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2004-2005 Taiwan Small Business IT Adoption Based Segmentation Strategic Overview and Topline Assessment

Product Type: Market Research Report
Published by: Access Markets International Partners
Published: February 2006
Product Code: R149-443
Description
This report provides a management summary of AMI's 2004-2005 Taiwan small business IT adoption-based segmentation.

AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-governmental organizations, and are not a franchise of a larger corporation. Small businesses span the demographic horizon, with a high degree of variability in terms of employee size, vertical market affiliation, geographic location, and business processes. In order to fully understand this complex yet rewarding market, a segment-based approach is required - one that facilitates the targeting of specific segments by focusing on their IT-adoption-based characteristics.

AMI-Partners' long-term experience in analyzing small business market behavior has proven that the most actionable and distinguishable method of segmenting the SB market is by IT adoption. This is defined as a business's propensity to adopt, or absorb, IT solutions as a means to grow and manage the enterprise. High adopters of IT are those who embrace more advanced solutions (LAN, e-commerce, mobile PCs, servers, etc.), while low adopters are those who resist, or do not express a need (whether real or perceived) for more sophisticated IT products and services. By segmenting the SB market using an IT-adoption algorithm, AMI-Partners is able to accurately profile businesses across a spectrum of attributes, including business characteristics, decision making, attitudes, business processes, and IT usage - leading to actionable go-to-market strategy development. This report includes a comprehensive section on methodology that provides additional details regarding AMI's data collection and segmentation practices.

Reference is made in the report to four discrete groups within the segmentation, called tiers, ranging from the highest IT adopters (tier 1), to the lowest adopters (tier 4). These four distinct segments are designated AMI Tier 1 SBs (Enterprise Adopters), AMI Tier 2 SBs (Early Adopters), AMI Tier 3 SBs (Value Adopters), and AMI Tier 4 SBs (Need-Help Adopters).

Based on proprietary surveys of small businesses in the United States, Europe, Asia-Pacific and Latin America, AMI-Partners' segmentation reports are presented in a highly actionable, graphical format with go-to-market insights and analysis

