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2005-2006 Thailand Medium Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: July 2005 Product Code: R149-412 Description Based on AMI's annual survey of medium businesses across Thailand, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Thailand MB IntroductionThailand MB - Definitions by Type of Business Thailand MB Management Summary Thailand MB IT/Telecom Spending Overview Thailand MB Firmographics Overview Thailand MB Attitudes and Strategic Directions Overview Thailand MB Computing (Clients) Overview - Computing Hardware Thailand MB Computing (Clients) Overview - Printing, Imaging & Peripherals Thailand MB Computing (Clients) Overview - Servers Thailand MB Software Overview Thailand MB Networking Overview Thailand MB Storage Overview Thailand MB Security Overview Thailand MB Service and Support Thailand MB Outsourced Business Services Thailand MB Channels Overview Thailand MB Internet Overview Thailand MB Telecommunications Overview Thailand MB Spending, Penetration and Budgets Thailand MB Key Technology Penetration Thailand MB Market Overview: Expanded Technology Penetration Thailand MB Current Usage of Select Software Applications Thailand MB IT/Telecom Spending Thailand MB IT/Telecom Spending Areas Thailand MB Average Annual IT Budget (Self-Reported) vs. Actual IT Spending Per PC MB Thailand MB Methodologies Thailand MB Survey Process Thailand MB - SMBs Defined Thailand MB Margin of Error Thailand MB Sampling Pool by Type of Business Thailand MB Weighting Factors by Employee Size Thailand MB Sample Return Distribution by Geography Thailand MB Demographics Thailand MB Total Share of Enterprises by Employee Size and Industry Thailand MB PC Penetration and Breakout of PC MB Market by Employee Size and Vertical Industry Thailand MB: Demographics - Comparison Across Employee Size Thailand MB: Revenues - Comparison Across Employee Size and Industries Thailand MB Typical Distribution of Suppliers and Vendors Thailand MB Business Processes - Primary Accounting Method Thailand MB Attitudes and Decision Making Thailand MB Attitudes: Importance of Internet for Various Business Functions Thailand MB Attitudes: Importance of Software Applications and Services Thailand MB Attitudes: Importance of Connectivity, Storage and Security Products and Services Thailand MB Attitudes: Importance of Services, Training and Outsourcing Thailand MB Attitudes: Purchase Preferences Thailand MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Thailand MB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Thailand MB Computing Thailand MB Overview of Computing Spending Thailand MB Total Spending on Computing: Computing Hardware (Clients), Imaging and Printing, Peripherals and Servers Thailand MB Computing-Related Penetration Thailand MB Computing Components Spending - Average and Total Market Breakout Thailand MB Computing - Computing Hardware (Clients) Thailand MB Computer Ownership and Installed Base Thailand MB Computer Ownership Overview by Employee Size Thailand MB Computer Ownership Overview by Industry Thailand MB Average Computers Purchased and Total Shipments Thailand MB Computer Shipments (Purchased Last 12 Months) Thailand MB Total Market and Average PC Hardware Spending per MB by Employee Size and Industry Thailand MB Trends in Ownership of Desktop PC Brands Thailand MB Trends in Ownership of Portable PC Brands Thailand MB Comparison of Owners: Most Recently Purchase Brands Thailand MB Planned Computer Purchases - Next 12 Months Thailand MB Comparison of Owners: Top Five Computer Brands Planned Thailand MB Computing - Imaging and Printing Thailand MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Thailand MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Thailand MB Printer Ownership and Installed Base Thailand MB Current and Planned Printer Overview Thailand MB Trends in Printer Brands Thailand MB Peripherals Ownership Among MBs Thailand MB Software Thailand MB Overview of Software Spending on Select Categories Thailand MB Overview of Software Spending on Select Categories Thailand MB Trends in Use of PC Operating Systems Thailand MB PC Application Current Usage: Recent and Planned Upgrades - Productivity/Business Administration/Utilities Thailand MB PC Application Current Usage: Recent and Planned Upgrades - Finance and Accounting Thailand MB PC Application Current Usage: Recent and Planned Upgrades - Specialized Software Thailand MB Current vs. Planned Software Applications Usage by Employee Size - Productivity/Business Admin/Utilities and Finance/Accounting Thailand MB Current vs. Planned Software Applications Usage by Employee Size - Specialized Applications Thailand MB Current vs. Planned Software Applications Usage by Industry - Productivity/Business Admin/Utilities and Finance/Accounting Thailand MB Current vs. Planned Software Applications Usage by Industry - Specialized Software Thailand MB Planned PC Application Usage: New Users Thailand MB Software (Productivity, OS, Databases, Utilities) Spending Overview Thailand MB Primary Accounting Method by Employee Size Thailand MB Accounting Software Snapshot by Employee Size Thailand MB Hosted Applications On-Demand Snapshot by Employee Size Thailand MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Thailand MB Current and Planned Hosted/On-Demand Applications Thailand MB Enterprise Software Thailand MB Enterprise Software: CRM Snapshot by Employee Size Thailand MB Enterprise Software: ERP/SCM Snapshot by Employee Size Thailand MB Trends in Use of Network Operating Systems Thailand MB Average Annual Networking Software Spending by Employee Size Thailand MB Frequency and Methods of Software Acquisitions Thailand MB Attitudes