2006-2007 Europe - Telecoms, Mobile and Broadband in Balkans and South East Europe

1. ALBANIA

1.1 Key statistics

1.2 Telecommunications market

1.2.1 Overview of Albania’s telecom market

1.3 Regulatory environment

1.3.1 Background

1.3.2 Regulatory authority

1.3.3 Telecom sector liberalisation in Albania

1.3.4 Privatisation

1.3.5 Interconnect

1.4 Fixed network operators in Albania

1.4.1 Overview

1.4.2 Albtelecom

1.5 Telecommunications infrastructure

1.5.1 National telecom network

1.5.2 International infrastructure

1.6 Internet market

1.6.1 Overview of the Internet in Albania

1.6.1.1 Internet statistics

1.6.2 ISP market

1.7 Convergence

1.7.1 Overview of broadcasting market

1.7.2 Digital TV

1.7.2.1 Digital Terrestrial TV (DTTV)

1.7.2.2 Cable TV (CATV)

1.7.2.3 Satellite-based digital pay TV developments

1.8 Mobile communications

1.8.1 Overview of Albania’s mobile market

1.8.1.1 Mobile statistics

1.8.2 Regulatory issues

1.8.2.1 Second digital mobile licence

1.8.2.2 Third digital mobile licence

1.8.3 Mobile technologies

1.8.4 Major mobile operators

1.8.4.1 Albanian Mobile Communications (AMC)

1.8.4.2 Vodafone

1.8.5 Mobile voice services

1.8.5.1 Prepaid

1.8.6 Mobile data services

1.8.6.1 Short Message Service (SMS)

1.8.6.2 Multimedia Messaging Service (MMS)

1.8.6.3 General Packet Radio Service (GPRS)

2. BOSNIA-HERZEGOVINA

2.1 Key statistics

2.2 Telecommunications market

2.2.1 Overview of Bosnia-Herzegovina’s telecom market

2.3 Regulatory environment

2.3.1 Background

2.3.1.1 Telecommunications law of 1999

2.3.1.2 Telecommunications policy March 2002

2.3.1.3 Law on Communications enacted 2002

2.3.1.4 Interconnect and access

2.3.1.5 Number portability, carrier preselection and carrier selection

2.3.1.6 Licences

2.3.1.7 Tariff rebalancing

2.3.2 Regulatory authority

2.3.3 Telecom sector liberalisation in Bosnia-Herzegovina

2.3.4 Privatisation

2.3.4.1 BH Telecom

2.3.4.2 HT Mostar

2.3.4.3 Telekom Srpske

2.4 Fixed network operators in Bosnia

2.4.1 BH Telecom

2.4.2 HT Mostar

2.4.3 Telekom Srpske

2.5 Telecommunications infrastructure

2.5.1 National telecom network

2.5.2 International infrastructure

2.6 Internet market

2.6.1 Overview of the Internet in Bosnia

2.6.1.1 Internet statistics

2.6.2 ISP market

2.7 Broadband market

2.8 Convergence

2.8.1 Overview of broadcasting market

2.8.2 Regulatory issues

2.8.3 Digital TV

2.8.3.1 Digital Terrestrial TV (DTTV)

2.8.3.2 Cable TV (CATV)

2.9 Mobile communications

2.9.1 Overview of Bosnia-Herzegovina’s mobile market

2.9.1.1 Mobile statistics

2.9.2 Regulatory issues

2.9.2.1 HT Mobile ownership dispute

2.9.2.2 National licences

2.9.3 Mobile technologies

2.9.3.1 Digital

2.9.4 Third Generation (3G) mobile

2.9.5 Mobile operators

2.9.5.1 GSM BiH

2.9.5.2 Mobilna Srpske

2.9.5.3 HT Mobile

2.9.6 Mobile voice services

2.9.6.1 Prepaid

2.9.7 Mobile data services

2.9.7.1 Short Message Service (SMS)

2.9.7.2 Multimedia Messaging Service (MMS)

2.9.7.3 Wireless Application Protocol (WAP)

2.9.7.4 General Packet Radio Service (GPRS)

2.9.7.5 Enhanced Data for GSM Evolution (EDGE)

3. BULGARIA

3.1 Key statistics

3.2 Telecommunications market

3.2.1 Overview of Bulgaria’s telecom market

3.3 Regulatory environment

3.3.1 Background

3.3.1.1 Electronic Communications Act 2006

3.3.2 Regulatory authority

3.3.3 Telecom sector liberalisation in Bulgaria

3.3.4 Privatisation

3.3.4.1 GSM licence problems

3.3.4.2 History

3.3.4.3 New auction process commenced 2002

