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2009 State of the India SMB Market Q-Pulse Wave 2 - Understanding the SMB Landscape During an Economic Downturn - Q2, 2009 Results and Outlook for Q3, 2009

Product Type: Market Research Report
Published by: AMI-Partners, Inc.
Published: June 2009
Product Code: R149-550
Description
This report summarizes the findings of the second wave of AMI’s Q-Pulse survey conducted among small and medium businesses (SMBs) in India.

The survey was completed during April/May 2009. These findings are compared to the first wave of Q-Pulse (QP1 2009) and prior AMI survey research (Q4 2008).

The main study objectives include the following:
  • Understand the impact of the economic environment on IT purchase decision-making from an SMB perspective.
  • Identify IT and telecom-related mindset, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009.
  • Determine shifts in ICT quarterly spending (QoQ) by comparing across major product categories.
  • Track changes in buying process and criteria.
AMI utilized the following for this analysis:
  • AMI’s most recent Q-Pulse plus the earlier Q-Pulse conducted in Q1 ’09.
  • AMI’s Comprehensive Annual study of SMBs—conducted in early Q4 ’08.
  • AMI’s Dynamic Global Model
Table of Contents
Report Outline

Objectives, Scope and Methodology

Executive Summary

Economic Impact on SMBs/Weathering the Storm/ Business Actions

India SMB Perceptions & Reactions to the Downturn

India SMB Perceptions & Reactions to the Downturn by Vertical

India SBs Weathering the Storm

India MBs Weathering the Storm

India SMBs Weathering the Storm by Vertical

India SMBs Cost Cutting Plans Next 3-6 Months

India SMBs Cost Cutting Actions Next 3-6 Months by Vertical

India SMB Actions Being Considered to Increase Revenues

India SMB Actions Being Considered to Increase Revenues by Vertical

ICT Adoption/Strategic Importance Mindset

AMI’s Three Waves of Adoption

India SMB: ICT Penetration & Adoption Process

India SB Attitudes

India MB Attitudes

India SMB Importance of Strategic IT Issues - TOP 10 Areas

Current and Future Purchase Plans

India SMB ICT Purchases and Plans Summary

India SMB IT Product/Services Purchases: Last 3 Months

India SB IT Products: Intentions vs. Purchases

India MB IT Products: Intentions vs. Purchases

India SMB IT Product Unit Purchases: Last 3 Months

India SMB Outsourced IT Services Usage

India SMB IT Spending: Type of Software Purchased in Last 3 Months

India SMB IT Purchase Plans in Next 3 Months

India SMB Planned Usage of Outsourced IT Services

India SMB IT Spending: Type of Software Planned for Purchase in the Next 3 Months

India SMB IT Product Unit Purchases: Next 3 Months

India SMB - Interest in flavors of SaaS and ITaaS

Market Opportunity Assessment/Total Addressable Market

India SMB ICT Market: Total ICT Spending Summary

India SMB IT Products/Services Purchasing: Current and Planned

India SMB Total ICT Market Quarterly Spending

India SMB Quarterly Spending Swings Compounded by Negative Sentiment

India SMB Total Market ICT Spending by Category

India SMB Average ICT Spending by Product: Last 3 Months

India SMB Average ICT Spending by Product: Next 3 Months

Purchase Behavior and Decision Making

India SB Purchase Decision Making Drivers

India MB Purchase Decision Making Drivers

India SMBs - Purchase Decision Makers’ Quarterly Comparison

India SMB Historical Sources of Information

India SMBs QP2 ’09 Sources of Information: SB vs. MB

India SMB Brand Selection Criteria

India SB Focus of Significant Technology Investments

India MB Focus of Significant Technology Investments

Competitive Landscape

India SMB: Computing Products Competitive Landscape -

Brand MindShare

India SMB Networking, Security, Storage and Telecom Products- Brand MindShare

India SMB Channel Utilization: % of SMBs Utilizing Channels for Recent IT Purchases

India SMB Channel Utilization: % of SMBs Utilizing Channels by Product Category

India SMB Channel Utilization: Outsourced IT Services Providers

India SMB Channel Utilization: Outsourced IT Services Providers

India SMB Sample Breakout by Employee Size and Vertical Industries

India SMB Universe Firmographics: Market Sizing by Employee Size, Vertical Industries, Annual Revenues and # of PCs

India SB Firmographics Overview by Employee Size

India MB Firmographics Overview by Employee Size

India SMB Firmographic Overview by Vertical

Ordering and More Information
Price and Delivery Options



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