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2005-2006 India Small Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: Access Markets International Partners Published: December 2005 Product Code: R149-391 Description Based on AMI's annual survey of small businesses across India, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents India SB IntroductionIndia SB - Definitions by Type of Business India SB Management Summary India : Economic Indicators India: Economic Background Indian IT Market - A snapshot India SB Key Takeaways India SB Key Takeaways - continued India SB IT/Telecom Spending Overview India SB : Firmographics Overview India SB : Attitudes and Strategic Directions Overview India SB : Computing Overview - Computing Hardware India SB : Computing Overview - Imaging & Printing India SB : Software Overview India SB : Software Overview - Applications (Cont’d. - 1) India SB : Networking Overview - Networking Hardware India SB : Networking Overview - Storage India SB Security Overview India SB Service & Support India SB Channels Overview India SB Internet Overview India SB Telecommunications Overview India SB Spending and Penetration India SB Key Technology Penetration India SB Market Overview: Expanded Technology Penetration India SB IT/Telecom Spending Comparisons India SB IT/Telecom Spending Areas India SB Methodologies India SB Survey Process India SB SMBs Defined India SB Margin of Error India SB Sampling Pool by Type of Business India SB Sampling Pool by Employee Size India SB Demographics India SB Total Share of Enterprises by Employee Size and Industry India SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry India SB PC-Owning SB Demographics India SB: Demographics - Comparison Across Employee Size India SB: Demographics - Comparison Across Employee Size (Cont’d.) India SB: Revenues - Comparison Across Employee Size and Industries India SB Typical Distribution of Suppliers and Vendors India PC-Owning SB Attitudes and Decision Making India SB Attitudes: Importance of Hardware and Software Applications India SB Attitudes: Importance of Connectivity India SB Attitudes: Importance of Services, Training and Outsourcing India SB Attitudes: Purchase Preferences India SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases India SB Impact of Various Information Sources Used for Awareness and Most Trusted Source for IT-Related Products & Services India SB IT Products/ Services Brand Awareness Level India PC-Owning SB Computing India SB Overview of Computing Spending India SB Total and Average Spending on Computing: Computing Hardware, Imaging and Printing, Peripherals and Servers India PC-Owning SB Computing - Computing Hardware India SB Year of Initial PC Adoption by Employee Size and Vertical Industry India SB Primary Reason for Initial PC Purchase India SB Computer Ownership and Installed Base India SB Computer Ownership Overview by Employee Size India SB Computer Ownership Overview by Industry India SB PC Usage Sharing & Primary Reason India SB Average Computers Purchased and Total Shipments India SB Average Desktop Computer Hardware Spend and Average Unit Price by Employee Size and Vertical Industry India SB Average Notebook Computer Hardware Spend and Average Unit Price by Employee Size and Vertical Industry India SB Planned Computer Purchases - Next 12 Months - by Employee Size India SB Trends in Ownership and Preferences of PC Brands India PC-Owning SB Computing - Imaging and Printing India SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size India SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry India SB Printer Ownership and Installed Base India SB Current and Planned Printer Overview India SB Trends in Printer Brands India SB Software India SB Overview of Software Spending on Select Categories India SB Overview of Software Spending on Select Categories India SB Use of Operating Systems India SB PC Application Current & Planned Usage India SB Current vs. Planned Software Applications Usage by Employee Size India SB Current vs. Planned Software Applications Usage by Vertical Industry India SB Software (Productivity, OS, Databases, Utilities) Spending Overview India SB Primary Accounting Method by Employee Size and Vertical Industry India SB Enterprise Software: ERP/SCM Snapshot by Employee Size India SB Enterprise Software: ERP/SCM Snapshot by Vertical Industry India SB Enterprise Software: CRM Snapshot by Employee Size India SB Enterprise Software: CRM Snapshot by Employee Size India SB ERP/SCM Software Spending Overview India SB CRM Software Spending Overview India SB Hosted Applications On-Demand Snapshot by Employee Size and Vertical Industry India SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size India SB Use of Network Operating Systems India SB Average Annual Networking Infrastructure Software Spending India SB Frequency and Methods of Software Acquisitions India SB Internet India SB Overview of Internet-Related Spending India SB Overview of Total Internet-Related Spending India SB