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2005 - 2006 Vietnam Medium Business Overview and Comprehensive Market Opportunity Assessment

Product Type: Market Research Report
Published by: Access Markets International Partners
Published: February 2006
Product Code: R149-449
Description
Based on AMI's annual survey of medium businesses across Vietnam, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.

Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities.

This is one of a continuing series of reports drawn from AMI's proprietary surveys of small and medium businesses in North America, Latin America, Europe and the Asia-Pacific region. AMI's comprehensive data on IT, Internet, e-business and communications investment and usage are presented in a highly actionable, graphical format with go-to-market insights and analysis.
Table of Contents
Vietnam MB Introduction




Vietnam MB - Definitions by Type of Business




Vietnam MB Management Summary




Vietnam Economic Indicators

Vietnam Economic Background

Vietnam MB Key Takeaways

Vietnam MB IT/Telecom Spending Overview

Vietnam MB Firmographics Overview

Vietnam MB Attitudes and Strategic Directions Overview

Vietnam MB Computing Overview - Computing Hardware

Vietnam MB Software Overview

Vietnam MB Networking Overview - Networking Hardware

Vietnam MB : Networking Overview - Storage & Security

Vietnam MB Service & Support

Vietnam MB Internet Overview

Vietnam MB Telecommunications Overview




Vietnam MB Spending and Penetration




Vietnam MB Key Technology Penetration

Vietnam MB Market Overview: Expanded Technology Penetration

Vietnam MB IT/Telecom Spending Comparisons

Vietnam MB IT/Telecom Spending Areas




Vietnam MB Methodologies




Vietnam MB Survey Process

Vietnam MB SMBs Defined

Vietnam MB Margin of Error

Vietnam MB Sampling Pool by Type of Business

Vietnam MB Weighting Factors by Employee Size




Vietnam MB Demographics




Vietnam MB Total Share of Enterprises by Employee Size and Industry

Vietnam MB: Demographics - Comparison Across Employee Size

Vietnam MB: Revenues - Comparison Across Employee Size and Industries

Vietnam MB Typical Distribution of Suppliers and Vendors




Vietnam MB Attitudes and Decision Making




Vietnam MB Attitudes: Importance of Hardware and Software Applications

Vietnam MB Attitudes: Importance of Connectivity

Vietnam MB Attitudes: Importance of Services, Training and Outsourcing

Vietnam MB Attitudes: Purchase Preferences

Vietnam MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases

Vietnam MB Impact of Various Information Sources Used for Awareness and Most Trusted Source for IT-Related Products & Services

Vietnam MB IT Products/ Services Brand Awareness Level




Vietnam MB Computing




Vietnam MB Overview of Computing Spending

Vietnam MB Total and Average Spending on Computing: Computing Hardware, Imaging and Printing, Peripherals and Servers




Vietnam MB Computing - Hardware




Vietnam MB Computer Ownership and Installed Base

Vietnam MB Computer Ownership Overview by Employee Size

Vietnam MB Computer Ownership Overview by Industry

Vietnam MB PC Usage Sharing & Primary Reason

Vietnam MB Average Computers Purchased and Total Shipments

Vietnam MB Average Desktop Spend and AUP by Emp Size and Vertical Industry

Vietnam MB Average Notebook Hardware Spend and Average Unit Price by Employee Size and Vertical Industry

Vietnam MB Average Handheld Spend and Average Unit Price by Employee Size and Vertical Industry

Vietnam MB Planned Computer Purchases - Next 12 Months - by Employee Size

Vietnam MB Trends in Ownership and Preferences of PC Brands




Vietnam MB Computing - Imaging and Printing




Vietnam MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size

Vietnam MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry

Vietnam MB Printer Ownership and Installed Base

Vietnam MB Printer Current Usage, Purchased in Last 12 Months and Purchase Intentions Printer Overview

Vietnam MB Trends in Printer Brands




Vietnam MB Software




Vietnam MB Overview of Software Spending on Select Categories

Vietnam MB Overview of Software Spending on Select Categories

Vietnam MB Use of Operating Systems

Vietnam MB PC Application Current & Planned Usage

Vietnam MB Current vs. Planned Software Applications Usage by Employee Size

Vietnam MB Current vs. Planned Software Applications Usage by Vertical Industry

Vietnam MB Software (Productivity, OS, Databases, Utilities) Spending Overview

Vietnam MB Primary Accounting Method by Employee Size and Vertical Industry

Vietnam MB Enterprise Software: ERP/SCM Snapshot by Employee Size

Vietnam MB Enterprise Software: ERP/SCM Snapshot by Vertical Industry

Vietnam MB Enterprise Software: CRM Snapshot by Employee Size

Vietnam MB Enterprise Software: CRM Snapshot by Vertical Industry

Vietnam MB ERP/SCM Software Spending Overview

Vietnam MB CRM Software Spending Overview

Vietnam MB Hosted Applications On-Demand Snapshot by Employee Size and Vertical Industry