3.3.4.4 Negotiations with Advent consortium

3.3.4.5 Sale to Advent abandoned and negotiations opened with Turkish consortium

3.3.4.6 Successful appeal by Advent

3.3.5 Interconnection

3.3.6 Access

3.3.7 Number portability

3.3.8 Carrier selection / carrier preselection

3.3.9 New regulatory developments

3.3.9.1.1 WiMAX licences

3.3.9.1.2 26GHz licences

3.3.9.1.3 Terrestrial Trunked Radio (TETRA)

3.4 Fixed network operators in Bulgaria

3.4.1 Overview of operators

3.4.1.1 Bulgarian Telecommunications Company (BTC)

3.4.1.2 Orbitel

3.4.1.3 xTel

3.4.1.4 SpectrumNet

3.5 Telecommunications infrastructure

3.5.1 National telecom network

3.5.2 International infrastructure

3.5.2.1 Submarine cable networks

3.5.2.2 Satellite networks

3.5.3 Infrastructure developments

3.5.3.1 Next Generation Networks (NGNs)

3.5.3.2 Fibre-to-the-Home (FttH) networks

3.5.4 Telecoms & IT

3.6 Internet market

3.6.1 Overview of the Internet in Bulgaria

3.6.1.1 Internet statistics

3.6.2 ISP market

3.6.2.1 Bol BG

3.6.2.2 Orbitel

3.7 Broadband market

3.7.1 Cable

3.7.2 Asymmetrical Digital Subscriber Line (ADSL)

3.7.3 Wireless broadband

3.8 Convergence

3.8.1 Triple play

3.8.2 Overview of broadcasting market

3.8.3 Digital TV

3.8.3.1 Broadband TV (IPTV)

3.8.3.2 Digital Terrestrial TV (DTTV)

3.8.3.3 Cable TV (CATV)

3.8.3.3.1 CableTel

3.8.3.3.2 Eurocom

3.8.3.3.3 MSAT

3.8.4 Satellite-based digital pay TV developments

3.9 Mobile communications

3.9.1 Overview of Bulgaria’s mobile market

3.9.1.1 Mobile statistics

3.9.2 Regulatory issues

3.9.2.1 Second GSM licence

3.9.2.2 Third GSM licence

3.9.2.3 Third Generation (3G) licences

3.9.3 Mobile technologies

3.9.3.1 Analogue

3.9.3.2 Digital

3.9.3.2.1 GSM

3.9.3.2.2 TETRA

3.9.3.3 Third Generation mobile (3G)

3.9.4 Major mobile operators

3.9.4.1 RTC Mobikom / Vivatel

3.9.4.2 MobilTel / M-Tel

3.9.4.3 Cosmo Bulgaria Mobile / GloBul

3.9.5 Mobile voice services

3.9.5.1 Prepaid

3.9.6 Mobile data services

3.9.6.1 Short Message Service (SMS)

3.9.6.2 Multimedia Messaging Service (MMS)

3.9.6.3 Wireless Application Protocol (WAP)

3.9.6.4 General Packet Radio Service (GPRS)

3.9.6.5 Enhanced Data for GSM Evolution (EDGE)

3.9.6.6 i-Mode

3.9.6.7 BlackBerry

3.9.6.8 Mobile TV

3.9.7 Mobile content and applications

4. CROATIA

4.1 Key statistics

4.2 Telecommunications market

4.2.1 Overview of Croatia’s telecom market

4.3 Regulatory environment

4.3.1 Background

4.3.2 Regulatory authority

4.3.3 Privatisation

4.3.4 Telecom sector liberalisation in Croatia

4.3.5 Interconnect

4.3.6 Access

4.3.7 Number portability

4.3.8 Carrier PreSelection (CPS)

4.3.9 Regulatory issues

4.4 Fixed network operators in Croatia

4.4.1 T-Hrvatski Telekom

4.5 Telecommunications infrastructure

4.5.1 National telecom network

4.5.2 International infrastructure

4.5.3 Infrastructure developments

4.5.3.1 Wireless Local Loop (WLL)

4.5.3.2 IP and Voice over Internet Protocol (VoIP)

4.6 Internet market

4.6.1 Overview of the Internet in Croatia

4.6.1.1 Internet statistics

4.6.2 ISP market

4.7 Broadband market

4.7.1 Overview

4.7.2 Asymmetrical Digital Subscriber Line (ADSL)

4.7.3 Cable modems

4.7.4 Fibre-to-the-Home (FttH) networks

4.7.5 Wireless broadband

4.7.5.1 WiFi

4.7.5.2 WiMAX

4.7.5.3 Internet via satellite

4.8 Convergence

4.8.1 Triple play models

4.8.2 Overview of broadcasting market

4.8.3 Regulatory issues

4.8.4 Digital TV

4.8.4.1 Broadband TV (IPTV)

4.8.4.2 Digital Terrestrial TV (DTTV)

