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2005-2006 Singapore Medium Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: December 2005 Product Code: R149-409 Description Based on AMI's annual survey of medium businesses across Singapore, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Singapore MB IntroductionSingapore MB - Definitions by Type of Business Singapore MB Management Summary Singapore MB Management Summary Singapore MB Spending, Penetration and Budgets Singapore MB 2005 Key Technology Penetration Singapore MB Market Overview: Expanded Technology Penetration Singapore MB Current Usage of Select Software Applications Singapore MB IT/Telecom Spending Comparisons Singapore MB IT/Telecom Spending Areas Singapore MB Methodologies Singapore MB Survey Process Singapore MB - SMBs Defined Singapore MB Margin of Error Singapore MB Sampling Pool by Type of Business Singapore MB Weighting Factors by Employee Size Singapore MB Demographics Singapore MB Total Share of Enterprises by Employee Size and Industry Singapore MB Employee Demographics - Comparison Across Employee Size Singapore MB Company Demographics - Comparison Across Employee Size Singapore MB Revenues - Comparison Across Employee Size Singapore MB Employee Demographics - Comparison Across Vertical Industries Singapore MB Company Demographics - Comparison Across Vertical Industries Singapore MB Revenues - Comparison Across Vertical Industries Singapore MB Typical Distribution of Suppliers and Vendors Singapore MB Attitudes and Decision Making Singapore MB Attitudes: Importance of Technology and Business Process Applications Singapore MB Attitudes: Importance of Connectivity, Storage and Security Needs Singapore MB Attitudes: Importance of Networking/Computing OS and Applications Singapore MB Attitudes: Importance of Training, Outsourcing & Other Services Singapore MB Attitudes: Purchase Preferences Singapore MB New Technology Awareness Singapore MB Financing Products and Services Purchases Singapore MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Singapore MB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Singapore MB Computing Singapore MB Overview of Computing Spending Singapore MB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers Singapore MB Computing-Related Penetration Singapore MB Computing Components Spending - Average and Total Market Breakout Singapore MB Computing - Computing Hardware Singapore MB Computer Ownership and Installed Base Singapore MB Computer Ownership Overview by Employee Size Singapore MB Computer Ownership Overview by Industry Singapore MB Computer Shipments (Purchased Last 12 Months) Singapore MB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry Singapore MB Trends in Ownership of Desktop PC Brands Singapore MB Trends in Ownership of Portable PC Brands Singapore MB Planned Computer Purchases - Next 12 Months Singapore MB Computing - Imaging and Printing Singapore MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Singapore MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Singapore MB Printer Ownership and Installed Base Singapore MB Printer Overview Singapore MB Top Ten Printer Brands Singapore MB Software Singapore MB Overview of Software Spending on Select Categories Singapore MB Overview of Software Spending on Select Categories Singapore MB Trends in Use of PC Operating Systems Singapore MB PC Application Current and Planned Usage Singapore MB Current vs. Planned Software Applications Usage by Employee Size Singapore MB Current vs. Planned Software Applications Usage by Industry Singapore MB Software (Productivity, OS, Databases, Utilities) Spending Overview Singapore MB Primary Accounting Method by Employee Size Singapore MB Enterprise Software: ERP/SCM Snapshot by Employee Size Singapore MB Enterprise Software: CRM Snapshot by Employee Size Singapore MB Use of Database Software and Middleware Solutions Singapore MB Hosted Applications On-Demand Snapshot by Employee Size Singapore MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Singapore MB Current and Planned Hosted/On-Demand Applications Singapore MB Trends in Use of Network Operating Systems Singapore MB Average Annual Networking Software Spending by Employee Size Singapore MB Methods of Software Acquisitions Singapore MB Servers and Networking Hardware Singapore MB Servers Singapore MB LAN Penetration by Employee Size and Industry Singapore MB Server Installed Base Singapore MB Total Annual LAN Server Spending by Employee Size and Industry Singapore MB Server Brands Overview Singapore MB Networking Hardware Singapore MB Total Annual Networking Spending