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2005-2006 Germany Small Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: December 2005 Product Code: R149-381 Description Based on AMI's annual survey of small businesses across Germany, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Germany SB IntroductionGermany SB - Definitions by Type of Business Germany SB Management Summary Germany : Economic Indicators Germany: Economic Background Germany IT Market - A snapshot Good news in the IT market Germany SB : Firmographics Overview Germany SB : Attitudes and Strategic Directions Overview Germany SB : Computing Overview - Spending Germany SB : Computing Overview - Computing Hardware Germany SB : Computing Overview - Brands Germany SB : Computing Overview - Imaging & Printing Germany SB : Computing Overview - Servers Germany SB : Software Overview Germany SB : Software Overview - Applications Germany SB Software Overview - Enterprise Software Germany SB : Networking Overview - Networking Hardware Germany SB : Networking Overview - Storage Germany SB : Networking Overview - Security Germany SB Service & Support Germany SB Internet Overview - Internet Access Germany SB Internet Overview Germany SB Telecommunications Overview Germany SB Spending, Penetration and Budgets Germany SB 2005 Key Technology Penetration Germany SB Market Overview: Expanded Technology Penetration Germany SB Current Usage of Select Software Applications Germany SB IT/Telecom Spending Comparisons Germany SB IT/Telecom Spending Areas Germany SB Methodologies Germany SB Survey Process Germany SB SMBs Defined Germany SB Margin of Error Germany SB Sampling Pool by Type of Business Germany SB Weighting Factors by Employee Size Germany SB Demographics Germany SB Total Share of Enterprises by Employee Size and Industry Germany SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry Germany SB Employee Demographics - Comparison Across Employee Size Germany SB Company Demographics - Comparison Across Employee Size Germany SB Revenues - Comparison Across Employee Size Germany SB Employee Demographics - Comparison Across Vertical Industries Germany SB Company Demographics - Comparison Across Vertical Industries Germany SB Revenues - Comparison Across Vertical Industries Germany SB Typical Distribution of Suppliers and Vendors Germany SB Attitudes and Decision Making Germany SB Attitudes: Perceptions of the Internet for Various Business Functions Germany SB Attitudes: Importance of Technology and Business Process Applications Germany SB Attitudes: Importance of Connectivity, Storage and Security Needs Germany SB Attitudes: Importance of Networking/Computing OS and Applications Germany SB Attitudes: Importance of Training, Outsourcing & Other Services Germany SB Attitudes: Purchase Preferences Germany SB New Technology Awareness Germany SB Financing Products and Services Purchases Germany SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Germany SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Germany SB Computing Germany SB Overview of Computing Spending Germany SB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers Germany SB Computing-Related Penetration Germany SB Computing Components Spending - Average and Total Market Breakout Germany SB Computing - Computing Hardware Germany SB Overall PC Penetration by Employee Size and Industry Germany SB Computer Ownership and Installed Base Germany SB Computer Ownership Overview by Employee Size Germany SB Computer Ownership Overview by Industry Germany SB Computer Shipments (Purchased Last 12 Months) Germany SB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry Germany SB Trends in Ownership of Desktop PC Brands Germany SB Trends in Ownership of Portable PC Brands Germany SB Apple PC Penetration Germany SB Planned Computer Purchases - Next 12 Months Germany SB Computing - Imaging and Printing Germany SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Germany SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Germany SB Printer Ownership and Installed Base Germany SB Printer Overview Germany SB Top Ten Printer Brands Germany SB Print Solutions Overview Germany SB Software Germany SB Overview of Software Spending on Select Categories Germany SB Overview of Software Spending on Select Categories Germany SB Trends in Use of PC Operating Systems Germany SB Productivity Suite Usage Germany SB PC Application Current and Planned Usage Germany SB Current vs. Planned Software Applications Usage by Employee Size Germany SB Current vs. Planned Software Applications Usage by Industry Germany SB Software (Productivity, OS, Databases, Utilities) Spending Overview Germany SB Primary Accounting Method by Employee Size Germany SB Accounting Software Snapshot by Employee Size Germany SB Payroll Processing Germany SB Outsourced Payroll Services Spending Per Employee Germany SB Enterprise Software: ERP/SCM Snapshot by Employee Size Germany SB Enterprise Software: CRM Snapshot by Employee Size Germany SB Use of Database Software and Middleware Solutions Germany SB Hosted Applications On-Demand Snapshot by Employee Size Germany SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Germany SB Current and Planned Hosted/On-Demand Applications Germany SB Trends in Use of Network Operating