4.8.4.3 Cable TV (CATV)

4.8.4.3.1 Digital City Media (DCM)

4.8.5 Satellite-based digital pay TV developments

4.9 Mobile communications

4.9.1 Overview of Croatia’s mobile market

4.9.1.1 Mobile statistics

4.9.2 Regulatory issues

4.9.2.1 Third GSM licence and 3G licences

4.9.2.2 Fourth GSM licence

4.9.3 Mobile technologies

4.9.3.1 Analogue

4.9.3.2 Digital

4.9.3.3 Third Generation (3G) mobile

4.9.4 Major mobile operators

4.9.4.1 T-Mobile Hrvatska

4.9.4.2 VIPnet

4.9.4.3 Tele2

4.9.5 Mobile voice services

4.9.5.1 Prepaid

4.9.6 Mobile data services

4.9.6.1 Short Message Service (SMS)

4.9.6.2 Multimedia Messaging Service (MMS)

4.9.6.3 Wireless Application Protocol (WAP)

4.9.6.4 General Packet Radio Service (GPRS)

4.9.6.5 Enhanced Data for GSM Evolution (EDGE)

4.9.6.6 BlackBerry

4.9.7 Mobile content and applications

4.9.7.1 M-Commerce

5. CYPRUS

5.1 Key statistics

5.2 Telecommunications market

5.2.1 Overview of the Cypriot telecom market

5.3 Regulatory environment

5.3.1 Background

5.3.2 Regulatory authority

5.3.3 Telecom sector liberalisation in Cyprus

5.3.4 Privatisation

5.3.5 Interconnect

5.3.6 Access

5.3.7 Number portability

5.3.8 Carrier preselection / Carrier selection

5.4 Fixed network operator in Cyprus

5.4.1 CyTA

5.4.2 OTEnet

5.4.3 PrimeTel

5.5 Telecommunications infrastructure

5.5.1 National telecom network

5.5.2 International infrastructure

5.5.2.1 Submarine cable networks

5.5.2.2 Satellite networks

5.6 Internet market

5.6.1 Overview of the Internet in Cyprus

5.6.2 Internet statistics

5.6.3 ISP market

5.7 Broadband market

5.7.1 Wireless broadband

5.7.2 Broadband forecasts to 2015

5.7.2.1 Scenario 1 - stronger broadband subscriber growth

5.7.2.2 Scenario 2 - slower broadband subscriber growth

5.8 Convergence

5.8.1 Overview of triple play models

5.8.2 Digital TV

5.8.2.1 Broadcasting market overview

5.8.2.2 Regulation

5.8.2.3 Broadband TV (IPTV)

5.8.2.4 Digital Terrestrial TV (DTTV)

5.8.2.5 Cable TV (CATV)

5.8.2.6 Satellite-based digital pay TV developments

5.9 Mobile communications

5.9.1 Overview of the Cypriot mobile market

5.9.1.1 Mobile statistics

5.9.2 Regulatory issues

5.9.2.1 Mobile tariffs

5.9.2.2 Mobile Number Portability (MNP)

5.9.2.3 Second GSM licence

5.9.3 Mobile technologies

5.9.3.1 Analogue

5.9.3.2 Digital

5.9.3.3 Third Generation (3G) mobile

5.9.4 Major mobile operators

5.9.4.1 Cytamobile-Vodafone

5.9.4.2 Scancom Cyprus / Areeba

5.9.4.3 KKTCell

5.9.5 Mobile voice services

5.9.6 Mobile data services

5.9.6.1 Short Message Service (SMS) and Multimedia Messaging Service (MMS)

5.9.6.2 General Packet Radio Service (GPRS)

5.9.6.3 Wireless Application Protocol (WAP)

5.9.6.4 Push-to-Talk (PTT)

5.9.6.5 Mobile TV

5.9.7 Mobile content and applications

6. GREECE

6.1 Key statistics

6.2 Telecommunications market

6.2.1 Overview of Greece’s telecom market

6.2.1.1 Statistics

6.3 Regulatory environment

6.3.1 Background

6.3.1.1 EU Regulatory Framework

6.3.1.2 Greece fails to meet the deadline

6.3.2 Regulatory authority

6.3.3 Privatisation

6.3.4 Telecom sector liberalisation in Greece

6.3.5 Interconnection

6.3.6 Access

6.3.6.1 Bitstream access

6.3.7 Number portability

6.3.8 Carrier preselection and carrier selection

6.3.9 Universal service obligations

6.4 Fixed network operators in Greece

6.4.1 Overview of operators

6.4.2 Hellenic Telecommunications Organization (OTE)

6.4.3 Tellas

6.4.4 FORTHnet

6.4.5 Teledome

6.4.6 Vivodi Telecom

