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2003 France Medium Business Computing Environment & Enablers: Hardware, Software & ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: November 2003 Product Code: R149-310 Description This report is based on the findings of AMI-Partners’ 2003 France Medium Business Market Opportunity Assessment and provides definitive results across all key areas of AMI’s IT field research. AMI-Partners’ defines medium businesses in the following way “MBs have 100-999 employees, are non-residential and non-government organizations, and represent 1.0% of the total universe.” Currently 15,007 entities comprise the France MB market and the number of France Medium Businesses is growing at approximately 1.2% annually. Data were collected during the Q2, 2003 timeframe and is a nationally representative sample.
Key highlights include findings on the following computing-related technology areas:
Table of Contents France MB IntroductionFrance MB Computing Spending Overview France MB Firmographics Overview France MB Attitudes and Strategic Directions Overview France MB Computing Hardware France MB Computing Service and Support France MB Printers France MB Peripherals France MB Software France MB Hosted Applications France MB Methodologies and General France MB Survey Methodology Overview France MB Recruitment and Survey Process France MB Market Definition France MB Sampling Pool by Type of Business France MB Weighting Factors by Employee Size France MB Margin of Error France MB Demographics France MB Breakout of MB Market by Employee Size France MB Size of Company: Total Share of Enterprises vs. Total Number of Employees France SMB Business Workforce by Employee Size France MB Number of Businesses by Vertical Industry France MB Mobile Workforce France MB Average Number of Employees in Select Functions France MB Utilization of Temporary Staffing Agencies France MB Headquarters Location by Employee Size France MB Current and Planned Branches France MB Average Revenues France MB Breakout of Revenue Generation by Territory France MB Changes in Average Revenues – Growth Over Last 1 Year and Growth Goals Over Next 1 Year France MB Revenue Generation France MB Suppliers and Vendors France MB Average Assets France MB Customer Transactions France MB Use of Electronic Billing/Invoicing France MB Vendor/Supplier Transactions France MB Maintenance of Corporate Credit Cards France MB Membership in “Small Business” Services France MB Annual Sales and Purchases Processed Via Credit Card France MB Courier/Messenger Services France MB Advertising and Promotion Media Usage France MB Primary Accounting Method France MB Outsourced Payroll Services Spending Per Employee France MB Summary Comparisons France MB Key Technology Penetration France MB Market Overview: Expanded Technology Penetration France MB IT/Telecom Spending Areas France MB Attitudes and Strategic Directions France MB Overview of MB Business Attitudes France MB Perceived Importance of Business Functions and Applications – Business Process Automation France MB Perceived Importance of Business Functions and Applications – Connectivity and Data Networking France MB Perceived Importance of Business Functions and Applications – Internet/IP Applications France MB Perceived Importance of Business Functions and Applications – Networking/Computing Operating Systems and Applications France MB Perceived Importance of Business Functions and Applications – Security, Training, Outsourcing & Other Services France MB Overview of IT Purchase Preferences France MB Number of Full-Time IT Service and Support Employees France MB Average Annual IT Budget France MB IT Services Outsourcing France MB IT Budget Allocations for IT Services Outsourcing France MB Decision Making and Media Usage France MB IT Decision Makers France MB Computing – Summary Charts France MB Total Spending on Computing Hardware, Software, and Service/Support Breakout France MB Total Spending on Computing Hardware, Software, Service & Support by Employee Size and Industry France MB Average Annual Spending on Computing Hardware, Software, Service & Support France MB Computing – Hardware and Service/Support France MB Computer Ownership and Installed Base France MB Computer Ownership Per MB By Employee Size France MB Computer Ownership Per MB By Industry France MB Microprocessors France MB Purchased Computers in Last 12 Months and Total Shipments France MB Proportion of Computer Types Purchased Last 12 Months by Employee Size France MB Proportion of Computer Types Purchased Last 12 Months by Vertical Industry France MB Total Computer Hardware Spending per MB by Employee Size and Industry France MB Average Computer Spending per MB by Employee Size and Industry France MB Trends in Ownership of Top Five Computer Brands France MB Trends in Ownership of Top Five Desktop Brands by Employee Size France MB Trends in Ownership of Top Five Portable Brands by Employee Size France MB White Box Computer Usage by Employee Size and Industry France MB PC-Based Firewalls France MB Planned Computer Purchases France MB Planned Microprocessors – Next 12 Months France MB Top Five Computer Brands Planned for Purchase France MB Top Five Computer Brands Planned for Purchase by Employee Size and Vertical Industry France MB Planned White Box Computer Usage by Employee Size and Industry France MB Average Planned Computer Spending per MB France MB Current Channel Market Share for Computer Purchases France MB Current and Planned Channel Market Usage for Computer Purchases and Transaction/Payment Completion Method France MB Current Channel Market Share for Computer Purchases by Employee Size France MB Current Channel Market Share for Computer Purchases by Industry France MB Planned Channel Usage for Computer Purchases by Employee Size France MB Total Computer Service and Support Spending by Employee Size France MB Average Annual Computer Service and Support Spending by Employee Size and Industry France MB Annual Computer Service and Support Spending per Computer Owned by Employee Size France MB Handheld Devices France MB Lifecycle of Computers France MB Operating System Upgrades France MB Computing – Software France MB Total Software Spending by Employee Size and Industry France MB Average Annual Software Spending by Employee Size France MB Average Software Spending by Industry France MB Packaged and Custom Software Spending by Employee Size France MB Annual Packaged Software Spending by Employee Size and Industry France MB Averaged Packaged Software Spending per MB by Employee Size France MB Application Software Penetration France MB Application Software Usage by Employee Size France MB Current Application Software Usage by Industry France MB Planned Application Software Usage by Industry France MB Operating System Used/Planned to be Used France MB Operating Systems Used/Planned to be Used by Employee Size France MB Annual Custom Software Spending by Employee Size and by Industry France MB Average Custom Software Spending per MB by Employee Size and Industry France MB Frequency and Methods for Purchasing Software France MB Factors Impacting Purchase/Upgrading Software France MB Accounting/Bookkeeping Software Brands France MB Average Accounting Software Spending per MB by Employee Size France MB Usage of Customer Relationship Management (CRM) and/or Sales Force Automation (SFA) Software France MB Implementation by Type of CRM/SFA Software Solution France MB Importance of CRM/SFA Solutions Usage France MB CRM/SFA Solutions Brands Usage France MB Average Number of CRM/SFA Users per MB by Employee Size and Industry France MB Average CRM/SFA Software Spending per MB by Employee Size France MB Usage of Enterprise Resource Planning (ERP) and/or Supply Chain Management (SCM) Software France MB Importance of ERP/SCM Solutions Usage France MB ERP/SCM Solutions Brands Usage France MB Average Number of ERP/SCM Users per MB by Employee Size and Industry France MB Average ERP/SCM Software Spending per MB by Employee Size France MB Benefits of CRM, SFA, ERP, or SCM Deployments France MB Influential Personnel and Selection Process for CRM/SFA/ERP/SCM Software Applications France MB Required ROI for CRM, SFA, ERP, SCM Appl |
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