Singapore MB Average Networking-Related Spending per Business by Employee Size and Industry Singapore MB Wireless LAN Penetration by Employee Size and Industry Singapore MB Networking Products/Brands Purchased in the Last 12 Months Singapore MB Storage Singapore MB Overview of Storage Spending Singapore MB Overview of Storage Spending Singapore MB Storage Technologies Singapore MB Storage Spending by Technology Singapore MB Current Data Storage Brands Singapore MB Security Singapore MB Total Annual Security Spending Singapore MB Security Technologies/Services Penetration Singapore MB Average Annual Security Components Spending Singapore MB Security Software Application Penetration Singapore MB Anti-Virus Summary Singapore MB Current and Planned Use of VPNs Singapore MB Network-Based Firewall Deployment Singapore MB Service and Support Singapore MB Overview of IT Services Spending Singapore MB Overview of IT-Related Services Spending Singapore MB Outsourced Business Services Singapore MB Select IT-Related Services Usage and Spending Singapore MB Technology Management Across Locations Singapore MB Number of Full-Time IT Service and Support Employees Singapore MB PC Service and Support Providers Singapore MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Singapore MB Average Annual Networking Service and Support Spending by Employee Size Singapore MB Channels Singapore MB Channel Summary Singapore MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Singapore MB Channel Breakout for Recent Computer Purchases by Employee Size Singapore MB Channel Breakout for Recent Computer Purchases by Industry Singapore MB Current Channel Market Usage for Printer Purchases Singapore MB Channel Breakout for Printer Purchases by Employee Size Singapore MB Channel Breakout for Printer Purchases by Industry Singapore MB Current Channel Market Usage for Software Purchases by Type of Software Singapore MB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Singapore MB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Singapore MB Channel Breakout for Software Purchases by Employee Size: Infrastructure Software Singapore MB Channels for Networking Products Purchased in the Last 12 Months Singapore MB Channel Breakout for Networking Products by Employee Size Singapore MB Channel Breakout for Networking Products by Vertical Industry Singapore MB Channel Breakout for Direct from Manufacturer by Employee Size Singapore MB Internet Singapore MB Overview of Internet-Related Spending Singapore MB Overview of Total Internet-Related Spending Singapore MB Breakout Total Internet-Related Spending and Average Spending Per MB Singapore MB Internet Technology Adoption Trends Singapore MB Total Internet-Related Technology Penetration Singapore MB Internet - Internet Access Singapore MB Internet Snapshot by Employee Size Singapore MB Internet Snapshot by Industry Singapore MB Leading Internet Service Providers Singapore MB Current Adoption of High-Speed Access Lines Singapore MB Data Communications Lines Used for Internet Access Singapore MB Current and Planned Applications and Business Processes Used Via the Internet Singapore MB Internet - Web Sites Singapore MB Web Site Penetration by Employee Size and Industry Singapore MB Average Annual and Total Market Spending on Web Sites by Employee Size Singapore MB Average Annual and Total Market Spending on Web Sites by Industry Singapore MB Penetration of e-Commerce Sites by Employee Size and Industry Singapore MB Use of e-Commerce Functions Singapore MB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Singapore MB Intranet Penetration by Employee Size Singapore MB Intranet Penetration by Industry Singapore MB Telecommunications Singapore MB Overview of Telecommunications Spending Singapore MB Telecommunications Equipment Spending Breakout Singapore MB Telecommunications Services Spending Breakout Singapore MB Telecommunications-Related Technologies/Services Penetration Singapore MB Average Monthly Telecom Spending per PC MB Singapore MB Number of Current and Planned Telephone Lines by Employee Size Singapore MB Telecom Service Provider Overview Singapore MB Penetration of Telecommunications Products Singapore MB Wide Area Networking (WAN) Deployment Overview Singapore MB Data communications Lines Used for Branch Office/Remote Site Connectivity and Voice Calls Singapore MB Appendix Singapore MB- Channel Partners Definitions Singapore MB- Acronyms Singapore MB- Glossary Singapore MB - Glossary (Cont’d - 1) Singapore MB - Glossary (Cont’d - 2) Singapore MB - Glossary (Cont’d - 3) |
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