6.5 Telecommunications infrastructure

6.5.1 National telecom network

6.5.1.1 OTE

6.5.1.2 Tellas

6.5.1.3 FORTHnet

6.5.1.4 Teledome

6.5.2 International

6.5.2.1 Submarine cable networks

6.5.2.2 Satellite networks

6.5.3 Infrastructure developments

6.5.4 Wholesaling

6.6 Internet market

6.6.1 Overview of the Internet in Greece

6.6.1.1 Internet statistics

6.6.2 ISP market

6.6.2.1 Major ISPs

6.6.2.1.1 FORTHnet

6.6.2.1.2 OTEnet

6.6.2.1.3 Hellas OnLine (HOL)

6.7 Broadband market

6.7.1 Overview

6.7.2 Government support

6.7.2.1 E-government infrastructure

6.7.2.2 DIODOS project

6.7.3 Broadband statistics

6.7.4 Broadband forecasts to 2015

6.7.4.1 Scenario 1 - stronger broadband subscriber growth

6.7.4.2 Scenario 2 - slower broadband subscriber growth

6.7.5 Asymmetric Digital Subscriber Line (ADSL)

6.7.5.1 ADSL2+

6.7.6 Wireless broadband

6.7.6.1 Local Multipoint Distribution Service (LMDS)

6.7.6.2 WiFi

6.7.6.3 Wireless Metropolitan Area Network (MANs)

6.8 Convergence

6.8.1 Triple play

6.8.2 Overview of broadcasting market

6.8.3 Digital TV

6.8.3.1 Satellite-based digital pay TV developments

6.8.3.2 Digital Terrestrial TV (DTTV)

6.8.3.3 Broadband TV (IPTV)

6.9 Mobile communications

6.9.1 Overview of Greece’s mobile market

6.9.2 Regulatory issues

6.9.2.1 Mobile Number Portability (MNP)

6.9.2.2 Spectrum regulations and spectrum auctions

6.9.3 Mobile statistics

6.9.4 Mobile technologies

6.9.4.1 Digital

6.9.4.2 Third Generation (3G)

6.9.5 Major mobile operators

6.9.5.1 TIM Hellas

6.9.5.2 Q-Telecom

6.9.5.3 Vodafone Greece

6.9.5.4 CosmOTE

6.9.6 Mobile voice services

6.9.6.1 Prepaid

6.9.7 Mobile data services

6.9.7.1 Short Messaging Service (SMS)

6.9.7.2 Multimedia Messaging Service (MMS)

6.9.7.3 Wireless Application Protocol (WAP)

6.9.7.4 General Packet Radio Service (GPRS)

6.9.7.5 Wideband Code Division Multiple Access (WCDMA)

6.9.7.6 Mobile TV

6.9.7.7 i-Mode

6.9.7.8 BlackBerry

6.9.8 Mobile content and applications

7. MACEDONIA (FYROM)

7.1 Key statistics

7.2 Telecommunications market

7.2.1 Overview of Macedonia’s telecom market

7.3 Regulatory environment

7.3.1 Background

7.3.2 Regulatory authority

7.3.3 Telecom sector liberalisation in Macedonia

7.3.4 Privatisation

7.3.5 Interconnect

7.3.6 Access

7.3.7 Carrier selection and carrier preselection

7.3.8 Number Portability

7.4 Fixed network operator in Macedonia

7.4.1 Makedonski Telekomunikacii

7.5 Telecommunications infrastructure

7.5.1 National telecom network

7.5.2 International infrastructure

7.5.3 Infrastructure developments

7.5.3.1 Next Generation Networks (NGNs)

7.5.3.2 WiFi

7.6 Internet market

7.6.1 Overview of the Internet in Macedonia

7.6.1.1 Internet statistics

7.6.2 ISP market

7.6.2.1 MTnet

7.6.2.2 On.net

7.7 Broadband market

7.8 Convergence

7.8.1 Overview of broadcasting market

7.9 Mobile communications

7.9.1 Overview of Macedonia’s mobile market

7.9.1.1 Mobile statistics

7.9.2 Regulatory issues

7.9.2.1 Expressions of interest for GSM 900/1800 and UMTS 2100 frequencies

7.9.2.2 Radiofrequency fee dispute

7.9.3 Mobile technologies

7.9.4 Mobile operators

7.9.4.1 Mobimak

7.9.4.2 Cosmofon

7.9.5 Mobile voice services

7.9.5.1 Prepaid

7.9.6 Mobile data services

7.9.7 Mobile content and applications

8. ROMANIA

8.1 Key statistics

8.2 Telecommunications market

8.2.1 Overview of Romania’s telecom market

8.3 Regulatory environment

8.3.1 Background

8.3.2 Regulatory authority

8.3.3 Privatisation

8.3.4 Telecom sector liberalisation in Romania

