Supplying the Virtual Home Office: Markets for Equipment, Supplies & Services

Summary


Summary Table:
Home Office User Base And Expenditures, Through 2007


Summary Figure:
Home Office Expenditures, 2000-2007 ($ Millions)

Industry Overview


Defining The Virtual Home Office Market


Table 1. U.S. Virtual Home Office User Base By Type, Through 2007 (Millions)


Virtual Home Office User Expenditures


Table 2. U.S. Virtual Home Office User Expenditures, Through 2007 ($ Millions)


Figure 1. U.S. Virtual Home Office User Expenditures, 2000-2007 ($ Millions)


A Caveat: The Role Of The Economy


Factors Behind The Evolving Corporate Office


The Technical Evolution


Table 3. Cost Of Establishing A Virtual Home Office, Through 2002 ($)


The Changing Workplace


The Changing Workplace (Continued)


Growing Justification For Virtual Home Office Deployments


Table 4. Why Companies Establish Virtual Home Offices (%)


Keeping Employees Working


Table 5. Number Of Days Each Year A Virtual Office Worker Has To Be Home


Productivity Improvements


Government Promotion Of Virtual Home Offices


Findings From The Agency's Urban Mobility Study


The Aftermath Of September 11

Home-Based Businesses


Size Of The Home-Based Business


Table 6. Number Of U.S. Home-Based Businesses, Through 2007 (Millions)


Who Runs A Home-Based Business?


Table 7. Reasons Why Individuals Operate Home-Based Businesses (%)


Operating A Successful Home-Based Business


Downside Of A Home-Based Business


Table 8. Home-Based Businesses Offering Benefits Packages (%)


Home-Based Business Risks


Table 9. Why Home-Based Businesses Fail (%)


Table 10. Ways To Fund A Home-Based Business (%)


Safeguarding A Home-Based Business


Organizations That Help Home-Based Businesses


American Home Business Association


Independent Homeworkers Alliance


National Association For The Self-Employed


National Association For Home-Based Businesses


U.S. Department Of Labor Small Business Administration


Work At Home Job Site

Telecommuting/Telework


Size Of The Telecommuting Market


Table 11. Size Of U.S. Telecommuter Or Teleworker Market, Through 2007 (Millions)


Deciding Who Telecommutes


Table 12. Corporate Telework Policies By Type (%)


Deciding Who Telecommutes (Continued)


Who Pays For A Telecommuter's Equipment?


Table 13. Telecommuting Expenses Reimbursed By The Company (%)


Dividing Time Between Home And Office


Table 14. Monthly Telework Statistics (%)


Barriers To Telework


Barriers To Telework (Continued)


Supporting The Teleworker


New Management Issues


Security


Security (Continued)


Liability Issues


How To Manage Teleworkers


Personal Challenges For Telecommuters


Mapping A Career Path


Separating Home And Office


The Financial Impact


The Government's Role In Spurring The Adoption Of Telecommuting


U.S. Government Agencies Telework Policies


Department Of Defense


Internal Revenue Service


State Telecommuting Initiatives


Arizona


Connecticut


Illinois


Minnesota


New Jersey


North Carolina


Oregon


Texas


Washington


Organizations To Aid Teleworkers


American Telecommuting Association


Alternative Work Environments


Fleming, Ltd.


Gil Gordon Associates


International Telework Association And Council


National Environmental Policy Institute


National Transportation Demand Management And Telework Clearinghouse


Telework Analytics International

Remote Office Employees


Size Of The Remote Office Market


Table 15. Size Of The U.S. Remote Office Market, Through 2007 (Millions)


Defining Telecenters


Federal Government Spurs Telecenter Acceptance


Telecenter Results


Telecenters


Biztech


Santa Clarita Telecenter


Rural Telecenters


Missouri Telecenter Network


Missouri Telecenter Network (Continued)

Virtual Home Office Network Market


Home Office Network Expenditures And Market Size (Spending On Home Office Network Products And Services)


Table 16. U.S. Virtual Home Office Network Expenditure By Type Of User, Through 2007 ($ Millions)


Figure 2. U.S. Virtual Home Office Network Expenditure By Type Of User, Through 2007 ($ Millions)


Table 17. U.S. Network Equipment And Service Sales To Virtual Office Users Through 2007 ($ Millions)


Figure 3. U.S. Network Equipment And Service Sales To Virtual Office Users 2000-2007 ($ Millions)


