Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: May 2009
Product Code: R149-491Description This report addresses the SMB IT services market in India from several key viewpoints: overall market opportunity/outlook, product/services adoption trends and drivers, usage behavior and brand preferences, purchase channels, and decision making.
This report offers service providers, vendors and marketers a clear understanding of how the SMB market has been impacted by business concerns today, coupled with the current economic environment and future prospects. The study provides detailed analysis of:
- How has the economic downturn affected the SMBs in terms of ICT purchases
- Evolution of SMBs’ mindset and IT preferences
- Measures to successfully target SMBs in this environment
- IT services classifications -- overview
- Market size and opportunity
Table of Contents - Executive Summary
- SMB Trends and Implications
- SMB Trends and Implications
- Evolution of Attitudes and Products for SMBs
- IT Services - Classification by Categories
- Executive Summary Market Size and Opportunity
- IT Services Usage Behavior, Adoption trends, Spending Patterns, Drivers and Attitudes
- Strategic Importance of IT Services
- Managed Services
- MSP Industry - Overview
- Most Popular MSP Services
- India SMB Managed On Premises - IT Services Usage by Employee Size
- India SMB Remotely Managed IT Services Usage by Employee Size
- India SMB Managed On Premises - IT Services Usage by Vertical Industry
- India SMB Remotely Managed IT Services Usage by Vertical Industry
- India SMB Managed IT Services Adoption Levels
- India SMB Business Challenges - of RIM services users
- India SMB IT Services Spending Patterns
- India SMB IT Services Market Opportunity and Outlook
- India SMB Outsourced IT Services Spending Changes and Reasons for Not Outsourcing
- India SMB IT Services Providers Level of Satisfaction w/Current Providers, Willingness to Purchase IT Products/Services from Alternative Providers
- Purchase Channels, Purchase Decision Making, Informational Media Usage and Business Issues Driven Messages
- India SMB IT Services Channels Used
- India SMB Channel Partners Currently Offered Managed Services
- India SMB CPs Managed Services Customers and Revenues
- India SMB IT Decision Making Process and Influencers
- India SMB Information Sources for Purchase Decision Making
- Market Opportunity and Outlook in a Challenging Economic Environment
- India SMB- Number of Firms
- India SMB Key Firmographic Indicators - Key IT Services Indicators
- India SMB Average Annual Revenues and Growth
- India SMB Business Conditions Concern About Impact of Economy on Business
- India SMB IT Services Usage in Last 3 Months and Potential Usage in Next 3 Months
- India SMB Business Conditions Effects of Economy on Business Over Last 3 Months
- India SMB Business Conditions Next 3 Months Business Conditions Outlook
- India SMB Staffing and Business Locations Cost Cutting Measures - Current and Planned
- Appendix
- Legends and Definitions
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