Product Type: Market Research Report
Published by: Access Markets International Partners
Published: February 2006
Product Code: R149-448Description Based on AMI's annual survey of small businesses across Vietnam, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities.
This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents - Vietnam SB Introduction
- Vietnam SB - Definitions by Type of Business
- Vietnam SB Management Summary
- Vietnam SB: Economic Indicators
- Vietnam SB Country Background (Economy & Government)
- Vietnam SB Introduction to country-specific IT Market
- Vietnam SB IT/Telecom Spending Overview
- Vietnam SB Firmographics Overview
- Vietnam SB Attitudes, Strategic Directions & Purchase Preferences Overview
- Vietnam SB Computing (Clients) Overview - Computing Hardware
- Vietnam SB Computing (Clients) Overview - Printing, Imaging & Peripherals
- Vietnam SB Computing (Clients) Overview - Servers
- Vietnam SB Computing (Clients) Overview (Cont’d.)
- Vietnam SB Software Overview
- Vietnam SB Software Overview (Cont’d. - 1)
- Vietnam SB Networking Overview
- Vietnam SB Storage Overview
- Vietnam SB Security Overview
- Vietnam SB Service and Support
- Vietnam SB Service and Support (Cont’d. - 1)
- Vietnam SB Channels Overview
- Vietnam SB Internet Overview
- Vietnam SB Internet Overview (Cont’d.)
- Vietnam SB Telecommunications Overview
- Vietnam SB Spending and Penetration
- Vietnam SB Key Technology Penetration
- Vietnam SB Market Overview: Expanded Technology Penetration
- Vietnam SB IT/Telecom Spending Comparisons
- Vietnam SB IT/Telecom Spending Areas
- Vietnam SB Methodologies
- Vietnam SB Survey Process
- Vietnam SB SMBs Defined
- Vietnam SB Margin of Error
- Vietnam SB Sampling Pool by Type of Business
- Vietnam SB Sampling Pool by Employee Size
- Vietnam SB Demographics
- Vietnam SB Total Share of Enterprises by Employee Size and Industry
- Vietnam SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry
- Vietnam SB PC-Owning SB Demographics
- Vietnam SB: Demographics - Comparison Across Employee Size
- Vietnam SB: Demographics - Comparison Across Employee Size (Cont’d.)
- Vietnam SB: Revenues - Comparison Across Employee Size and Industries
- Vietnam SB Typical Distribution of Suppliers and Vendors
- Vietnam PC-Owning SB Attitudes and Decision Making
- Vietnam SB Attitudes: Importance of Hardware and Software Applications
- Vietnam SB Attitudes: Importance of Connectivity
- Vietnam SB Attitudes: Importance of Services, Training and Outsourcing
- Vietnam SB Attitudes: Purchase Preferences
- Vietnam SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases
- Vietnam SB Impact of Various Information Sources Used for Awareness and Most Trusted Source for IT-Related Products & Services
- Vietnam SB IT Products/ Services Brand Awareness Level
- Vietnam PC-Owning SB Computing
- Vietnam SB Overview of Computing Spending
- Vietnam SB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers
- Vietnam PC-Owning SB Computing - Computing Hardware
- Vietnam SB Year of Initial PC Adoption by Employee Size and Vertical Industry
- Vietnam SB Primary Reason for Initial PC Purchase
- Vietnam SB Computer Ownership and Installed Base
- Vietnam SB Computer Ownership Overview by Employee Size
- Vietnam SB Computer Ownership Overview by Industry
- Vietnam SB PC Usage Sharing & Primary Reason
- Vietnam SB Average Computers Purchased and Total Shipments
- Vietnam SB Average Desktop Computer Hardware Spend and Average Unit Price by Employee Size and Vertical Industry
- Vietnam SB Average Notebook Computer Hardware Spend and Average Unit Price by Employee Size and Vertical Industry
- Vietnam SB Planned Computer Purchases - Next 12 Months - by Employee Size
- Vietnam SB Trends in Ownership and Preferences of PC Brands
- Vietnam PC-Owning SB Computing - Imaging and Printing
- Vietnam SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size
- Vietnam SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry
- Vietnam SB Printer Ownership and Installed Base
- Vietnam SB Current and Planned Printer Overview
- Vietnam SB Trends in Printer Brands
- Vietnam SB Software
- Vietnam SB Overview of Software Spending on Select Categories
- Vietnam SB Overview of Software Spending on Select Categories
- Vietnam SB Use of Operating Systems
- Vietnam SB PC Application Current & Planned Usage
- Vietnam SB Current vs. Planned Software Applications Usage by Employee Size
- Vietnam SB Current vs. Planned Software Applications Usage by Vertical Industry
- Vietnam SB Software (Productivity, OS, Databases, Utilities) Spending Overview
- Vietnam SB Primary Accounting Method by Employee Size and Vertical Industry
- Vietnam SB Enterprise Software: ERP/SCM Snapshot by Employee Size
- Vietnam SB Enterprise Software: ERP/SCM Snapshot by Vertical Industry
- Vietnam SB Enterprise Software: CRM Snapshot by Employee Size
- Vietnam SB Enterprise Software: CRM Snapshot by Vertical Industry
- Vietnam SB ERP/SCM Software Spending Overview
- Vietnam SB CRM Software Spending Overview
- Vietnam SB Hosted Applications On-Demand Snapshot by Employee Size and Vertical Industry
- Vietnam SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size
- Vietnam SB Use of Network Operating Systems
- Vietnam SB Average Annual Networking Infrastructure Software Spending
- Vietnam SB Frequency and Methods of Software Acquisitions
- Vietnam SB Internet
- Vietnam SB Overview of Internet-Related Spending
