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2005-2006 Russia Small Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: October 2005 Product Code: R149-385 Description Based on AMI's annual survey of small businesses across Russia, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Russia SB IntroductionRussia SB - Definitions by Type of Business Russia SB Management Summary Russia SB Background Russia SB Introduction Russia PC SB IT/Telecom Spending Overview Russia PC SB Firmographics Overview Russia PC SB Firmographics Overview (Cont’d.-1) Russia PC SB Attitudes and Strategic Directions Overview Russia PC SB Computing (Clients) Overview - Computing Hardware Russia PC SB Computing (Clients) Overview - Printing & Imaging Russia PC SB Computing (Clients) Overview - Servers Russia PC SB Computing (Clients) Overview Russia PC SB Software Overview Russia PC SB Networking Overview Russia PC SB Storage Overview Russia PC SB Security Overview Russia PC SB Service and Support Russia PC SB Channels Overview Russia PC SB Internet Overview Russia PC SB Telecommunications Overview Russia Non-PC SB Firmographics Overview Russia Non-PC SB Attitudes Overview Russia Non-PC SB Planned Computing (Clients) Overview - Computing Hardware Russia Non-PC SB Decision Making Overview Russia Non-PC SB Telecommunications Overview Russia SB Spending and Penetration Russia SB Key Technology Penetration Russia SB Market Overview: Expanded Technology Penetration Russia SB IT/Telecom Spending Comparisons Russia SB IT/Telecom Spending Areas Russia SB Methodologies Russia SB Survey Process Russia SB SMBs Defined Russia SB Margin of Error Russia SB Sampling Pool by Type of Business Russia SB Sampling Pool by Employee Size Russia SB Demographics Russia SB Total Share of Enterprises by Employee Size and Industry Russia SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry Russia SB PC-Owning SB Demographics Russia SB: Demographics - Comparison Across Employee Size Russia SB: Revenues - Comparison Across Employee Size and Industries Russia SB Typical Distribution of Suppliers and Vendors Russia PC-Owning SB Attitudes and Decision Making Russia SB Attitudes: Importance of Hardware and Software Applications Russia SB Attitudes: Importance of Connectivity Russia SB Attitudes: Importance of Services, Training and Outsourcing Russia SB Attitudes: Purchase Preferences Russia SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Russia SB Impact of Various Information Sources Used for Awareness and Most Trusted Source for IT-Related Products & Services Russia SB IT Products/ Services Brand Awareness Level Russia PC-Owning SB Computing Russia SB Overview of Computing Spending Russia SB Total and Average Spending on Computing: Computing Hardware, Imaging and Printing, Peripherals and Servers Russia PC-Owning SB Computing - Computing Hardware Russia SB Year of Initial PC Adoption by Employee Size and Vertical Industry Russia SB Primary Reason for Initial PC Purchase Russia SB Computer Ownership and Installed Base Russia SB Computer Ownership Overview by Employee Size Russia SB Computer Ownership Overview by Industry Russia SB PC Usage Sharing & Primary Reason Russia SB Average Computers Purchased and Total Shipments Russia SB Average Desktop Computer Hardware Spend and Average Unit Price by Employee Size and Vertical Industry Russia SB Average Notebook Computer Hardware Spend and Average Unit Price by Employee Size and Vertical Industry Russia SB Average Handheld Computer Hardware Spend by Employee Size and Vertical Industry Russia SB Planned Computer Purchases - Next 12 Months - by Employee Size Russia SB Trends in Ownership and Preferences of PC Brands Russia PC-Owning SB Computing - Imaging and Printing Russia SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Russia SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Russia SB Printer Ownership and Installed Base Russia SB Current and Planned Printer Overview Russia SB Trends in Printer Brands Russia SB Software Russia SB Overview of Software Spending on Select Categories Russia SB Overview of Software