2007 Europe - Telecoms, Mobile and Broadband in United Kingdom and Ireland

• Market and industry analyses, trends and developments
• Facts, figures and statistics
• Industry and regulatory issues
• Research, Marketing, Benchmarking
• Major Players, Revenues, Subscribers, Prepaid
• VoIP, IPTV, VoD, digital TV and DTTV
• Convergent media

1. UNITED KINGDOM

1.1 Key statistics

1.2 Telecommunications market

1.2.1 Overview of the UK’s telecom market

1.3 Regulatory environment

1.3.1 History

1.3.2 EU Regulatory Framework

1.3.3 Regulatory authority

1.3.4 BT’s structural separation

1.3.5 Next Generation Networks (NGN)

1.3.6 Telecom sector liberalisation in the UK

1.4 Major fixed network operators in the UK

1.4.1 New regulations

1.4.2 British Telecom

1.4.3 KCOM

1.4.4 Cable & Wireless

1.4.5 Virgin Media

1.4.6 COLT Telecom

1.4.7 THUS

1.4.8 Carphone Warehouse

1.4.9 Post Office re-entry

1.4.10 Orange

1.5 Telecommunications infrastructure

1.5.1 National telecom network

1.5.2 International

1.6 Broadband market

1.6.1 Overview

1.6.2 Cable modems

1.6.3 Asymmetrical Digital Subscriber Line (ADSL)

1.6.4 Fibre-to-the-Home (FttH) networks

1.6.5 Broadband Powerline (BPL)

1.6.6 Wireless broadband

1.6.7 Broadband forecasts to 2017

1.7 Convergence

1.7.1 Overview of media convergence

1.7.2 Key general trends

1.7.3 Triple play models

1.7.4 Regulator issues

1.7.5 Digital TV (DTV)

1.8 Mobile communications

1.8.1 Overview of the UK’s mobile market

1.8.2 Regulatory issues

1.8.3 Mobile technologies

1.8.4 Major mobile operators

1.8.5 Mobile voice services

1.8.6 Mobile data services

2. IRELAND

2.1 Key statistics

2.2 Telecommunications market

2.2.1 Overview of Ireland’s telecom market

2.3 Regulatory environment

2.3.1 History

2.3.2 Regulatory authority

2.3.3 Telecom sector liberalisation in Ireland

2.3.4 Number Portability (NP)

2.3.5 Carrier PreSelection (CPS)

2.4 Fixed network operators in Ireland

2.4.1 Operator market shares

2.4.2 eircom

2.4.3 BT Ireland

2.4.4 Smart Telecom

2.4.5 Tele2

2.4.6 Other operators

2.5 Telecommunications infrastructure

2.5.1 National telecom network

2.5.2 Structural separation issues

2.5.3 International

2.6 Broadband market

2.6.1 Overview

2.6.2 Broadband statistics

2.6.3 Cable modems

2.6.4 Asymmetrical Digital Subscriber Line (ADSL)

2.6.5 Broadband forecasts to 2017

2.7 Convergence

2.7.1 Overview of media convergence

2.7.2 Key general trends

2.7.3 Triple play models

2.7.4 Regulatory issues

2.7.5 Digital TV

2.8 Mobile communications

2.8.1 Overview of Ireland’s mobile market

2.8.2 Regulatory issues

2.8.3 Mobile technologies

2.8.4 Major mobile operators

2.8.5 Mobile voice services

2.8.6 Mobile data services

2.8.7 Mobile applications

3. GLOSSARY OF ABBREVIATIONS

List of Exhibits

Exhibit 1 - Principal submarine cables from the UK - 2007

Exhibit 2 - BT’s wholesale DSL products - 2007

Exhibit 3 - Wireless opportunities

Exhibit 4 - WLAN operator business models - 2007

Exhibit 5 - Operators’ service bundling offers - August 2007

Exhibit 6 - Technology developments in bundled services - 2007 - 2008

Exhibit 7 - Digital broadcasting switchover timetable - 2008 - 2012

Exhibit 8 - Snapshot of digital TV services - July 2007

Exhibit 9 - Popular VoIP providers - 2007

Exhibit 10 - 3G infrastructure suppliers

Exhibit 11 - 3G licence results - June 2002

Exhibit 12 - WDMDS licences: operators, spectrum and fees - 2005