Wan Market


Table 18. U.S. Wan Market Virtual Office Workers By Connection Method, Through 2007 (Millions Of Users)


Table 19. U.S. Wan Market Revenue From Virtual Office Users By Connection Method, Through 2007 ($ Millions)


Table 20. U.S. Wan Sales To Virtual Office Users Vs. Total Sales, 2002 ($ Millions)


Wan Industry Overview


Leased Line Connections


Table 21. U.S. Leased Lines To Virtual Home Offices, Through 2007


Leased Line History


Dial-Up Connections


Table 22. U.S. Dial-Up Market For Virtual Home Offices, Through 2007


Table 23. Monthly Dial-Up Charges Per Home Office, 2000-2002 ($)


Why Dial-Up Links?


Why Dial-Up Links? (Continued)


Isdn


Table 24. U.S. Isdn Market For The Virtual Home Office, Through 2007


Isdn's Grandiose Beginning


The Technology's Tepid Acceptance


Digital Subscriber Lines


Table 25. U.S. Dsl Market For Virtual Home Office Users, Through 2007


Built For Video-On-Demand


Adsl


G.Lite Adsl


Vdsl


Sdsl


Shdsl


Hdsl


Hdsl2


Idsl


Idsl Markets, Services And Pricing


Cable Modems


Table 26. U.S. Cable Market For Home Office Users, Through 2007


Launching An Industry In The 1940s


Launching An Industry In The 1940s (Continued)


How Cable Modems Work


Cable Modem Service Suppliers: Adelphia And Cox Communications


Wireless Network Access


Table 27. U.S. Wireless Market For Virtual Home Office Users, Through 2007


Satellites Are Nothing New


Key Satellite Data Service Suppliers


Lan Markets


Table 28. U.S. Virtual Home Office Lan Installations, Through 2007


Table 29. U.S. Virtual Home Office Lan Revenue, Through 2007 ($ Millions)


Table 30. U.S. Lan Sales To Virtual Home Office Users Vs. Total Sales, 2002 ($ Millions)


Home Networking Background


Home Networking Challenges


Wireless Home Networks


Ieee 802.11 Wireless Lan


Ieee 802.11 Wireless Lan (Continued)


Bluetooth


Twisted-Pair Copper Home Systems


Powerline Home Networking


Home Network Vendors


2wire


Linksys


The Federal Government's Role In Telecommunications


The Federal … Telecommunications (Continued)


The Telecommunications Act Of 1996


The Boom Market Implodes


Leading Telecommunications Service Providers


At&T


Bellsouth


Qwest International


Sprint


Verizon Communications


Worldcom

Virtual Home Office Hardware Market


Home Office Hardware Expenditures And Market Size


Table 31. U.S. Virtual Home Office Hardware Expenditures By User Type, Through 2007 ($ Millions)


Figure 4. U.S. Virtual Home Office Hardware Expenditures By User Type, 2000-2007 ($ Millions)


Table 32. U.S. Hardware Sales To Virtual Home Office Users By Hardware Type, Through 2007 ($ Millions)


Figure 5. U.S. Hardware Sales To Virtual Home Office Users By Hardware Type, Through 2007 ($ Millions)


Table 33. U.S. Hardware Sales To Virtual Home Office Users Vs. Total Sales, 2002 ($ Millions)


Pc Market


Table 34. Pc Market For Virtual Home Office Users, Through 2007


Pc Market Demonstrates Signs Of Maturity


Table 35. Entry Level Pc System Features And Functions For The Virtual Home Office


Pc Market Demonstrates Signs Of Maturity (Continued)


Pc Market Demonstrates Signs Of Maturity (Continued)


Monitors


Notebook Computers


Table 36. U.S. Virtual Home Office Users Notebook Market Through 2007


Notebook Computers (Continued)


Locking Down The Laptop


Table 37. Major Reasons For Lost Laptops


Physical Security Products And Vendors


Alarm Systems And Vendors


Biometrics Packages And Vendors


Table 38. Share Of Major Biometric Systems, 2001 (%)


Biometrics Packages And Vendors (Continued)


Pc And Notebook Companies


Compaq


Dell


Hewlett-Packard


Ibm


Pdas


Table 39. Virtual Home Office User Pda Market, Through 2007


Management Concerns


Pdas (Continued)


Palm Versus Pocket Pc


Features


Synchronization


Synchronization (Continued)


Pda Vendors


Handspring


Hewlett-Packard (Hp)


