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2004-2005 Brazil Small Business Computing Hardware, Software and ServicesProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: February 2005 Product Code: R149-438 Description The following report is based on the findings of AMI-Partners' 2004-05 Brazil, Small Business Market Opportunity Assessment and provides results across all key areas of AMI's IT field research. AMI-Partners defines small businesses (SBs) as companies that have 1 to 99 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered include established and emerging hardware, software, applications and business process solutions. Based on AMI's annual survey across Brazil, the study tracks a broad spectrum of issues pertaining to budgets, behaviors, decision influencers, channel preferences, outsourcing, service and support. Also covered are detailed firmographics and critically important technology attitudes and strategic planning priorities. This study is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Brazil SB IntroductionBrazil SB - Definitions by Type of Business Brazil SB Management Summary Brazil SB Computing-Related Spending Overview Brazil SB Computing (Clients) Overview - Spending Brazil SB Computing (Clients) Overview - Computing Hardware Brazil SB Computing (Clients) Overview - Other Aspects Brazil SB Computing (Clients) Overview - Brands Brazil SB Computing (Clients) Overview - Printing, Imaging & Peripherals Brazil SB Computing (Clients) Overview - Servers Brazil SB Software Overview - Spending Brazil SB Software Overview - Applications Brazil SB Software Overview - Accounting & Networking Software Brazil SB Software Overview - Hosted Applications Brazil SB Software Overview - Enterprise Software Brazil SB Security Overview Brazil SB Outsourcing Brazil SB Service and Support Brazil SB Channels Overview Brazil SB Spending, Penetration and Budgets Brazil SB Key Technology Penetration Brazil SB Market Overview: Expanded Technology Penetration Brazil SB IT/Telecom Spending Brazil SB IT/Telecom Spending Areas Brazil SB Average Annual IT Budget (Self-Reported) vs. Actual IT Spending Per PC SB Brazil SB Methodologies Brazil SB Survey Process Brazil SB SMBs Defined Brazil SB Margin of Error Brazil SB Sampling Pool by Type of Business Brazil SB Weighting Factors by Employee Size Brazil SB Demographics Brazil SB Total Share of Enterprises by Employee Size and Industry Brazil SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry Brazil SB: Demographics - Comparison Across Employee Size Brazil SB: Revenues - Comparison Across Employee Size and Industries Brazil SB Attitudes and Decision Making Brazil SB Attitudes: Importance of Software Applications and Services Brazil SB Attitudes: Importance of Services, Training and Outsourcing Brazil SB Attitudes: Purchase Preferences Brazil SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Brazil SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services Brazil SB Computing Brazil SB Overview of Computing Spending Brazil SB Total Spending on Computing: Computing Hardware (Clients), Imaging and Printing, Peripherals and Servers Brazil SB Computing Components Spending - Average and Total Market Breakout Brazil SB Computing - Computing Hardware (Clients) Brazil SB Overall PC Penetration by Employee Size and Industry Brazil SB Computer Ownership and Installed Base Brazil SB Computer Ownership Overview by Employee Size Brazil SB Computer Ownership Overview by Industry Brazil SB Average Computers Purchased and Total Shipments Brazil SB Computer Shipments (Purchased Last 12 Months) - Year to Year Comparison Brazil SB Total Market and Average PC Hardware Spending per SB by Employee Size and Industry Brazil SB Trends in Ownership of Desktop PC Brands Brazil SB Trends in Ownership of Portable PC Brands Brazil SB Comparison of Owners: Most Recently Purchase Brands Brazil SB Planned Computer Purchases - Next 12 Months Brazil SB Comparison of Owners: Top Five Computer Brands Planned Brazil SB Computing - Imaging and Printing Brazil SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Brazil SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Brazil SB Printer Ownership and Installed Base Brazil SB Current and Planned Printer Overview Brazil SB Trends in Printer Brands Brazil SB Peripherals Ownership Among SBs Brazil SB Software Brazil SB Overview of Software Spending on Select Categories Brazil SB Overview of Software Spending on Select Categories Brazil SB Trends in Use of PC Operating Systems Brazil SB PC Application Current Usage: Recent and Planned Upgrades - Productivity/Business Administration/Utilities Brazil SB PC Application Current Usage: Recent and Planned Upgrades - Finance and Accounting Brazil SB PC Application Current Usage: Recent and Planned Upgrades - Specialized Software Brazil SB Current vs. Planned Software Applications Usage by Employee Size - Productivity/Business Admin/Utilities and Finance/Accounting Brazil SB Current vs. Planned Software Applications Usage by Employee Size - Specialized Applications Brazil SB Current vs. Planned Software Applications Usage by Industry - Productivity/Business Admin/Utilities and Finance/Accounting Brazil SB Current vs. Planned Software Applications Usage by Industry - Specialized Software Brazil SB Planned PC Application Usage: New Users Brazil SB Software (Productivity, OS, Databases, Utilities) Spending Overview Brazil SB Primary Accounting Method by Employee Size Brazil SB Payroll Processing Brazil SB Outsourced Payroll Services Spending Per Employee Brazil SB Accounting Software Snapshot by Employee Size Brazil SB Hosted Applications On-Demand Snapshot by Employee Size Brazil SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Brazil SB Current and Planned Hosted/On-Demand Applications Brazil SB Enterprise Software: CRM Snapshot by Employee Size Brazil SB Enterprise Software: ERP/SCM Snapshot by Employee Size Brazil SB Trends in Use of Network Operating Systems Brazil SB Average Annual Networking Software Spending by Employee Size Brazil SB Frequency and Methods of Software Acquisitions Brazil SB Factors Impacting Purchase/Upgrading Software Brazil SB Attitudes Comparison: Importance of Software/Business Process Applications Cross-Examined by Penetration/Usage of Various Software Products and Services Brazil SB Servers Brazil SB LAN Penetration by Employee Size and Industry Brazil SB Server-Based Vs. Peer-to-Peer LANs Brazil SB Server Installed Base Brazil SB Total Annual LAN Server Spending by Employee Size and Industry Brazil SB Server Brands Overview Brazil SB PC-Based Anti-Virus Penetration Brazil SB PC-Based Anti-Spam Penetration Brazil SB PC-Based Firewalls Brazil SB Service and Support Brazil SB Overview of Service and Support Spending Brazil SB Overview of IT-Related Services Spending Brazil SB Total Share of Enterprises vs. Total Spending on Outsourced Business Services Brazil SB Outsourcing of Business Services to Offshore Companies Brazil SB Average Annual IT Budget Brazil SB IT-Related Services Usage Brazil SB Technology Management Across Locations Brazil SB Number of Full-Time IT Service and Support Employees Brazil SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Brazil SB Annual Custom Software Spending Overview Brazil SB Average Annual Networking Service and Support Spending by Employee Size Brazil SB Channels Brazil SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Brazil SB Channel Breakout for Recent Computer Purchases by Employee Size Brazil SB Current Channel Market Usage for Printer Purchases Brazil SB Channel Breakout for Printer Purchases by Employee Size Brazil SB Current Channel Market Usage for Software Purchases by Type of Software Brazil SB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting Brazil SB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications Brazil SB Appendix Brazil SB - Channel Partners Definitions Brazil SB - Acronyms Brazil SB - Glossary |
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