U.S. MB Current and Planned Branches U.S. MB Average Revenues U.S. MB Breakout of Revenue Generation by Territory U.S. MB Changes in Average Revenues Growth Over Last 1 Year and Growth Goals Over Next 1 Year U.S. MB Revenue Generation U.S. MB Suppliers and Vendors U.S. MB Average Assets U.S. MB Customer Transactions U.S. MB Use of Electronic Billing/Invoicing U.S. MB Vendor/Supplier Transactions U.S. MB Maintenance of Corporate Credit Cards U.S. MB Membership in Small Business Services U.S. MB Annual Sales and Purchases Processed Via Credit Card U.S. MB Financial Products Usage Current & Planned U.S. MB Courier/Messenger Services U.S. MB Advertising and Promotion Media Usage U.S. MB Primary Accounting Method U.S. MB Payroll Processing U.S. MB Top Five Vendors of Outsourced Payroll Services U.S. MB Outsourced Payroll Services Spending Per Employee U.S. MB Workers Compensation Insurance Purchasing U.S. MB Retirement Plans U.S. MB Employee Benefits U.S. MB Summary Comparisons U.S. MB Key Technology Penetration U.S. MB Market Overview: Expanded Technology Penetration U.S. MB IT/Telecom Spending Areas U.S. MB Attitudes and Strategic Directions U.S. MB Overview of MB Business Attitudes U.S. MB Perceived Importance of Business Functions and Applications Business Process Automation U.S. MB Perceived Importance of Business Functions and Applications Connectivity and Data Networking U.S. MB Perceived Importance of Business Functions and Applications Internet/IP Applications U.S. MB Perceived Importance of Business Functions and Applications Networking/Computing Operating Systems and Applications U.S. MB Perceived Importance of Business Functions and Applications Security, Training, Outsourcing & Other Services U.S. MB Overview of IT Purchase Preferences U.S. MB Number of Full-Time IT Service and Support Employees U.S. MB Average Annual IT Budget U.S. MB IT Services Outsourcing U.S. MB IT Budget Allocations for IT Services Outsourcing U.S. MB Decision Making and Media Usage U.S. MB IT Decision Makers U.S. MB Telecom and Other Products & Services U.S. MB Total Annual Telecom Spending U.S. MB Total Annual Local Telecom Spending by Employee Size and Industry U.S. MB Total Annual Long Distance Spending by Employee Size and Industry U.S. MB Total Annual Cellular Phone Spending by Employee Size and Industry U.S. MB Total Annual Pager Spending by Employee Size and Industry U.S. MB Average Annual Telecom Spending per MB U.S. MB Average Monthly Telecom Spending per MB by Employee Size U.S. MB Cellular Phone Penetration and Spending U.S. MB Pager Penetration and Spending U.S. MB Use of Conferencing Services U.S. MB Penetration of Telecom Products U.S. MB Data/Communications Lines Usage for Voice Calls U.S. MB Average Annual Spending on Data/Communications Lines and Technologies U.S. MB Expected Changes in Data/Communications Spending and Breakout of Expenditures U.S. MB Spending for Outsourcing of Business Functions by Employee Size U.S. MB Current Outsourcing of Business Processes U.S. MB Internet Summary Charts U.S. MB Overview of Internet-Related Spending U.S. MB Average Annual Internet-Related Spending U.S. MB Total Internet-Related Spending by Employee Size and Industry U.S. MB Average Internet-Related Spending per MB by Employee Size U.S. MB Average Internet-Related Spending per MB by Industry U.S. MB Overview of Current Adoption of Internet Technologies U.S. MB Overview of Planned Adoption of Internet Technologies U.S. MB Trends in the Adoption of Internet-Related Technologies U.S. MB Internet Internet Access and Use U.S. MB Internet Adoption by Employee Size and Industry U.S. MB Average Number of Internet Users by Employee Size and Industry U.S. MB Average Number of Users Accessing the Internet from Public Wireless Hotspots by Employee Size & Industry U.S. MB Leading Internet Service Providers U.S. MB Current Adoption of High-Speed Access Lines U.S. MB Planned Adoption of High-Speed Access Lines U.S. MB Total Internet Access Spending by Employee Size and Industry U.S. MB Current and Planned Front Office Applications Via the Internet U.S. MB Current and Planned Back Office/Operational Applications Via the Internet U.S. MB Current and Planned IT-Related Applications Via the Internet U.S. MB Annual Internet Purchasing by Employee Size U.S. MB Internet Purchasing Overview U.S. MB Products Purchased/Planned for Purchase Over the Internet U.S. MB Financial Services Purchased/Planned to be Purchased Over the Internet U.S. MB Business Services Purchased/Planned to be Purchased Over the Internet U.S. MB Participation as a Buyer in Internet-Based Electronic Marketplaces or Exchanges U.S. MB Participation as a Seller in Internet-Based Electronic Marketplaces or Exchanges U.S. MB Electronic Marketplace Sites U.S. MB Internet Web Sites U.S. MB Web Site Penetration by Employee Size and Industry U.S. MB Currently Implemented and Planned Web Site Features U.S. MB Web Site Hosting U.S. MB Overview of Web Hosting Services U.S. MB Overview of Web Servers/Platforms U.S. MB Average Spending on Web Site Development U.S. MB Total Spending on Web Site Development by Employee Size and Industry U.S. MB Average Annual Web Site Hosting Spending U.S. MB Total Web Site Hosting Spending by Employee Size and Industry U.S. MB Average Annual Web Site Management Spending U.S. MB Total Web Site Management Spending by Employee Size and Industry U.S. MB Internet e-Commerce U.S. MB Penetration of e-Commerce Sites by Employee Size and Industry U.S. MB Use of Secure Card Authorization for e-Commerce U.S. MB Linking Back-Office Functions to Web Site U.S. MB e-Commerce Revenues by Employee Size U.S. MB e-Commerce Revenues by Industry U.S. MB Expected Change in e-Commerce Sales Revenues U.S. MB B2B vs. B2C e-Commerce U.S. MB Internet Intranets U.S. MB Current Intranet Penetration U.S. MB Planned Intranet Penetration U.S. MB Intranet Applications U.S. MB Total Intranet Deployment and Maintenance Spending by Employee Size and Industry U.S. MB Average Annual Intranet Deployment and Maintenance Spending by Employee Size and Industry U.S. MB Changes in Intranet Spending |
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