2007 Australia - Residential, Business, Government and Regional Markets

1. BUSINESS AND RESIDENTIAL MARKETS

1.1 Business market

1.1.1 Market trends

1.1.2 Statistical overview

1.1.3 Business market surveys

1.2 Residential market

1.2.1 Household use of Internet information technology

1.2.2 Household use of Internet information technology - 2005

1.2.3 Sensis consumer index - 2006

1.2.4 Other residential market surveys

2. GOVERNMENT MARKETS

2.1 Statistical overview

2.1.1 Market surveys - 2007

2.1.2 Market surveys - 2005 and 2006

2.1.3 Sensis 2006 e-Business Report for SMEs

2.1.4 E-business and Internet trends amongst SMBs - October 2006

2.1.5 The Sensis e-Business index

2.1.6 Business use of information technology - ABS data

2.1.7 Other ABS surveys

2.1.8 Telecommunication insights for small businesses

2.1.9 ICT in business

2.1.10 ABS study examines economic impact of ICT

2.2 New South Wales & the ACT

2.2.1 New South Wales

2.2.2 Australian Capital Territory

2.3 Victoria

2.3.1 Government’s broadband framework

2.3.2 Overview of broadband strategies

2.3.3 Multimedia Victoria says 7% of State still waiting for broadband - March 2007

2.3.4 National Broadband Strategy (NBS)

2.3.5 Contracts with telco suppliers

2.3.6 Govt claims consumers and business are being denied broadband - February 2006

2.3.7 Telecommunications Purchasing and Management Strategy (TPAMS)

2.4 Queensland

2.4.1 Market overview

2.4.2 Mobile services

2.4.3 Queensland Government broadband initiatives

2.4.4 Government three-year strategy

2.4.5 Broadband developments

2.4.6 Local developments

2.4.7 Government ICT initiatives

2.5 SA, WA, NT & Tasmania

2.5.1 South Australia

2.5.2 Western Australia

2.5.3 Northern Territory

2.5.4 Tasmania

3. REGIONAL MARKETS

3.1 Infrastructure overview

3.1.1 The regional backhaul problem

3.1.2 Market overview - setting the scene

3.1.3 Regional Internet Exchanges

3.1.4 Other major infrastructure providers

3.2 Government policies

3.2.1 Broadband Guarantee

3.2.2 Regional wholesale access network

3.2.3 Regional $2 billion Communications Fund

3.2.4 Connect Australia $1 billion fund starts in 2006

3.3 Broadband projects

3.3.1 New South Wales & the ACT

3.3.2 Victoria

3.3.3 Queensland

3.3.4 South Australia & Northern Territory

3.3.5 Tasmania

3.3.6 Western Australia

4. GLOSSARY OF ABBREVIATIONS

Exhibit 1 - Rural fibre towns

Exhibit 2 - Broadband Connect bidders

Exhibit 3 - Armidale demographics

Table 1 - Dial-up and broadband subscriber overview - mid-2006

Table 2 - Business broadband subscribers - 2002 - 2008; 2010

Table 3 - Business broadband ARPU & annual change - 2004 - 2006

Table 4 - Business market Internet revenue - 1997 - 2007

Table 5 - Small business Internet access technology by metro/non-metro region - 2006