List of Tables

Table 1 - Country statistics United Kingdom - 2007

Table 2 - Telecom revenue and investment statistics - 2007

Table 3 - Telephone network statistics - 2007

Table 4 - Internet user statistics - June 2007

Table 5 - Broadband statistics - March 2007

Table 6 - Mobile statistics - June 2007

Table 7 - National telecommunications authority

Table 8 - Cost of average telecoms services - 2002 - 2006

Table 9 - Communications retail sector revenue - 2001 - 2006

Table 10 - Share of communications wholesale and retail revenue - 2001 - 2006

Table 11 - Communications wholesale and retail revenue - 2001 - 2006

Table 12 - Telecom connections: fixed, mobile, broadband and Internet - 2002 - 2007

Table 13 - BT Openreach LLU volumes - 2004 - 2007

Table 14 - LLU, shared access price - connection, monthly rental - 2004 - 2006

Table 15 - Proportion of unbundled exchanges and connections - 2005 - 2007

Table 16 - Unbundled loops and access lines - 2004 - 2007

Table 17 - ISP share of LLU lines - 2006

Table 18 - Share of non-BT lines by sector - 2002 - 2006

Table 19 - Numbers ported - 2004 - 2005 *

Table 20 - Lines with CPS - 2004 - 2007

Table 21 - Use of alternative fixed-line providers - 2006

Table 22 - WLR lines - 2004 - 2007

Table 23 - Market share of fixed voice calls - 2002 - 2006

Table 24 - BT market share of residential call types by traffic volumes - 2002 - 2006

Table 25 - BT revenue, EBITDA, CAPEX, profit, debt and annual change - 2006 - 2007

Table 26 - KCOM turnover - 1999 - 2007

Table 27 - Cable & Wireless financial statistics - 2006 - 2007

Table 28 - Virgin Media revenue - 2006 - 2007

Table 29 - COLT data and voice revenue, EBITDA and annual change - 2006 - 2007

Table 30 - THUS mobile and broadband subscribers - 2006 - 2007

Table 31 - THUS revenue, EBITDA and operating loss - 2006 - 2007

Table 32 - Carphone Warehouse revenue, profit and annual change - 2007

Table 33 - Fixed lines in service and teledensity - 1995 - 2007

Table 34 - Broadband retail revenue - 2000 - 2007

Table 35 - ISP market share of broadband subscribers - 2006 - 2007

Table 36 - Broadband connections by type - 2002 - 2007

Table 37 - Market share of broadband subscribers - 2002 - 2007

Table 38 - Broadband availability by households - 2000 - 2007

Table 39 - Internet / Broadband service revenue - 2001 - 2006

Table 40 - UK broadband market overview - 2003 - 2006

Table 41 - Broadband penetration by technology - 2004 - 2006

Table 42 - Total broadband subscribers and penetration by type - 2004 - 2007

Table 43 - Percentage Internet access by dial-up and broadband - 2000 - 2006

Table 44 - Residential Internet and broadband connections - 2002 - 2007

Table 45 - PC, broadband and Internet household penetration - 2000 - 2007

Table 46 - Broadband and narrowband share of connections - 2004 - 2006

Table 47 - Broadband lines by type: DSL, LLU, cable; wholesale - 2006

Table 48 - Virgin Media subscriber statistics - 2006 - 2007

Table 49 - Virgin Media cable revenue statistics - 2006 - 2007

Table 50 - xDSL subscribers - 2000 - 2007

Table 51 - Average UK residential broadband subscription prices - 2001 - 2006

Table 52 - BT retail and wholesale broadband subscribers - 2004 - 2007

Table 53 - Pipex revenue and pre-tax loss - 2006 - 2007

Table 54 - Forecast broadband subscriber growth - stronger market growth scenario - 2007 - 2011; 2017