Spending on Select Categories Russia SB Use of Operating Systems Russia SB PC Application Current & Planned Usage Russia SB Current vs. Planned Software Applications Usage by Employee Size Russia SB Current vs. Planned Software Applications Usage by Vertical Industry Russia SB Software (Productivity, OS, Databases, Utilities) Spending Overview Russia SB Primary Accounting Method by Employee Size and Vertical Industry Russia SB Enterprise Software Deployment by Employee Size Russia SB Enterprise Software Deployment by Vertical Industry Russia SB ERP/SCM Software Spending Overview Russia SB CRM Software Spending Overview Russia SB Hosted Applications On-Demand Snapshot by Employee Size and Vertical Industry Russia SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Russia SB Use of Network Operating Systems Russia SB Average Annual Networking Infrastructure Software Spending Russia SB Frequency and Methods of Software Acquisitions Russia SB Internet Russia SB Overview of Internet-Related Spending Russia SB Overview of Total Internet-Related Spending Russia SB Internet-Related Technologies/Services Penetration Russia SB Breakout Total Internet-Related Spending and Average Spending Per SB Russia SB Total Internet-Related Technology Penetration Russia SB Internet - Internet Access Russia SB Internet Snapshot by Employee Size Russia SB Internet Snapshot by Industry Russia SB Leading Internet Service Providers Russia SB Current Adoption of High-Speed Access Lines Russia SB Internet - Web Sites Russia SB Web Site Penetration by Employee Size and Industry Russia SB Average Annual and Total Market Spending on Web Sites by Employee Size Russia SB Average Annual and Total Market Spending on Web Sites by Industry Russia SB e-Commerce Participation Russia SB e-Commerce Participation by Employee Size and Industry Russia SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Russia SB Intranet Penetration by Employee Size Russia SB Intranet Penetration by Industry Russia SB Servers and Networking Hardware Russia SB Servers Russia SB LAN Penetration by Employee Size and Industry Russia SB Server-Based Vs. Peer-to-Peer LANs Russia SB Server Installed Base Russia SB Total Annual LAN Server Spending by Employee Size and Industry Russia SB Trends in Server Brands Russia SB Networking Hardware Russia SB Total Annual Networking Spending Russia SB Average Networking-Related Spending per SB by Employee Size and Industry Russia SB Number of PCs and Printers Connected to LANs Russia SB Wireless LAN Penetration by Employee Size and Industry Russia SB Networking Products/Brands Currently Used Russia SB Storage Russia SB Overview of Storage Spending Russia SB Overview of Storage Spending Russia SB Storage Technologies Russia SB Storage Spending by Technology Russia SB Security Russia SB Total Annual Security Spending Russia SB Average Annual Spending On Security-Related Technology by Employee Size and Industry Russia SB Security Technologies/Services Penetration Russia SB PC-Based Anti-Virus Penetration by Employee Size and Industry Russia SB PC-Based Anti-Spam Penetration by Employee Size and Industry Russia SB PC-Based Anti-Spyware Penetration by Employee Size and Industry Russia SB PC-Based Patch Management Deployment by Employee Size and Industry Russia SB PC-Based Security Management Deployment by Employee Size and Industry Russia SB Network-Based Firewall Deployment by Employee Size and Industry Russia SB VPN Adoption by Employee Size and Industry Russia SB Service and Support Russia SB Overview of IT Services Spending Russia SB Overview of IT-Related Services Spending Russia SB Total Share of Enterprises vs. Total Spending on Business Process Outsourcing Russia SB Spending for Outsourcing of Business Functions by Employee Size Russia SB Technology Management Across Locations Russia SB Number of Full-Time IT Service and Support Employees Russia SB IT Outsourcing Usage and Providers Russia SB Frequency of Purchasing Service & Support Add-On at the Time of Hardware/ Software Purchase Russia SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Russia SB