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2004-2005 China Small Business Computing Hardware, Software and ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: January 2005 Product Code: R149-349 Description Report: Computing Hardware, Software and ServicesName of survey: China Small Business Survey Country: China The following report is based on the findings of AMI-Partners' 2004-05 China Small Business Market Opportunity Assessment and provides results across all key areas of AMI's IT field research. AMI-Partners defines small businesses (SBs) as companies that have 1 to 99 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation. Products and services covered include established and emerging hardware, software, applications and business process solutions. Based on AMI's annual survey across China, the study tracks a broad spectrum of issues pertaining to budgets, behaviors, decision influencers, channel preferences, outsourcing, service and support. Also covered are detailed firmographics and critically important technology attitudes and strategic planning priorities. This study is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents China SB IntroductionChina SB - Definitions by Type of Business China SB Management Summary China SB Computing-Related Spending Overview China SB Computing (Clients) Overview - Spending China SB Computing (Clients) Overview - Computing Hardware China SB Computing (Clients) Overview - Other Aspects China SB Computing (Clients) Overview - Brands China SB Computing (Clients) Overview - Printing, Imaging & Peripherals China SB Computing (Clients) Overview - Servers China SB Software Overview - Spending China SB Software Overview - Applications China SB Software Overview - Accounting & Networking Software China SB Software Overview - Hosted Applications China SB Software Overview - Enterprise Software China SB Security Overview China SB Outsourcing China SB Service and Support China SB Channels Overview China SB Spending, Penetration and Budgets China SB Key Technology Penetration China SB Market Overview: Expanded Technology Penetration China SB IT/Telecom Spending Comparisons China SB IT/Telecom Spending Areas China SB Average Annual IT Budget (Self-Reported) vs. Actual IT Spending Per PC SB China SB Methodologies China SB Survey Process China SB Survey Process - non-PC SBs China SB SMBs Defined China SB Margin of Error China SB Margin of Error - non-PC SBs China SB Sampling Pool by Type of Business China SB Sampling Pool by Type of Business - non-PC SBs China SB Weighting Factors by Employee Size China SB Weighting Factors by Employee Size - non-PC SBs China SB Demographics China SB Total Share of Enterprises by Employee Size and Industry China SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry China SB: Demographics - Comparison Across Employee Size China SB: Revenues - Comparison Across Employee Size and Industries China SB Non-PC Owning Demographics China SB Total Share of Non-PC Enterprises by Employee Size and Industry China SB Attitudes and Decision Making China SB Attitudes: Importance of Software Applications and Services China SB Attitudes: Importance of Services, Training and Outsourcing China SB Attitudes: Purchase Preferences China SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases China SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services China SB Attitudes and Decision Making - Non-PC Owning SBs China SB Attitudes - Non-PC Owning SBs - Reasons for Lack of PC Deployment China SB Attitudes - Non-PC Owning SBs - Perspectives on PCs China SB Attitudes - Non-PC Owning SBs - Attitudes Toward PCs China SB Attitudes - Non-PC Owning SBs - Preferences in PC Purchasing China SB Attitudes - Non-PC Owning SBs - Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services China SB Attitudes - Non-PC Owning SBs Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases China SB Attitudes - Non-PC Owning SBs Plans for IT Service and Support China SB Computing China SB Overview of Computing Spending China SB Total Spending on Computing: Computing Hardware (Clients), Imaging and Printing, Peripherals and Servers China SB Computing Components Spending - Average and Total Market Breakout China SB Computing - Computing Hardware (Clients) China SB Overall PC Penetration by Employee Size and Industry China SB Computer Ownership and Installed Base China SB Computer Ownership Overview by Employee Size China SB Computer Ownership Overview by Industry China SB Average Computers Purchased and Total Shipments China SB Computer Shipments (Purchased Last 12 Months) - Year to Year Comparison China SB Total Market and Average PC Hardware Spending per SB by Employee Size and Industry China SB Trends in Ownership of Desktop PC Brands China SB Trends in Ownership of Portable PC Brands China SB Comparison of Owners: Most Recently Purchase Brands China SB Planned