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2005-2006 Australia Small Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: September 2005 Product Code: R149-426 Description Based on AMI's annual survey of small businesses across Australia, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Australia SB IntroductionAustralia SB - Definitions by Type of Business Australia SB Management Summary Australia: Country Background Australia SB: IT Market Australia: IT Market Australia’s SB IT Market Australia SB Firmographics Overview Australia SB Attitudes and Strategic Directions Overview Australia SB Computing: Computing Hardware Australia SB Computing: Imaging & Printing Australia SB Computing: Servers Australia SB Software Australia SB Networking Australia SB Storage Australia SB Security Australia SB Service & Support Australia SB Channels Australia SB Internet Australia SB Telecommunications Australia SB Spending, Penetration and Budgets Australia SB 2005 Key Technology Penetration Australia SB Market Overview: Expanded Technology Penetration Australia SB Current Usage of Select Software Applications Australia SB IT/Telecom Spending Comparisons Australia SB IT/Telecom Spending Areas Australia SB Methodologies Australia SB Survey Process Australia SB SMBs Defined Australia SB Margin of Error Australia SB Sampling Pool by Type of Business Australia SB Weighting Factors by Employee Size Australia SB Demographics Australia SB Total Share of Enterprises by Employee Size and Industry Australia SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry Australia SB Employee Demographics - Comparison Across Employee Size Australia SB Company Demographics - Comparison Across Employee Size Australia SB Revenues - Comparison Across Employee Size Australia SB Employee Demographics - Comparison Across Vertical Industries Australia SB Company Demographics - Comparison Across Vertical Industries Australia SB Revenues - Comparison Across Vertical Industries Australia SB Typical Distribution of Suppliers and Vendors Australia SB Attitudes and Decision Making Australia SB Attitudes: Perceptions of the Internet for Various Business Functions Australia SB Attitudes: Importance of Technology and Business Process Applications Australia SB Attitudes: Importance of Connectivity, Storage and Security Needs Australia SB Attitudes: Importance of Networking/Computing OS and Applications Australia SB Attitudes: Importance of Training, Outsourcing & Other Services Australia SB Attitudes: Purchase Preferences Australia SB New Technology Awareness Australia SB Financing Products and Services Purchases Australia SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Australia SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Australia SB Computing Australia SB Overview of Computing Spending Australia SB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers Australia SB Computing-Related Penetration Australia SB Computing Components Spending - Average and Total Market Breakout Australia SB Computing - Computing Hardware Australia SB Overall PC Penetration by Employee Size and Industry Australia SB Computer Ownership and Installed Base Australia SB Computer Ownership Overview by Employee Size Australia SB Computer Ownership Overview by Industry Australia SB Computer Shipments (Purchased Last 12 Months) Australia SB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry Australia SB Trends in Ownership of Desktop PC Brands Australia SB Trends in Ownership of Portable PC Brands Australia SB Apple PC Penetration Australia SB Planned Computer Purchases - Next 12 Months Australia SB Computing - Imaging and Printing Australia SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Australia SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Australia SB Printer Ownership and Installed Base Australia SB Printer Overview Australia SB Top Ten Printer Brands Australia SB Print Solutions Overview Australia SB Software Australia SB Overview of Software Spending on Select Categories Australia SB Overview of Software Spending on Select Categories Australia SB Trends in Use of PC Operating Systems Australia SB Productivity Suite Usage Australia SB PC Application Current and Planned Usage Australia SB Current vs. Planned Software Applications Usage by Employee Size Australia SB Current vs. Planned Software Applications Usage by Industry Australia SB Software (Productivity, OS, Databases, Utilities) Spending Overview Australia SB Primary Accounting Method by Employee Size Australia SB Accounting Software Snapshot by Employee Size Australia SB Payroll Processing Australia SB Outsourced Payroll Services Spending Per Employee Australia SB Enterprise Software: ERP/SCM Snapshot by Employee Size Australia SB Enterprise Software: CRM Snapshot by Employee Size Australia SB Use of Database Software and Middleware Solutions Australia SB Hosted Applications On-Demand Snapshot by Employee Size Australia SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Australia SB Current and Planned Hosted/On-Demand Applications Australia SB Trends in Use of Network Operating Systems Australia SB Average Annual Networking Software Spending by Employee Size Australia SB Software Applications Bundled with New