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2005-06 U.S. SMB Telecommunications Market Overview and Comprehensive AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: November 2005 Product Code: R149-369 Description This report takes a detailed look at U.S. SMB adoption of key telecommunications solutions, including wireless services and mobile devices, wide area network services, and IP telephony products and services. AMI-Partners defines small businesses (SBs) as companies that have 1 to 99 employees, and medium businesses (MBs) as companies that have 100 to 999 employees. Both SBs and MBs must also be non-residential and non-governmental organizations, and not a franchise of a larger corporation.Based on proprietary research with more than 1,000 SMBs, the study assesses U.S. SMB customers' current adoption and future plans for telecommunications products and services. It focuses on the ways in which U.S. SMBs continue to shift their telecommunications spending, and examines related trends such as Internet-related technologies and solutions. As a powerful backdrop, the report analyzes industry dynamics, including the competitive landscape and the role of the channel, and provides relevant background demographics. AMI-Partners' Market Overview reports are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents 2005-2006 U.S. SMB Telecommunications Market Overview and AssessmentU.S. Telecommunications Industry Drivers U.S. SMB Telecommunications Overview - Telecommunications Services US SMB Telecommunications Overview - Telecommunications Equipment U.S. SMB Telecommunications Overview - PBX and Centrex Usage US SMB Telecommunications Overview - Wide Area Networks U.S. SMB Outlook for VoIP Adoption - Market Drivers U.S. SMB Outlook for VoIP Adoption - Market Drivers (cont.) U.S. SMB Outlook for VoIP Adoption - Market Obstacles Key Takeaways and Opportunities for Service Providers 2005-2006 U.S. SMB Telecommunications Market Overview and Assessment Study Goals and Objectives AMI U.S. SMB Definitions AMI Business Definition and Sampling Pool by Company Size - AMI 2005 U.S. SMB Tracking Surveys AMI Business Definition by Vertical Industry 2005-2005 U.S. SMB Telecommunications Market Overview and Assessment Universe Distribution Branches, Mobile Workers and Telecommuting Business Practices U.S. SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry U.S. SB Employee Demographics - Comparison Across Employee Size U.S. SB Company Demographics - Comparison Across Employee Size U.S. SB Revenues - Comparison Across Employee Size U.S. SB Employee Demographics - Comparison Across Vertical Industries U.S. SB Company Demographics - Comparison Across Vertical Industries U.S. SB Revenues - Comparison Across Vertical Industries U.S. MB PC Penetration and Breakout of PC MB Market by Employee Size and Vertical Industry U.S. MB Employee Demographics - Comparison Across Employee Size U.S. MB Company Demographics - Comparison Across Employee Size U.S. MB Revenues - Comparison Across Employee Size U.S. MB Employee Demographics - Comparison Across Vertical Industries U.S. MB Company Demographics - Comparison Across Vertical Industries U.S. MB Revenues - Comparison Across Vertical Industries U.S. SMB Technology Management Profile U.S. SMB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases U.S. SMB Technology Management Across Location U.S. SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services U.S. MB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Usage and Trends - Usage and Trends - Telephony Solutions U.S. SMB Telephony Usage Profile U.S. SB Number of Current and Planned Telephone Lines by Employee Size U.S. MB Number of Current and Planned Telephone Lines by Employee Size U.S. SMB Average Monthly Telephony Spending U.S. SMB Penetration of Telephony Products and Services U.S. SB Telephony Equipment and Services Spending U.S. MB Telephony Equipment and Services Spending U.S. SMB Internet Telephony Usage U.S. SB Adoption of IP Telephony U.S. MB Adoption of IP Telephony U.S. SB Telecom Service Provider Overview and Bundling Preferences U.S. MB Telecom Service Provider Overview and Bundling Preferences Usage and Trends - Data Networking and Internet Applications U.S. SMB LAN and WAN Profile U.S. SB Attitudes: Importance of Connectivity U.S. MB Attitudes: Importance of Connectivity U.S. MB Data communications Lines Used for Branch Office/Remote Site Connectivity and Voice Calls U.S. MB Average Annual Spending on Data communications Lines U.S. SMBs Current Adoption of High-Speed Access Lines U.S. SB Internet Snapshot by Employee Size U.S. SB Internet Snapshot by Industry U.S. MB Internet Snapshot by Employee Size U.S. MB Internet Snapshot by Industry U.S. SB Internet-Related Technologies/Services Penetration U.S. MB Internet-Related Technologies/Services Penetration U.S. SB Web Site Penetration by Employee Size and Industry U.S. MB Web Site Penetration by Employee Size and Industry 2005-2006 U.S. SMB Telecommunications Market Overview and Assessment Key Factors Driving The Adoption of IP Telephony Among SMBs U.S. SMB Unified Messaging - a key application enabled by VoIP What Kind of IP Telephony Solutions are Available Today - The most common types of SMB solutions on the market today Benefits of IP Telephony Solutions for SMBs Key Benefits of IP Telephony Solutions for SMBs (cont’d) SMB Benefits and Available IP Telephony Solutions - Different solutions offer different benefits IP Telephony Vendors U.S. SMB IP Telephony Vendor Landscape SMB Customer Decision Points for IP Telephony - Multiple dimensions |
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