Kenya - Telecoms, Mobile, Broadband and Forecasts

• Key statistics;
• Market and industry overviews;
• Regulatory environment and structural reform;
• Major players (fixed, mobile and broadband);
• Infrastructure development;
• Mobile voice and data markets, including 3G;
• ARPU trends;
• Internet development;
• Broadband, including 3G mobile;
• Convergence (voice/data, fixed/wireless/mobile).

1. Key Statistics

2. Telecommunications Market

2.1 Overview of Kenya’s telecom market

3. Regulatory Environment

3.1 Kenya Communications Act 1998

3.2 Revised Telecommunications Market Structure 2004

3.3 New ICT Bill, Universal Access Fund

3.4 Regulatory authority

3.4.1 Communications Commission of Kenya (CCK)

3.5 Tariff regulation

3.6 Foreign ownership

3.7 Number portability (NP)

3.8 Telecom sector liberalisation in Kenya

3.8.1 Regional telecom licences

3.8.2 Second national operator licensing

3.8.3 International gateway licences

3.8.4 Voice over Internet Protocol (VoIP) telephony

3.8.5 BPO subsidies

3.8.6 New licensing regime 2008

4. Fixed Network Operators in Kenya

4.1 Telkom Kenya Ltd (Orange Kenya)

4.1.1 Fixed-line statistics

4.1.2 Network infrastructure

4.1.3 Wireless Local Loop (WLL)

4.1.4 Tariffs

4.1.5 Privatisation

4.2 Fixed-wireless operators

4.3 Kenya Data Networks (KDN)

4.4 Jamii Telecom

4.5 AccessKenya

5. Telecommunications Infrastructure

5.1 National fibre backbone infrastructure

5.1.1 Telkom Kenya

5.1.2 KDN

5.1.3 Kenya Power and Lighting Company (KPLC)

5.1.4 Kenya Pipeline Corporation (KPC)

5.2 International infrastructure

5.2.1 Submarine cables

6. Internet Market

6.1 Overview

6.1.1 Internet statistics

6.2 Public Internet access locations

6.2.1 Digital Villages

6.3 Internet backbone infrastructure

6.3.1 Telkom Kenya, JamboNet

6.3.2 Additional international data carrier licences 2005

6.3.3 Public data network operators (PDNOs)

6.4 Kenya Internet exchange point

6.5 Kenya Network Information Centre (KENIC)

6.6 ISP market

6.6.1 Africa Online Kenya

6.6.2 UUNet Kenya

6.6.3 Wananchi Online, ISP Kenya

6.6.4 Swift Global

6.6.5 AccessKenya

6.6.6 InterConnect, Internet Solutions Kenya

6.6.7 Orange Kenya (Telkom)

7. Broadband Market

7.1 Overview

7.2 VSAT

7.3 Leased lines

7.4 Asymmetrical Digital Subscriber Line (ADSL)

7.4.1 ADSL2

7.5 Wireless broadband

7.5.1 WiFi

7.5.2 WiMAX

7.5.3 Mobile data services

7.6 Broadband via satellite

8. Convergence

8.1 VoIP telephony

8.1.1 New VoIP guidelines 2005

8.1.2 VoIP licences 2006

8.2 Triple play

8.3 Digital TV

8.4 IPTV

9. Mobile Communications

9.1 Overview of Kenya’s mobile market

9.1.1 Mobile statistics

9.2 Regulatory issues

9.2.1 Interconnection

9.2.2 International gateways

9.2.3 Mobile Number Portability (MNP)

9.2.4 Quality of Service (QoS) control

9.2.5 Registration of subscriber details

9.3 Major mobile operators

9.3.1 Safaricom Ltd

9.3.2 Zain Kenya (formerly Celtel, KenCell)

9.3.3 Essar Telecom Kenya (Yu, formerly Econet)

9.3.4 Orange Kenya (Telkom Kenya)

9.4 Mobile voice services

9.4.1 Prepaid cards

9.4.2 Special regional tariffs

9.4.3 International roaming

9.4.4 VoIP

9.4.5 Flashback

9.4.6 GSM community phones

9.4.7 Price war since 2008

9.4.8 Satellite mobile

9.5 Mobile data services

9.5.1 Short Message Service (SMS)

9.5.2 Multimedia Messaging (MMS)

9.5.3 GPRS and EDGE

9.5.4 BlackBerry

9.5.5 3G

9.5.6 M-payment, m-banking

9.5.7 Mobile TV

10. Forecasts

10.1 Forecast mobile subscribers - 2010; 2015

11. Glossary of Abbreviations

List of Tables

Table 1 - Country statistics Kenya - 2009

Table 2 - Fixed-line statistics - 2008

Table 3 - Internet provider statistics - 2008

Table 4 - Internet user statistics - 2008

Table 5 - Mobile statistics - 2008

Table 6 - National telecommunications authority

Table 7 - Fixed lines in service and annual change - 1995 - 2008

Table 8 - Internet users and penetration rate - 1996 - 2008

Table 9 - KIXP traffic - 2004 - 2008

Table 10 - AccessKenya corporate leased-line customers - 2006 - 2008

Table 11 - Mobile subscribers and penetration rate - 1996 - 2008

Table 12 - Mobile operators, subscribers and annual change - 2008

Table 13 - Safaricom monthly ARPU - 2007 - 2009

Table 14 - Zain Kenya monthly ARPU - 2006 - 2009

Table 15 - Zain Kenya GPRS/EDGE pricing - 2009

Table 16 - Forecast mobile subscribers - 2010; 2015

Exhibit 1 - The CCK coup of 2005

Exhibit 2 - International gateway licences fees

Exhibit 3 - Texting elephants

Exhibit 4 - Job offers by SMS