Product Type: Market Research Report
Published by: Access Markets International Partners
Published: June 2006
Product Code: R149-458Description Based on AMI's annual survey of small businesses across Canada, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines small businesses (SBs) as companies that have fewer than 100 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.
Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities.
Table of Contents
- Canada SB Introduction
- Canada SB - Definitions by Type of Business
- Canada SB Management Summary
- Key Statistics
- Overview of the Canadian Market
- Canada SB IT/Telecom Spending Overview
- Canada SB Firmographics Overview
- Canada SB Attitudes and Strategic Directions Overview
- Canada SB Computing Overview - Computer Hardware
- Canada SB Computing Overview - Computer Hardware
- Canada SB Computing Overview - Printing, Imaging & Peripherals
- Canada SB Computing Overview - Servers
- Canada SB Software Overview
- Canada SB Networking Overview
- Canada SB Storage Overview
- Canada SB Security Overview
- Canada SB Service and Support
- Canada SB Channels Overview
- Canada SB Internet Overview
- Canada SB Internet Overview - Cont’d.
- Canada SB Telecommunications Overview
- Canada SB Spending, Penetration and Budgets
- Canada SB 2005 Key Technology Penetration
- Canada SB Market Overview: Expanded Technology Penetration
- Canada SB Current Usage of Select Software Applications
- Canada SB IT/Telecom Spending Comparisons
- Canada SB IT/Telecom Spending Areas
- Canada SB Methodologies
- Canada SB Survey Process
- Canada SB - SMBs Defined
- Canada SB Margin of Error
- Canada SB Sampling Pool by Type of Business
- Canada SB Weighting Factors by Employee Size
- Canada SB Demographics
- Canada SB Total Share of Enterprises by Employee Size and Industry
- Canada SB PC Penetration and Breakout of PC SB Market by Employee Size and Vertical Industry
- Canada SB Employee Demographics - Comparison Across Employee Size
- Canada SB Company Demographics - Comparison Across Employee Size
- Canada SB Revenues - Comparison Across Employee Size
- Canada SB Employee Demographics - Comparison Across Vertical Industries
- Canada SB Company Demographics - Comparison Across Vertical Industries
- Canada SB Revenues - Comparison Across Vertical Industries
- Canada SB Attitudes and Decision Making
- Canada SB Attitudes: Perceptions of the Internet for Various Business Functions
- Canada SB Attitudes: Importance of Technology and Business Process Applications
- Canada SB Attitudes: Importance of Connectivity, Storage and Security Needs
- Canada SB Attitudes: Importance of Networking/Computing OS and Applications
- Canada SB Attitudes: Importance of Training, Outsourcing & Other Services
- Canada SB Attitudes: Purchase Preferences
- Canada SB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases
- Canada SB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services
- Canada SB Computing
- Canada SB Overview of Computing Spending
- Canada SB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers
- Canada SB Computing-Related Penetration
- Canada SB Computing Components Spending - Average and Total Market Breakout
- Canada SB Computing - Computing Hardware
- Canada SB Overall PC Penetration by Employee Size and Industry
- Canada SB Computer Ownership and Installed Base
- Canada SB Computer Ownership Overview by Employee Size
- Canada SB Computer Ownership Overview by Industry
- Canada SB Computer Shipments (Purchased Last 12 Months)
- Canada SB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry
- Canada SB Trends in Ownership of Desktop PC Brands
- Canada SB Trends in Ownership of Portable PC Brands
- Canada SB Planned Computer Purchases - Next 12 Months
- Canada SB Computing - Imaging and Printing
- Canada SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size
- Canada SB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry
- Canada SB Printer Ownership and Installed Base
- Canada SB Printer Overview
- Canada SB Top Ten Printer Brands
- Canada SB Software
- Canada SB Overview of Software Spending on Select Categories
- Canada SB Overview of Software Spending on Select Categories
- Canada SB Trends in Use of PC Operating Systems
- Canada SB Productivity Suite Usage
- Canada SB PC Application Current and Planned Usage
- Canada SB Current vs. Planned Software Applications Usage by Employee Size
- Canada SB Current vs. Planned Software Applications Usage by Industry
- Canada SB Software (Productivity, OS, Databases, Utilities) Spending Overview
- Canada SB Primary Accounting Method by Employee Size
- Canada SB Accounting Software Snapshot by Employee Size
- Canada SB Enterprise Software: CRM Snapshot by Employee Size
- Canada SB Software Applications Bundled with New PC purchases.