Table of Contents

Taiwan SB Introduction




Taiwan SB - Definitions by Type of Business

Taiwan SB Segmentation Introduction

AMI-Partners’ Market Segmentation Theory

Actionable AMI Segmentation

AMI-Partners Small Business Segmentation Methodology

AMI Segmentation Identifies Four Distinct SMB Tiers

Taiwan SB Segmentation High-Level Segmentation Profiles




Taiwan SB Segmentation Overview Report Individual Segment Summary Breakouts




Tier 1 - Taiwan SB IT/Telecom Spending Overview

Tier 1 - Taiwan SB Firmographics Overview

Tier 1 - Taiwan SB Computing (Clients) Overview - Computing Hardware

Tier 1 - Taiwan SB Networking Overview

Tier 1 - Taiwan SB Internet Overview

Tier 2 - Taiwan SB IT/Telecom Spending Overview

Tier 2 - Taiwan SB Firmographics Overview

Tier 2 - Taiwan SB Computing (Clients) Overview - Computing Hardware

Tier 2 - Taiwan SB Networking Overview

Tier 2 - Taiwan SB Internet Overview

Tier 3 - Taiwan SB IT/Telecom Spending Overview

Tier 3 - Taiwan SB Firmographics Overview

Tier 3 - Taiwan SB Computing (Clients) Overview - Computing Hardware

Tier 3 - Taiwan SB Networking Overview

Tier 3 - Taiwan SB Internet Overview

Tier 4 - Taiwan SB IT/Telecom Spending Overview

Tier 4 - Taiwan SB Firmographics Overview

Tier 4 - Taiwan SB Computing (Clients) Overview - Computing Hardware

Tier 4 - Taiwan SB Networking Overview

Tier 4 - Taiwan SB Internet Overview




Taiwan SB Spending, Penetration and Budgets




Taiwan SB Distribution of SBs by Segment

Taiwan SB Vertical Industry Breakout by Segment

Taiwan SB IT Spending Ratio

Taiwan SB Key Technology Penetration

Taiwan SB Average Annual Spending Per Business by Segment

Taiwan SB IT/Telecom Spending Comparisons

Taiwan SB Segment Profile - Tier 1

Taiwan SB Segment Profile - Tier 2

Taiwan SB Segment Profile - Tier 3

Taiwan SB Segment Profile - Tier 4




Taiwan SB Methodologies




Taiwan SB Survey Process

Taiwan SB SMBs Defined

Taiwan SB Margin of Error

Taiwan SB Sampling Pool by Type of Business

Taiwan SB Weighting Factors by Employee Size

Taiwan SB Sampling Pool Distribution By Geography




Taiwan SB Demographics




Taiwan SB Total Share of PC Enterprises by Segment

Taiwan SB Demographics - Comparison Across Segments

Taiwan SB Revenues - Comparison Across Segments

Taiwan SB Typical Distribution of Suppliers and Vendors

Taiwan SB Business Processes - Accounting/Payroll Overview




Taiwan SB Attitudes and Decision Making




Taiwan SB Attitudes: Importance of Internet for Various Business Functions

Taiwan SB Attitudes: Importance of Software Applications and Services

Taiwan SB Attitudes: Importance of Connectivity, Storage and Security Products and Services

Taiwan SB Attitudes: Importance of Services, Training and Outsourcing

Taiwan SB Attitudes: Purchase Preferences

Taiwan SB Purchase Decision Making

Taiwan SB Impact of Various Information Sources




Taiwan SB Computing




Taiwan SB Overview of Computing-Related Spending

Taiwan SB Computing-Related Penetration

Taiwan SB Average Annual Computing Components Spending




Taiwan SB Computing - Computing Hardware (Clients)




Taiwan SB Computer Ownership and Installed Base

Taiwan SB Average Computers Purchased and Total Shipments

Taiwan SB Computer Shipments (Purchased LTM) - Year to Year Comparison

Taiwan SB Trends in Ownership of Desktop PC Brands

Taiwan SB Trends in Ownership of Portable PC Brands

Taiwan SB Planned Computer Purchases - Next 12 Months




Taiwan SB Computing - Imaging and Printing




Taiwan SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals

Taiwan SB Printer Ownership and Installed Base

Taiwan SB Current and Planned Printer Overview

Taiwan SB Trends in Printer Brands - Currently Used

Taiwan SB Trends in Printer Brands - Purchased in LTM

Taiwan SB Trends in Printer Brands - Plan to Purchase in NTM

Taiwan SB Peripherals Ownership Among SBs




Taiwan SB Software




Taiwan SB Overview of Software Spending

Taiwan SB Trends in Use of PC Operating Systems

Taiwan SB Current vs. Planned Software Applications Usage - Productivity/Business Admin/Utilities and Finance/Accounting

Taiwan SB Current vs. Planned Software Applications Usage - Specialized Applications

Taiwan SB Planned PC Application Usage: New Users

Taiwan SB Software (Productivity, OS, Databases, Utilities) Spending Overview

Taiwan SB Primary Accounting Method

Taiwan SB Accounting Software Snapshot

Taiwan SB Hosted Applications On-Demand Snapshot

Taiwan SB Current and Planned Hosted/On-Demand Applications

Taiwan SB Enterprise Software: CRM Snapshot

Taiwan SB Enterprise Software: ERP/SCM Snapshot

Taiwan SB Trends in Use of Network Operating Systems

Taiwan SB Average Annual Networking Software Spending

Taiwan SB Frequency of Purchasing Non-Bundled Software

Taiwan SB Frequency and Methods of Software Acquisitions




Taiwan SB Servers and Networking Hardware




Taiwan SB Servers




Taiwan SB LAN and Server Penetration

Taiwan SB Server Installed Base

Taiwan SB Average Annual LAN Server Spending

Taiwan SB Server Brands Overview




Taiwan SB Networking Hardware




Taiwan SB Overview of Networking Hardware Spending

Taiwan SB Networking-Related Technologies/Services Penetration

Taiwan SB Average Annual Networking-Related Spending per SB

Taiwan SB Number of PCs Currently Connected and Plan to Connect to LANs

Taiwan SB Networking Technology Penetration

Taiwan SB Networking Products/Brands - SBs That Purchased Networking Products LTM