Table 55 - Forecast broadband subscriber growth - weaker market growth scenario - 2007 - 2011; 2017

Table 56 - Availability and penetration of digital services - mid-2007

Table 57 - Proportion of bundled services by type - 2006

Table 58 - Statistical overview of the digital TV market - 2005 - 2007

Table 59 - Market share of TV homes by platform (primary sets) - 2005 - 2007

Table 60 - Digital TV take up, share of main TV sets - 2004 - 2007

Table 61 - Share of multi-channel TV - 2004 - 2007

Table 62 - Digital TV share of net additions - 2004 - 2007

Table 63 - Homes equipped for DTTV - 2006 - 2007

Table 64 - DTTV equipment sales - 2006 - 2007

Table 65 - Cumulative DTTV STB sales - 2006 - 2007

Table 66 - BT VoIP subscribers - 2006 - 2007

Table 67 - Cable TV subscribers and penetration - 2003 - 2007

Table 68 - Virgin Media subscribers, connected homes, ARPU and DVRs - 2006 - 2007

Table 69 - Virgin Media revenue, operating cash flow and operating income - 2005 - 2006

Table 70 - Free-to-view satellite households - 2005 - 2007

Table 71 - BSkyB subscriber statistics - 2005 - 2007

Table 72 - BSkyB ARPU - 2005 - 2007

Table 73 - BSkyB revenue, operating profit and annual change - 2007

Table 74 - Mobile voice traffic and total traffic - 2005 - 2006

Table 75 - Mobile operators, technology, subscribers and annual change - June 2007

Table 76 - Market share by operator - Q2 2007

Table 77 - Mobile subscribers and penetration - 1995 - 2007

Table 78 - Active mobile subscribers: contract and prepaid - 2001 - 2006

Table 79 - Mobile and fixed phones in homes - 2000 - 2007

Table 80 - Consumer methods of making/receiving calls - 2004 - 2005

Table 81 - Mobile subscribers by operator - 2000 - 2007

Table 82 - Mobile retail revenue by operator - 2000 - 2007

Table 83 - Total mobile retail revenue by sector - 2002 - 2006

Table 84 - ARPU by operator - 2006 - 2007

Table 85 - Data and voice ARPU per subscriber - 2002 - 2006

Table 86 - ARPU by subscription type - 2002 - 2006

Table 87 - 3G licence results - April 2000

Table 88 - Portion of spectrum use by sector - 2006

Table 89 - Mobile numbers ported - 2003 - 2005 *

Table 90 - Average mobile termination charges - 2000 - 2005

Table 91 - Average mobile retail call and messaging revenue - 2002 - 2006

Table 92 - Mobile market share by operator - 2004 - 2007

Table 93 - Share of net adds by network operator - 2005 - 2007

Table 94 - O2 net service and total revenue, OIBDA and annual change - Q2 2007

Table 95 - O2 SMSs sent - 2005 - 2007

Table 96 - O2 quarterly ARPU - blended, contract, prepaid and data - 2006 - 2007

Table 97 - O2 subscribers, prepaid and contract - 2005 - 2007

Table 98 - Vodafone ARPU - blended, contract and prepaid - 2005 - 2007

Table 99 - Vodafone mobile non voice as % service revenue - 2005 - 2007

Table 100 - Vodafone 3G and live! subscribers - 2005 - 2007

Table 101 - Vodafone subscribers and proportion prepaid - 2001 - 2007

Table 102 - Vodafone Group revenue by sector and annual change - 2006 - 2007

Table 103 - T-Mobile revenue, ARPU, EBITDA and annual change - 2006 - 2007

Table 104 - T-Mobile subscriber statistics - 2005 - 2007

Table 105 - Orange subscribers, contract and prepaid - 2006 - 2007

Table 106 - Orange service revenue: data as % of total - 2006 - 2007

Table 107 - Orange revenue - 2005 - 2007

Table 108 - Orange annual ARPU: contract, prepaid, blended, voice and data - 2006 - 2007

