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2005-2006 Sinagpore Small Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: December 2005 Product Code: R149-416 Description Based on AMI's annual survey of small businesses across Singapore, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Singapore SB IntroductionSingapore SB - Definitions by Type of Business Singapore MB Management Summary Singapore SB Management Summary Singapore SB Spending, Penetration and Budgets Singapore SB 2005 Key Technology Penetration Singapore SB Market Overview: Expanded Technology Penetration Singapore SB Current Usage of Select Software Applications Singapore SB IT/Telecom Spending Comparisons Singapore SB IT/Telecom Spending Areas Singapore SB Methodologies Singapore SB Survey Process Singapore SB SMBs Defined Singapore SB Margin of Error Singapore SB Sampling Pool by Type of Business Singapore SB Weighting Factors by Employee Size Singapore SB Demographics Singapore SB Total Share of Enterprises by Employee Size and Industry Singapore SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry Singapore SB Employee Demographics - Comparison Across Employee Size Singapore SB Company Demographics - Comparison Across Employee Size Singapore SB Revenues - Comparison Across Employee Size Singapore SB Employee Demographics - Comparison Across Vertical Industries Singapore SB Company Demographics - Comparison Across Vertical Industries Singapore SB Revenues - Comparison Across Vertical Industries Singapore SB Typical Distribution of Suppliers and Vendors Singapore SB Attitudes and Decision Making Singapore SB Attitudes: Importance of Technology and Business Process Applications Singapore SB Attitudes: Importance of Connectivity, Storage and Security Needs Singapore SB Attitudes: Importance of Networking/Computing OS and Applications Singapore SB Attitudes: Importance of Training, Outsourcing & Other Services Singapore SB Attitudes: Purchase Preferences Singapore SB New Technology Awareness Singapore SB Financing Products and Services Purchases Singapore SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Singapore SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Singapore SB Computing Singapore SB Overview of Computing Spending Singapore SB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers Singapore SB Computing-Related Penetration Singapore SB Computing Components Spending - Average and Total Market Breakout Singapore SB Computing - Computing Hardware Singapore SB Overall PC Penetration by Employee Size and Industry Singapore SB Computer Ownership and Installed Base Singapore SB Computer Ownership Overview by Employee Size Singapore SB Computer Ownership Overview by Industry Singapore SB Computer Shipments (Purchased Last 12 Months) Singapore SB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry Singapore SB Trends in Ownership of Desktop PC Brands Singapore SB Trends in Ownership of Portable PC Brands Singapore SB Computing - Imaging and Printing Singapore SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Singapore SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Singapore SB Printer Ownership and Installed Base Singapore SB Printer Overview Singapore SB Top Ten Printer Brands Singapore SB Software Singapore SB Overview of Software Spending on Select Categories Singapore SB Overview of Software Spending on Select Categories Singapore SB Trends in Use of PC Operating Systems Singapore SB PC Application Current and Planned Usage Singapore SB Current vs. Planned Software Applications Usage by Employee Size Singapore SB Current vs. Planned Software Applications Usage by Industry Singapore SB Software (Productivity, OS, Databases, Utilities) Spending Overview Singapore SB Primary Accounting Method by Employee Size Singapore SB Accounting Software Snapshot by Employee Size Singapore SB Enterprise Software: ERP/SCM Snapshot by Employee Size Singapore SB Enterprise Software: CRM Snapshot by Employee Size Singapore SB Hosted Applications On-Demand Snapshot by Employee Size Singapore SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Singapore SB Current and Planned Hosted/On-Demand Applications Singapore SB Trends in Use of Network Operating Systems Singapore SB Average Annual Networking Software Spending by Employee Size Singapore SB Methods of Software Acquisitions Singapore SB Servers and Networking Hardware Singapore SB Servers Singapore SB LAN Penetration by Employee Size and Industry Singapore SB Server-Based Vs. Peer-to-Peer LANs Singapore SB Server Installed Base Singapore SB Total Annual LAN Server Spending by Employee Size and Industry Singapore SB Server Brands Overview Singapore