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2005-2006 Indonesia Medium Business Overview and Comprehensive Market Opportunity AssessmentProduct Type: Market Research ReportPublished by: AMI-Partners, Inc. Published: July 2005 Product Code: R149-439 Description Based on AMI's annual survey of medium businesses across Indonesia, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities. This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis. Table of Contents Indonesia MB IntroductionIndonesia MB - Definitions by Type of Business Indonesia MB Management Summary Indonesia Market Overview & IT Initiatives Indonesia MBs IT/Telecom Spending Overview Indonesia MBs Firmographics Overview Indonesia MBs Strategic Directions Overview Indonesia MBs Computing (Clients) Overview - Computing Hardware Indonesia MBs Computing (Clients) Overview - Printing & Printing Supplies Indonesia MBs Computing (Clients) Overview - Printing & Printing Supplies Indonesia MBs Computing (Clients) Overview - Servers Indonesia MBs Software Overview Indonesia MBs Software Overview Indonesia PC MBs Networking Overview Indonesia PC MBs Storage Overview Indonesia PC MBs Security Overview Indonesia PC MBs Service and Support Indonesia PC MBs Internet Overview Indonesia PC MBs Internet Overview Indonesia PC MBs Telecommunications Overview Indonesia PC MBs Buying Behaviour Overview Indonesia MB Spending and Penetration Indonesia MB Key Technology Penetration Indonesia MB Market Overview: Expanded Technology Penetration Indonesia MB IT/Telecom Spending Comparisons Indonesia MB IT/Telecom Spending Areas Indonesia MB Methodologies Indonesia MB Survey Process Indonesia MB SMBs Defined Indonesia MB Margin of Error Indonesia MB Sampling Pool by Type of Business Indonesia MB Weighting Factors by Employee Size Indonesia MB Sampling Pool by Geography - 10 Indonesia cities Indonesia MB Demographics Indonesia MB Total Share of Enterprises by Employee Size and Industry Indonesia MB: Demographics - Comparison Across Employee Size Indonesia MB: Revenues - Comparison Across Employee Size and Industries Indonesia MB Typical Distribution of Suppliers and Vendors Indonesia MB Attitudes and Decision Making Indonesia MB Attitudes: Importance of Hardware and Software Applications Indonesia MB Attitudes: Importance of Connectivity Indonesia MB Attitudes: Importance of Services, Training and Outsourcing Indonesia MB Attitudes: Purchase Preferences Indonesia MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases Indonesia MB Impact of Various Information Sources Used for Awareness and Most Trusted Source for IT-Related Products & Services Indonesia MB IT Products/ Services Brand Awareness Level Indonesia MB Computing Indonesia MB Overview of Computing Spending Indonesia MB Total and Average Spending on Computing: Computing Hardware, Imaging and Printing, Peripherals and Servers Indonesia MB Computing - Hardware Indonesia MB Computer Ownership and Installed Base Indonesia MB Computer Ownership Overview by Employee Size Indonesia MB Computer Ownership Overview by Industry Indonesia MB PC Usage Sharing & Primary Reason Indonesia MB Average Computers Purchased and Total Shipments Indonesia MB Average Desktop Spend and Average Unit Price by Employee Size and Vertical Industry Indonesia MB Average Notebook Hardware Spend and Average Unit Price by Employee Size and Vertical Industry Indonesia MB Average Handheld Spend and Average Unit Price by Employee Size and Vertical Industry Indonesia MB Planned Computer Purchases - Next 12 Months - by Employee Size Indonesia MB Trends in Ownership and Preferences of PC Brands Indonesia MB Computing - Imaging and Printing Indonesia MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size Indonesia MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry Indonesia MB Printer Ownership and Installed Base Indonesia MB Printer Current Usage, Purchased in Last 12 Months and Purchase Intentions Printer Overview Indonesia MB Trends in Printer Brands Indonesia MB Software Indonesia MB Overview of Software Spending on Select Categories Indonesia MB Overview of Software Spending on Select Categories Indonesia MB Use of Operating Systems Indonesia MB PC Application Current & Planned Usage Indonesia MB Current vs. Planned Software Applications Usage by Employee Size Indonesia MB Current vs. Planned Software Applications Usage by Vertical Industry Indonesia MB Software (Productivity, OS, Databases, Utilities) Spending Overview Indonesia MB Primary Accounting Method by Employee Size and Vertical Industry Indonesia MB Enterprise Software Deployment by Employee Size Indonesia MB Enterprise Software Deployment by Vertical Industry Indonesia MB ERP/SCM Software Spending Overview Indonesia MB CRM Software Spending Overview Indonesia MB Hosted Applications On-Demand Snapshot by Employee Size and Vertical Industry Indonesia MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size Indonesia MB Use of Network Operating Systems Indonesia MB Average Annual Networking Infrastructure Software Spending Indonesia MB Frequency and Methods of Software Acquisitions Indonesia MB Internet Indonesia MB Overview of Internet-Related Spending Indonesia MB Overview of Total Internet-Related Spending Indonesia MB Internet-Related