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2009 State of the France SMB Market Q-Pulse Wave 2 - Understanding the SMB Landscape During an Economic Downturn - Q2, 2009 Results and Outlook for Q3, 2009

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: June 2009
Product Code: R149-545
Description
This report summarizes the findings of the second wave of AMI’s Q-Pulse survey conducted among small and medium businesses (SMBs) in France.

The survey was completed during April/May 2009. These findings are compared to the first wave of Q-Pulse (QP1 2009) and prior AMI survey research (Q4 2008).

The main study objectives include the following:
  • Understand the impact of the economic environment on IT purchase decision-making from an SMB perspective.
  • Identify IT and telecom-related mindset, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009.
  • Determine shifts in ICT quarterly spending (QoQ) by comparing across major product categories.
  • Track changes in buying process and criteria.
AMI utilized the following for this analysis:
  • AMI’s most recent Q-Pulse plus the earlier Q-Pulse conducted in Q1 ’09.
  • AMI’s Comprehensive Annual study of SMBs—conducted in early Q4 ’08.
  • AMI’s Dynamic Global Model
Table of Contents
Report Outline

Objectives, Scope and Methodology

Executive Summary

Economic Impact on SMBs/Weathering the Storm/ Business Actions

France SMB Perceptions & Reactions to the Downturn

France SMB Perceptions & Reactions to the Downturn By Vertical

France SBs Weathering the Storm

France MBs Weathering the Storm

France SMBs Weathering the Storm By Vertical

France SMBs Cost Cutting Plans Next 3-6 Months

France SMBs Cost Cutting Actions Next 3-6 Months By Vertical

France SMB Actions Being Considered to Increase Revenues

France SMB Actions Being Considered to Increase Revenues By Vertical

ICT Adoption/Strategic Importance Mindset

AMI’s Three Waves of Adoption

France SMB: ICT Penetration & Adoption Process

France SB Attitudes: Strategic Importance of Various Technology

France MB Attitudes: Strategic Importance of Various Technology

France SMB Importance of Strategic IT Issues - TOP 10 Areas

France SMB Importance of Strategic IT Issues

Current & Future Purchase Plans

France SMB ICT Purchases and Plans Summary

France SMB IT Product/Services Purchases: Last 3 Months

France SB IT Products: Intentions vs. Purchases

France MB IT Products: Intentions vs. Purchases

France SMB IT Product Unit Purchases: Last 3 Months

France SMB Outsourced IT Services Usage

France SMB IT Spending: Type of Software Purchased in Last 3 Months

France SMB IT Purchase Plans in Next 3 Months

France SMB Planned Usage of Outsourced IT Services

France SMB IT Spending: Type of Software Planned for Purchase in Next 3 Months

France SMB IT Product Unit Purchases: Next 3 Months

France SMB - Interest in flavors of SaaS and ITaaS

Market Opportunity Assessment/Total Addressable Market

France SMB ICT Market: Total ICT Spending Summary

France SMB IT Products/Services Purchasing: Current and Planned

France SMB Total ICT Market Quarterly Spending

France SMB Quarterly Spending Swings Compounded by Negative Sentiment

France SMB Total Market ICT Spending by Category

France SMB Average ICT Spending by Product: Last 3 Months

France SMB Average ICT Spending by Product: Next 3 Months

Purchase Behavior and Decision Making

France SB Purchase Decision Making

France MB - Purchase Decision Making Drivers

France SMBs - Purchase Decision Makers Quarterly Comparison

France SMB Historical Sources of Information

France SMBs QP2 ‘09 Sources of Information: SB vs. MB

France SMB Brand Selection Criteria

France SB Focus of Significant Technology Investments

France MB Focus of Significant Technology Investments

Competitive Landscape

France SMB: Computing Products Competitive Landscape - Brand MindShare

France SMB: Networking, Security, Storage and Telecom Products Competitive Landscape - Brand MindShare

Routes-To-Market & Channel Partner Perspective

France SMB Channel Utilization: % of SMBs Utilizing Channels for Recent IT Purchases

France SMB Channel Utilization: % of SMBs Utilizing Channels by Product Category

France SMB Channel Utilization: Outsourced IT Services Providers

Appendix

France SMB Demographics: Sample Distribution by Employee Size and Vertical Industries

France SMB Universe Firmographics: Market Sizing by Employee Size, Vertical Industries, Annual Revenues and # of PCs

France SB Firmographic Overview by Employee Size

France MB Firmographic Overview by Employee Size

France SMB Firmographic Overview by Vertical

Ordering and More Information
Price and Delivery Options



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