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2009 State of the Mexico SMB Market Q-Pulse Wave 2 - Understanding the SMB Landscape During an Economic Downturn - Q2, 2009 Results and Outlook for Q3, 2009

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: June 2009
Product Code: R149-549
Description
This report summarizes the findings of the second wave of AMI’s Q-Pulse survey conducted among small and medium businesses (SMBs) in Mexico.

The survey was completed during April/May 2009. These findings are compared to the first wave of Q-Pulse (QP1 2009) and prior AMI survey research (Q4 2008).

The main study objectives include the following:
  • Understand the impact of the economic environment on IT purchase decision-making from an SMB perspective.
  • Identify IT and telecom-related mindset, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009.
  • Determine shifts in ICT quarterly spending (QoQ) by comparing across major product categories.
  • Track changes in buying process and criteria.
AMI utilized the following for this analysis:
  • AMI’s most recent Q-Pulse plus the earlier Q-Pulse conducted in Q1 ’09.
  • AMI’s Comprehensive Annual study of SMBs—conducted in early Q4 ’08.
  • AMI’s Dynamic Global Model
Table of Contents
Report Outline

Objectives, Scope and Methodology

QP2 ‘09 Executive Summary

Economic Impact on SMBs/Weathering the Storm/ Business Actions

Mexico SMB Perceptions & Reactions to the Downturn

Mexico SMB Perceptions & Reactions to the Downturn by Vertical

Mexico SBs Weathering the Storm

Mexico MBs Weathering the Storm

Mexico SMBs Weathering the Storm by Vertical

Mexico SMBs Cost Cutting Plans Next 3-6 Months

Mexico SMBs Cost Cutting Actions Next 3-6 Months by Vertical

Mexico SMB Actions Being Considered to Increase Revenues

Mexico SMB Actions Being Considered to Increase Revenues by Vertical

ICT Adoption/Strategic Importance Mindset

AMI’s Three Waves of Adoption

Mexico SMB: ICT Penetration & Adoption Process

Mexico SB Attitudes

Mexico MB Attitudes

Mexico SMB Importance of Strategic IT Issues

Current and Future Purchase Plans

ICT Purchases and Plans Summary

Mexico SMB IT Product/Services Purchases: Last 3 Months

Mexico SB IT Products: Intentions vs. Purchases

Mexico MB IT Products: Intentions vs. Purchases

Mexico SMB IT Product Unit Purchases: Last 3 Months

Mexico SMB Outsourced IT Services Usage

Mexico SMB IT Spending: Type of Software Purchased in Last 3 Months

Mexico SMB IT Purchase Plans in Next 3 Months

Mexico SMB Planned Usage of Outsourced IT Services

Mexico SMB IT Spending: Type of Software Planned for Purchase in Next 3 Months

Mexico SMB IT Product Unit Purchases: Next 3 Months

Mexico SMB - Interest in flavors of SaaS and ITaaS

Market Opportunity Assessment/ Total Addressable Market

Mexico SMB ICT Market: Total ICT Spending Summary

Mexico SMB IT Products/Services Purchasing: Current and Planned

Mexico SMB Total ICT Market Quarterly Spending

Mexico SMB Quarterly Spending Swings Compounded by Negative Sentiment

Mexico SMB Total Market ICT Spending by Category

Mexico SMB Average ICT Spending by Product: Last 3 Months

Mexico SMB Average ICT Spending by Product: Next 3 Months

Purchase Behavior and Decision Making

Mexico SB Purchase Decision Making

Mexico MB - Purchase Decision Making Drivers

Mexico SMBs - Purchase Decision Makers Quarterly Comparison

Mexico SMB Historical Sources of Information

Mexico SMBs QP2 ’09 Sources of Information: SB vs. MB

Mexico SMB Brand Selection Criteria

Mexico SB Focus of Significant Technology Investments

Mexico MB Focus of Significant Technology Investments

Competitive Landscape

Mexico SMB: Computing Products Competitive Landscape - Brand MindShare

Mexico SMB: Networking, Security, Storage and Telecom Products- Brand MindShare

Mexico SMB Channel Utilization

Mexico SMB Channel Utilization by Product Category

Mexico SMB Channel Utilization: Outsourced IT Services Providers

Appendix

Mexico SMB Sample Breakout by Employee Size and Vertical Industries

Mexico Universe Firmographics: Market Sizing by Employee Size, Vertical Industries, Annual Revenues and # of PCs

Mexico SB Firmographics Overview by Employee Size

Mexico MB Firmographics Overview by Employee Size

Mexico SMB Firmographics Overview by Vertical


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