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2005-2006 Australia Medium Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: September 2005 Product Code: R149-429 Description Based on AMI's annual survey of medium businesses across Australia, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Australia MB IntroductionAustralia MB - Definitions by Type of Business Australia MB Management Summary Australia: Country Background Australia IT Market Australia MB IT/Telecom Spending Overview Australia MB Firmographics Overview Australia MB Attitudes and Strategic Directions Overview Australia MB Computing (Clients) Overview - Computing Hardware Australia MB Computing Imaging and Printing Australia MB Computing (Clients) Overview - Printing, Imaging & Peripherals Printers Australia MB Computing (Clients) Overview - Servers Australia MB Software Overview - Spending Australia MB Software Overview - Applications Australia MB Software Overview - Hosted Applications Australia MB Software Overview - Enterprise Software Australia MB Software Overview - Accounting & Networking Software Australia MB Software Australia MB Networking Overview - Networking Hardware Australia MB Networking Overview - Wireless Lan Australia MB Storage Overview Australia MB Networking Overview - Storage Australia MB Networking Overview - Security Australia MB Networking Overview - Security Software Australia MB Networking Overview - VPN and Firewall Australia MB Service & Support Australia MB Channels Overview Australia MB Internet Australia MB Telecommunications Overview Australia MB Spending, Penetration and Budgets Australia MB 2005 Key Technology Penetration Australia MB Market Overview: Expanded Technology Penetration Australia MB Current Usage of Select Software Applications Australia MB IT/Telecom Spending Comparisons Australia MB IT/Telecom Spending Areas Australia MB Methodologies Australia MB Survey Process Australia MB - SMBs Defined Australia MB Margin of Error Australia MB Sampling Pool by Type of Business Australia MB Weighting Factors by Employee Size Australia MB Demographics Australia MB Total Share of Enterprises by Employee Size and Industry Australia MB PC Penetration and Breakout of PC MB Market by Employee Size and Vertical Industry Australia MB Employee Demographics - Comparison Across Employee Size Australia MB Company Demographics - Comparison Across Employee Size Australia MB Revenues - Comparison Across Employee Size Australia MB Employee Demographics - Comparison Across Vertical Industries Australia MB Company Demographics - Comparison Across Vertical Industries Australia MB Revenues - Comparison Across Vertical Industries Australia MB Typical Distribution of Suppliers and Vendors Australia MB Attitudes and Decision Making Australia MB Attitudes: Perceptions of the Internet for Various Business Functions Australia MB Attitudes: Importance of Technology and Business Process Applications Australia MB Attitudes: Importance of Connectivity, Storage and Security Needs Australia MB Attitudes: Importance of Networking/Computing OS and Applications Australia MB Attitudes: Importance of Training, Outsourcing & Other Services Australia MB Attitudes: Purchase Preferences Australia MB New Technology Awareness Australia MB Financing Products and Services Purchases Australia MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Australia MB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Australia MB Computing Australia MB Overview of Computing Spending Australia MB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers Australia MB Computing-Related Penetration Australia MB Computing Components Spending - Average and Total Market Breakout Australia MB Computing - Computing Hardware Australia MB Computer Ownership and Installed Base Australia MB Computer Ownership Overview by Employee Size Australia MB Computer Ownership Overview by Industry Australia MB Computer Shipments (Purchased Last 12 Months) Australia MB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry Australia MB Trends in Ownership of Desktop PC Brands Australia MB Trends in Ownership of Portable PC Brands Australia MB Apple/Mac PC Penetration Australia MB Planned Computer Purchases - Next 12 Months Australia MB Computing - Imaging and Printing Australia MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Australia MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Australia MB Printer Ownership and Installed Base Australia MB Printer Overview Australia MB Top Ten Printer Brands Australia MB Print Solutions Overview Australia MB Software Australia MB Overview of Software Spending on Select Categories Australia MB Overview of Software Spending on Select Categories Australia MB Trends in Use of PC Operating Systems Australia MB Productivity Suite Usage Australia MB PC Application Current and Planned Usage Australia MB Current vs. Planned Software Applications Usage by Employee Size Australia MB Current vs. Planned Software Applications Usage by Industry Australia MB Software (Productivity, OS, Databases, Utilities) Spending Overview Australia MB Primary Accounting Method by Employee Size Australia MB Accounting Software Snapshot by Employee Size Australia MB Payroll Processing Australia MB Outsourced Payroll Services Spending Per Employee Australia MB Enterprise Software: ERP/SCM Snapshot by Employee Size Australia MB Enterprise Software: CRM Snapshot by Employee Size Australia MB Use of Database Software and Middleware Solutions Australia MB Hosted Applications On-Demand Snapshot by Employee Size Australia MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Australia MB Current and