Vietnam MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size

Vietnam MB Use of Network Operating Systems

Vietnam MB Average Annual Networking Infrastructure Software Spending

Vietnam MB Frequency and Methods of Software Acquisitions




Vietnam MB Internet




Vietnam MB Overview of Internet-Related Spending

Vietnam MB Overview of Total Internet-Related Spending

Vietnam MB Internet-Related Technologies/Services Penetration

Vietnam MB Breakout Total Internet-Related Spending and Average Spending Per MB

Vietnam MB Total Internet-Related Technology Penetration




Vietnam MB Internet - Internet Access




Vietnam MB Internet Snapshot by Employee Size

Vietnam MB Internet Snapshot by Industry

Vietnam MB Leading Internet Service Providers

Vietnam MB Current Adoption of High-Speed Access Lines




Vietnam MB Internet - Web Sites




Vietnam MB Web Site Penetration by Employee Size and Industry

Vietnam MB Average Annual and Total Market Spending on Web Sites by Employee Size

Vietnam MB Average Annual and Total Market Spending on Web Sites by Industry

Vietnam MB e-Commerce Participation

Vietnam MB e-Commerce Participation by Employee Size and Industry

Vietnam MB Average Annual and Total Market Spending on Intranets by Employee Size and Industry

Vietnam MB Intranet Penetration by Employee Size

Vietnam MB Intranet Penetration by Industry




Vietnam MB Servers and Networking Hardware




Vietnam MB Servers




Vietnam MB LAN Penetration by Employee Size and Industry

Vietnam MB Server Installed Base

Vietnam MB Total Annual LAN Server Spending by Employee Size and Industry

Vietnam MB Trends in Server Brands




Vietnam MB Networking Hardware




Vietnam MB Total Annual Networking Spending

Vietnam MB Average Networking-Related Spending per MB by Employee Size and Industry

Vietnam MB Wireless LAN Penetration by Employee Size and Industry

Vietnam MB Networking Products/Brands Currently Used




Vietnam MB Storage




Vietnam MB Overview of Storage Spending by Percentage

Vietnam MB Overview of Storage Spending

Vietnam MB Storage Technologies

Vietnam MB Storage Spending by Technology




Vietnam MB Security




Vietnam MB Total Annual Security Spending

Vietnam MB Average Annual Spending On Security-Related Technology by Employee Size and Industry

Vietnam MB Security Technologies/Services Penetration

Vietnam MB PC-Based Anti-Virus Penetration by Employee Size and Industry

Vietnam MB PC-Based Anti-Spam Penetration by Employee Size and Industry

Vietnam MB PC-Based Anti-Spyware Penetration by Employee Size and Industry

Vietnam MB PC-Based Patch Management Deployment by Employee Size and Industry

Vietnam MB PC-Based Security Management Deployment by Employee Size and Industry

Vietnam MB Network-Based Firewall Deployment by Employee Size and Industry

Vietnam MB VPN Adoption by Employee Size and Industry




Vietnam MB Service and Support




Vietnam MB Overview of IT Services Spending

Vietnam MB Overview of IT-Related Services Spending

Vietnam MB Total Share of Enterprises vs. Total Spending on Business Process Outsourcing

Vietnam MB Spending for Outsourcing of Business Functions by Employee Size

Vietnam MB Technology Management Across Locations

Vietnam MB Number of Full-Time IT Service and Support Employees

Vietnam MB IT Outsourcing Usage and Providers

Vietnam MB Frequency of Purchasing Service & Support Add-On at the Time of Hardware/ Software Purchase

Vietnam MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview

Vietnam MB Annual Software Support Spending Overview

Vietnam MB Average Annual Networking Service and Support Spending by Employee Size

Vietnam MB Average Annual Other IT Services Spending by Emp. Size and Industry




Vietnam PC-Owning MB Channels




Vietnam MB Hardware Channel Summary

Vietnam MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases

Vietnam MB Overall Market Share and Breakdown by Channels Preferred for Future Computer Purchases

Vietnam MB Comparison Channels Preferred by Top Preferred PC Brands

Vietnam MB Current Channel Market Usage for Printer Purchases

Vietnam MB Channel Preferences for Future Printer Purchases

Vietnam MB Comparison of Channels Preferred for Top Preferred Printer Brands

Vietnam MB Current Channel Market Usage for Server Purchases

Vietnam MB Channel Preferences for Future Server Purchases

Vietnam MB Comparison of Channels Preferred for Top Preferred Server Brands

Vietnam MB Normalized Channel Market Share for Networking Products Purchased in Last 12 Months and Future Preferences

Vietnam MB Channel Breakout for Networking Products Purchased in Last 12 Months by Employee Size and Industry

Vietnam MB Current Channel Market Usage for Software Purchases

Vietnam MB Current Channel Market Usage for Future Software Purchases




Vietnam MB Telecommunications




Vietnam MB Overview of Telecommunications Spending

Vietnam MB Telecommunications Equipment Spending Breakout

Vietnam MB Telecommunications Services Spending Breakout

Vietnam MB Average Annual Telecom Spending per MB

Vietnam MB Primary Methods of Communication with Suppliers and Customers

Vietnam MB Number of Current and Planned Telephone Lines by Employee Size

Vietnam MB Local, Long Distance and Wireless Telecom Service Provider Overview

Vietnam MB Number of Current and Planned Telephone Equipment by Employee Size

Vietnam MB Penetration of Telecommunications Products

Vietnam MB Wide Area Networking (WAN) Deployment Overview




Vietnam MB Appendix




Vietnam MB - Glossary

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