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The Survey of Law Firm Technology Usage and Acquisition Practices

Product Type: Market Research Report
Published by: Primary Research Group
Published: November 1999
Product Code: R180-62
Description
The Survey explores the increasingly prominent role of information technologies in the daily operations of American law firms. Volume I of the report addresses the use of communications technologies - the Internet, intranets and extranets, conferencing and more. Volume II concerns hardware, software and technology training. Based on a survey of 75 major law firms, the report presents data for the entire sample as well as broken out by number of partners per firm. From Primary Research Group.
Table of Contents






Summary Of Major Findings


Introduction


Chapter One: Staff Positions And Consultants


    Percentage Of Firms That Have Full-time In-house Marketing Directors

    Percentage Of Firms That Maintain Writers Or Editors Whose Primary
    Function Is To Produce Or Edit Newsletters, Articles, Brochures, Web Site
    Content, Speeches Or Other Product Aimed At Enhancing The General Reputation
    Of The Firms
    Percentage Of Firms That Maintain On-staff Graphic Designers

    Mean Number Of Full-time Equivalent Staff Positions Devoted To Marketing

    Mean Number Of Full-time Equivalent Staff Positions Devoted To Marketing,
    Per Partner
    Mean Number Of Writers And Editors Employed By The Firms
    (Excluding Proofreaders), Based On The Subset Of Firms That Employ Writers And
    Editors Whose Primary Function Is To Produce Or Edit Newsletters, Articles,
    Brochures, Web Site Content, Speeches Or Other Product
    Percentage Of Firms
    That Use Public Relations Firms To Enhance The Images Of The Firms

    Percentage Of Firms That Use Marketing Firms That Can Assist With All
    Client-Development Tasks
    Persons Responsible For Overseeing The Firms'
    Marketing Functions
    Percentage of Firms That Responded That Managing
    Partners/CEOs Are Responsible For Overseeing The Firms' Marketing Functions

    Percentage Of Firms That Responded That Managing Committees Are
    Responsible For Overseeing The Firms' Marketing Functions
    Percentage Of
    Firms That Responded That Marketing Partners Are Responsible For Overseeing
    The Firms' Marketing Functions
    Percentage Of Firms That Responded That
    Marketing Managers Are Responsible For Overseeing The Firms' Marketing
    Functions
    Percentage Of Firms That Responded That Outside Consultants Are
    Responsible For Overseeing The Firms' Marketing Functions
    Percentage Of
    Firms That Responded That Persons Other Than Those Listed Above Are
    Responsible For Overseeing The Firms' Marketing Functions
    Percentage Of
    Firms That Indicated That Specified Persons Or Groups Are Responsible For
    Overseeing The Firms' Marketing Functions (Chart)
    Mean Percentage Of Total
    Annual Billings Spent On Marketing
    Percentage Of Firms That Have Specific
    Budgets For Marketing


Chapter Two: Brochures, Newsletters And Other Printed Materials


    Percentage Of Firms That Have Revised Their General Brochures In The Past
    Twelve Months, Based On The Subset Of Firms That Have General Brochures

    Mean Percentage Of The Firms' Practice Groups That Have Their Own
    Brochures
    Mean Number Of Newsletters Produced By The Firms
    Mean Number
    Of Newsletters Produced By The Firms, Per Partner
    Percentage Of Firms That
    Responded That At Least One Of Their Newsletters Is Produced On A Monthly
    Basis
    Percentage Of Firms Whose Newsletters Are Written And Edited
    Entirely In-house
    Mean Annual Spending On Newsletter Production And
    Printing (Including Costs Of Staff Time)
    Mean Annual Spending On
    Newsletter Production And Printing (Including Costs Of Staff Time), Per
    Partner
    Mean Percentage Of Newsletter Production And Printing And Web Site
    Content Development Costs Attributed To Staff Time
    Percentage Of Firms
    That Believe That Their Newsletters Help Attract New Clients
    Percentage Of
    Firms That Indicate That Use Of The Internet Has Led Them To Reduce The Number
    Of Printed Brochures And Newsletters


Chapter Three: Use Of Technology In Law Firm Marketing


    Percentage Of Firms That Use Special Law Marketing Software Packages

    Percentage Of Firms That Post Newsletters To Their Web Sites, Based On The
    Subset Of Firms That Have Web Sites
    Percentage Of Firms That Post Speeches
    And Articles To Their Web Sites, Based On The Subset of Firms That Have Web
    Sites
    Mean Number Of Links To Other Organizations On The Firms' Web Sites,
    Based On The Subset Of Firms That Have Web Sites
    Mean Cumulative Spending
    On Web Site Content Development (Including Costs Of Staff Time)
    Mean
    Cumulative Spending On Web Site Content Development (Including Costs Of Staff
    Time), Per Partner, Based On The Subset Of firms That Have Web Sites
    Mean
    Percentage Of Newsletter Production And Printing And Web Site Content
    Development Costs Attributed To Staff Time
    Percentage Of Firms That Have
    Advertised On Radio Or Television Or Through Space Ads


Chapter Four: Partner And Associate Marketing And Rainmaking
Responsibilities


    Percentage Of Firms That Keep Track Of Their Attorneys' Civic Board
    Memberships
    Percentage Of Firms That Keep Track Of The Number Of Articles
    That Their Attorneys Publish
    Percentage Of Firms That Keep Track Of Their
    Attorneys' Seminars And Speeches
    Mean Number Of Times In The Past Three
    Months That The Firms' Attorneys Have Been Quoted In The Legal Or Mainstream
    Press
    Percentage Of Firms That Impose Client Prospecting Quotas On Their
    Attorneys
    Percentage Of Firms That Responded That Client Prospecting Is A
    Major Factor In Compensation
    Percentage Of Firms That Responded That
    Client Prospecting Counts Toward Billable-Hour Requirements
    Mean Spending
    In The Past Year On Office Furniture And Fixtures
    Mean Spending In The
    Past Year On Office Furniture And Fixtures, Per Partner
    Mean Spending In
    The Past Year Entertaining Existing Clients
    Mean Spending In The Past Year
    Entertaining Existing Clients, Per Partner
    Mean Spending In the Past Year
    Entertaining Potential New Clients
    Mean Spending In The Past Year
    Entertaining Potential New Clients, Per Partner
    Mean Spending In The Past
    Year On Transportation, Meals And Lodging For Travel Aimed At Developing New
    Clients Or New Assignments With Existing Clients
    Mean Spending In The Past
    Year On Transportation, Meals And Lodging For Travel Aimed At Developing New
    Clients Or New Assignments With Existing Clients, Per Partner
    Mean
    Percentage Of Total Senior Partner Staff Time Attributed To Activities Aimed
    Largely At Developing New Clients


Chapter Five: Firm Retreats


    Percentage Of Firms That Conduct Firm Retreats
    Percentage Of Firms
    That Conduct Retreats For Particular Practice Groups
    Mean Spending On The
    Firms' Most Recent Retreats, Based On The Subset Of Firms That Conduct
    Retreats
    Mean Spending On the Firms' Most Recent Retreats, Per Partner,
    Based On The Subset Of Firms That Conduct Retreats


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