Systems Germany SB Average Annual Networking Software Spending by Employee Size Germany SB Software Applications Bundled with New PC purchases. Germany SB Methods of Software Acquisitions Germany SB Servers and Networking Hardware Germany SB Servers Germany SB LAN Penetration by Employee Size and Industry Germany SB Server-Based Vs. Peer-to-Peer LANs Germany SB Server Installed Base Germany SB Total Annual LAN Server Spending by Employee Size and Industry Germany SB Server Brands Overview Germany SB Networking Hardware Germany SB Total Annual Networking Spending Germany SB Average Networking-Related Spending per Business by Employee Size and Industry Germany SB Wireless LAN Penetration by Employee Size and Industry Germany SB Networking Products/Brands Purchased in the Last 12 Months Germany SB Storage Germany SB Overview of Storage Spending Germany SB Overview of Storage Spending Germany SB Storage Technologies Germany SB Storage Spending by Technology Germany SB Current Data Storage Brands Germany SB Security Germany SB Total Annual Security Spending Germany SB Security Technologies/Services Penetration Germany SB Average Annual Security Components Spending Germany SB Security Software Application Penetration Germany SB Anti-Virus Summary Germany SB PC-Based Firewalls Germany SB Current and Planned Use of VPNs Germany SB Network-Based Firewall Deployment Germany SB Service and Support Germany SB Overview of IT Services Spending Germany SB Overview of IT-Related Services Spending Germany SB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Germany SB Outsourced Business Services Germany SB Outsourcing of Business Process Services to Offshore Companies Germany SB Types of Business Process Services Outsourced Offshore and Average Annual Spending Germany SB Select IT-Related Services Usage and Spending Germany SB Technology Management Across Locations Germany SB Number of Full-Time IT Service and Support Employees Germany SB PC Service and Support Providers Germany SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Germany SB Average Annual Networking Service and Support Spending by Employee Size Germany SB Channels Germany SB Channel Summary Germany SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Germany SB Channel Breakout for Recent Computer Purchases by Employee Size Germany SB Channel Breakout for Recent Computer Purchases by Industry Germany SB Current Channel Market Usage for Printer Purchases Germany SB Channel Breakout for Printer Purchases by Employee Size Germany SB Channel Breakout for Printer Purchases by Industry Germany SB Current Channel Market Usage for Software Purchases by Type of Software Germany SB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Germany SB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Germany SB Channel Breakout for Software Purchases by Employee Size: Infrastructure Software Germany SB Channels for Networking Products Purchased in the Last 12 Months Germany SB Channel Breakout for Networking Products by Employee Size Germany SB Channel Breakout for Networking Products by Employee Size Germany SB Channel Breakout for Direct from Manufacturer by Employee Size Germany SB Internet Germany SB Overview of Internet-Related Spending Germany SB Overview of Total Internet-Related Spending Germany SB Breakout Total Internet-Related Spending and Average Spending Per SB Germany SB Internet Technology Adoption Trends Germany SB Total Internet-Related Technology Penetration Germany SB Internet - Internet Access Germany SB Internet Snapshot by Employee Size Germany SB Internet Snapshot by Industry Germany SB Leading Internet Service Providers Germany SB Current Adoption of High-Speed Access Lines Germany SB Current and Planned Applications and Business Processes Used Via the Internet Germany SB Internet - Web Sites Germany SB Web Site Penetration by Employee Size and Industry Germany SB Average Annual and Total Market Spending on Web Sites by Employee Size Germany SB Average Annual and Total Market Spending on Web Sites by Industry Germany SB Penetration of e-Commerce Sites by Employee Size and Industry Germany SB Use of e-Commerce Functions, Transactions and Revenues Germany SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Germany SB Intranet Penetration by Employee Size Germany SB Intranet Penetration by Industry Germany SB Telecommunications Germany SB Overview of Telecommunications Spending Germany SB Telecommunications Equipment Spending Breakout Germany SB Telecommunications Services Spending Breakout Germany SB Telecommunications-Related Technologies/Services Penetration Germany SB Average Monthly Telecom Spending per PC SB Germany SB Number of Current and Planned Telephone Lines by Employee Size Germany SB Telecom Service Provider Overview and Bundling Preferences Germany SB Penetration of Telecommunications Products Germany SB Telephone Systems Snapshot by Employee Size Germany SB Telephony Equipment and Services Spending Germany SB Wide Area Networking (WAN) Deployment Overview Germany SB Appendix Germany SB - Channel Partners Definitions Germany SB - Acronyms Germany SB - Glossary Germany SB - Glossary (Cont’d - 1) Germany SB - Glossary (Cont’d - 2) Germany SB - Glossary (Cont’d - 3) |
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