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2003 France Small Business Computing Environment & Enablers: Hardware, Software & Services

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: December 2003
Product Code: R149-297
Description
This report is based on the findings of AMI-Partners' 2003 France Small Business Market Opportunity Assessment and provides definitive results across all key areas of AMI's IT field research. AMI-Partners' defines small businesses in the following way "SBs have 1-99 employees, are non-residential and non-government organizations, and represent 99.3% of the total France SMB universe." Currently 1,990,180 million entities comprise the France SB market and the number of Small Businesses is growing at approximately 1.5% annually. Data were collected during the Q2, 2003 timeframe and is a nationally representative sample.

Key highlights include findings on the following computing-related technology areas:
  • Computers
  • Printers
  • Peripherals
  • Software
  • Hosted Applications
  • Branding
  • Channels
Based on proprietary surveys of Small and Medium Businesses in the United States, Europe, Latin America, and the Asia/Pacific region, AMI-Partners' comprehensive data on Internet, IT, eBusiness, and Communications investment and usage is presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents
France SB Introduction

France SB Firmographics Overview

France SB Attitudes and Strategic Directions Overview

France SB Computing Overview

France SB Computing Overview – Hosted Applications

France SB Methodologies and General

France SB Survey Methodology Overview

France SB Recruitment and Survey Process

France SB What is a Small Business (SB)?

France SB Sampling Pool by Type of Business

France SB Weighting Factors by Employee Size

France SB Survey Respondent Title/Position

France SB Margin of Error

France SB Demographics

France SB Number of Businesses by Employee Size

France SB Size of Company: Total Share of Enterprises vs. Total Number of Employees

France SB Number of PC Owning SB by Employee Size & Vertical

France SB Business Workforce by Employee Size

France SB Number of Businesses by Vertical Industry Among PC SBs

France SB Mobile Workforce

France SB Headquarters Location

France SB Current and Planned Branches

France SB Average Revenues

France SB Revenue Generation by Territory

France SB Changes in Annual Revenues

France SB Revenue Generation - B2B vs. B2C

France SB Suppliers and Vendors

France SB Customer Transactions

France SB Vendor/Supplier Transactions

France SB Maintenance of Corporate Credit Cards

France SB Annual Sales and Purchases Processed via Credit Cards

France SB Courier/Messenger Services

France SB Primary Accounting Method

France SB Outsourced Payroll Services Spending Per Employee

France SB Summary Comparisons

France SB Key Technology Penetration

France SB Market Overview: Expanded Technology Penetration

France SB IT/Telecom Spending Areas

France SB Attitudes and Strategic Directions

France SB Overview of SB Business Attitudes

France SB Perceived Importance of Various Business Functions and Applications – Business Process Automation

France SB Perceived Importance of Various Business Functions and Applications – Connectivity and Data Networking

France SB Perceived Importance of Various Business Functions and Applications – Internet/IP Applications

France SB Perceived Importance of Various Business Functions and Applications – Networking/Computing Operating Systems and Applications

France SB Perceived Importance of Business Functions and Applications – Security, Training, Outsourcing & Other Services

France SB Overview of IT Purchase Preferences

France SB Number of Full-Time IT Service and Support Employees

France SB Average Annual IT Budget

France SB IT Services Outsourcing

France SB IT Budget Allocations for IT Services Outsourcing

France SB Decision Making and Media Usage

France SB Decision Making Personnel for IT-Related Purchases

France SB Information Source Used for IT-Related Products & Services

France SB Computing – Summary Charts

France SB Total Spending on Computing Hardware & Software

France SB Total Spending on Computing Hardware & Software by Employee Size and Industry

France SB Average Annual Spending on Computing Hardware & Software

France SB Computing – Computing Hardware and Service/Support

France SB Overall PC Penetration by Employee Size and Industry

France SB Computer Ownership and Installed Base

France SB Computer Ownership by Employee Size

France SB Computer Ownership by Industry

France SB Microprocessors

France SB Average Computers Purchased and Total Shipments

France SB Proportion of Computer Types Purchased Last 12 Months by Employee Size

France SB Proportion of Computer Types Purchased Last 12 Months by Vertical Industry

France SB Total Computer Spending per SB by Employee Size and Industry

France SB Average PC Hardware Spending per SB by Employee Size and Industry

France SB Proportion of PCs in the Last 12 Months that were Pre-Owned

France SB Trends in Ownership of Top Five Desktop & Portable Brands

France SB Ownership of Top Five Desktop Brands by Employee Size

France SB Ownership of Top Five Portable Brands by Employee Size

France SB White Box Computer Usage by Employee Size and Industry

France SB PC-Based Firewalls

France SB Planned Computer Purchases

France SB Planned Microprocessors – Next 12 Months

France SB Top Five Computer Brands Planned for Purchase

France SB Top Five PC Brands Planned for Purchase by Employee Size and Vertical Industry

France SB Average Planned PC Spending per SB

France SB Current Overall Channel Market Share for Computer Purchases

France SB Current and Planned Channel Market Usage for Computer Purchases and Transaction/Payment Completion Method

France SB Current Channel Market Share for Computer Purchases by Employee Size

France SB Current Channel Market Share for Computer Purchases by Industry

France SB Planned Channel Usage for PC Purchases by Employee Size

France SB PC Service and Support Spending by Employee Size

France SB PC Service and Support Spending by Employee Size

France SB Annual PC Service and Support Spending per PC Owned by Employee Size

France SB Handheld Devices

France SB Lifecycle of Computers

France SB Operating System Upgrades

France SB Computing – PC Software

France SB Total Software Spending by Employee Size and Industry

France SB Average Annual Software Spending Per SB by Employee Size

France SB Average Annual Software Spending Per SB by Industry

France SB Packaged and Custom* Software Spending by Employee Size

France SB Annual Packaged* Software Spending by Employee Size and Industry

France SB Average Packaged* Software Spending per SB by Employee Size and Industry

France SB Application Software Penetration

France SB Application Software Usage by Employee Size

France SB Current Application Software Usage by Industry

France SB Planned Application Software Usage by Industry

France SB Operating System Used/Planned to be Used

France SB Operating Systems Used/Planned to be Used by Employee Size

France SB Annual Custom* Software Spending by Employee Size and by Industry

France SB Average Custom* Software Spending per SB by Employee Size and Industry

France SB Frequency and Methods for Purchasing Software

France SB Accounting/Bookkeeping Software Brands

France SB Average Accounting Software Spending per SB by Employee Size

France SB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software

France SB Implementation by Type of CRM/SFA Software Solution

France SB Importance of CRM/SFA Solutions Usage

France SB CRM/SFA Solutions Brands Usage

France SB Average Number of CRM/SFA Users per SB by Employee Size and Industry

France SB Average CRM/SFA Software Spending per SB by Employee Size

France SB Usage of Enterprise Resource Planning (ERP) and/or Supply Chain Management (SCM) Software

France SB Importance of ERP/SCM Solutions Usage

France SB ERP/SCM Solutions Brands Usage

France SB Average Number of ERP/SCM Users per SB by Employee Size and Industry

France SB Average ERP/SCM Software Spending per SB by Employee Size

France SB Benefits of CRM, SFA, ERP, or SCM Deployments

France SB Database Solutions Brands Usage

France SB Business Processes and Operations

France SB Current Channel Market Usage for Software Purchases by Type of Software

France SB Computing – Application Hosting and Processes

France SB Current Use of Hosted Applications

France SB Application Hosted / Planned to be Hosted

France SB Amount Willing to Spend for Hosted Applications Package and Number of Applications to be Used by Employee Size

France SB Computing – Printers an
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