Annual Software Support Spending Overview Russia SB Average Annual Networking Service and Support Spending by Employee Size Russia SB Average Annual Other IT Services Spending per SB by Employee Size and Industry Russia SB PC-Owning SB Channels Russia SB Hardware Channel Summary Russia SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Russia SB Overall Market Share and Breakdown by Channels Preferred for Future Computer Purchases Russia SB Comparison Channels Preferred by Top Preferred PC Brands Russia SB Current Channel Market Usage for Printer Purchases Russia SB Channel Preferences for Future Printer Purchases Russia SB Comparison of Channels Preferred for Top Preferred Printer Brands Russia SB Current Channel Market Usage for Server Purchases Russia SB Channel Preferences for Future Server Purchases Russia SB Comparison of Channels Preferred for Top Preferred Server Brands Russia SB Normalized Channel Market Share for Networking Products Purchased in Last 12 Months and Future Preferences Russia SB Channel Breakout for Networking Products Purchased in Last 12 Months by Employee Size and Industry Russia SB Current Channel Market Usage for Software Purchases Russia SB Current Channel Market Usage for Future Software Purchases Russia SB Telecommunications Russia SB Overview of Telecommunications Spending Russia SB Telecommunications Equipment Spending Breakout Russia SB Telecommunications Services Spending Breakout Russia PC-Owning SB Telecommunications Russia SB Average Annual Telecom Spending per PC SB Russia SB Primary Methods of Communication with Suppliers and Customers Russia SB Number of Current and Planned Telephone Lines by Employee Size Russia SB Local, Long Distance and Wireless Telecom Service Provider Overview Russia SB Number of Current and Planned Telephone Equipment by Employee Size Russia SB Penetration of Telecommunications Products Russia SB Wide Area Networking (WAN) Deployment Overview Russia Non PC-Owning SBs Russia SB - Breakout of Non PC-Owning SB by Employee Size and Vertical Industry Russia SB Non PC-Owning SB Demographics Russia SB: Non PC-Owning SB Demographics - Comparison Across Employee Size Russia SB: Non PC-Owning SB Revenues - Comparison Across Employee Size and Industries Russia SB: Non PC-Owning SB Typical Distribution of Suppliers and Vendors Russia Non PC-Owning SB Attitudes and Decision Making Russia Non PC-Owning SB PC Adoption Inhibitors Russia Non PC-Owning SB: Influential Factors for PC Adoption Russia Non PC-Owning SB: Perception of Information Technologies (IT) Russia Non PC-Owning SB: Purchase Preferences Russia Non PC-Owning SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Russia Non PC-Owning SB Impact of Various Information Sources Used for Awareness and Most Trusted Source for IT-Related Products & Services Russia Non PC-Owning SB IT Products/ Services Brand Awareness Level Russia Non PC-Owning SB Computing Russia Non PC-Owning SB Planned Computer Purchases - Next 12 Months - by Employee Size Russia Non PC-Owning SB Channels Russia SB Hardware Channel Preference Summary Russia SB Overall Market Share and Breakdown by Channels Preferred for Future Computer Purchases Russia SB Channel Preferences for Future Printer Purchases Russia SB Channel Preferences for Future Server Purchases Russia SB Channel Preferences for Future Networking Purchases Russia SB Current Channel Market Usage for Future Software Purchases Russia Non PC-Owning SB Telecommunications Russia Non PC-Owning SB Average Annual Telecom Spending Russia Non PC-Owning SB Primary Methods of Communication with Suppliers and Customers Russia Non PC-Owning SB Number of Current and Planned Telephone Lines by Employee Size Russia Non PC-Owning SB Local, Long Distance and Wireless Telecom Service Provider Overview Russia Non PC-Owning SB Number of Current and Planned Telephone Equipment by Employee Size Russia Non PC-Owning SB Penetration of Telecommunications Products Russia SB Appendix Russia SB - Channel Partners Definitions Russia SB - Acronyms Russia SB - Glossary |
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