SB Networking Hardware Singapore SB Total Annual Networking Spending Singapore SB Average Networking-Related Spending per Business by Employee Size and Industry Singapore SB Wireless LAN Penetration by Employee Size and Industry Singapore SB Networking Products/Brands Purchased in the Last 12 Months Singapore SB Storage Singapore SB Overview of Storage Spending Singapore SB Overview of Storage Spending Singapore SB Storage Technologies Singapore SB Storage Spending by Technology Singapore SB Current Data Storage Brands Singapore SB Security Singapore SB Total Annual Security Spending Singapore SB Security Technologies/Services Penetration Singapore SB Average Annual Security Components Spending Singapore SB Security Software Application Penetration Singapore SB Current and Planned Use of VPNs Singapore SB Network-Based Firewall Deployment Singapore SB Service and Support Singapore SB Overview of IT Services Spending Singapore SB Overview of IT-Related Services Spending Singapore SB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Singapore SB Outsourced Business Services Singapore SB Select IT-Related Services Usage and Spending Singapore SB Technology Management Across Locations Singapore SB Number of Full-Time IT Service and Support Employees Singapore SB PC Service and Support Providers Singapore SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Singapore SB Average Annual Networking Service and Support Spending by Employee Size Singapore SB Channels Singapore SB Channel Summary Singapore SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Singapore SB Channel Breakout for Recent Computer Purchases by Employee Size Singapore SB Channel Breakout for Recent Computer Purchases by Industry Singapore SB Current Channel Market Usage for Printer Purchases Singapore SB Channel Breakout for Printer Purchases by Employee Size Singapore SB Channel Breakout for Printer Purchases by Industry Singapore SB Current Channel Market Usage for Software Purchases by Type of Software Singapore SB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Singapore SB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Singapore SB Channel Breakout for Software Purchases by Employee Size: Infrastructure Software Singapore SB Channels for Networking Products Purchased in the Last 12 Months Singapore SB Channel Breakout for Networking Products by Employee Size Singapore SB Channel Breakout for Networking Products by Vertical Industry Singapore SB Channel Breakout for Direct from Manufacturer by Employee Size Singapore SB Internet Singapore SB Overview of Internet-Related Spending Singapore SB Overview of Total Internet-Related Spending Singapore SB Breakout Total Internet-Related Spending and Average Spending Per SB Singapore SB Internet Technology Adoption Trends Singapore SB Total Internet-Related Technology Penetration Singapore SB Internet - Internet Access Singapore SB Internet Snapshot by Employee Size Singapore SB Internet Snapshot by Industry Singapore SB Leading Internet Service Providers Singapore SB Current Adoption of High-Speed Access Lines Singapore SB Current and Planned Applications and Business Processes Used Via the Internet Singapore SB Internet - Web Sites Singapore SB Web Site Penetration by Employee Size and Industry Singapore SB Average Annual and Total Market Spending on Web Sites by Employee Size Singapore SB Average Annual and Total Market Spending on Web Sites by Industry Singapore SB Penetration of e-Commerce Sites by Employee Size and Industry Singapore SB Use of e-Commerce Functions, Transactions and Revenues Singapore SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Singapore SB Intranet Penetration by Employee Size Singapore SB Intranet Penetration by Industry Singapore SB Telecommunications Singapore SB Overview of Telecommunications Spending Singapore SB Telecommunications Equipment Spending Breakout Singapore SB Telecommunications Services Spending Breakout Singapore SB Telecommunications-Related Technologies/Services Penetration Singapore SB Average Monthly Telecom Spending per PC SB Singapore SB Number of Current and Planned Telephone Lines by Employee Size Singapore SB Telecom Service Provider Overview and Bundling Preferences Singapore SB Penetration of Telecommunications Products Singapore SB Telephone Systems Snapshot by Employee Size Singapore SB Wide Area Networking (WAN) Deployment Overview Singapore SB Appendix Singapore SB - Channel Partners Definitions Singapore SB - Acronyms Singapore SB - Glossary Singapore SB - Glossary (Cont’d - 1) Singapore SB - Glossary (Cont’d - 2) Singapore SB - Glossary (Cont’d - 3) |
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