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2003 France Small Business Computing Environment & Enablers: Hardware, Software & ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: December 2003 Product Code: R149-297 Description This report is based on the findings of AMI-Partners' 2003 France Small Business Market Opportunity Assessment and provides definitive results across all key areas of AMI's IT field research. AMI-Partners' defines small businesses in the following way "SBs have 1-99 employees, are non-residential and non-government organizations, and represent 99.3% of the total France SMB universe." Currently 1,990,180 million entities comprise the France SB market and the number of Small Businesses is growing at approximately 1.5% annually. Data were collected during the Q2, 2003 timeframe and is a nationally representative sample.
Key highlights include findings on the following computing-related technology areas:
Table of Contents France SB IntroductionFrance SB Firmographics Overview France SB Attitudes and Strategic Directions Overview France SB Computing Overview France SB Computing Overview – Hosted Applications France SB Methodologies and General France SB Survey Methodology Overview France SB Recruitment and Survey Process France SB What is a Small Business (SB)? France SB Sampling Pool by Type of Business France SB Weighting Factors by Employee Size France SB Survey Respondent Title/Position France SB Margin of Error France SB Demographics France SB Number of Businesses by Employee Size France SB Size of Company: Total Share of Enterprises vs. Total Number of Employees France SB Number of PC Owning SB by Employee Size & Vertical France SB Business Workforce by Employee Size France SB Number of Businesses by Vertical Industry Among PC SBs France SB Mobile Workforce France SB Headquarters Location France SB Current and Planned Branches France SB Average Revenues France SB Revenue Generation by Territory France SB Changes in Annual Revenues France SB Revenue Generation - B2B vs. B2C France SB Suppliers and Vendors France SB Customer Transactions France SB Vendor/Supplier Transactions France SB Maintenance of Corporate Credit Cards France SB Annual Sales and Purchases Processed via Credit Cards France SB Courier/Messenger Services France SB Primary Accounting Method France SB Outsourced Payroll Services Spending Per Employee France SB Summary Comparisons France SB Key Technology Penetration France SB Market Overview: Expanded Technology Penetration France SB IT/Telecom Spending Areas France SB Attitudes and Strategic Directions France SB Overview of SB Business Attitudes France SB Perceived Importance of Various Business Functions and Applications – Business Process Automation France SB Perceived Importance of Various Business Functions and Applications – Connectivity and Data Networking France SB Perceived Importance of Various Business Functions and Applications – Internet/IP Applications France SB Perceived Importance of Various Business Functions and Applications – Networking/Computing Operating Systems and Applications France SB Perceived Importance of Business Functions and Applications – Security, Training, Outsourcing & Other Services France SB Overview of IT Purchase Preferences France SB Number of Full-Time IT Service and Support Employees France SB Average Annual IT Budget France SB IT Services Outsourcing France SB IT Budget Allocations for IT Services Outsourcing France SB Decision Making and Media Usage France SB Decision Making Personnel for IT-Related Purchases France SB Information Source Used for IT-Related Products & Services France SB Computing – Summary Charts France SB Total Spending on Computing Hardware & Software France SB Total Spending on Computing Hardware & Software by Employee Size and Industry France SB Average Annual Spending on Computing Hardware & Software France SB Computing – Computing Hardware and Service/Support France SB Overall PC Penetration by Employee Size and Industry France SB Computer Ownership and Installed Base France SB Computer Ownership by Employee Size France SB Computer Ownership by Industry France SB Microprocessors France SB Average Computers Purchased and Total Shipments France SB Proportion of Computer Types Purchased Last 12 Months by Employee Size France SB Proportion of Computer Types Purchased Last 12 Months by Vertical Industry France SB Total Computer Spending per SB by Employee Size and Industry France SB Average PC Hardware Spending per SB by Employee Size and Industry France SB Proportion of PCs in the Last 12 Months that were Pre-Owned France SB Trends in Ownership of Top Five Desktop & Portable Brands France SB Ownership of Top Five Desktop Brands by Employee Size France SB Ownership of Top Five Portable Brands by Employee Size France SB White Box Computer Usage by Employee Size and Industry France SB PC-Based Firewalls France SB Planned Computer Purchases France SB Planned Microprocessors – Next 12 Months France SB Top Five Computer Brands Planned for Purchase France SB Top Five PC Brands Planned for Purchase by Employee Size and Vertical Industry France SB Average Planned PC Spending per SB France SB Current Overall Channel Market Share for Computer Purchases France SB Current and Planned Channel Market Usage for Computer Purchases and Transaction/Payment Completion Method France SB Current Channel Market Share for Computer Purchases by Employee Size France SB Current Channel Market Share for Computer Purchases by Industry France SB Planned Channel Usage for PC Purchases by Employee Size France SB PC Service and Support Spending by Employee Size France SB PC Service and Support Spending by Employee Size France SB Annual PC Service and Support Spending per PC Owned by Employee Size France SB Handheld Devices France SB Lifecycle of Computers France SB Operating System Upgrades France SB Computing – PC Software France SB Total Software Spending by Employee Size and Industry France SB Average Annual Software Spending Per SB by Employee Size France SB Average Annual Software Spending Per SB by Industry France SB Packaged and Custom* Software Spending by Employee Size France SB Annual Packaged* Software Spending by Employee Size and Industry France SB Average Packaged* Software Spending per SB by Employee Size and Industry France SB Application Software Penetration France SB Application Software Usage by Employee Size France SB Current Application Software Usage by Industry France SB Planned Application Software Usage by Industry France SB Operating System Used/Planned to be Used France SB Operating Systems Used/Planned to be Used by Employee Size France SB Annual Custom* Software Spending by Employee Size and by Industry France SB Average Custom* Software Spending per SB by Employee Size and Industry France SB Frequency and Methods for Purchasing Software France SB Accounting/Bookkeeping Software Brands France SB Average Accounting Software Spending per SB by Employee Size France SB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software France SB Implementation by Type of CRM/SFA Software Solution France SB Importance of CRM/SFA Solutions Usage France SB CRM/SFA Solutions Brands Usage France SB Average Number of CRM/SFA Users per SB by Employee Size and Industry France SB Average CRM/SFA Software Spending per SB by Employee Size France SB Usage of Enterprise Resource Planning (ERP) and/or Supply Chain Management (SCM) Software France SB Importance of ERP/SCM Solutions Usage France SB ERP/SCM Solutions Brands Usage France SB Average Number of ERP/SCM Users per SB by Employee Size and Industry France SB Average ERP/SCM Software Spending per SB by Employee Size France SB Benefits of CRM, SFA, ERP, or SCM Deployments France SB Database Solutions Brands Usage France SB Business Processes and Operations France SB Current Channel Market Usage for Software Purchases by Type of Software France SB Computing – Application Hosting and Processes France SB Current Use of Hosted Applications France SB Application Hosted / Planned to be Hosted France SB Amount Willing to Spend for Hosted Applications Package and Number of Applications to be Used by Employee Size France SB Computing – Printers an |
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