Product Type: Market Research Report
Published by: Business Insights
Published: July 2000
Product Code: R162-131Description Sophisticated consumers are starting to shop on-line and indications show that this trend will continue. Financial institutions will play a crucial role in this on-line environment given their role in conducting on-line payment transactions. ePayments in Financial Services is based on a survey performed over the last few months in association with NOP questioning 12,000 consumers across six countries. It provides data on the behaviour of eConsumers and examines the factors that persuade consumers to bank on-line, providing key data for your company s future strategies. This report also includes a detailed comparison of on-line payments in Europe and the United States. From Reuters Business Insight.Table of Contents Executive Summary
- Introduction to ePayments
- Security concerns continue to hinder the growth of online payments
- Credit cards will continue to dominate ePayment methods
- 'Smart' cards could guarantee the security which debit cards lack
- The key to increasing online payments is addressing security concerns
Chapter 1 The use of the Internet for the research and purchase of card payment products
- Those searching for a credit card
- Those ordering a credit card
- Reasons for choosing a credit card provider
- Payment strategies
- Search strategies
- Those ordering online
- Reasons for ordering online
- Reasons given for not ordering cards online
- Factors that would encourage those searching online to order online
Chapter 2 Methods used to pay for online transactions
- Trends in online payments
- Who is paying online?
- Sweden has the highest proportion of individuals ordering products online, but the lowest proportion
- proceeding to pay electronically
- Proportion of products that are paid for online
- Gender
- Online payment habits by country
- United Kingdom
- The profile of those paying online
- Age
- Household Income
- Online payment habits by sector
- Comparison of online ordering and payment habits
- Comparison of online paying habits for all sectors and countries
- Holidays
- Electricity/gas supplies
- Media items
- Home electronics
- Food and Clothing
- New and used cars
- Means of paying online
- Perceptions of security
- Those who did not pay online
- Reasons for not paying online
- Factors that would persuade those not paying online to do so
- Germany
- United States
- Spain
- France
- Sweden
- United Kingdom
Chapter 3 Tables
- The use of the Internet for the research and purchase of payment card products
- Percentage of those ordering any product that paid online
- By country
- Region
- Perception of security
- Means of offline payment
- Reasons for not paying online
- Factors that would persuade those not paying online to do so
- Online payment habits by sector
- Perceptions of security
- Means of offline payment
- Reasons for not paying online
- Factors that would persuade those not paying online to do so
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