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2005-2006 Canada Medium Business Overview and Comprehensive Market Opportunity Assessment

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: June 2006
Product Code: R149-461
Description
Based on AMI's annual survey of medium businesses across Canada, this study tracks a broad spectrum of issues pertaining to the adoption and usage of information technology and communications (ICT) solutions. AMI-Partners defines medium businesses (MBs) as companies that have 100 to 999 employees, are non-residential and non-government organizations, and are not a franchise of a larger corporation.

Products and services covered in this study include established and emerging hardware, software, applications and business process solutions. Also included are such issues as budgets, behaviors, decision influencers, channel preferences, outsourcing, and service/support. Further, the study encompasses detailed firmographics, critically important technology attitudes, and strategic planning priorities.
Table of Contents

Canada MB Introduction

Canada MB - Definitions by Type of Business

Canada MB Management Summary

Key Statistics

Overview of the Canadian Market

Canada MB IT/Telecom Spending Overview

Canada MB Firmographics Overview

Canada MB Attitudes and Strategic Directions Overview

Canada MB IT Sales and Marketing Decisions

Canada MB Computing Overview - Hardware

Canada MB Computing Overview - Printing, Imaging & Peripherals

Canada MB Software Overview

Canada MB Server and Networking HW Overview

Canada MB Storage and Security Overview

Canada MB Service and Support

Canada MB Channels Overview

Canada MB Internet Overview

Canada MB Telecommunications Overview

Canada MB Spending, Penetration and Budgets

Canada MB 2005 Key Technology Penetration

Canada MB Market Overview: Expanded Technology Penetration

Canada MB Current Usage of Select Software Applications

Canada MB IT/Telecom Spending Comparisons

Canada MB IT/Telecom Spending Areas

Canada MB Methodologies

Canada MB Survey Process

Canada MB - SMBs Defined

Canada MB Margin of Error

Canada MB Sampling Pool by Type of Business

Canada MB Weighting Factors by Employee Size

Canada MB Demographics

Canada MB Total Share of Enterprises by Employee Size and Industry

Canada MB PC Penetration and Breakout of PC MB Market by Employee Size and Vertical Industry

Canada MB Employee Demographics - Comparison Across Employee Size

Canada MB Company Demographics - Comparison Across Employee Size

Canada MB Revenues - Comparison Across Employee Size

Canada MB Employee Demographics - Comparison Across Vertical Industries

Canada MB Company Demographics - Comparison Across Vertical Industries

Canada MB Revenues - Comparison Across Vertical Industries

Canada MB Attitudes and Decision Making

Canada MB Attitudes: Perceptions of the Internet for Various Business Functions

Canada MB Attitudes: Importance of Technology and Business Process Applications

Canada MB Attitudes: Importance of Connectivity, Storage and Security Needs

Canada MB Attitudes: Importance of Networking/Computing OS and Applications

Canada MB Attitudes: Importance of Training, Outsourcing & Other Services

Canada MB Attitudes: Purchase Preferences

Canada MB Purchase Decision Making: Level of Involvement for IT/Telecom-Related Purchases

Canada MB Impact of Various Information Sources Used for Awareness and Information Gathering for IT-Related Products & Services

Canada MB Computing

Canada MB Overview of Computing Spending

Canada MB Total Spending on Computing: Imaging and Printing, Peripherals , PCs/PDAs and Servers

Canada MB Computing-Related Penetration

Canada MB Computing Components Spending - Average and Total Market Breakout

Canada MB Computing - Computing Hardware

Canada MB Computer Ownership and Installed Base

Canada MB Computer Ownership Overview by Employee Size

Canada MB Computer Ownership Overview by Industry

Canada MB Computer Shipments (Purchased Last 12 Months)

Canada MB Total Market and Average PC/PDA Spending per Business by Employee Size and Industry

Canada MB Trends in Ownership of Desktop PC Brands

Canada MB Trends in Ownership of Portable PC Brands

Canada MB Planned Computer Purchases - Next 12 Months

Canada MB Computing - Imaging and Printing

Canada MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Employee Size

Canada MB Average Annual and Total Market Spending on Printers, Printer Supplies and Peripherals by Industry

Canada MB Printer Ownership and Installed Base

Canada MB Printer Overview

Canada MB Top Ten Printer Brands

Canada MB Software

Canada MB Overview of Software Spending on Select Categories

Canada MB Overview of Software Spending on Select Categories

Canada MB Trends in Use of PC Operating Systems

Canada MB Productivity Suite Usage

Canada MB PC Application Current and Planned Usage

Canada MB Current vs. Planned Software Applications Usage by Employee Size

Canada MB Current vs. Planned Software Applications Usage by Industry

Canada MB Software (Productivity, OS, Databases, Utilities) Spending Overview

Canada MB Primary Accounting Method by Employee Size

Canada MB Accounting Software Snapshot by Employee Size

Canada MB Enterprise Software: ERP/SCM Snapshot by Employee Size

Canada MB Enterprise Software: CRM Snapshot by Employee Size

Canada MB Software Applications Bundled with New PC purchases.