Comparison: Importance of Software/Business Process Applications Cross-Examined by Penetration/Usage of Various Software Products and Services Thailand MB Servers and Networking Hardware Thailand MB Servers Thailand MB LAN Penetration by Employee Size and Industry Thailand MB Server Installed Base Thailand MB Total Annual LAN Server Spending by Employee Size and Industry Thailand MB Server Brands Overview Thailand MB Networking Hardware Thailand MB Total Annual Networking Spending Thailand MB Networking-Related Technologies/Services Penetration Thailand MB Average Networking-Related Spending per MB by Employee Size and Industry Thailand MB Number of PCs Currently Connected and Plan to Connect to LANs Thailand MB Wireless LAN Penetration by Employee Size and Industry Thailand MB Voice Over IP (VoIP) Penetration by Employee Size and Industry Thailand MB Computer Telephony Integration (CTI) Deployment by Employee Size and Industry Thailand MB Networking Products/Brands Purchased in the Last 12 Months Thailand MB Attitudes Comparison: Importance of Connectivity, Storage and Security Needs Cross-Examined by Penetration/Usage of Select Networking Products and Services Thailand MB Storage Thailand MB Overview of Storage Spending Thailand MB Overview of Storage Spending Thailand MB Storage Technologies Thailand MB Storage Spending by Technology Thailand MB Current Data Storage Overview Thailand MB Security Thailand MB Total Annual Security Spending Thailand MB Security Technologies/Services Penetration Thailand MB PC-Based Anti-Virus Penetration Thailand MB PC-Based Anti-Spam Penetration Thailand MB PC-Based Firewalls Thailand MB Current and Planned Use of VPNs Thailand MB Network-Based Firewall Deployment Thailand MB Service and Support Thailand MB Overview of Service and Support Spending Thailand MB Overview of IT-Related Services Spending Thailand MB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Thailand MB Spending for Outsourcing of Business Functions by Employee Size Thailand MB Average Annual IT Budget Thailand MB Technology Management Across Locations Thailand MB Number of Full-Time IT Service and Support Employees Thailand MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Thailand MB Average Annual Networking Service and Support Spending by Employee Size Thailand MB Channels Thailand MB Channel Summary Thailand MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Thailand MB Channel Breakout for Recent Computer Purchases by Employee Size Thailand MB Comparison of PC Buyers - Channels Used for Most Recent PC Purchased Thailand MB Current Channel Market Usage for Printer Purchases Thailand MB Channel Breakout for Printer Purchases by Employee Size Thailand MB Current Channel Market Usage for Software Purchases by Type of Software Thailand MB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Thailand MB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Thailand MB Channels for Networking Products Purchased in the Last 12 Months Thailand MB Channel Breakout for Networking Products by Employee Size Thailand MB Channel Breakout for Direct from Manufacturer by Employee Size Thailand MB Internet Thailand MB Overview of Internet-Related Spending Thailand MB Overview of Total Internet-Related Spending Thailand MB Internet-Related Technologies/Services Penetration Thailand MB Breakout Total Internet-Related Spending and Average Spending Per MB Thailand MB Internet Technology Adoption Trends Thailand MB Total Internet-Related Technology Penetration Thailand MB Internet - Internet Access Thailand MB Internet Snapshot by Employee Size Thailand MB Internet Snapshot by Industry Thailand MB Leading Internet Service Providers Thailand MB Current Adoption of High-Speed Access Lines Thailand MB Data communications Lines Used for Internet Access Thailand MB Current and Planned Applications and Business Processes Used Via the Internet Thailand MB Average Online Purchasing Spending Thailand MB Attitudes Comparison: Attitudes Toward and Importance of the Internet Cross-Examined by Penetration/Usage of Various Internet Products and Services Thailand MB Internet - Web Sites Thailand MB Web Site Penetration by Employee Size and Industry Thailand MB Average Annual and Total Market Spending on Web Sites by Employee Size Thailand MB Average Annual and Total Market Spending on Web Sites by Industry Thailand MB Web Site Hosting Thailand MB Penetration of e-Commerce Sites by Employee Size and Industry Thailand MB Use of e-Commerce Functions, Transactions and Revenues Thailand MB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Thailand MB Intranet Penetration by Employee Size Thailand MB Intranet Penetration by Industry Thailand MB Telecommunications Thailand MB Overview of Telecommunications Spending Thailand MB Telecommunications Equipment Spending Breakout Thailand MB Telecommunications Services Spending Breakout Thailand MB Telecommunications-Related Technologies/Services Penetration Thailand MB Average Monthly Telecom Spending per PC MB Thailand MB Number of Current and Planned Telephone Lines by Employee Size Thailand MB Local and Long Distance Telecom Service Provider Overview Thailand MB Penetration of Telecommunications Products Thailand MB Telephone Systems Snapshot by Employee Size Thailand MB Phone Systems Thailand MB Telephony Equipment and Services Spending Thailand MB Wide Area Networking (WAN) Deployment Overview Thailand MB Data communications Lines Used for Branch Office/Remote Site Connectivity and Voice Calls Thailand MB Average Annual Spending on Data communications Lines Thailand MB Appendix Thailand MB - Channel Partners Definitions Thailand MB - Acronyms Thailand MB - Glossary |
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