8.3.5 Access

8.3.6 Interconnection

8.3.7 Carrier selection and carrier preselection

8.4 Fixed network operators in Romania

8.4.1 Overview of operators

8.4.2 Romtelecom

8.4.3 Alternative operators

8.4.3.1 RCS&RDS

8.4.3.2 Atlas Telecom

8.4.3.3 SN Radiocomunicatii

8.5 Telecommunications infrastructure

8.5.1 National telecom network

8.5.2 International infrastructure

8.5.3 Infrastructure developments

8.5.3.1 Next Generation Networks (NGNs)

8.5.4 Telecoms & IT

8.6 Internet market

8.6.1 Overview of the Internet in Romania

8.6.1.1 Internet statistics

8.6.1 ISP market

8.7 Broadband market

8.7.1 Market overview

8.7.2 Broadband forecasts to 2015

8.7.2.1 Scenario 1 - stronger broadband subscriber growth

8.7.2.2 Scenario 2 - slower broadband subscriber growth

8.7.3 Cable modems

8.7.4 Asymmetric Digital Subscriber Line (ADSL)

8.7.5 LAN

8.7.6 Fibre-to-the-Home (FttH) networks

8.7.7 Broadband Powerline (BPL)

8.7.8 Wireless broadband

8.7.8.1 WiFi

8.7.8.2 Internet via satellite

8.8 Convergence

8.8.1 Triple play

8.8.2 Overview of broadcasting market

8.8.2.1 Broadcasting statistics

8.8.2.2 Romanian Television Company (TVR)

8.8.2.3 Commercial broadcasters

8.8.3 Digital TV

8.8.3.1 Digital Terrestrial TV (DTTV)

8.8.3.2 Broadband TV (IPTV)

8.8.3.3 Cable TV (CATV)

8.8.3.3.1 UPC Romania

8.8.3.3.2 Astral

8.8.3.3.3 RCS&RDS

8.8.3.4 Satellite-based digital pay TV developments

8.8.3.4.1 DigiTV

8.8.3.4.2 Focus Sat

8.8.3.4.3 DCS / Max TV

8.8.3.4.4 DTH Television Group / Boom TV

8.9 Mobile communications

8.9.1 Overview & analysis of Romania’s mobile market

8.9.1.1 Mobile Virtual Network Operators (MVNOs)

8.9.1.2 Mobile statistics

8.9.2 Regulatory issues

8.9.2.1 Third Generation (3G) licences

8.9.2.2 Additional 3G licences awarded

8.9.2.3 Interconnection tariffs

8.9.3 Mobile technologies

8.9.3.1 Analogue

8.9.3.2 Digital

8.9.3.3 Third Generation (3G) mobile

8.9.3.3.1 Vodafone

8.9.3.3.2 Orange Romania

8.9.4 Major mobile operators

8.9.4.1 Telemobil / Zapp

8.9.4.2 Vodafone

8.9.4.3 Mobil Rom / Orange Romania

8.9.4.4 Cosmote Romania

8.9.5 Mobile voice services

8.9.5.1 Prepaid services

8.9.6 Mobile data services

8.9.6.1 Short Message Service (SMS)

8.9.6.2 Multimedia Messaging Service (MMS)

8.9.6.3 Wireless Applications Protocol (WAP)

8.9.6.4 General Packet Radio Service (GPRS)

8.9.6.5 Enhanced Data for GSM Evolution (EDGE)

8.9.6.6 Broadband wireless data service (1x EVDO)

8.9.6.7 WCDMA/HSDPA

8.9.6.8 Mobile TV

8.9.6.9 BlackBerry

8.9.7 Mobile content and applications

9. SERBIA AND MONTENEGRO

9.1 Key statistics

9.2 Telecommunications market

9.2.1 Overview of Serbia and Montenegro’s telecom market

9.3 Regulatory environment

9.3.1 Background

9.3.1.1 Serbia

9.3.1.1.1 Telecommunications law of 1997

9.3.1.1.2 Telecommunications law of 2003

9.3.1.2 Montenegro

9.3.2 Regulatory authorities

9.3.2.1 Serbia

9.3.2.2 Montenegro

9.3.2.3 Kosovo

9.3.3 Telecom sector liberalisation in Serbia and Montenegro

9.3.4 Privatisation

9.3.4.1 Serbia

9.3.4.1.1 Mobi 63

9.3.4.2 Montenegro

9.3.4.3 Kosovo

9.3.5 Interconnect

9.4 Fixed network operators in Serbia and Montenegro

9.4.1 Crnogorski Telekom (Telekom Montenegro)

9.4.2 Telekom Srbija (Telekom Serbia)

9.4.3 Post and Telecom of Kosovo (PTK)

9.5 Telecommunications infrastructure

9.5.1 National telecom network and international infrastructure

9.5.1.1 Serbia

9.5.1.2 Montenegro

9.5.1.3 Kosovo

9.5.2 International infrastructure

9.5.2.1 Satellite networks