Table 109 - Virgin Mobile subscribers - 2005 - 2007

Table 110 - Carphone Warehouse subscribers - 2002 - 2007

Table 111 - Carphone Warehouse mobile revenue - 2006 - 2007

Table 112 - Percentage of prepaid customers per operator - 2003 - 2006

Table 113 - Average cost per mobile minute (pence) - 2002 - 2006

Table 114 - Total and average text messages sent - 1999 - 2007

Table 115 - Average SMS revenues - 2001 - 2005

Table 116 - SMS and MMS revenue by operator - 2006 - 2007

Table 117 - SMS and MMS volumes by operator - 2006 - 2007

Table 118 - Average monthly MMS use - 2003 - 2005

Table 119 - Vodafone live! customers - 2005 - 2007

Table 120 - Country statistics Ireland - 2007

Table 121 - Telecom revenue and investment statistics - 2007

Table 122 - Telephone network statistics - 2007

Table 123 - Internet user statistics - June 2007

Table 124 - Broadband statistics - March 2007

Table 125 - Mobile statistics - June 2007

Table 126 - National telecommunications authority

Table 127 - Market revenue shares by fixed, mobile and broadcasting sector - 2002 - 2007

Table 128 - Fixed-line, mobile and broadcasting revenue - 2005 - 2007

Table 129 - Fixed-line revenue by service - 2005 - 2007

Table 130 - Proportion of fixed-line revenue by service - 2004 - 2007

Table 131 - Unbundled loops and access lines - 2004 - 2007

Table 132 - LLU, shared access price - connection, monthly rental - 2004 - 2006

Table 133 - eircom access channels: PSTN, ISDN, ADSL and annual change - 2006 - 2007

Table 134 - Access paths - 2005 - 2007

Table 135 - eircom leased lines by type and annual change - 2005 - 2007

Table 136 - Numbers ported - 2003 - 2006

Table 137 - Indirect access lines: CPS and WLR - 2005 - 2007

Table 138 - Total narrowband fixed-line revenue by operator - 2006 - 2007

Table 139 - Total narrowband fixed-line revenue - 2005 - 2007

Table 140 - Fixed-line call volumes (thousand minutes): incumbent and OAOs - 2005 - 2007