Computer Purchases - Next 12 Months China SB Comparison of Owners: Top Five Computer Brands Planned China SB Computing - Non-PC Owning SBs China SB - Non-PC Owning SBs -Computer Purchase Intentions China SB - Non-PC Owning SBs - Planned Brands China SB - Non-PC Owning SBs - Preferences for Pre-Bundled Hardware China SB - Non-PC Owning SBs - Importance of PC Features China SB - Non-PC Owning SBs - Planned Computer Spending China SB Computing - Imaging and Printing China SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size China SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry China SB Printer Ownership and Installed Base China SB Current and Planned Printer Overview China SB Trends in Printer Brands China SB Peripherals Ownership Among SBs China SB Computing - Imaging and Printing - Non-PC Owning SBs China SB - Non-PC Owning SBs - Planned Printer Overview China SB - Non-PC Owning SBs - Planned Peripherals China SB Software China SB Overview of Software Spending on Select Categories China SB Overview of Software Spending on Select Categories China SB Trends in Use of PC Operating Systems China SB PC Application Current Usage: Recent and Planned Upgrades - Productivity/Business Administration/Utilities China SB PC Application Current Usage: Recent and Planned Upgrades - Finance and Accounting China SB PC Application Current Usage: Recent and Planned Upgrades - Specialized Software China SB Current vs. Planned Software Applications Usage by Employee Size - Productivity/Business Admin/Utilities and Finance/Accounting China SB Current vs. Planned Software Applications Usage by Employee Size - Specialized Applications China SB Current vs. Planned Software Applications Usage by Industry - Productivity/Business Admin/Utilities and Finance/Accounting China SB Current vs. Planned Software Applications Usage by Industry - Specialized Software China SB Planned PC Application Usage: New Users China SB Software (Productivity, OS, Databases, Utilities) Spending Overview China SB Primary Accounting Method by Employee Size China SB Payroll Processing China SB Outsourced Payroll Services Spending Per Employee China SB Accounting Software Snapshot by Employee Size China SB Hosted Applications On-Demand Snapshot by Employee Size China SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size China SB Current and Planned Hosted/On-Demand Applications China SB Enterprise Software: CRM Snapshot by Employee Size China SB Enterprise Software: ERP/SCM Snapshot by Employee Size China SB Trends in Use of Network Operating Systems China SB Average Annual Networking Software Spending by Employee Size China SB Frequency and Methods of Software Acquisitions China SB Factors Impacting Purchase/Upgrading Software China SB Attitudes Comparison: Importance of Software/Business Process Applications Cross-Examined by Penetration/Usage of Various Software Products and Services China SB Computing - Non-PC Owning SBs China SB - Non-PC Owning SBs - Preferences for Pre-Bundled Software China SB LAN Penetration by Employee Size and Industry China SB Server-Based Vs. Peer-to-Peer LANs China SB Server Installed Base China SB Total Annual LAN Server Spending by Employee Size and Industry China SB Server Brands Overview China SB Security China SB PC-Based Anti-Virus Penetration China SB PC-Based Anti-Spam Penetration China SB PC-Based Firewalls China SB Service and Support China SB Overview of Service and Support Spending China SB Overview of IT-Related Services Spending China SB Total Share of Enterprises vs. Total Spending on Outsourced Business Services China SB Spending for Outsourcing of Business Functions by Employee Size China SB Outsourcing of Business Services to Offshore Companies China SB Average Annual IT Budget China SB IT-Related Services Usage China SB Technology Management Across Locations China SB Number of Full-Time IT Service and Support Employees China SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview China SB Annual Custom Software Spending Overview China SB Average Annual Networking Service and Support Spending by Employee Size China SB Channels China SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases China SB Channel Breakout for Recent Computer Purchases by Employee Size China SB Comparison of PC Buyers - Channels Used for Most Recent PC Purchased China SB Current Channel Market Usage for Printer Purchases China SB Channel Breakout for Printer Purchases by Employee Size China SB Current Channel Market Usage for Software Purchases by Type of Software China SB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting China SB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications China SB Channels- Non-PC Owning SBs China SB - Non-PC Owning SBs - Channels China SB Appendix China SB - Channel Partners Definitions China SB - Acronyms China SB - Glossary |
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