Compaq Ipaq

Virtual Home Office Peripherals Market


Home Office Peripheral Expenditures


Table 40. U.S. Virtual Home Office Peripherals Market By User Type, Through 2007 ($ Millions)


Figure 6. U.S. Virtual Home Office Peripherals Market By User Type, 2000-2007 ($ Millions


Table 41. U.S. Peripheral Sales To Virtual Office Users By Peripheral Type, Through 2007 ($ Millions)


Figure 7. U.S. Peripheral Sales To Virtual Office Users By Peripheral Type, Through 2007 ($ Millions)


Table 42. U.S. Peripheral Sales To Virtual Office Users Vs. Total Sales, 2002 ($ Millions)


Printers


Table 43. Printer Market For Virtual Home Office Users, Through 2007


Producing Quality Output


Producing Quality Output (Continued)


Producing Quality Output (Continued)


Inkjet Printers


Table 44. U.S. Inkjet Printer Market For Virtual Home Office Users, Through 2007


Table 45. Inkjet Features And Functions


Photo Quality Inkjets


Laser Printers


Table 46. U.S. Virtual Home Office User Laser Printer Market, Through 2007


Laser Printers (Continued)


Multifunction Systems


Table 47. U.S. Multifunction Systems Market For Virtual Home Office Users, Through 2007


The "Swiss Army Knife" Approach To Peripherals


Downside Of Multifunction Systems


Printer And Multifunction System Manufacturers


Canon


Epson


Hewlett-Packard


Lexmark International


Xerox


Scanners


Table 48. U.S. Scanner Market For Virtual Home Office Users, Through 2007


How Scanners Work


What Is Important In A Scanner


Scanner Suppliers


Agfa-Gevaert


Umax Technologies

Virtual Home Office Collaboration Products And Services


Home Office Collaboration Expenditures And Market Size


Table 49. U.S. Virtual Home Office Collaboration Products And Services Expenditures By User Type, Through 2007 ($ Millions)


Figure 8. U.S. Virtual Home Office Collaboration Products And Services Expenditures By User Type, 2000-2007 ($ Millions)


Table 50. U.S. Sales Of Collaboration Products And Services And Market For Virtual Home Office Users By Type, Through 2007 ($ Millions)


Figure 9. U.S. Sales Of Collaboration Products And Services And Market For Virtual Home Office Users By Type, 2000-2007 ($ Millions)


Table 51. U.S. Collaboration Sales To Virtual Home Office Users Vs. Total Sales, 2002 ($ Millions)


Voice Over Ip


Table 52. U.S. Voice-Over-Ip Market For Virtual Home Office Users, Through 2007


Table 53. U.S. Voice-Over-Ip Market For Virtual Home Office Users, Through 2007 ($ Millions)


What Is Voice-Over-Ip?


Two Options For Deploying Voip


Voice Over Pbx


Voice Over Dsl


Vodsl Equipment Manufacturers


Coppercom


Jetstream Communications


Voice Over Cable Modems


Challenges To Deploying Voip


Challenges To Deploying Voip (Continued)


Grappling With Call Quality


Voip Carriers


Net2phone


Itxc


Unified Communications


Table 54. U.S. Sales Of United Communications To Virtual Home Office Users, Through 2007 ($ Millions)


Table 55. United Communications For Virtual Home Office Users, Through 2007 (Millions)


How Unified Communications Work


Unified Messaging Limitations


Unified Communications Suppliers


Avaya


Captaris


Iperia


Magnetpoint


Topcall International


Conferencing Systems And Services


Table 56. U.S. Conferencing Systems And Services Market For Home Office Users, Through 2007


What Is Driving The Conferencing Market?


What Is Driving The Conferencing Market? (Continued)


Conferencing Components


Bandwidth Considerations


Isdn Vs. Ip


The Ip Option


The Ip Option (Continued)


H.323 And Sip


H.323 And Sip (Continued)


H.323 And Sip (Continued)


H.323 Vs. Sip


The Early Adopter Bugaboo


Ensuring A Good Videoconferencing Experience


Ensuring A Good Videoconferencing Experience (Continued)


Conferencing Companies


Arel Communications And Software


Centra Software


Ezenia!


Horizonlive


Polycom


Raindance Communications


Vianet Technologies


Webex Communications


Instant Messaging


Table 57. Instant Messaging Use (Millions)


Instant Messaging Emerges As A Productivity Tool


Instant Messaging Makes Its Way Into The Workplace


Issues With Instant Messaging Deployments


Issues With Instant Messaging Deployments (Continued)


The Standards Squabble


The Standards Squabble (Continued)


Instant Messaging And Video


Instant Messaging Video Hurdles


Instant Messaging Suppliers


America Online


Microsoft


Yahoo!


