Future Trends in Enterprise Networking - Benchmarking for the Latest Technological Advances in Local and Wide Area Networking

Executive Summary

• An introduction to enterprise networking
  
• Network convergence: towards a multi-service environment
  
• Remote access: extending the corporate network
  
• Application hosting: remote outsourced applications
  
• Policy-based network management: bringing intelligence to the network
  

Chapter 1 Introduction to enterprise networking

• Summary
  
• Introduction
  
• The data network examined
  
• Business need driving network investment
  
• Enterprise networking decision-makers
  
• Networking budget levels: principal decision-makers
  
• Network infrastructure and peripherals
  

Chapter 2 Converged enterprise networking solutions

• Summary
  
• Introduction
  
• The arrival of the multi-service network
  
• Key drivers for voice and data integration
  
• Cost savings
  
• New applications
  
• Improving productivity
  
• Architecture improvements
  
• Key inhibitors for voice and data integration
  
• Implementation cost
  
• Current solutions
  
• Current data network capabilities
  
• Staff issues
  
• Summary
  
• Key technologies in network convergence
  
• Relevant protocols
  
• Voice over IP
  
• Voice over frame relay
  
• Voice over ATM
  
• Network delay
  
• Propagation delay
  
• Link speed delay
  
• Queuing delay
  
• Hop count
  
• Prioritization
  
• Differentiated service
  
• IPv6
  
• MPLS
  
• ATM
  
• Resource reservation protocol (RSVP)
  
• Summary
  
• Convergence in action
  
• EDF and GDF, France
  
• Background
  
• The drive for voice and data integration
  
• The approach to the project
  
• View on the technology
  
• Summary
  
• RATP, France
  
• Background
  
• Overview of current infrastructure:
  
• Strategy for voice and data integration
  
• Drivers
  
• Applications
  
• Financial aspects of network management
  
• Project management
  
• Views on the integration of voice and data networks
  
• Summary
  
• Convergence on the WAN
  
• Convergence on the LAN backbone
  
• Convergence on the LAN workgroup
  

Chapter 3 Remote access solutions

• Summary
  
• Introduction
  
• Business benefits
  
• The evolution of remote access solutions
  
• Internet based access
  
• Remote access solution dynamics
  
• The user
  
• The location
  
• Type of function
  
• Service expectations
  
• Remote access networking issues
  
• A model for remote access networks
  
• Remote access services provided to company personnel
  
• Differences in the provision of remote access services by country
  

Chapter 4 Application hosting

• Summary
  
• Introduction
  
• Advantages
  
• The applications
  
• Concerns
  
• ASP markets
  
• The major players
  
• Conclusions
  
• Interest in outsourcing to an ASP
  
• Differences by country
  
• Reasons for outsourcing to an ASP
  
• Variations by industry
  
• Concerns about outsourcing to an ASP
  
• Variations in concerns by industry
  

Chapter 5 Policy-based network management solutions

• Summary
  
• Introduction
  
• Background
  
• Traditional network management
  
• A PBNM solution
  
• Accessibility of applications
  
• Security
  
• Changing business requirements
  
• Reducing costs
  
• Drawbacks of PBNM
  
• Deploying PBNM
  
• Further advantages
  
• Uptake of policy-based network management
  
• Variations in uptake by country 1
  
• Reasons for investing in PBNM
  

Chapter 6 Appendix

• Primary research methodology
  
• Vendor interviews
  
• End-user surveys
  
• Glossary
  
• Index
  

Table of figures

Figure 1.1: Enterprise networking components

Figure 1.2: Technological solutions to business problems

Figure 1.3: Budget decision-makers

Figure 1.4: Infrastructure and solution decision-makers

Figure 1.5: Peripheral equipment purchasing decision-makers

Figure 1.6: Enterprise networking decision-making chain

Figure 2.7: The essence of network convergence

Figure 2.8: Voice/data applications

Figure 2.9: Voice data costs

Figure 2.10: The main inhibitors to converged network implementation

Figure 2.11: Key drivers and inhibitors to voice/data integration

Figure 2.12: Comparison of voice over data protocol characteristics

Figure 2.13: Areas of network delay

Figure 2.14: Planned and implemented voice/data integration on the WAN

Figure 2.15: Planned and implemented voice/data convergence on the LAN backbone

Figure 2.16: Planned and implemented voice/data convergence on the LAN workgroup

Figure 3.17: Workers for whom remote access is available

Figure 3.18: Country splits of remote access for specific personnel

Figure 3.19: Expected percentage of companies that will be providing remote access services to their personnel in 2001, by application and country

Figure 4.20: Future applications that customers would like to see offered by ASPs

Figure 4.21: Percentage of companies by country that would outsource at least one application to an ASP in 1999

Figure 4.22: The reasons for application outsourcing

Figure 4.23: The reasons for application outsourcing

Figure 4.24: Network Managers concerns about outsourcing applications, weighted responses

Figure 4.25: Network Managers concerns about outsourcing applications, weighted responses

Figure 5.26: Current and planned use of policy-based network management solutions

Figure 5.27: Evolution of the use of policy-based network management solutions, percentage of responses by country

Figure 5.28: Reasons for investing in policy-based network management solutions, weighted responses

Table of tables

Table 1.1: Networking budget decision makers

Table 1.2: Networking budget decision-makers

Table 1.3: Infrastructure decision-makers

Table 1.4: Peripheral network equipment-purchasing decision-makers

Table 2.5: The main inhibitors to converged network implementation

Table 2.6: Planned and implemented voice/data integration in the WAN

Table 2.7: Planned and implemented voice/data convergence on the LAN backbone

Table 2.8: Planned and implemented voice/data convergence on the LAN workgroup

Table 3.9: Remote access services provided to business personnel in 1999 and 2001

Table 3.10: Country splits of remote access for specific personnel

Table 3.11: Expected percentage of companies that will be providing remote access services to their personnel in 2001, by application and country

Table 4.12: Enterprise applications that are / will be outsourced to an ASP

Table 4.13: Percentage of companies by country that would outsource at least one application to are ASP in 1999

Table 4.14: Reasons for outsourcing applications to application service providers

Table 4.15: Reasons for outsourcing applications to application service providers, percentage of responses by industry

Table 4.16: Network Managers concerns about outsourcing applications, weighted responses

Table 4.17: Network Managers concerns about outsourcing applications, weighted responses

Table 5.18: Current and planned use of policy-based network management solutions

Table 5.19: Evolution of the use of policy-based network management solutions, percentage of responses by country

Table 5.20: Reasons for investing in policy-based network management solutions, weighted responses