9.5.3 Infrastructure developments

9.5.3.1 Wireless Local Loop (WLL)

9.5.3.2 Next Generation Networks (NGNs)

9.5.3.3 WiMAX

9.6 Internet market

9.6.1 Overview of the Internet in Serbia and Montenegro

9.6.1.1 Internet statistics

9.6.2 Internet access locations

9.6.3 ISP market

9.6.3.1 Serbia

9.6.3.2 Montenegro

9.7 Broadband market

9.7.1 Overview

9.8 Convergence

9.8.1 Overview of broadcasting market

9.8.1.1 Serbia

9.8.1.2 Montenegro

9.8.2 Regulatory issues

9.8.2.1 Serbia

9.8.2.2 Kosovo

9.8.3 Digital TV

9.8.3.1 Cable TV (CATV)

9.8.3.2 Satellite-based digital pay TV developments

9.9 Mobile communications

9.9.1 Overview of Serbia and Montenegro’s mobile market

9.9.1.1 Mobile statistics

9.9.2 Regulatory issues

9.9.2.1 First mobile licence for Kosovo

9.9.2.2 Second mobile licence for Kosovo

9.9.2.3 Third mobile licence for Serbia

9.9.2.4 Mobtel ownership dispute

9.9.3 Mobile technologies

9.9.3.1 Analogue

9.9.3.2 Digital

9.9.3.3 Third Generation (3G) mobile

9.9.4 Major mobile operators

9.9.4.1 Mobtel/Mobi 63 (Serbia)

9.9.4.2 Telekom Srbija / Mobilna Telefonija Srbija (MTS) (Serbia)

9.9.4.3 ProMonte (Montenegro)

9.9.4.4 Monet (Montenegro)

9.9.4.5 Vala900 (Kosovo)

9.9.4.6 Mobikos (Kosovo)

9.9.5 Mobile voice services

9.9.5.1 Prepaid

9.9.6 Mobile data services

9.9.6.1 Short Message Service (SMS)

9.9.6.2 Multimedia Messaging Service (MMS)

9.9.6.3 Wireless Application Protocol (WAP)

9.9.6.4 General Packet Radio Service (GPRS)

9.9.6.5 Enhanced Data for GSM Evolution (EDGE)

10. GLOSSARY OF ABBREVIATIONS

LIST OF TABLES

Table 1 - Country statistics Albania - 2005

Table 2 - Telecom revenue and investment statistics - 2002

Table 3 - Telephone network statistics - 2005

Table 4 - Internet provider statistics - 2005

Table 5 - Internet user statistics - 2005

Table 6 - Mobile statistics - June 2006

Table 7 - National telecommunications authority

Table 8 - Fixed lines in service and teledensity - 1995 - 2005

Table 9 - Internet users and penetration - 1995 - 2004

Table 10 - Internet host computers - 1995 - 2005

Table 11 - Mobile subscribers by operator and annual change - June 2006

Table 12 - Mobile subscriber growth and penetration - 1996 - 2006

Table 13 - Country statistics Bosnia-Herzegovina - 2005

Table 14 - Telecom revenue and investment statistics - 2004

Table 15 - Telephone network statistics - 2005

Table 16 - Internet provider statistics - 2005

Table 17 - Internet user statistics - 2005

Table 18 - Mobile statistics - June 2006

Table 19 - National telecommunications authorities

Table 20 - Fixed line subscribers by operator - 2001 - 2005

Table 21 - BH Telecom - main revenue by service - 2004 - 2005

Table 22 - Fixed lines in service and teledensity - 1995 - 2005

Table 23 - Internet users and penetration - 1999 - 2005

Table 24 - Internet host computers - 1999 - 2005

Table 25 - Internet subscribers by access type and annual change - 2004 - 2005

Table 26 - Mobile subscribers by operator and annual growth - June 2006

Table 27 - Mobile subscriber growth and penetration - 1998 - 2006

Table 28 - Prepaid subscribers by operator - 2003 - 2005

Table 29 - Country statistics Bulgaria - 2005

Table 30 - Telephone network statistics - 2005

Table 31 - Internet provider statistics - 2005

Table 32 - Internet user statistics - 2005

Table 33 - Mobile statistics - June 2006

Table 34 - National telecommunications authority

Table 35 - Telecom revenue statistics & breakdown by service provided - 2001 - 2005

