Croatia - Telecoms, Mobile, Broadband and Forecasts

• Market and industry analyses, trends and developments;
• Facts, figures and statistics;
• Industry and regulatory issues;
• Infrastructure;
• Major players, revenues, subscribers, ARPU;
• Internet, VoIP, IPTV;
• Mobile voice and data markets;
• Broadband (FttH, DSL, cable TV, wireless);
• Convergence and digital media;
• Broadband and mobile market forecasts for selective years to 2018.

1. Key Statistics

2. Telecommunications Market

2.1 Overview of Croatia’s telecom market

3. Regulatory Environment

3.1 Background

3.2 Regulatory authority

3.3 Telecom sector liberalisation in Croatia

3.3.1 Privatisation

3.3.2 Interconnect

3.3.3 Access

3.3.4 Number portability (NP)

3.3.5 Carrier PreSelection (CPS)

4. Fixed Network Operators in Croatia

4.1 Introduction

4.2 T-Hrvatski Telekom (T-HT)

4.3 H1 Telekom (Portus)

4.4 Optima Telekom

4.5 Metronet

5. Telecommunications Infrastructure

5.1 Overview

5.2 Telecoms & IT

6. Wholesaling

6.1 Overview

7. Internet Market

7.1 Overview

7.1.1 Internet statistics

7.2 Croatia’s emerging Internet economy

7.2.1 E-government

7.2.2 E-education

7.2.3 E-health

8. Broadband Market

8.1 Overview

8.1.1 Broadband statistics

8.2 Asymmetrical Digital Subscriber Line (ADSL)

8.3 Cable modems

8.4 Fibre-to-the-Home (FttH) networks

8.5 Wireless broadband

8.5.1 WiFi

8.5.2 WiMAX

9. Convergence

9.1 Triple play models

9.2 Overview of broadcasting market

9.3 Regulatory issues

9.4 Digital TV

9.4.1 Broadband TV (IPTV)

9.4.2 Cable TV

9.4.3 Satellite-based digital pay TV

9.4.4 Digital Terrestrial TV (DTTV)

10. Mobile Communications

10.1 Overview of Croatia’s mobile market

10.1.1 Mobile statistics

10.2 Regulatory issues

10.2.1 Third GSM licence and 3G licences

10.2.2 Fourth GSM licence

10.2.3 Mobile number portability (MNP)

10.2.4 Mobile Tax

10.2.5 Network interconnection

10.3 Mobile technologies

10.3.1 Digital

10.3.2 3G mobile

10.4 Major mobile operators

10.4.1 T-Mobile Hrvatska

10.4.2 VIPnet

10.4.3 Tele2 Croatia

10.4.4 Mobile Virtual Network Operators (MVNOs)

10.5 Mobile voice services

10.5.1 Prepaid cards

10.6 Mobile data services

10.6.1 Short Message Service (SMS) / Multimedia Messaging Service (MMS)

10.6.2 General Packet Radio Service (GPRS)

10.6.3 Enhanced Data for GSM Evolution (EDGE)

10.6.4 BlackBerry

10.6.5 Mobile broadband

10.6.6 Mobile TV

10.7 Mobile content and applications

10.7.1 M-commerce

11. Forecasts

11.1 Forecast fixed broadband subscribers - 2009 - 2012; 2018

11.1.1 Scenario 1 - higher broadband subscriber growth

11.1.2 Scenario 2 - lower broadband subscriber growth

11.2 Forecast 3G subscribers - 2009 - 2012; 2018

12. Glossary of Abbreviations

List of Tables

Table 1 - Country statistics Croatia - 2008

Table 2 - Telephone network statistics - 2008

Table 3 - Internet user statistics - 2008

Table 4 - Internet subscriber statistics - 2008

Table 5 - Broadband subscriber statistics - 2008

Table 6 - Mobile statistics - March 2009

Table 7 - National telecommunications authority

Table 8 - T-Hrvatski Telekom financial data - 2007 - 2008

Table 9 - T-Hrvatski Telekom fixed lines by type - 2005 - 2008

Table 10 - T-Hrvatski Telekom data subscribers by type - 2005 - 2008

Table 11 - Fixed lines in service and teledensity - 1995 - 2009

Table 12 - Workplace network usage by network type - 2008

Table 13 - Internet users, subscribers and penetration rates - 1999 - 2008

Table 14 - Internet penetration among businesses, by number of employees - 2007 - 2008

Table 15 - Percentage of businesses receiving orders online, by number of employees - 2007 - 2008

Table 16 - Online purchases by age group - 2008

Table 17 - Items purchased online by individuals - 2008

Table 18 - Uptake of e-government services by businesses - 2007 - 2008

Table 19 - Uptake of e-government services by individuals - 2008

Table 20 - Fixed broadband subscribers and penetration rate - 2003 - 2009

Table 21 - T-HT ADSL subscribers & ARPU - 2002 - 2009

Table 22 - Audience share by broadcaster - prime time - 2004 - 2009

Table 23 - Audience share by broadcaster - all day - 2004 - 2009

Table 24 - Total TV advertising spending - 2004 - 2008

Table 25 - MAXtv subscribers - 2006 - 2009

Table 26 - Cable TV subscribers - 2005 - 2009

Table 27 - Mobile subscribers and penetration rate - 1997 - 2009

Table 28 - Mobile operators, subscribers and annual change - March 2009

Table 29 - T-Mobile financial and operational data - 2004 - 2008

Table 30 - T-Mobile churn, subscriber acquisition costs & ARPU - 2005 - 2008

Table 31 - VIPnet financial data - 2004 - 2008

Table 32 - VIPnet prepaid, postpaid & blended monthly ARPU - 2004 - 2008

Table 33 - VIPnet Minutes of Use (MOU) - 2007 - 2008

Table 34 - Tele2 financial data - 2008

Table 35 - T-Mobile prepaid subscribers - 2001 - 2009

Table 36 - VIPnet prepaid subscribers - 2004 - 2008

Table 37 - Total mobile broadband subscribers - 2007 - 2009

Table 38 - Forecast fixed broadband subscribers - higher growth scenario - 2009 - 2012; 2018

Table 39 - Forecast fixed broadband subscribers - lower growth scenario - 2009 - 2012; 2018

Table 40 - Forecast 3G subscribers - lower and higher growth scenarios - 2009 - 2012; 2018

Exhibit 1 - The EU regulatory framework for communications

Exhibit 2 - Access and the local loop

Exhibit 3 - BlackBerry services defined