Table 6 - SMB Internet access technology usage - 2005 - 2006

Table 7 - SMBs Internet connection speeds - 2006

Table 8 - Use of Internet technologies (all SMBs) - 2006

Table 9 - Small business VoIP usage by type - 2006

Table 10 - VoIP non-users - why they’ve not implemented VoIP - 2006

Table 11 - Use of teleworking/remote access technology - 2006

Table 12 - Percentage of business usage of technology - 1994; 1998; 2000 - 2005

Table 13 - Percentage computer and Internet use by employment size - 2003 - 2005

Table 14 - Percentage computer and Internet use by total income - 2003 - 2005

Table 15 - Percentage computer and Internet use by industry- 2003 - 2005

Table 16 - Percentage computer and Internet use by state - 2003 - 2005

Table 17 - Percentage computer and Internet use by total region - 2003 - 2005

Table 18 - Percentage purchasing over the Internet - 2001 - 2005

Table 19 - Main type of Internet connection - 2004 - 2005

Table 20 - Main type of broadband connection - 2004 - 2005

Table 21 - Barriers to broadband usage - 2004 - 2005

Table 22 - Proportion of businesses using broadband by country - 2005

Table 23 - Number of Australian households and technology penetration - 2007

Table 24 - Broadband component of Internet households - 2005 - 2010; 2015

Table 25 - Total households with access to a home computer - 1998 - 2006

Table 26 - Households with access to a home computer - 1998 - 2006

Table 27 - Households with access to a home computer by region - 1998 - 2006

Table 28 - Total households with home Internet access - 1998 - 2006

Table 29 - Households with home Internet access - 1998 - 2006

Table 30 - Households with home Internet access by region - 1998 - 2006

Table 31 - Percentage use of the Internet according to location - 2005 - 2006

Table 32 - Percentage use of the Internet at home by purpose - 2005 - 2006

Table 33 - Percentage use of the Internet at home by main purpose - 2005 - 2006

Table 34 - Main reasons for not having access to the Internet at home - 2005 - 2006

Table 35 - Frequency of use of the Internet at home by gender and region - 2005 - 2006

Table 36 - Proportion of households with access to a computer at home - 1998 - 2005

Table 37 - Number of households with access to a computer at home - 1998 - 2005

Table 38 - Proportion of households with home Internet access - 1998 - 2005

Table 39 - Number of households with home Internet access - 1998 - 2005

Table 40 - Usage of computers by persons - 2004 - 2005

Table 41 - Usage of computers by persons - selected characteristics - 2004 - 2005

Table 42 - Usage of the Internet by persons - selected characteristics - 2004 - 2005

Table 43 - Household Internet connection by access type - 2004 - 2005

Table 44 - Personal usage of the Internet by access type - 2004 - 2005

Table 45 - Household broadband usage by access type - 2004 - 2005

Table 46 - Persons purchasing or ordering goods or services via the Internet - 1999 - 2005

Table 47 - Persons purchasing or ordering goods or services via the Internet - 2004 - 2005

Table 48 - Computerisation in the home - May 2006

Table 49 - Internet usage in the last 12 months - May 2006

Table 50 - Internet applications used in the last 12 months - May 2006

Table 51 - Banking channel preferred by CBA survey respondents - 2006

Table 52 - EIU e-readiness rankings - 2006 - 2007

Table 53 - Computer ownership by industry sector - May 2006

Table 54 - Computer ownership by business size and location - May 2006

Table 55 - Telecommunication equipment ownership - May 2006

Table 56 - SME computer equipment ownership trends - 1999 - 2006

Table 57 - SME computer hardware & software expenditure - 2005 calendar year

Table 58 - SME trends in mean expenditure, computer hardware & software - 2005 calendar year

Table 59 - SME expected computer hardware & software expenditure - 2006 calendar year

Table 60 - New software applications purchased/planned by SMEs - 2005 - 2006

Table 61 - Buying over the Internet by business size - 2006

Table 62 - Buying over the Internet by industry sector - 2006

Table 63 - Proportion of orders placed over the Internet - 2006

Table 64 - What businesses buy over the Internet - 2006

Table 65 - Business usage of technology - 1994; 1998; 2000 - 2005

Table 66 - Percentage computer and Internet use by employment size - 2003 - 2005

Table 67 - Percentage computer and Internet use by total income - 2003 - 2005

Table 68 - Percentage computer and Internet use by industry - 2003 - 2005

Table 69 - Percentage computer and Internet use by state - 2003 - 2005

Table 70 - Percentage computer and Internet use by total region - 2003 - 2005

Table 71 - Purchasing over the Internet - 2001 - 2005

Table 72 - Main type of Internet connection - 2004 - 2005

Table 73 - Main type of broadband connection - 2004 - 2005

Table 74 - Barriers to broadband usage - 2004 - 2005

Table 75 - Proportion of businesses using broadband by country - 2005

Table 76 - Use of telecommunication services in South Australia - 2006