PC purchases. Australia SB Methods of Software Acquisitions Australia SB Servers and Networking Hardware Australia SB Servers Australia SB LAN Penetration by Employee Size and Industry Australia SB Server-Based Vs. Peer-to-Peer LANs Australia SB Server Installed Base Australia SB Total Annual LAN Server Spending by Employee Size and Industry Australia SB Server Brands Overview Australia SB Networking Hardware Australia SB Total Annual Networking Spending Australia SB Average Networking-Related Spending per Business by Employee Size and Industry Australia SB Wireless LAN Penetration by Employee Size and Industry Australia SB Networking Products/Brands Purchased in the Last 12 Months Australia SB Storage Australia SB Overview of Storage Spending Australia SB Overview of Storage Spending Australia SB Storage Technologies Australia SB Storage Spending by Technology Australia SB Current Data Storage Brands Australia SB Security Australia SB Total Annual Security Spending Australia SB Security Technologies/Services Penetration Australia SB Average Annual Security Components Spending Australia SB Security Software Application Penetration Australia SB Anti-Virus Summary Australia SB PC-Based Firewalls Australia SB Current and Planned Use of VPNs Australia SB Network-Based Firewall Deployment Australia SB Service and Support Australia SB Overview of IT Services Spending Australia SB Overview of IT-Related Services Spending Australia SB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Australia SB Outsourced Business Services Australia SB Outsourcing of Business Process Services to Offshore Companies Australia SB Types of Business Process Services Outsourced Offshore and Average Annual Spending Australia SB Select IT-Related Services Usage and Spending Australia SB Technology Management Across Locations Australia SB Number of Full-Time IT Service and Support Employees Australia SB PC Service and Support Providers Australia SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Australia SB Average Annual Networking Service and Support Spending by Employee Size Australia SB Channels Australia SB Channel Summary Australia SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Australia SB Channel Breakout for Recent Computer Purchases by Employee Size Australia SB Channel Breakout for Recent Computer Purchases by Industry Australia SB Current Channel Market Usage for Printer Purchases Australia SB Channel Breakout for Printer Purchases by Employee Size Australia SB Channel Breakout for Printer Purchases by Industry Australia SB Current Channel Market Usage for Software Purchases by Type of Software Australia SB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Australia SB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Australia SB Channel Breakout for Software Purchases by Employee Size: Infrastructure Software Australia SB Channels for Networking Products Purchased in the Last 12 Months Australia SB Channel Breakout for Networking Products by Employee Size Australia SB Channel Breakout for Networking Products by Employee Size Australia SB Channel Breakout for Direct from Manufacturer by Employee Size Australia SB Internet Australia SB Overview of Internet-Related Spending Australia SB Overview of Total Internet-Related Spending Australia SB Breakout Total Internet-Related Spending and Average Spending Per SB Australia SB Internet Technology Adoption Trends Australia SB Total Internet-Related Technology Penetration Australia SB Internet - Internet Access Australia SB Internet Snapshot by Employee Size Australia SB Internet Snapshot by Industry Australia SB Leading Internet Service Providers Australia SB Current Adoption of High-Speed Access Lines Australia SB Current and Planned Applications and Business Processes Used Via the Internet Australia SB Internet - Web Sites Australia SB Web Site Penetration by Employee Size and Industry Australia SB Average Annual and Total Market Spending on Web Sites by Employee Size Australia SB Average Annual and Total Market Spending on Web Sites by Industry Australia SB Penetration of e-Commerce Sites by Employee Size and Industry Australia SB Use of e-Commerce Functions, Transactions and Revenues Australia SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Australia SB Intranet Penetration by Employee Size Australia SB Intranet Penetration by Industry Australia SB Telecommunications Australia SB Overview of Telecommunications Spending Australia SB Telecommunications Equipment Spending Breakout Australia SB Telecommunications Services Spending Breakout Australia SB Telecommunications-Related Technologies/Services Penetration Australia SB Average Monthly Telecom Spending per PC SB Australia SB Number of Current and Planned Telephone Lines by Employee Size Australia SB Telecom Service Provider Overview and Bundling Preferences Australia SB Penetration of Telecommunications Products Australia SB Telephone Systems Snapshot by Employee Size Australia SB Telephony Equipment and Services Spending Australia SB Wide Area Networking (WAN) Deployment Overview Australia SB Appendix Australia SB - Channel Partners Definitions Australia SB - Acronyms Australia SB - Glossary |
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