Taiwan SB Networking Products/Brands Purchased in the Last 12 Months




Taiwan SB Storage




Taiwan SB Overview of Storage Spending

Taiwan SB Storage Technologies: Data Storage and Back-up Solutions

Taiwan SB Storage Technologies: Network Storage Products/ Solutions

Taiwan SB Storage Spending by Technology

Taiwan SB Top Storage Brands

Taiwan SB Factors Impacting Data Storage Requirements & Capabilities




Taiwan SB Security




Taiwan SB Overview of Security Spending

Taiwan SB Security Technologies/Services Penetration

Taiwan SB PC-Based Security Software Penetration

Taiwan SB PC-Based Firewalls

Taiwan SB Current and Planned Use of VPNs

Taiwan SB Network-Based Firewall Deployment




Taiwan SB Service and Support




Taiwan SB Overview of Service and Support Spending

Taiwan SB Total Share of Enterprises vs. Total Spending on Outsourced Business Services

Taiwan SB Spending for Outsourcing of Business Functions

Taiwan SB Average Annual IT Budget

Taiwan SB Technology Management Across Locations

Taiwan SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview

Taiwan SB Average Annual Networking Service and Support Spending




Taiwan SB Channels




Taiwan SB Channel Share (Normalized) for Computer Purchases by Segment

Taiwan SB Channel Usage Breakout for Computer Purchases by Segment

Taiwan SB Channel Share (Normalized) for Printer Purchases by Segment

Taiwan SB Channel Usage Breakout for Printer Purchases by Segment

Taiwan SB Channel Usage Breakout for Software Purchases by Segment: Productivity/Utilities and Finance/Accounting

Taiwan SB Channel Usage Breakout for Software Purchases by Segment

Taiwan SB Channel Usage Breakout for Current Networking Products by Segment




Taiwan SB Internet




Taiwan SB Overview of Internet-Related Spending

Taiwan SB Internet-Related Technologies/Services Penetration




Taiwan SB Average Annual Internet-Related Spending Per SB




Taiwan SB Internet - Internet Access




Taiwan SB Internet Snapshot

Taiwan SB Leading Internet Service Providers

Taiwan SB Current Adoption of High-Speed Access Lines

Taiwan SB Current and Planned Applications and Business Processes Used Via the Internet 160-

Taiwan SB Online Purchasing Overview




Taiwan SB Internet - Web Sites




Taiwan SB Web Site Penetration

Taiwan SB Average Annual and Total Market Spending on Web Sites

Taiwan SB Web Site Hosting: Web Server Location

Taiwan SB Web Site Hosting Providers

Taiwan SB Penetration of e-Commerce Sites

Taiwan SB Use of e-Commerce Transactions

Taiwan SB Use of e-Commerce Functions and Revenues

Taiwan SB Average Annual Spending on Intranets

Taiwan SB Intranet Penetration




Taiwan SB Telecommunications




Taiwan SB Overview of Telecommunications Spending

Taiwan SB Telecommunications-Related Technologies/Services Penetration

Taiwan SB Average Monthly Telecom Spending per PC SB

Taiwan SB Number of Current and Planned Telephone Lines

Taiwan SB Likelihood of Switching to Single Telecom Provider

Taiwan SB Local and Long Distance Telecom Service Provider Overview

Taiwan SB Length of Time Using Current Phone System

Taiwan SB IP Phone Terminals Penetration

Taiwan SB Telephony Equipment and Services Spending

Taiwan SB Wide Area Networking (WAN) Deployment Overview




Taiwan SB Appendix




Taiwan SB - Glossary
Ordering and More Information
Price and Delivery Options



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