Internet-Related Technologies/Services Penetration India SB Breakout Total Internet-Related Spending and Average Spending Per SB India SB Total Internet-Related Technology Penetration India SB Internet - Internet Access India SB Internet Snapshot by Employee Size India SB Internet Snapshot by Industry India SB Leading Internet Service Providers India SB Current Adoption of High-Speed Access Lines India SB Internet - Web Sites India SB Web Site Penetration by Employee Size and Industry India SB Average Annual and Total Market Spending on Web Sites by Employee Size India SB Average Annual and Total Market Spending on Web Sites by Industry India SB e-Commerce Participation India SB e-Commerce Participation by Employee Size and Industry India SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry India SB Intranet Penetration by Employee Size India SB Intranet Penetration by Industry India SB Servers and Networking Hardware India SB Servers India SB LAN Penetration by Employee Size and Industry India SB Server-Based Vs. Peer-to-Peer LANs India SB Server Installed Base India SB Total Annual LAN Server Spending by Employee Size and Industry India SB Trends in Server Brands India SB Networking Hardware India SB Total Annual Networking Spending India SB Average Networking-Related Spending per SB by Employee Size and Industry India SB Number of PCs and Printers Connected to LANs India SB Wireless LAN Penetration by Employee Size and Industry India SB Networking Products/Brands Currently Used India SB Storage India SB Overview of Storage Spending India SB Overview of Storage Spending India SB Storage Technologies India SB Storage Spending by Technology India SB Security India SB Total Annual Security Spending India SB Average Annual Spending On Security-Related Technology by Employee Size and Industry India SB Security Technologies/Services Penetration India SB PC-Based Anti-Virus Penetration by Employee Size and Industry India SB PC-Based Anti-Spam Penetration by Employee Size and Industry India SB PC-Based Anti-Spyware Penetration by Employee Size and Industry India SB PC-Based Patch Management Deployment by Employee Size and Industry India SB PC-Based Security Management Deployment by Employee Size and Industry India SB Network-Based Firewall Deployment by Employee Size and Industry India SB VPN Adoption by Employee Size and Industry India SB Service and Support India SB Overview of IT Services Spending India SB Overview of IT-Related Services Spending India SB Total Share of Enterprises vs. Total Spending on Business Process Outsourcing India SB Spending for Outsourcing of Business Functions by Employee Size India SB Technology Management Across Locations India SB Number of Full-Time IT Service and Support Employees India SB IT Outsourcing Usage and Providers India SB Frequency of Purchasing Service & Support Add-On at the Time of Hardware/ Software Purchase India SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview India SB Annual Software Support Spending Overview India SB Average Annual Networking Service and Support Spending by Employee Size India SB Average Annual Other IT Services Spending per SB by Employee Size and Industry India SB PC-Owning SB Channels India SB Hardware Channel Summary India SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases India SB Overall Market Share and Breakdown by Channels Preferred for Future Computer Purchases India SB Comparison Channels Preferred by Top Preferred PC Brands India SB Current Channel Market Usage for Printer Purchases India SB Channel Preferences for Future Printer Purchases India SB Comparison of Channels Preferred for Top Preferred Printer Brands India SB Current Channel Market Usage for Server Purchases India SB Channel Preferences for Future Server Purchases India SB Comparison of Channels Preferred for Top Preferred Server Brands India SB Normalized Channel Market Share for Networking Products Purchased in Last 12 Months and Future Preferences India SB Channel Breakout for Networking Products Purchased in Last 12 Months by Employee Size and Industry India SB Current Channel Market Usage for Software Purchases India SB Current Channel Market Usage for Future Software Purchases India SB Telecommunications India SB Overview of Telecommunications Spending India SB Telecommunications Equipment Spending Breakout India SB Telecommunications Services Spending Breakout India PC-Owning SB Telecommunications India SB Average Annual Telecom Spending per PC SB India SB Primary Methods of Communication with Suppliers and Customers India SB Number of Current and Planned Telephone Lines by Employee Size India SB Local, Long Distance and Wireless Telecom Service Provider Overview India SB Number of Current and Planned Telephone Equipment by Employee Size India SB Penetration of Telecommunications Products India SB Wide Area Networking (WAN) Deployment Overview India SB Appendix India SB - Channel Partners Definitions India SB - Acronyms India SB - Glossary |
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