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2004-2005 Brazil Medium Business Computing Hardware, Software and ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: February 2005 Product Code: R149-411 Description The following report is based on the findings of AMI-Partners' 2004-05 Brazil Medium Business Market Opportunity Assessment and provides results across all key areas of AMI's IT field research. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered include established and emerging hardware, software, applications and business process solutions. Based on AMI's annual survey across Brazil, the study tracks a broad spectrum of issues pertaining to budgets, behaviors, decision influencers, channel preferences, outsourcing, service and support. Also covered are detailed firmographics and critically important technology attitudes and strategic planning priorities. This study is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Brazil MB IntroductionBrazil MB - Definitions by Type of Business Brazil MB Management Summary Brazil MB Computing-Related Spending Overview Brazil MB Firmographics Overview Brazil MB Attitudes and Strategic Directions Overview Brazil MB Computing (Clients) Overview - Spending Brazil MB Computing (Clients) Overview - Computing Hardware Brazil MB Computing (Clients) Overview - Brands Brazil MB Computing (Clients) Overview - Printing, Imaging & Peripherals Brazil MB Computing (Clients) Overview - Servers Brazil MB Software Overview - Spending Brazil MB Software Overview - Applications Brazil MB Security Overview Brazil MB Service and Support Brazil MB Channels Overview Brazil MB Spending, Penetration and Budgets Brazil MB Key Technology Penetration Brazil MB Market Overview: Expanded Technology Penetration Brazil MB IT/Telecom Spending Brazil MB IT/Telecom Spending Areas Brazil MB Average Annual IT Budget (Self-Reported) vs. Actual IT Spending Per PC MB Brazil MB Methodologies Brazil MB Survey Process Brazil MB - SMBs Defined Brazil MB Margin of Error Brazil MB Sampling Pool by Type of Business Brazil MB Weighting Factors by Employee Size Brazil MB Demographics Brazil MB Total Share of Enterprises by Employee Size and Industry Brazil MB PC Penetration and Breakout of PC MB Market by Employee Size and Vertical Industry Brazil MB: Demographics - Comparison Across Employee Size Brazil MB: Revenues - Comparison Across Employee Size and Industries Brazil MB Attitudes and Decision Making Brazil MB Attitudes: Importance of Software Applications and Services Brazil MB Attitudes: Importance of Services, Training and Outsourcing Brazil MB Attitudes: Purchase Preferences Brazil MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Brazil MB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Brazil MB Computing Brazil MB Overview of Computing Spending Brazil MB Total Spending on Computing: Computing Hardware (Clients), Imaging and Printing, Peripherals and Servers Brazil MB Computing Components Spending - Average and Total Market Breakout Brazil MB Computing - Computing Hardware (Clients) Brazil MB Computer Ownership and Installed Base Brazil MB Computer Ownership Overview by Employee Size Brazil MB Computer Ownership Overview by Industry Brazil MB Average Computers Purchased and Total Shipments Brazil MB Computer Shipments Purchased Last 12 Months Brazil MB Total Market and Average PC Hardware Spending per MB by Employee Size and Industry Brazil MB Trends in Ownership of Desktop PC Brands Brazil MB Trends in Ownership of Portable PC Brands Brazil MB Comparison of Owners: Most Recently Purchase Brands Brazil MB Planned Computer Purchases - Next 12 Months Brazil MB Comparison of Owners: Top Five Computer Brands Planned Brazil MB Computing - Imaging and Printing Brazil MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Brazil MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Brazil MB Printer Ownership and Installed Base Brazil MB Current and Planned Printer Overview Brazil MB Trends in Printer Brands Brazil MB Peripherals Ownership Among MBs Brazil MB Software Brazil MB Overview of Software Spending on Select Categories Brazil MB Overview of Software Spending on Select Categories Brazil Trends in Use of PC Operating Systems Brazil MB PC Application Current Usage: Recent and Planned Upgrades - Productivity/Business Administration/Utilities Brazil MB PC Application Current Usage: Recent and Planned Upgrades - Finance and Accounting Brazil MB PC Application Current Usage: Recent and Planned Upgrades - Specialized Software Brazil MB Current vs. Planned Software Applications Usage by Employee Size - Productivity/Business Admin/Utilities and Finance/Accounting Brazil MB Current vs. Planned Software Applications Usage by Employee Size - Specialized Applications Brazil MB Current vs. Planned Software Applications Usage by Industry - Productivity/Business Admin/Utilities and Finance/Accounting Brazil MB Current vs. Planned Software Applications Usage by Industry - Specialized Software Brazil MB Planned PC Application Usage: New Users Brazil MB Software (Productivity, OS, Databases, Utilities) Spending Overview Brazil MB Primary Accounting Method by Employee Size Brazil MB Payroll Processing Brazil MB Outsourced Payroll Services Spending Per Employee Brazil MB Accounting Software Snapshot by Employee Size Brazil MB Hosted Applications On-Demand Snapshot by Employee Size Brazil MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Brazil MB Current and Planned Hosted/On-Demand Applications Brazil MB Enterprise Software: CRM Snapshot by Employee Size Brazil MB Enterprise Software: ERP/SCM Snapshot by Employee Size Brazil MB Trends in Use of Network Operating Systems Brazil MB Average Annual Networking Software Spending by Employee Size Brazil MB Frequency and Methods of Software Acquisitions Brazil MB Factors Impacting Purchase/Upgrading Software Brazil MB Attitudes Comparison: Importance of Software/Business Process Applications Cross-Examined by Penetration/Usage of Various Software Products and Services Brazil MB Servers Brazil MB LAN Penetration by Employee Size and Industry Brazil MB Server Installed Base Brazil MB Total Annual LAN Server Spending by Employee Size and Industry Brazil MB Server Brands Overview Brazil MB PC-Based Anti-Virus Penetration Brazil MB PC-Based Anti-Spam Penetration Brazil MB PC-Based Firewalls Brazil MB Service and Support Brazil MB Overview of Service and Support Spending Brazil MB Overview of IT-Related Services Spending Brazil MB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Brazil MB Outsourcing of Business Services to Offshore Companies Brazil MB Average Annual IT Budget Brazil MB IT-Related Services Usage Brazil MB Technology Management Across Locations Brazil MB Number of Full-Time IT Service and Support Employees Brazil MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Brazil MB Annual Custom Software Spending Overview Brazil MB Average Annual Networking Service and Support Spending by Employee Size Brazil MB Channels Brazil MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Brazil MB Channel Breakout for Recent Computer Purchases by Employee Size Brazil MB Current Channel Market Usage for Printer Purchases Brazil MB Channel Breakout for Printer Purchases by Employee Size Brazil MB Current Channel Market Usage for Software Purchases by Type of Software Brazil MB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Brazil MB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Brazil MB Appendix Brazil MB - Channel Partners Definitions Brazil MB - Acronyms Brazil MB - Glossary |
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