Planned Hosted/On-Demand Applications Australia MB Trends in Use of Network Operating Systems Australia MB Average Annual Networking Software Spending by Employee Size Australia MB Software Applications Bundled with New PC purchases. Australia MB Methods of Software Acquisitions Australia MB Servers and Networking Hardware Australia MB Servers Australia MB LAN Penetration by Employee Size and Industry Australia MB Server Installed Base Australia MB Total Annual LAN Server Spending by Employee Size and Industry Australia MB Server Brands Overview Australia MB Networking Hardware Australia MB Total Annual Networking Spending Australia MB Average Networking-Related Spending per Business by Employee Size and Industry Australia MB Wireless LAN Penetration by Employee Size and Industry Australia MB Networking Products/Brands Purchased in the Last 12 Months Australia MB Storage Australia MB Overview of Storage Spending Australia MB Overview of Storage Spending Australia MB Storage Technologies Australia MB Storage Spending by Technology Australia MB Current Data Storage Brands Australia MB Security Australia MB Total Annual Security Spending Australia MB Security Technologies/Services Penetration Australia MB Average Annual Security Components Spending Australia MB Security Software Application Penetration Australia MB Anti-Virus Summary Australia MB PC-Based Firewalls Australia MB Current and Planned Use of VPNs Australia MB Network-Based Firewall Deployment Australia MB Service and Support Australia MB Overview of IT Services Spending Australia MB Overview of IT-Related Services Spending Australia MB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Australia MB Outsourced Business Services Australia MB Outsourcing of Business Process Services to Offshore Companies Australia MB Types of Business Process Services Outsourced Offshore and Average Annual Spending Australia MB Select IT-Related Services Usage and Spending Australia MB Technology Management Across Locations Australia MB Number of Full-Time IT Service and Support Employees Australia MB PC Service and Support Providers Australia MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Australia MB Average Annual Networking Service and Support Spending by Employee Size Australia MB Channels Australia MB Channel Summary Australia MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Australia MB Channel Breakout for Recent Computer Purchases by Employee Size Australia MB Channel Breakout for Recent Computer Purchases by Industry Australia MB Current Channel Market Usage for Printer Purchases Australia MB Channel Breakout for Printer Purchases by Employee Size Australia MB Channel Breakout for Printer Purchases by Industry Australia MB Current Channel Market Usage for Software Purchases by Type of Software Australia MB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Australia MB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Australia MB Channel Breakout for Software Purchases by Employee Size: Infrastructure Software Australia MB Channels for Networking Products Purchased in the Last 12 Months Australia MB Channel Breakout for Networking Products by Employee Size Australia MB Channel Breakout for Networking Products by Employee Size Australia MB Channel Breakout for Direct from Manufacturer by Employee Size Australia MB Internet Australia MB Overview of Internet-Related Spending Australia MB Overview of Total Internet-Related Spending Australia MB Breakout Total Internet-Related Spending and Average Spending Per MB Australia MB Internet Technology Adoption Trends Australia MB Total Internet-Related Technology Penetration Australia MB Internet - Internet Access Australia MB Internet Snapshot by Employee Size Australia MB Internet Snapshot by Industry Australia MB Leading Internet Service Providers Australia MB Current Adoption of High-Speed Access Lines Australia MB Data Communications Lines Used for Internet Access Australia MB Current and Planned Applications and Business Processes Used Via the Internet Australia MB Internet - Web Sites Australia MB Web Site Penetration by Employee Size and Industry Australia MB Average Annual and Total Market Spending on Web Sites by Employee Size Australia MB Average Annual and Total Market Spending on Web Sites by Industry Australia MB Penetration of e-Commerce Sites by Employee Size and Industry Australia MB Use of e-Commerce Functions, Transactions and Revenues Australia MB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Australia MB Intranet Penetration by Employee Size Australia MB Intranet Penetration by Industry Australia MB Telecommunications Australia MB Overview of Telecommunications Spending Australia MB Telecommunications Equipment Spending Breakout Australia MB Telecommunications Services Spending Breakout Australia MB Telecommunications-Related Technologies/Services Penetration Australia MB Average Monthly Telecom Spending per PC MB Australia MB Number of Current and Planned Telephone Lines by Employee Size Australia MB Telecom Service Provider Overview and Bundling Preferences Australia MB Penetration of Telecommunications Products Australia MB Telephone Systems Snapshot by Employee Size Australia MB Telephony Equipment and Services Spending Australia MB Wide Area Networking (WAN) Deployment Overview Australia MB Data communications Lines Used for Branch Office/Remote Site Connectivity and Voice Calls Australia MB Average Annual Spending on Data communications Lines Australia MB Appendix Australia MB- Channel Partners Definitions Australia MB- Acronyms Australia MB- Glossary |
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