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2003 France Small Business Internet, e-Business, Telecom & IP ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: September 2003 Product Code: R149-304 Description This report is based on the findings of AMI-Partners' 2003 France Small Business Market Opportunity Assessment and provides definitive results across all key areas of AMI's IT field research. AMI-Partners' defines small businesses in the following way "SBs have 1-99 employees, are non-residential and non-government organizations, and represent 99.3% of the total France SMB universe." Currently 1,990,180 million entities comprise the France SB market and the number of Small Businesses is growing at approximately 1.5% annually. Data were collected during the Q2, 2003 timeframe and is a nationally representative sample.
Key highlights include findings on the following Internet-related technologies and services:
Table of Contents France SB IntroductionFrance SB Firmographics Overview France SB Attitudes and Strategic Directions Overview France SB Internet Overview – Access & Application France SB Internet Overview – Web Sites France SB Internet Overview – e-Commerce France SB Internet Overview – Intranet France SB Methodologies and General France SB Survey Methodology Overview France SB Recruitment and Survey Process France SB What is a Small Business (SB)? France SB Sampling Pool by Type of Business France SB Weighting Factors by Employee Size France SB Survey Respondent Title/Position France SB Margin of Error France SB Demographics France SB Number of Businesses by Employee Size France SB Size of Company: Total Share of Enterprises vs. Total Number of Employees France SB Number of PC Owning SB by Employee Size & Vertical France SB Business Workforce by Employee Size France SB Number of Businesses by Vertical Industry Among PC SBs France SB Mobile Workforce France SB Headquarters Location France SB Current and Planned Branches France SB Average Revenues France SB Revenue Generation by Territory France SB Changes in Annual Revenues France SB Revenue Generation - B2B vs. B2C France SB Suppliers and Vendors France SB Customer Transactions France SB Vendor/Supplier Transactions France SB Maintenance of Corporate Credit Cards France SB Annual Sales and Purchases Processed via Credit Cards France SB Courier/Messenger Services France SB Primary Accounting Method France SB Outsourced Payroll Services Spending Per Employee France SB Summary Comparisons France SB Key Technology Penetration France SB Market Overview: Expanded Technology Penetration France SB IT/Telecom Spending Areas France SB Attitudes and Strategic Directions France SB Overview of SB Business Attitudes France SB Perceived Importance of Various Business Functions and Applications – Business Process Automation France SB Perceived Importance of Various Business Functions and Applications – Connectivity and Data Networking France SB Perceived Importance of Various Business Functions and Applications – Internet/IP Applications France SB Perceived Importance of Various Business Functions and Applications – Networking/Computing Operating Systems and Applications France SB Perceived Importance of Business Functions and Applications – Security, Training, Outsourcing & Other Services France SB Overview of IT Purchase Preferences France SB Number of Full-Time IT Service and Support Employees France SB Average Annual IT Budget France SB IT Services Outsourcing France SB IT Budget Allocations for IT Services Outsourcing France SB Decision Making and Media Usage France SB Decision Making Personnel for IT-Related Purchases France SB Information Source Used for IT-Related Products & Services France SB Telecom and Other Products & Services France SB Total Annual Telecom Spending France SB Total Annual Local Telecom Spending by Employee Size and Industry France SB Total Annual Long Distance Spending by Employee Size and Industry France SB Total Annual Cellular Phone Spending by Employee Size and Industry France SB Total Annual Pager Spending by Employee Size and Industry France SB Average Annual Telecom Spending per PC SB France SB Average Monthly Telecom Spending per PC SB by Employee Size France SB Penetration of Telecom Products France SB Planned Adoption of Telecom Products France SB Number of Current and Planned Telephone Lines by Employee Size France SB Local and Long Distance Telecom Service Providers France SB Cellular Phone Penetration and Spending France SB Pager Penetration and Spending France SB Use of Conferencing Services France SB Current and Planned Adoption of Business Products and Services France SB Spending for Outsourcing of Business Functions by Employee Size France SB Current Outsourcing of Business Processes France SB Internet – Summary Charts France SB Overview of Internet-Related Spending France SB Average Annual Internet-Related Spending Per SB France SB Total Internet-Related Spending by Employee Size and Industry France SB Average Internet-Related Spending per SB by Employee Size France SB Average Internet-Related Spending per SB by Industry France SB Overview of Current Adoption of Internet Technologies France SB Overview of Planned Adoption of Internet Technologies France SB Trends in the Adoption of Internet-Related Technologies France SB Internet – Internet Access and Use France SB Internet Adoption by Employee Size and Industry France SB Average Number of Internet Users by Employee Size and Industry France SB Average Number of Users Accessing the Internet from Public Wireless Hotspots by Employee Size and Industry France SB Leading Internet Service Providers France SB Monthly Subscription and Usage Spending by Employee Size France SB Current Adoption of High-Speed Access Lines France SB Planned Adoption of High-Speed Access Lines France SB Current and Planned Front Office Applications Via the Internet France SB Current and Planned Back Office/Operational Applications Via the Internet France SB Current and Planned IT-Related Applications Via the Internet France SB Annual Internet Purchasing by Employee Size France SB Internet Purchasing Overview France SB Products Purchased/Planned to be Purchased Over the Internet France SB Financial Services Purchased/Planned to be Purchased Over the Internet France SB Business Services Purchased/Planned to be Purchased Over the Internet France SB Participation as a Buyer in Internet-Based Electronic Marketplaces or Exchanges France SB Participation as a Seller in Internet-Based Electronic Marketplaces or Exchanges France SB Internet – Web Sites France SB Web Site Penetration by Employee Size and Industry France SB Web Site Hosting France SB Overview of Web Servers/Platforms France SB Average Spending on Web Site Development France SB Total Web Site Development Spending by Employee Size and Industry France SB Average Annual Web Site Hosting Spending France SB Total Annual Web Site Hosting Spending by Employee Size and Industry France SB Average Annual Web Site Management Spending France SB Total Annual Web Site Management Spending by Employee Size and Industry France SB Web Site Relaunch Strategies by Employee Size and Industry France SB Internet – e-Commerce France SB Penetration of e-Commerce Sites by Employee Size and Industry France SB Use of Secure Card Authorization for e-Commerce France SB Linking Back-Office Functions to Web Site France SB e-Commerce Revenues by Employee Size France SB e-Commerce Revenues by Industry France SB Expected Change in e-Commerce Sales Revenues France SB B2B Vs. B2C e-Commerce France SB Internet – Intranets France SB Intranet Penetration France SB Planned Intranet Penetration |
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