Table 36 - BTC - Financials and annual change - 2003 - 2005

Table 37 - BTC tariff rebalancing - May 2004 - April 2005

Table 38 - Fixed lines in service and teledensity - 1995 - 2005

Table 39 - Household fixed line penetration - 2002 - 2005

Table 40 - Internet user growth and penetration - 1995 - 2005

Table 41 - Internet host computers - 1994 - 2005

Table 42 - Internet access speeds - 2005

Table 43 - Mobile subscribers by operator and annual growth - June 2006

Table 44 - Mobile subscribers and penetration - 1995 - 2006

Table 45 - Mobile operator market share by revenue - 2003 - 2005

Table 46 - Total mobile sector revenue by service - 2003 - 2005

Table 47 - Geographic and population coverage by operator - 2005

Table 48 - GloBul - financial figures and annual change - 2004 - 2005

Table 49 - Ratio of prepaid to postpaid subscribers - 2000 - 2005

Table 50 - Total SMS sent and annual change - 2003 - 2005

Table 51 - Total MMS sent and annual change - 2003 - 2005

Table 52 - Country statistics Croatia - 2005

Table 53 - Telephone network statistics - 2005

Table 54 - Internet provider statistics - 2006

Table 55 - Internet user statistics - 2005

Table 56 - T-HT ADSL subscribers - June 2006

Table 57 - Mobile statistics - June 2006

Table 58 - National telecommunications authorities

Table 59 - T-HT revenue breakdown - 2005

Table 60 - Fixed lines in service and teledensity - 1995 - 2005

Table 61 - Internet users and penetration - 1995 - 2005

Table 62 - Internet host computers - 1995 - 2004

Table 63 - T-HT dial-up subscribers - 2003 - 2005

Table 64 - T-HT Internet subscribers - 2005

Table 65 - T-HT ADSL subscribers - 2003 - 2006

Table 66 - Audience share by broadcaster - Prime time - 2004 - 2006

Table 67 - Audience share by broadcaster - All day - 2004 - 2006

Table 68 - Mobile subscribers by operator and annual change - June 2006

Table 69 - Mobile subscriber growth and penetration - 1995 - 2006

Table 70 - T-Mobile Hrvatska prepaid subscribers - 2000 - 2005

Table 71 - Country statistics Cyprus - 2005*

Table 72 - Telephone network statistics - 2005

Table 73 - Internet provider statistics - 2005

Table 74 - Internet user statistics - 2005

Table 75 - Broadband statistics - 2005

Table 76 - Mobile statistics - June 2006

Table 77 - National telecommunications authority

Table 78 - CyTA financials: operating, assets, cash flow and capital expenditure - 2001 - 2005

Table 79 - CyTA operating income by source and annual change - 2004 - 2005

Table 80 - Fixed lines in service and teledensity - 1995 - 2005

Table 81 - Internet users and penetration - 1995 - 2005

Table 82 - Internet host computers - 1995 - 2005

Table 83 - Dial-up subscribers and annual change - 2003 - 2005

Table 84 - CyTA ADSL subscribers and annual change - 2003 - 2005

Table 85 - Broadband subscriber growth - stronger market growth scenario - 2006 - 2010; 2015

Table 86 - Broadband subscriber growth - weaker market growth scenario - 2006 - 2010; 2015

Table 87 - Mobile subscribers by operator and annual change - June 2006

Table 88 - Mobile subscriber growth and penetration - 1995 - 2006

Table 89 - Market share by operator based on turnover - 2005

Table 90 - Market share by operator based on subscribers - 2005

Table 91 - Areeba - financial data and annual change - 2004 - 2005

Table 92 - SMS and MMS traffic by operator - 2005

Table 93 - Country statistics Greece - 2006

Table 94 - Telephone network statistics - June 2006

Table 95 - Internet provider statistics - 2005

Table 96 - Internet user statistics - 2005

Table 97 - Broadband statistics - March 2006

Table 98 - Mobile statistics - June 2006

Table 99 - National telecommunications authority

Table 100 - Telecoms revenue and gross profits - 1998 - 2004

Table 101 - Telecoms revenue by operators - 1998 - 2004

Table 102 - Telecoms assets by operators - 1998 - 2004

Table 103 - Unbundled loops and access lines - March 2006

Table 104 - OTE Group financial statistics and annual change - 2005 - 2006

Table 105 - OTE operating statistics and annual change - 2004 - 2005

Table 106 - OTE operating statistics and annual change - 2005 - 2006

Table 107 - OTE voice traffic statistics - calls and minutes - 2005

Table 108 - OTE voice traffic statistics - minutes and annual change - 2005 - 2006

Table 109 - FORTHnet operating statistics and annual change - 2004 - 2005

Table 110 - Teledome financial statistics - 2001 - 2005

Table 111 - Fixed lines in service and teledensity - 1995 - 2006

Table 112 - Internet usage motivation - March 2006

Table 113 - Internet users and penetration - 1995 - 2005

Table 114 - Internet host computers - 1995 - 2005

Table 115 - Total broadband subscribers per segment and penetration - 2004 - 2006

Table 116 - OTE ADSL subscribers - 2004 - 2006

Table 117 - Broadband subscriber growth - stronger market growth scenario - 2006 - 2010; 2015 106

Table 118 - Broadband subscriber growth - weaker market growth scenario - 2006 - 2010; 2015

