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2003 France Small Business Market Overview and Topline AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: September 2003 Product Code: R149-301 Description This report is based on the findings of AMI-Partners’ 2003 France Small Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines small businesses in the following way “SBs have 1-99 employees, are non-residential and non-government organizations, and represent 99.3% of the total France SMB universe.” Currently 1,990,180 million entities comprise the France SB market and the number of Small Businesses is growing at approximately 1.5% annually. Data were collected during the Q2, 2003 timeframe and is a nationally representative sample.
Key highlights include findings on the following technology areas:
Table of Contents France SB IntroductionFrance SB IT/Telecom Spending Overview France SB Firmographics Overview France SB Attitudes and Strategic Directions Overview France SB Computing Overview France SB Networking Overview France SB Internet Overview France SB Methodologies and General France SB Survey Methodology Overview France SB Recruitment and Survey Process France SB What is a Small Business (SB)? France SB Sampling Pool by Type of Business France SB Weighting Factors by Employee Size France SB Survey Respondent Title/Position France SB Margin of Error France SB Demographics France SB Number of Businesses by Employee Size France SB Size of Company: Total Share of Enterprises vs. Total Number of Employees France SB Number of PC Owning SB by Employee Size & Vertical France SB Business Workforce by Employee Size France SB Number of Businesses by Vertical Industry Among PC SBs France SB Mobile Workforce France SB Headquarters Location France SB Current and Planned Branches France SB Average Revenues France SB Revenue Generation by Territory France SB Changes in Annual Revenues France SB Revenue Generation - B2B vs. B2C France SB Suppliers and Vendors France SB Customer Transactions France SB Vendor/Supplier Transactions France SB Maintenance of Corporate Credit Cards France SB Annual Sales and Purchases Processed via Credit Cards France SB Courier/Messenger Services France SB Primary Accounting Method France SB Outsourced Payroll Services Spending Per Employee France SB Summary Comparisons France SB Key Technology Penetration France SB Market Overview: Expanded Technology Penetration France SB IT/Telecom Spending Areas France SB Attitudes and Strategic Directions France SB Overview of SB Business Attitudes France SB Perceived Importance of Various Business Functions and Applications – Business Process Automation France SB Perceived Importance of Various Business Functions and Applications – Connectivity and Data Networking France SB Perceived Importance of Various Business Functions and Applications – Internet/IP Applications France SB Perceived Importance of Various Business Functions and Applications – Networking/Computing Operating Systems and Applications France SB Perceived Importance of Business Functions and Applications – Security, Training, Outsourcing & Other Services France SB Overview of IT Purchase Preferences France SB Number of Full-Time IT Service and Support Employees France SB Average Annual IT Budget France SB IT Services Outsourcing France SB IT Budget Allocations for IT Services Outsourcing France SB Decision Making and Media Usage France SB Decision Making Personnel for IT-Related Purchases France SB Information Source Used for IT-Related Products & Services France SB Telecom and Other Products & Services France SB Total Annual Telecom Spending France SB Average Annual Telecom Spending per PC SB France SB Average Monthly Telecom Spending per PC SB by Employee Size France SB Penetration of Telecom Products France SB Planned Adoption of Telecom Products France SB Number of Current and Planned Telephone Lines by Employee Size France SB Cellular Phone Penetration and Spending France SB Pager Penetration and Spending France SB Use of Conferencing Services France SB Current and Planned Adoption of Business Products and Services France SB Spending for Outsourcing of Business Functions by Employee Size France SB Current Outsourcing of Business Processes France SB Computing – Summary Charts France SB Total Spending on Computing Hardware & Software France SB Average Annual Spending on Computing Hardware & Software France SB Computing – Computing Hardware and Service/Support France SB Overall PC Penetration by Employee Size and Industry France SB Computer Ownership and Installed Base France SB Average Computers Purchased and Total Shipments France SB Trends in Ownership of Top Five Desktop & Portable Brands France SB White Box Computer Usage by Employee Size and Industry France SB Planned Computer Purchases France SB Top Five Computer Brands Planned for Purchase France SB Average Planned PC Spending per SB France SB Current Overall Channel Market Share for Computer Purchases France SB Current and Planned Channel Market Usage for Computer Purchases and Transaction/Payment Completion Method France SB PC Service and Support Spending by Employee Size France SB Handheld Devices France SB Computing – PC Software France SB Average Annual Software Spending Per SB by Employee Size France SB Packaged and Custom* Software Spending by Employee Size France SB Application Software Penetration France SB Operating System Used/Planned to be Used France SB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software France SB Usage of Enterprise Resource Planning (ERP) and/or Supply Chain Management (SCM) Software France SB Internet – Application Hosting and Processes France SB Current Use of Hosted Applications France SB Application Hosted / Planned to be Hosted France SB Computing – Printers and Peripherals* France SB Average Annual Printer Spending by Employee Size France SB Average Annual Peripherals* Spending by Employee Size France SB Average Printer Supplies Spending by Employee Size France SB Printer Ownership and Installed Base France SB Planned Printer Purchases During the Next 12 Months by Employee Size France SB Printer Brands France SB Trends in Printer Brands France SB Average Number of Pages Printed Daily by Employee Size and Industry France SB Peripherals* Ownership Among SBs France SB Networking – Summary Charts France SB Total Annual Networking Spending France SB Average Annual Annual Networking Spending France SB Networking – LAN-Related, Servers, Storage France SB LAN and Server Penetration France SB LAN Penetration by Employee Size and Industry France SB Server-Based Vs. Peer-to-Peer LANs France SB Server Installed Base France SB Server Overview France SB Server Shipments by Employee Size France SB Average Spending on Servers per SB France SB Overall Server Brands Used France SB Channels Used for Purchasing LAN-Related Hardware and Software France SB Trends in Use of Network Operating Systems France SB Wireless LAN Penetration by Employee Size and Industry France SB Voice Over IP (VoIP) Penetration by Employee Size and Industry France SB Computer Telephony Integration (CTI) Deployment by Employee Size and Industry France SB Use of SAN/NAS Technology France SB Current and Planned Use of VPNs France SB Firewall Deployment France SB Current and Planned LAN Applications France SB LAN Upgrade Plans for the Next 12 Months France SB Networking Products Purchased in the Last 12 Months France SB Networking Brands France SB Networking – Wide Area Networking (WAN) and Datacom-Related France SB Remote LAN Access Penetration (WAN) France SB Remote LAN Access Sites France SB Average WAN Spending France SB Internet – Summary Charts France SB Overview of Internet-Related Spending France SB Average Annual Internet-Related Spending Per SB France SB Overview of Current Adoption of Internet Technologies France SB Overview of Planned Adoption of Internet Technologies France SB Trends in the Adoption of Internet-Related Technologies France SB Inte |
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