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2004-2005 India Small Business Internet, e-Business, Telecom & IP Services

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: March 2005
Product Code: R149-358
Description
Report: Internet, e-Business, Telecom and IP Services
Name of survey: India Small Business Survey
Date of survey: Q'3 2004
Country: India

The following report is based on the findings of AMI-Partners' 2004-05 India Small Business Market Opportunity Assessment and provides results across all key areas of AMI's IT field research. AMI-Partners defines small businesses (SBs) as companies that have 1 to 99 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.

Products and services covered include established and emerging hardware, software, applications and business process solutions. Based on AMI's annual survey across the India, the study tracks a broad spectrum of issues pertaining to budgets, behaviors, decision influencers, channel preferences, outsourcing, service and support. Also covered are detailed firmographics and critically important technology attitudes and strategic planning priorities.

This study is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents
India SB Introduction

India SB - Definitions by Type of Business

India SB Management Summary

India SB Summary of India’s Internet & Telecom Market

India SB Internet and Telecommunications-related Spending Overview

India SB Internet Overview - Internet Access

India SB Internet Overview - Current Internet Applications

India SB Internet Overview - Planned Internet Applications

India SB Internet Overview - Online Purchasing

India SB Internet Overview - Web Sites

India SB Internet Overview - e-Commerce and Intranets

India SB Telecommunications Overview - Spending

India SB Telecommunications Overview - Telephony

India SB Telecommunications Overview - Telecom Products and Services

India SB Telecommunications Overview - WAN

India SB Spending, Penetration and Budgets

India SB Key Technology Penetration

India SB Market Overview: Expanded Technology Penetration

India SB IT/Telecom Spending Comparisons

India SB IT/Telecom Spending Areas

India SB Average Annual IT Budget (Self-Reported) vs. Actual IT Spending Per PC SB

India SB Methodologies

India SB Survey Process

India SB Survey Process - non-PC SBs

India SB SMBs Defined

India SB Margin of Error

India SB Margin of Error - non-PC SBs

India SB Sampling Pool by Type of Business

India SB Sampling Pool by Type of Business - non-PC SBs

India SB Weighting Factors by Employee Size

India SB Weighting Factors by Employee Size - non-PC SBs

India SB Demographics

India SB Total Share of Enterprises by Employee Size and Industry

India SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry

India SB: Demographics - Comparison Across Employee Size

India SB: Revenues - Comparison Across Employee Size and Industries

India SB Non-PC Owning Demographics

India SB Total Share of Non-PC Enterprises by Employee Size and Industry

India SB Attitudes and Decision Making

India SB Attitudes: Importance of Internet for Various Business Functions

India SB Attitudes: Purchase Preferences

India SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases

India SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services

India SB Attitudes - Non-PC Owning SBs - Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services

India SB Internet

India SB Overview of Internet-Related Spending

India SB Overview of Total Internet-Related Spending

India SB Breakout Total Internet-Related Spending and Average Spending Per SB

India SB Internet Technology Adoption Trends

India SB Total Internet-Related Technology Penetration

India SB Internet - Internet Access

India SB Internet Snapshot by Employee Size

India SB Internet Snapshot by Industry

India SB Leading Internet Service Providers

India SB Current Adoption of High-Speed Access Lines

India SB Current and Planned Applications and Business Processes Used Via the Internet

India SB Online Purchasing Overview

India SB Products Purchased Over the Internet

India SB Attitudes Comparison: Attitudes Toward and Importance of the Internet Cross-Examined by Penetration/Usage of Various Internet Products and Services

India SB Internet - Web Sites

India SB Web Site Penetration by Employee Size and Industry

India SB Average Annual and Total Market Spending on Web Sites by Employee Size

India SB Average Annual and Total Market Spending on Web Sites by Industry

India SB Web Site Features

India SB Web Site Hosting

India SB Penetration of e-Commerce Sites by Employee Size and Industry

India SB Use of e-Commerce Functions, Transactions and Revenues

India SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry

India SB Intranet Penetration by Employee Size

India SB Intranet Penetration by Industry

India SB Telecommunications

India SB Overview of Telecommunications Spending

India SB Telecommunications Equipment Spending Breakout

India SB Telecommunications Services Spending Breakout

India SB Average Monthly Telecom Spending per PC SB

India SB Number of Current and Planned Telephone Lines by Employee Size

India SB Local and Long Distance Telecom Service Provider Overview

India SB Penetration of Telecommunications Products

India SB Phone Systems

India SB Telephony Equipment and Services Spending

India SB Wide Area Networking (WAN) Deployment Overview

India SB Communications - Non-PC Owning Firms

India SB Communications - Non-PC Owning Firms - Communications Methods

India SB Communications - Non-PC Owning Firms - Telecommunications Overview

XX SB Communications - Non-PC Owning Firms - Phone Systems

India SB Communications - Non-PC Owning Firms - Local and Long Distance Telecom Service Provider Overview

India SB Appendix

India SB - Channel Partners Definitions

India SB - Acronyms

India SB - Glossary
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