Table 119 - Mobile subscribers by operator and annual change - June 2006

Table 120 - Mobile subscribers and penetration - 1996 - 2006

Table 121 - Mobile market share by operator - 2004 - 2005

Table 122 - Share of new subscribers by operator - Q4 2005

Table 123 - TIM Hellas operating statistics and annual change - 2004 - 2005

Table 124 - TIM Hellas voice traffic statistics - 2001 - 2005

Table 125 - CosmOTE consolidated financial statistics - 2005 - 2006

Table 126 - CosmOTE financial statistics by operator - January - June 2006

Table 127 - CosMOTE financial statistics - 2005

Table 128 - CosMOTE mobile subscribers and annual change - June 2006

Table 129 - Country statistics Macedonia - 2005

Table 130 - Telephone network statistics - 2005

Table 131 - Internet provider statistics - 2005

Table 132 - Internet user statistics - 2005

Table 133 - Mobile statistics - June 2006

Table 134 - National telecommunications authority

Table 135 - Fixed lines in service and teledensity - 1995 - 2005

Table 136 - MT residential & business lines - 2004 - 2006

Table 137 - MT payphones & ISDN channels - 2004 - 2006

Table 138 - Internet users and penetration - 1995 - 2005

Table 139 - Internet host computers - 1995 - 2005

Table 140 - MT Internet subscribers by connection type - 2004 - 2006

Table 141 - MTnet dial-up subscribers and market share - 2004 - 2006

Table 142 - Mobile subscribers and annual change - June 2006

Table 143 - Mobile subscribers and penetration - 1997 - 2006

Table 144 - Mobimak MOU and ARPU - 2004 - 2006

Table 145 - Mobimak prepaid subscribers and total subscribers - 2004 - 2006

Table 146 - Country statistics Romania - 2005

Table 147 - Telecom revenue and investment statistics - 2005

Table 148 - Telephone network statistics - June 2006

Table 149 - Internet provider statistics - 2005

Table 150 - Internet user statistics - 2005

Table 151 - Broadband statistics - 2005

Table 152 - Mobile statistics - June 2006

Table 153 - National telecommunications authorities

Table 154 - Telecom revenue by services offered and annual change - 2003 - 2004

Table 155 - Telecoms market service providers - 2005

Table 156 - Call traffic volume and annual change - 2004 - 2005

Table 157 - Number of operators offering fixed-line services - 2003 - 2005

Table 158 - Romtelecom financial statistics - half year and annual change - 2005 - 2006

Table 159 - Romtelecom financial statistics and annual change - 2003 - 2005

Table 160 - Alternative operators - subscribers and market share - 2003 - 2005

Table 161 - Fixed lines in service and teledensity - 1995 - 2006

Table 162 - Fixed line subscribers in rural and urban areas - 2002 - 2004

Table 163 - Internet user growth and penetration - 1995 - 2005

Table 164 - Internet host computers - 1994 - 2005

Table 165 - Internet connections by connection type - 2003 - 2005

Table 166 - Active ISPs by service offered - 2003 - 2005

Table 167 - Broadband subscriber growth - stronger market growth scenario - 2006 - 2010; 2015 146

Table 168 - Broadband subscriber growth - weaker market growth scenario - 2006 - 2010; 2015

Table 169 - Active broadcasters - 2003 - 2005

Table 170 - Audience share by broadcaster - Prime time - 2004 - 2006

Table 171 - Audience share by broadcaster - All day - 2004 - 2006

Table 172 - Romanian DTH subscribers - October 2006

Table 173 - DigiTV subscribers - October 2006

Table 174 - Mobile subscribers by operator and annual change - June 2006

Table 175 - Mobile subscriber growth and penetration - 1995 - 2006

Table 176 - Market share by operator - 2003 - 2006

Table 177 - Orange Romania revenue, monthly ARPU and annual change - 2003 - 2005

Table 178 - Cosmorom financial statistics and annual change - 2005 - 2006

Table 179 - SMS traffic and annual change - 2002 - 2005

Table 180 - MMS traffic and annual change - 2003 - 2005

Table 181 - WAP Internet access connections and annual change - 2003 - 2004

Table 182 - Country statistics Serbia and Montenegro - 2005

Table 183 - Telephone network statistics - 2004

Table 184 - Internet provider statistics - 2005

Table 185 - Internet user statistics - 2005

Table 186 - Mobile statistics - June 2006

Table 187 - National telecommunications authorities

Table 188 - Telekom Montenegro - PSTN and ISDN lines in service - 2005 - 2006

Table 189 - Fixed lines in service and teledensity - 1995 - 2004

Table 190 - Telekom Montenegro - payphones and ISDN channels - 2005 - 2006

Table 191 - Telekom Montenegro - Total traffic (millions of minutes) - 2005 - 2006

Table 192 - Internet users and penetration - 1998 - 2005

Table 193 - Internet host computers - 1996 - 2004

Table 194 - Serbia dial-up subscribers - 2004 - 2005

Table 195 - Internet CG - dial-up subscribers & market share - 2005 - 2006

Table 196 - Serbian broadband subscriptions by connection type - 2004 - 2005

Table 197 - Internet CG ADSL & leased line subscribers - 2005 - 2006

Table 198 - Mobile subscribers by country and operator and annual change - June 2006

Table 199 - Mobile subscriber growth and penetration - 1998 - 2006

Table 200 - Promonte prepaid subscribers - 2004 - 2006

LIST OF EXHIBITS

Exhibit 1 - 2G auction results - July 2001

Exhibit 2 - 3G auction results - July 2001