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2009 Overview of the Business & Enterprise Application Software and Services Market in North America

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: March 2009
Product Code: R149-493
Description
The business applications and software as a service (SaaS) report examines the evolving market opportunity for on-premise software and hosted applications among North American small and medium businesses. A three year trend analysis (2006-2008) of SMB adoption of OS, productivity, and hosted applications is provided, alongside five year spend projections. Further perspective is provided on enterprise application software (ERP, accounting, collaborative software, CRM) adoption drivers, as well as guidance on alternative growth paths based on a play around SaaS.

The study provides detailed analysis of:
  • Market Size & Overview Summary
  • Enterprise Application & Hosted Services Summary
  • Accounting Software Adoption Trends - North America SMBs
  • ERP Software Adoption Trends - North America SMBs
  • CRM Software Adoption Trends - North America SMBs
  • Trends in Hosted (SaaS) Services Adoption Among North America SMBs
Table of Contents
Executive Summary

Objectives

North America SMB Software & Services Spending Forecast

North America SMB Software & Services Spending by Sector

North America SMB Software & Services Spending by Product Category

Change in Planned Usage of Productivity and Groupware Software

Benefits of Enterprise Business Applications

North America SMB s(2008 Adoption)

Addressable Market for Enterprise Software

Key Drivers of Software as a service (SaaS)

Industry drivers of Software as a service (SaaS)

SaaS Application “Greenfield” Opportunity

Framework for Tiered Packaging Model for SaaS Solutions

Positioning Options for a SaaS Enterprise Application Play

Relative Strengths of Software & Service Vendors

Summary of Findings

Market Size & Overview Summary

Business Applications and Software Services Market

SMB Spending on Business Application Software & Services

Mix of SMB Spending on Business Application Software & Services

Operating Systems & Productivity Software and Enterprise Applications & Services Spending

North America SMB: Average Spending on Business Application Software & Services

Snapshot of PC Operating System Penetration (% of PC firms) in 2008

Change in Planned Usage of Productivity and Groupware Software

Enterprise Application & Hosted Services Summary

Accounting Software Adoption Trends - North America SMBs

ERP Software Adoption Trends - North America SMBs

CRM Software Adoption Trends - North America SMBs

Collaborative Software Adoption Trends - North America SMBs

Addressable Market Remains Under-served

Economic Outlook - Effect on Enterprise Software Solutions

Traditional Licensed Software Model vs. Software as a Service (SaaS)

Conditions For SMB Market Readiness To Adopt Hosted Application Services

Trends in US High Speed Broadband Lines

Expanding Network Bandwidth - Core Business Priority For Small & Mid-Market Firms

Broadband Penetration of SMBs and by Industry Sector

Trends in North American SMB Telecommuting and SMB Mobile Workforce

Trends in Laptop Adoption Among North America SMBs

Trends in Smartphone Adoption among North America SMBs

North American SMBs: Adoption of Mobile Enterprise Applications

North American SMBs: Desktop PCs and Portable Device Shipment Trends

SaaS Is Building Momentum Among Small And Mid-Market Firms

Trends in Hosted (SaaS) Services Adoption Among North America SMBs

Hosted Service Adoption Among North America SMBs (2008)

Niche And Cross-Functional Service Models Span The Enterprise

SaaS Small Businesses and Medium Businesses (North America 2008)

SMB Adoption of Select SaaS Applications

SMB Adoption of Select BPO Applications

Appendices

Ordering and More Information
Price and Delivery Options



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