Canada MB Hosted Applications On-Demand Snapshot by Employee Size

Canada MB Hosted Applications On-Demand Usage and Total Market Spending By Employee Size

Canada MB Trends in Use of Network Operating Systems

Canada MB Average Annual Networking Software Spending by Employee Size

Canada MB Methods of Software Acquisitions

Canada MB Servers and Networking Hardware

Canada MB Servers

Canada MB LAN Penetration by Employee Size and Industry

Canada MB Server Installed Base

Canada MB Total Annual LAN Server Spending by Employee Size and Industry

Canada MB Server Brands Overview

Canada MB Networking Hardware

Canada MB Total Annual Networking Spending

Canada MB Average Networking-Related Spending per Business by Employee Size and Industry

Canada MB Wireless LAN Penetration by Employee Size and Industry

Canada MB Storage

Canada MB Overview of Storage Spending

Canada MB Overview of Storage Spending

Canada MB Storage Technologies

Canada MB Current Data Storage Brands

Canada MB Security

Canada MB Total Annual Security Spending

Canada MB Security Technologies/Services Penetration

Canada MB Security Software Application Penetration

Canada MB PC-Based Firewalls

Canada MB Network-Based Firewall Deployment

Canada MB Average Annual Security Components Spending

Canada MB Service and Support

Canada MB Overview of IT Services Spending

Canada MB Overview of IT-Related Services Spending

Canada MB Outsourced Business Services

Canada MB Select IT-Related Services Usage and Spending

Canada MB Technology Management Across Locations

Canada MB Computing Service and Support (via 3rd-Party Vendors) Spending Overview

Canada MB Average Annual Networking Service and Support Spending by Employee Size

Canada MB Channels

Canada MB Channel Summary

Canada MB Overall Market Share and Breakdown by Channel for Recent Computer Purchases

Canada MB Channel Breakout for Recent Computer Purchases by Employee Size

Canada MB Channel Breakout for Recent Computer Purchases by Industry

Canada MB Current Channel Market Usage for Printer Purchases

Canada MB Channel Breakout for Printer Purchases by Employee Size

Canada MB Channel Breakout for Printer Purchases by Industry

Canada MB Current Channel Market Usage for Software Purchases by Type of Software

Canada MB Channel Breakout for Software Purchases by Employee Size: Productivity/Utilities and Finance/Accounting

Canada MB Channel Breakout for Software Purchases by Employee Size: Business Process Automation and Industry Specific Applications

Canada MB Channels for Networking Products Purchased in the Last 12 Months

Canada MB Channel Breakout for Networking Products by Employee Size

Canada MB Channel Breakout for Networking Products by Employee Size

Canada MB Channel Breakout for Direct from Manufacturer by Employee Size

Canada MB Internet

Canada MB Overview of Internet-Related Spending

Canada MB Overview of Total Internet-Related Spending

Canada MB Breakout Total Internet-Related Spending and Average Spending Per MB

Canada MB Internet Technology Adoption Trends

Canada MB Total Internet-Related Technology Penetration

Canada MB Internet - Internet Access

Canada MB Internet Snapshot by Employee Size

Canada MB Internet Snapshot by Industry

Canada MB Leading Internet Service Providers

Canada MB Current Adoption of High-Speed Access Lines

Canada MB Current and Planned Applications and Business Processes Used Via the Internet

Canada MB Internet - Web Sites

Canada MB Web Site Penetration by Employee Size and Industry

Canada MB Average Annual and Total Market Spending on Web Sites by Employee Size

Canada MB Average Annual and Total Market Spending on Web Sites by Industry

Canada MB Penetration of e-Commerce Sites by Employee Size and Industry

Canada MB Average Annual and Total Market Spending on Intranets by Employee Size and Industry

Canada MB Intranet Penetration

Canada MB Telecommunications

Canada MB Overview of Telecommunications Spending

Canada MB Telecommunications Equipment Spending Breakout

Canada MB Telecommunications Services Spending Breakout

Canada MB Telecommunications-Related Technologies/Services Penetration

Canada MB Average Monthly Telecom Spending per PC MB

Canada MB Number of Current Telephone Lines by Employee Size

Canada MB Telecom Service Provider Overview and Bundling Preferences

Canada MB Penetration of Telecommunications Products

Canada MB Average Number of Current Telephone Sets by Employee Size

Canada MB Appendix

Canada MB- Channel Partners Definitions

Canada MB - Acronyms

Canada MB- Glossary

Canada MB- Glossary (Cont’d - 1)

Canada MB- Glossary (Cont’d - 2)

Canada MB- Glossary (Cont’d - 3)

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