Security Products


Table 58. U.S. Security Products Market For Home Office Users, Through 2007 ($ Millions)


Figure 10. U.S. Security Products Market For Home Office Users, Through 2007 ($ Millions)


The Virtual Home Office Challenge


Selecting The Right Security Option


Virus Protection Programs


Table 59. U.S. Virus Scanning Software Market For Home Office Users, Through 2007


Table 60. Virus Attacks On Virtual Home Office User Systems (%)


Table 61. Frequency Of Virus Attacks Per Year (%)


Hackers Aim For Handheld Systems


Virus Scanning Software Companies


Network Associates


Symantec


Firewalls


Table 62. U.S. Firewall Market For Home Office Users, Through 2007


Securing The Perimeter


Securing The Perimeter (Continued)


Firewall Suppliers


Check Point Software Technologies


Cisco Systems


Internet Security Systems (Iss)


Infoexpress


Network-1 Security Solutions


Network Associates


Symantec


Zone Labs


Virtual Private Networks


Table 63. U.S. Vpn Market For Home Office Users, Through 2007


How Vpns Function


How Vpns Function (Continued)


Issues To Consider When Deploying Vpn Services


Issues To Consider When Deploying Vpn Services (Continued)


Hardware Vs. Software Vpn Equipment


Vpn Hardware Reliability


Vpn Equipment Suppliers


Asita Technologies


Avaya


Celestor Networks


Check Point Software Technologies


Cylink


Eicon Networks


Enterasys Networks


Esoft


Intrusion


Multitech


Network Associates


Netopia


Netscreen Technologies


Nokia


Nortel


Novell


Rapidstream


Servgate


Sonicwall


Trustworks


V-One


Watchguard Technologies


Security Scanners


Table 64. U.S. Security Scanner Market For Home Office Users, Through 2007


Issues To Consider When Installing Security Scanners


Security Scanner Vendors


Cisco Systems


Internet Security Systems


Network Associates


Security Suites


Table 65. U.S. Security Suite Market For Home Office Users, Through 2007


What Do The Suites Offer?


Security Suite Vendors


Check Point Software Technologies


Cisco Systems


Computer Associates International


Internet Security Systems


Network Associates


Symantec

List Of Tables




Summary Table:

Home Office User Base And Expenditures, Through 2007


Table 1 U.S. Virtual Home Office User Base By Type, Through 2007 (Millions)


Table 2 U.S. Virtual Home Office User Expenditures, Through 2007 ($ Millions)


Table 3 Cost Of Establishing A Virtual Home Office, Through 2002 ($)


Table 4 Why Companies Establish Virtual Home Offices (%)


Table 5 Number Of Days Each Year A Virtual Office Worker Has To Be Home


Table 6 Number Of U.S. Home-Based Businesses, Through 2007 (Millions)


Table 7 Reasons Why Individuals Operate Home-Based Businesses (%)


Table 8 Home-Based Businesses Offering Benefits Packages (%)


Table 9 Why Home-Based Businesses Fail (%)


Table 10 Ways To Fund A Home-Based Business (%)


Table 11 Size Of U.S. Telecommuter Or Teleworker Market, Through 2007 (Millions)


Table 12 Corporate Telework Policies By Type (%)


Table 13 Telecommuting Expenses Reimbursed By The Company (%)


Table 14 Monthly Telework Statistics (%)


Table 15 Size Of The U.S. Remote Office Market, Through 2007 (Millions)


Table 16 U.S. Virtual Home Office Network Expenditure By Type Of User, Through 2007 ($ Millions)


Table 17 U.S. Network Equipment And Service Sales To Virtual Office Users Through 2007 ($ Millions)


Table 18 U.S. Wan Market Virtual Office Workers By Connection Method, Through 2007 (Millions Of Users)


Table 19 U.S. Wan Market Revenue From Virtual Office Users By Connection Method, Through 2007 ($ Millions)


Table 20 U.S. Wan Sales To Virtual Office Users Vs. Total Sales, 2002 ($ Millions)


Table 21 U.S. Leased Lines To Virtual Home Offices, Through 2007


Table 22 U.S. Dial-Up Market For Virtual Home Offices, Through 2007


Table 23 Monthly Dial-Up Charges Per Home Office, 2000-2002 ($)


