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2009 State of the Germany SMB Market Q-Pulse Wave 2 - Understanding the SMB Landscape During an Economic Downturn - Q2, 2009 Results and Outlook for Q3, 2009

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: June 2009
Product Code: R149-546
Description
This report summarizes the findings of the second wave of AMI’s Q-Pulse survey conducted among small and medium businesses (SMBs) in Germany.

The survey was completed during April/May 2009. These findings are compared to the first wave of Q-Pulse (QP1 2009) and prior AMI survey research (Q4 2008).

The main study objectives include the following:
  • Understand the impact of the economic environment on IT purchase decision-making from an SMB perspective.
  • Identify IT and telecom-related mindset, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009.
  • Determine shifts in ICT quarterly spending (QoQ) by comparing across major product categories.
  • Track changes in buying process and criteria.
AMI utilized the following for this analysis:
  • AMI’s most recent Q-Pulse plus the earlier Q-Pulse conducted in Q1 ’09.
  • AMI’s Comprehensive Annual study of SMBs—conducted in early Q4 ’08.
  • AMI’s Dynamic Global Model
Table of Contents
Report Outline

Objectives, Scope and Methodology

Economic Impact on SMBs/Weathering the Storm/ Business Actions

Germany SMB Perceptions & Reactions to the Downturn

Germany SMB Perceptions & Reactions to the Downturn

Germany SBs Weathering the Storm

Germany MBs Weathering the Storm

Germany SMBs Weathering the Storm by Vertical

Germany SMBs Cost Cutting Plans Next 3-6 Months

Germany SMBs Cost Cutting Actions Next 3-6 Months

Germany SMB Actions Being Considered to Increase Revenues

Germany SMB Actions Being Considered to Increase Revenues

ICT Adoption/Strategic Importance Mindset

AMI’s Three Waves of Adoption

Germany SMB: ICT Penetration & Adoption Process

Germany SB Attitudes

Germany MB Attitudes

Germany SMB Importance of Strategic IT Issues - TOP 10 Areas

Current & Future Purchase Plans

Germany SMB ICT Purchases and Plans Summary

Germany SMB IT Product/Services Purchases: Last 3 Months

Germany SB IT Products: Intentions vs. Purchases

Germany MB IT Products: Intentions vs. Purchases

Germany SMB IT Product Unit Purchases: Last 3 Months

Germany SMB Outsourced IT Services Usage

Germany SMB IT Spending: Type of Software Purchased in Last 3 Months

Germany SMB IT Purchase Plans in Next 3 Months

Germany SMB Planned Usage of Outsourced IT Services

Germany SMB IT Spending: Type of Software Planned for Purchase in Next 3 Months

Germany SMB IT Product Unit Purchases: Next 3 Months

Germany SMB - Interest in flavors of SaaS and ITaaS

Market Opportunity Assessment/Total Addressable Market

Germany SMB ICT Market: Total ICI Spending Summary

Germany SMB IT Products/Services Purchasing: Current and Planned

Germany SMB Total ICT Market Quarterly Spending

Germany SMB Quarterly Spending Swings Compounded by Negative Sentiment

Germany SMB Total Market ICT Spending by Category

Germany SMB Average ICT Spending by Product: Last 3 Months

Germany SMB Average ICT Spending by Product: Next 3 Months

Purchase Behavior and Decision Making

Germany SB Purchase Decision Making

Germany MB Purchase Decision Making Drivers

Germany SMBs - Purchase Decision Makers Quarterly Comparison

Germany SMB Historical Sources of Information

Germany SMBs QP2 ’09 Sources of Information: SB vs. MB

Germany SMB Brand Selection Criteria

Germany SB Focus of Significant Technology Investments

Germany MB Focus of Significant Technology Investments

Competitive Landscape

Germany SMB: Computing Products Competitive Landscape - Brand MindShare

Germany SMB: Networking, Security, Storage and Telecom Products- Brand Mind-Share

Routes-To-Market & Channel Partner Perspective

Germany SMB Channel Utilization: % of SMBs Utilizing Channels for Recent IT Purchases

Germany SMB Channel Utilization: % of SMBs Utilizing Channels by Product Category

Germany SMB Channel Utilization: Outsourced IT Services Providers

Appendix

Germany SMB Sample Breakout by Employee Size and Vertical Industries

Germany SMB Universe Firmographics: Market Sizing by Employee Size, Vertical Industries, Annual Revenues and # of PCs

Germany SB Firmographic Overview by Employee Size

Ordering and More Information
Price and Delivery Options



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