Table 141 - Operator market share of fixed-line connections - June 2007

Table 142 - eircom turnover, EBITDA and CAPEX - 2001 - 2007

Table 143 - eircom revenue, EBITDA, profit and annual change - 2006 - 2007

Table 144 - eircom voice traffic revenue by type and annual change - 2006 - 2007

Table 145 - eircom data traffic revenue by type and annual change - 2006 - 2007

Table 146 - eircom access channels, subscribers and annual change - 2006 - 2007

Table 147 - eircom voice traffic minutes by type and annual change - 2006 - 2007

Table 148 - BT Ireland Internet subscribers - 2006 - 2007

Table 149 - BT Ireland revenue (All Ireland) - 2006 - 2007

Table 150 - Smart Telecom turnover, EBITDA, gross profit/loss - 2003 - 2005

Table 151 - Smart Telecom subscriber statistics by sector - 2005

Table 152 - Fixed lines in service and teledensity - 1995 - 2007

Table 153 - Direct / indirect access paths - 2005 - 2007

Table 154 - Broadband penetration by technology - 2006

Table 155 - Share of home Internet connections by technology - June 2007

Table 156 - Share of corporate Internet connections by technology - 2005 - 2006

Table 157 - Share of home Internet connections by ISP - June 2007

Table 158 - Total broadband subscribers by access type - 2002 - 2007

Table 159 - Narrowband subscribers; metered and flat rate - 2005 - 2007

Table 160 - Internet share by platform - 2004 - 2007

Table 161 - Broadband and Internet growth by platform - 2006 - 2007

Table 162 - Share of total broadband market by operator - 2004 - 2007

Table 163 - Proportion of DSL access by type - 2004 - 2006

Table 164 - UPC Broadband subscribers - 2006 - 2007

Table 165 - DSL access provision by type and operator - 2002 - 2007

Table 166 - eircom’s ADSL and bitstream lines - 2004 - 2007

Table 167 - Wireless hotspots and access points - March 2007

Table 168 - Forecast broadband subscriber growth - stronger market growth scenario - 2007 - 2011; 2017

Table 169 - Forecast broadband subscriber growth - weaker market growth scenario - 2007 - 2011; 2017

Table 170 - Statistical overview of Ireland’s broadcasting market - 2006 - 2007

Table 171 - Take-up of broadcasting services, % of total - 2002 - 2007

Table 172 - Digital TV: cable and satellite market share - 2004 - 2007

Table 173 - Corporate and SME use of VoIP - 2005 - 2006

Table 174 - Pay TV market access type: analogue and digital - 2002 - 2006

Table 175 - Digital Pay TV subscribers as % of pay TV - 2005 - 2006

Table 176 - Broadcasting subscribers by platform and annual growth - 2006 - 2007

Table 177 - Pay TV market: percentage analogue and digital (of pay TV) - 2004 - 2007

Table 178 - Broadcasting market breakdown by technology - 2004 - 2007

Table 179 - Subscribers to pay TV services - 2005 - 2007

Table 180 - Cable TV subscribers and penetration - 2000 - 2007

Table 181 - UPC Ireland operating data and subscribers - 2006 - 2007

Table 182 - Satellite TV antennae and home penetration - 1992 - 2007

Table 183 - BSkyB satellite TV subscribers - 2003 - 2007

Table 184 - Operator blended ARPU - 2005 - 2007

Table 185 - Mobile operators, technology, subscribers and annual growth - June 2007

Table 186 - Mobile subscribers and penetration - 1995 - 2007

Table 187 - Mobile-only subscribers and fixed-line connections - 2003 - 2006

Table 188 - Mobile market revenue - 2005 - 2007

Table 189 - Mobile traffic volume - 2005 - 2007

Table 190 - Mobile market share by operator- 2004 - 2007

Table 191 - Market share of net adds by operator - 2005 - 2007

Table 192 - Market share of revenue by operator - 2003 - 2007

Table 193 - Roaming tariffs by call type and by operator - 2007

Table 194 - Cumulative mobile numbers ported - 2003 - 2007

Table 195 - Vodafone subscribers - 2006 - 2007

Table 196 - Vodafone ARPU - 2006 - 2007

Table 197 - O2 annualised ARPU, blended, prepaid and contract - 2006 - 2007

Table 198 - O2 revenue, subscribers, SMS, monthly minutes and annual change - Q2 2007

Table 199 - Meteor Mobile subscribers - 2003 - 2007

Table 200 - eircom mobile services revenue, EBITDA and annual change - 2006 - 2007

Table 201 - 3 Ireland revenue and loss - 2005 - 2006

Table 202 - Share of mobile retail voice traffic by type - 2003 - 2005

Table 203 - Mobile voice minutes - 2005 - 2007

Table 204 - Prepaid versus postpaid share of subscribers - 2000 - 2007

Table 205 - Proportion of prepaid and contract subscribers by operator - 2006 - 2007

Table 206 - Meteor Mobile prepaid and contract subscribers - 2006 - 2007

Table 207 - SMS messages sent - 2000 - 2007

Table 208 - MMS messages sent - 2005 - 2007