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2004-2005 India Small Business Market Overview and Topline AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: February 2005 Product Code: R149-361 Description Report: Market Overview & Topline AssessmentName of survey: India Small Business Survey Date of survey: Q'3 2004 Country: India The following report is based on the findings of AMI-Partners' 2004-05 India Small Business Market Opportunity Assessment and provides results across all key areas of AMI's IT field research. AMI-Partners defines small businesses (SBs) as companies that have 1 to 99 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation. Products and services covered include established and emerging hardware, software, applications and business process solutions. Based on AMI's annual survey across the India, the study tracks a broad spectrum of issues pertaining to budgets, behaviors, decision influencers, channel preferences, outsourcing, service and support. Also covered are detailed firmographics and critically important technology attitudes and strategic planning priorities. This study is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents India SB IntroductionIndia SB - Definitions by Type of Business India SB Management Summary India SB: Economic Overview India SB IT/Telecom Spending Overview India SB Firmographics Overview India SB Attitudes and Strategic Directions Overview India SB Computing (Clients) Overview - Computing Hardware India SB Computing (Clients) Overview - Printing, Imaging & Peripherals India SB Computing (Clients) Overview - Servers India SB Software Overview India SB Networking Overview India SB Storage Overview India SB Security Overview India SB Service and Support India SB Channels Overview India SB Internet Overview India SB Telecommunications Overview India non-PC SB Firmographics Overview India non-PC SB Communications Overview India non-PC SB : Attitudes Regarding PC Adoption India non-PC SB : First-Time PC Adoption - Purchase Plans and Preferences India non-PC SB : First-Time PC Adoption - Channels, Attitudes and Sharing India non-PC SB : Printer/Peripheral Plans and PC Service/Support Plans India SB Spending, Penetration and Budgets India SB Key Technology Penetration India SB Market Overview: Expanded Technology Penetration India SB Current Usage of Select Software Applications India SB IT/Telecom Spending Comparisons India SB IT/Telecom Spending Areas India SB Average Annual IT Budget (Self-Reported) vs. Actual IT Spending Per PC SB India SB Methodologies India SB Survey Process India SB Survey Process - non-PC SBs India SB SMBs Defined India SB Margin of Error India SB Margin of Error - non-PC SBs India SB Sampling Pool by Type of Business India SB Sampling Pool by Type of Business - non-PC SBs India SB Weighting Factors by Employee Size India SB Weighting Factors by Employee Size - non-PC SBs India SB Demographics India SB Total Share of Enterprises by Employee Size and Industry India SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry India SB: Demographics - Comparison Across Employee Size India SB: Revenues - Comparison Across Employee Size and Industries India SB Typical Distribution of Suppliers and Vendors India SB Use of Electronic Billing/Invoicing India SB Employee Benefits India SB Business Processes - Accounting/Payroll Overview India SB Maintenance of Corporate Credit Cards India SB Non-PC Owning Demographics India SB Total Share of Non-PC Enterprises by Employee Size and Industry India SB Demographics - Non-PC Owning Firms - Respondents India SB Demographics - Non-PC Owning Firms - Age of Business India SB Demographics - Non-PC Owning Firms - Employees India SB Demographics - Non-PC Owning Firms - Locations India SB Demographics - Non-PC Owning Firms - Revenues India SB Business Processes - Non-PC Owning Firms - Accounting/Payroll Overview India SB: Demographics - Non-PC Owning Firms - Primary Method of Marketing India SB Attitudes and Decision Making India SB Attitudes: Importance of Internet for Various Business Functions India SB Attitudes: Importance of Software Applications and Services India SB Attitudes: Importance of Connectivity, Storage and Security Products and Services India SB Attitudes: Importance of Services, Training and Outsourcing India SB Attitudes: Purchase Preferences India SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases India SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services India SB Attitudes and Decision Making - Non-PC Owning SBs India SB Attitudes - Non-PC Owning SBs - Reasons for Lack of PC Deployment India SB Attitudes - Non-PC Owning SBs - Perspectives on PCs India SB Attitudes - Non-PC Owning SBs - Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services India SB Attitudes - Non-PC Owning SBs Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases India SB Attitudes - Non-PC Owning SBs Plans for IT Service and Support India SB Computing India SB Overview of Computing Spending India SB Total Spending on Computing: Computing Hardware (Clients), Imaging and Printing, Peripherals and Servers India SB Computing-Related Penetration India SB Computing - Computing Hardware (Clients) India SB Computer Ownership and Installed Base India SB Average Computers Purchased and Total Shipments India SB Trends in Ownership of Desktop PC Brands India SB Trends in Ownership of Portable PC Brands India SB Computing - Non-PC Owning SBs India SB - Non-PC Owning SBs -Computer Purchase Intentions India SB - Non-PC Owning SBs - Preferences for Pre-Bundled Hardware India SB - Non-PC Owning SBs - Planned Computer Spending India SB Computing - Imaging and Printing India SB Printer Ownership and Installed Base India SB Trends in Printer Brands India SB Peripherals Ownership Among SBs India SB Computing - Imaging and Printing - Non-PC Owning SBs India SB Software India SB Overview of Software Spending on Select Categories India SB Overview of Software Spending on Select Categories India SB Trends in Use of PC Operating Systems India SB PC Application Current Usage: Recent and Planned Upgrades - Productivity/Business Administration/Utilities India SB PC Application Current Usage: Recent and Planned Upgrades - Finance and Accounting India SB PC Application Current Usage: Recent and Planned Upgrades - Specialized Software India SB Hosted Applications On-Demand Snapshot by Employee Size India SB Enterprise Software India SB Trends in Use of Network Operating Systems India SB Computing - Non-PC Owning SBs India SB - Non-PC Owning SBs - Preferences for Pre-Bundled Software India SB Servers and Networking Hardware India SB Servers India SB LAN Penetration by Employee Size and Industry India SB Networking Hardware India SB Total Annual Networking Spending India SB Networking-Related Technologies/Services Penetration India SB Wireless LAN Penetration by Employee Size and Industry India SB Storage India SB Overview of Storage Spending India SB Overview of Storage Spending India SB Storage Technologies India SB Security India SB Total Annual Security Spending India SB Security Technologies/Services Penetration India SB Current and Planned Use of VPNs India SB Service and Support India SB Overview of Service and Support Spending India SB Overview of IT-Related Services Spending India SB Spending for Outsourcing of Business Functions by Employee Size India SB Average Annual IT Budget India SB IT-Related Services Usage India SB Technology Management Across Locations India SB Number of Full-Time IT Service and Support Employees India SB Channels India SB Channel Summary India SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases India SB Current Channel Market Usage for Printer Purchases India SB Current Channel Market Usage for Software Purchases by Type of Software India SB Channels for Networking Products Purchased in the Last 12 Months India SB Channel Breakout for Direct from Manufacturer by Employee Size India SB Channels- Non-PC Owning SBs India SB - Non-PC Owning SBs - Channels India SB Internet India SB Overview of Internet-Related Spending India SB Overview of Total Internet-Related Spending India SB Internet-Related Technologies/Services Penetration India SB Internet Technology Adoption Trends India SB Internet - Internet Access India SB Current Adoption of High-Speed Access Lines India SB Products Purchased Over the Internet India SB Internet - Web Sites India SB Web Site Penetration by Employee Size and Industry India SB Web Site Features India SB Intranet Penetration by Employee Size India SB Telecommunications India SB Overview of Telecommunications Spending India SB Telecommunications Equipment Spending Breakout India SB Telecommunications Services Spending Breakout India SB Telecommunications-Related Technologies/Services Penetration India SB Penetration of Telecommunications Products India SB Telephone Systems Snapshot by Employee Size India SB Wide Area Networking (WAN) Deployment Overview India SB Communications - Non-PC Owning Firms India SB Communications - Non-PC Owning Firms - Communications Methods India SB Communications - Non-PC Owning Firms - Telecommunications Overview India SB Appendix India SB - Channel Partners Definitions India SB - Acronyms India SB - Glossary |
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