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Blueprint for Success: Procurement

Product Type: Market Research Report
Published by: American Productivity & Quality Center
Published: November 2006
Product Code: R166-64
Description
Begin to view procurement as as a strategic opportunity for process improvement, cost savings, and increased customer satisfaction with Blueprint for Success: Procurement.

Achieve best-practice performance levels in procurement with the help of APQC's Blueprint for Success series. Included you will find a framework for procurement activities and how they relate to the enterprise; key measures for executive, managerial, and operational views of performance; the latest benchmarks for performance; and in-depth case studies demonstrating how leading organizations have achieved their performance levels.

KEY FINDINGS

  • The difference in total cost between top performers and the bottom quartile is staggering; with top performers' cost per purchase order about 15 times lower than that of the bottom performers.
  • Top performers in purchase cycle time are able to consistently process purchase orders in two hours, as compared to more than 57 hours for lower performers.
  • Best-in-class organizations process almost 10 times more purchase orders per FTE than organizations performing at the lower levels.
  • Both top and bottom performers in order cycle time experience only median levels of supplier on-time performance compared to cross-industry results.
  • Top performers have found some internal method of coping with late deliveries from suppliers or are using other methods to compact the cycle time on the front end.
This publication is available via electronic download only.
Table of Contents
List of Figures
Procurement’s Strategic View
Process Classification Framework (PCF)
Key Performance Indicators
Benchmarks and Process Performance Drivers
Case Studies
  • Bose Corporation
  • Deere & Company
  • Stryker Instruments
  • Vectren Corporation

Appendix 1
  • PCF Section 4.0 Deliver Products and Services

Appendix 2
  • Procurement Measures (PCF 4.2.1, 4.2.2, 4.2.3, 4.2.4)
  • Customer Order Management Measures (PCF 3.6, 4.5.5)
  • Logistics Measures (PCF 4.5.1, 4.5.2, 4.5.3, 4.5.4, 4.5.5)
  • Manufacturing Measures (PCF 4.3)
  • New Product Development Measures (PCF 2.1)
  • Supply Chain Planning Measures (PCF 4.1)

Appendix 3
  • Open Standards Methodology

Appendix 4
  • Glossary of Terms
Ordering and More Information
Price and Delivery Options


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