- Vietnam SB Overview of Total Internet-Related Spending
- Vietnam SB Internet-Related Technologies/Services Penetration
- Vietnam SB Breakout Total Internet-Related Spending and Average Spending Per SB
- Vietnam SB Total Internet-Related Technology Penetration
- Vietnam SB Internet - Internet Access
- Vietnam SB Internet Snapshot by Employee Size
- Vietnam SB Internet Snapshot by Industry
- Vietnam SB Leading Internet Service Providers
- Vietnam SB Current Adoption of High-Speed Access Lines
- Vietnam SB Internet - Web Sites
- Vietnam SB Web Site Penetration by Employee Size and Industry
- Vietnam SB Average Annual and Total Market Spending on Web Sites by Employee Size
- Vietnam SB Average Annual and Total Market Spending on Web Sites by Industry
- Vietnam SB e-Commerce Participation
- Vietnam SB e-Commerce Participation by Employee Size and Industry
- Vietnam SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry
- Vietnam SB Intranet Penetration by Employee Size
- Vietnam SB Intranet Penetration by Industry
- Vietnam SB Servers and Networking Hardware
- Vietnam SB Servers
- Vietnam SB LAN Penetration by Employee Size and Industry
- Vietnam SB Server-Based Vs. Peer-to-Peer LANs
- Vietnam SB Server Installed Base
- Vietnam SB Total Annual LAN Server Spending by Employee Size and Industry
- Vietnam SB Trends in Server Brands
- Vietnam SB Networking Hardware
- Vietnam SB Total Annual Networking Spending
- Vietnam SB Average Networking-Related Spending per SB by Employee Size and Industry
- Vietnam SB Number of PCs and Printers Connected to LANs
- Vietnam SB Wireless LAN Penetration by Employee Size and Industry
- Vietnam SB Networking Products/Brands Currently Used
- Vietnam SB Storage
- Vietnam SB Overview of Storage Spending
- Vietnam SB Overview of Storage Spending
- Vietnam SB Storage Technologies
- Vietnam SB Storage Spending by Technology
- Vietnam SB Security
- Vietnam SB Total Annual Security Spending
- Vietnam SB Average Annual Spending On Security-Related Technology by Employee Size and Industry
- Vietnam SB Security Technologies/Services Penetration
- Vietnam SB PC-Based Anti-Virus Penetration by Employee Size and Industry
- Vietnam SB PC-Based Anti-Spam Penetration by Employee Size and Industry
- Vietnam SB PC-Based Anti-Spyware Penetration by Employee Size and Industry
- Vietnam SB PC-Based Patch Management Deployment by Employee Size and Industry
- Vietnam SB PC-Based Security Management Deployment by Employee Size and Industry
- Vietnam SB Network-Based Firewall Deployment by Employee Size and Industry
- Vietnam SB VPN Adoption by Employee Size and Industry
- Vietnam SB Service and Support
- Vietnam SB Overview of IT Services Spending
- Vietnam SB Overview of IT-Related Services Spending
- Vietnam SB Total Share of Enterprises vs. Total Spending on Business Process Outsourcing
- Vietnam SB Spending for Outsourcing of Business Functions by Employee Size
- Vietnam SB Technology Management Across Locations
- Vietnam SB Number of Full-Time IT Service and Support Employees
- Vietnam SB IT Outsourcing Usage and Providers
- Vietnam SB Frequency of Purchasing Service & Support Add-On at the Time of Hardware/ Software Purchase
- Vietnam SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview
- Vietnam SB Annual Software Support Spending Overview
- Vietnam SB Average Annual Networking Service and Support Spending by Employee Size
- Vietnam SB Average Annual Other IT Services Spending per SB by Employee Size and Industry
- Vietnam SB PC-Owning SB Channels
- Vietnam SB Hardware Channel Summary
- Vietnam SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases
- Vietnam SB Overall Market Share and Breakdown by Channels Preferred for Future Computer Purchases
- Vietnam SB Comparison Channels Preferred by Top Preferred PC Brands
- Vietnam SB Current Channel Market Usage for Printer Purchases
- Vietnam SB Channel Preferences for Future Printer Purchases
- Vietnam SB Comparison of Channels Preferred for Top Preferred Printer Brands
- Vietnam SB Current Channel Market Usage for Server Purchases
- Vietnam SB Channel Preferences for Future Server Purchases
- Vietnam SB Comparison of Channels Preferred for Top Preferred Server Brands
- Vietnam SB Normalized Channel Market Share for Networking Products Purchased in Last 12 Months and Future Preferences
- Vietnam SB Channel Breakout for Networking Products Purchased in Last 12 Months by Employee Size and Industry
- Vietnam SB Current Channel Market Usage for Software Purchases
- Vietnam SB Current Channel Market Usage for Future Software Purchases
- Vietnam SB Telecommunications
- Vietnam SB Overview of Telecommunications Spending
- Vietnam SB Telecommunications Equipment Spending Breakout
- Vietnam SB Telecommunications Services Spending Breakout
- Vietnam PC-Owning SB Telecommunications
- Vietnam SB Average Annual Telecom Spending per PC SB
- Vietnam SB Primary Methods of Communication with Suppliers and Customers
- Vietnam SB Number of Current and Planned Telephone Lines by Employee Size
- Vietnam SB Local, Long Distance and Wireless Telecom Service Provider Overview
- Vietnam SB Number of Current and Planned Telephone Equipment by Employee Size
- Vietnam SB Penetration of Telecommunications Products
- Vietnam SB Wide Area Networking (WAN) Deployment Overview
- Vietnam SB Appendix
- Vietnam SB - Channel Partners Definitions
- Vietnam SB - Acronyms
- Vietnam SB - Glossary
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