Technologies/Services Penetration Indonesia MB Breakout Total Internet-Related Spending and Average Spending Per MB Indonesia MB Total Internet-Related Technology Penetration Indonesia MB Internet - Internet Access Indonesia MB Internet Snapshot by Employee Size Indonesia MB Internet Snapshot by Industry Indonesia MB Leading Internet Service Providers Indonesia MB Current Adoption of High-Speed Access Lines Indonesia MB Internet - Web Sites Indonesia MB Web Site Penetration by Employee Size and Industry Indonesia MB Average Annual and Total Market Spending on Web Sites by Employee Size Indonesia MB Average Annual and Total Market Spending on Web Sites by Industry Indonesia MB e-Commerce Participation Indonesia MB e-Commerce Participation by Employee Size and Industry Indonesia MB Average Annual and Total Market Spending on Intranets by Employee Size and Industry Indonesia MB Intranet Penetration by Employee Size Indonesia MB Intranet Penetration by Industry Indonesia MB Servers and Networking Hardware Indonesia MB Servers Indonesia MB LAN Penetration by Employee Size and Industry Indonesia MB Server Installed Base Indonesia MB Total Annual LAN Server Spending by Employee Size and Industry Indonesia MB Trends in Server Brands Indonesia MB Networking Hardware Indonesia MB Total Annual Networking Spending Indonesia MB Average Networking-Related Spending per MB by Employee Size and Industry Indonesia MB Wireless LAN Penetration by Employee Size and Industry Indonesia MB Networking Products/Brands Currently Used Indonesia MB Storage Indonesia MB Overview of Storage Spending Indonesia MB Overview of Storage Spending Indonesia MB Storage Technologies Indonesia MB Storage Spending by Technology Indonesia MB Security Indonesia MB Total Annual Security Spending Indonesia MB Average Annual Spending On Security-Related Technology by Employee Size and Industry Indonesia MB Security Technologies/Services Penetration Indonesia MB PC-Based Anti-Virus Penetration by Employee Size and Industry Indonesia MB PC-Based Anti-Spam Penetration by Employee Size and Industry Indonesia MB PC-Based Anti-Spyware Penetration by Employee Size and Industry Indonesia MB PC-Based Patch Management Deployment by Employee Size and Industry Indonesia MB PC-Based Security Management Deployment by Employee Size and Industry Indonesia MB Network-Based Firewall Deployment by Employee Size and Industry Indonesia MB VPN Adoption by Employee Size and Industry Indonesia MB Service and Support Indonesia MB Overview of IT Services Spending Indonesia MB Overview of IT-Related Services Spending Indonesia MB Total Share of Enterprises vs. Total Spending on Business Process Outsourcing Indonesia MB Spending for Outsourcing of Business Functions by Employee Size Indonesia MB Technology Management Across Locations Indonesia MB Number of Full-Time IT Service and Support Employees Indonesia MB IT Outsourcing Usage and Providers Indonesia MB Frequency of Purchasing Service & Support Add-On at the Time of Hardware/ Software Purchase Indonesia MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview Indonesia MB Annual Software Support Spending Overview Indonesia MB Average Annual Networking Service and Support Spending by Employee Size Indonesia MB Average Annual Other IT Services Spending per MB by Employee Size and Industry Indonesia PC-Owning MB Channels Indonesia MB Hardware Channel Summary Indonesia MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases Indonesia MB Overall Market Share and Breakdown by Channels Preferred for Future Computer Purchases Indonesia MB Comparison Channels Preferred by Top Preferred PC Brands Indonesia MB Current Channel Market Usage for Printer Purchases Indonesia MB Channel Preferences for Future Printer Purchases Indonesia MB Comparison of Channels Preferred for Top Preferred Printer Brands Indonesia MB Current Channel Market Usage for Server Purchases Indonesia MB Channel Preferences for Future Server Purchases Indonesia MB Comparison of Channels Preferred for Top Preferred Server Brands Indonesia MB Normalized Channel Market Share for Networking Products Purchased in Last 12 Months and Future Preferences Indonesia MB Channel Breakout for Networking Products Purchased in Last 12 Months by Employee Size and Industry Indonesia MB Current Channel Market Usage for Software Purchases Indonesia MB Current Channel Market Usage for Future Software Purchases Indonesia MB Telecommunications Indonesia MB Overview of Telecommunications Spending Indonesia MB Telecommunications Equipment Spending Breakout Indonesia MB Telecommunications Services Spending Breakout Indonesia MB Average Annual Telecom Spending per MB Indonesia MB Primary Methods of Communication with Suppliers and Customers Indonesia MB Number of Current and Planned Telephone Lines by Employee Size Indonesia MB Local, Long Distance and Wireless Telecom Service Provider Overview Indonesia MB Number of Current and Planned Telephone Equipment by Employee Size Indonesia MB Penetration of Telecommunications Products Indonesia MB Wide Area Networking (WAN) Deployment Overview Indonesia MB Appendix Indonesia MB - Channel Partners Definitions Indonesia MB - Acronyms Indonesia MB - Glossary |
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