- Canada SB Hosted Applications On-Demand Snapshot by Employee Size
- Canada SB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size
- Canada SB Trends in Use of Network Operating Systems
- Canada SB Average Annual Networking Software Spending by Employee Size
- Canada SB Methods of Software Acquisitions
- Canada SB Servers and Networking Hardware
- Canada SB Servers
- Canada SB LAN Penetration by Employee Size and Industry
- Canada SB Server Installed Base
- Canada SB Total Annual LAN Server Spending by Employee Size and Industry
- Canada SB Server Brands Overview
- Canada SB Networking Hardware
- Canada SB Total Annual Networking Spending
- Canada SB Average Networking-Related Spending per Business by Employee Size and Industry
- Canada SB Wireless LAN Penetration by Employee Size and Industry
- Canada SB Storage
- Canada SB Overview of Storage Spending
- Canada SB Overview of Storage Spending
- Canada SB Storage Technologies
- Canada SB Current Data Storage Brands
- Canada SB Security
- Canada SB Total Annual Security Spending
- Canada SB Security Technologies/Services Penetration
- Canada SB Security Software Application Penetration
- Canada SB PC-Based Firewalls
- Canada SB Network-Based Firewall Deployment
- Canada SB Average Annual Security Components Spending
- Canada SB Service and Support
- Canada SB Overview of IT Services Spending
- Canada SB Overview of IT-Related Services Spending
- Canada SB Outsourced Business Services
- Canada SB Select IT-Related Services Usage and Spending
- Canada SB Technology Management Across Locations
- Canada SB Computing Service and Support (via 3rd-Party Vendors) Spending Overview
- Canada SB Average Annual Networking Service and Support Spending by Employee Size
- Canada SB Channels
- Canada SB Channel Summary
- Canada SB Overall Market Share and Breakdown by Channel for Recent Computer Purchases
- Canada SB Channel Breakout for Recent Computer Purchases by Employee Size
- Canada SB Channel Breakout for Recent Computer Purchases by Industry
- Canada SB Current Channel Market Usage for Printer Purchases
- Canada SB Channel Breakout for Printer Purchases by Employee Size
- Canada SB Channel Breakout for Printer Purchases by Industry
- Canada SB Current Channel Market Usage for Software Purchases by Type of Software
- Canada SB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting
- Canada SB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications
- Canada SB Channels for Networking Products Purchased in the Last 12 Months
- Canada SB Channel Breakout for Networking Products by Employee Size
- Canada SB Channel Breakout for Networking Products by Employee Size
- Canada SB Channel Breakout for Direct from Manufacturer by Employee Size
- Canada SB Internet
- Canada SB Overview of Internet-Related Spending
- Canada SB Overview of Total Internet-Related Spending
- Canada SB Breakout Total Internet-Related Spending and Average Spending Per SB
- Canada SB Internet Technology Adoption Trends
- Canada SB Total Internet-Related Technology Penetration
- Canada SB Internet - Internet Access
- Canada SB Internet Snapshot by Employee Size
- Canada SB Internet Snapshot by Industry
- Canada SB Leading Internet Service Providers
- Canada SB Current Adoption of High-Speed Access Lines
- Canada SB Current and Planned Applications and Business Processes Used Via the Internet
- Canada SB Internet - Web Sites
- Canada SB Web Site Penetration by Employee Size and Industry
- Canada SB Average Annual and Total Market Spending on Web Sites by Employee Size
- Canada SB Average Annual and Total Market Spending on Web Sites by Industry
- Canada SB Penetration of e-Commerce Sites by Employee Size and Industry
- Canada SB Average Annual and Total Market Spending on Intranets by Employee Size and Industry
- Canada SB Intranet Penetration
- Canada SB Telecommunications
- Canada SB Overview of Telecommunications Spending
- Canada SB Telecommunications Equipment Spending Breakout
- Canada SB Telecommunications Services Spending Breakout
- Canada SB Telecommunications-Related Technologies/Services Penetration
- Canada SB Average Monthly Telecom Spending per PC SB
- Canada SB Number of Current Telephone Lines by Employee Size
- Canada SB Telecom Service Provider Overview and Bundling Preferences
- Canada SB Penetration of Telecommunications Products
- Canada SB Average Number of Current Telephone Sets by Employee Size
- Canada SB Appendix
- Canada SB- Channel Partners Definitions
- Canada SB - Acronyms
- Canada SB- Glossary
- Canada SB- Glossary (Cont’d - 1)
- Canada SB- Glossary (Cont’d - 2)
- Canada SB- Glossary (Cont’d - 3)
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