Table 24 U.S. Isdn Market For The Virtual Home Office, Through 2007


Table 25 U.S. Dsl Market For Virtual Home Office Users, Through 2007


Table 26 U.S. Cable Market For Home Office Users, Through 2007


Table 27 U.S. Wireless Market For Virtual Home Office Users, Through 2007


Table 28 U.S. Virtual Home Office Lan Installations, Through 2007


Table 29 U.S. Virtual Home Office Lan Revenue, Through 2007 ($ Millions)


Table 30 U.S. Lan Sales To Virtual Home Office Users Vs. Total Sales, 2002 ($ Millions)


Table 31 U.S. Virtual Home Office Hardware Expenditures By User Type, Through 2007 ($ Millions)


Table 32 U.S. Hardware Sales To Virtual Home Office Users By Hardware Type, Through 2007 ($ Millions)


Table 33 U.S. Hardware Sales To Virtual Home Office Users Vs. Total Sales, 2002 ($ Millions)


Table 34 Pc Market For Virtual Home Office Users, Through 2007


Table 35 Entry Level Pc System Features And Functions For The Virtual Home Office


Table 36 U.S. Virtual Home Office Users Notebook Market Through 2007


Table 37 Major Reasons For Lost Laptops


Table 38 Share Of Major Biometric Systems, 2001 (%)


Table 39 Virtual Home Office User Pda Market, Through 2007


Table 40 U.S. Virtual Home Office Peripherals Market By User Type, Through 2007 ($ Millions)


Table 41 U.S. Peripheral Sales To Virtual Office Users By Peripheral Type, Through 2007 ($ Millions)


Table 42 U.S. Peripheral Sales To Virtual Office Users Vs. Total Sales, 2002 ($ Millions)


Table 43 Printer Market For Virtual Home Office Users, Through 2007


Table 44 U.S. Inkjet Printer Market For Virtual Home Office Users, Through 2007


Table 45 Inkjet Features And Functions


Table 46 U.S. Virtual Home Office User Laser Printer Market, Through 2007


Table 47 U.S. Multifunction Systems Market For Virtual Home Office Users, Through 2007


Table 48 U.S. Scanner Market For Virtual Home Office Users, Through 2007


Table 49 U.S. Virtual Home Office Collaboration Products And Services Expenditures By User Type, Through 2007 ($ Millions)


Table 50 U.S. Sales Of Collaboration Products And Services And Market For Virtual Home Office Users By Type, Through 2007 ($ Millions)


Table 51 U.S. Collaboration Sales To Virtual Home Office Users Vs. Total Sales, 2002 ($ Millions)


Table 52 U.S. Voice-Over-Ip Market For Virtual Home Office Users, Through 2007


Table 53 U.S. Voice-Over-Ip Market For Virtual Home Office Users, Through 2007 ($ Millions)


Table 54 U.S. Sales Of United Communications To Virtual Home Office Users, Through 2007 ($ Millions)


Table 55 United Communications For Virtual Home Office Users, Through 2007 (Millions)


Table 56 U.S. Conferencing Systems And Services Market For Home Office Users, Through 2007


Table 57 Instant Messaging Use (Millions)


Table 58 U.S. Security Products Market For Home Office Users, Through 2007 ($ Millions)


Table 59 U.S. Virus Scanning Software Market For Home Office Users, Through 2007


Table 60 Virus Attacks On Virtual Home Office User Systems (%)


Table 61 Frequency Of Virus Attacks Per Year (%)


Table 62 U.S. Firewall Market For Home Office Users, Through 2007


Table 63 U.S. Vpn Market For Home Office Users, Through 2007


Table 64 U.S. Security Scanner Market For Home Office Users, Through 2007


Table 65 U.S. Security Suite Market For Home Office Users, Through 2007

List Of Figures




Summary Figure:

Home Office Expenditures, 2000-2007 ($ Millions)


Figure 1 U.S. Virtual Home Office User Expenditures, 2000-2007 ($ Millions)


Figure 2 U.S. Virtual Home Office Network Expenditure By Type Of User, Through 2007 ($ Millions)


Figure 3 U.S. Network Equipment And Service Sales To Virtual Office Users 2000-2007 ($ Millions)


Figure 4 U.S. Virtual Home Office Hardware Expenditures By User Type, 2000-2007 ($ Millions)


Figure 5 U.S. Hardware Sales To Virtual Home Office Users By Hardware Type, Through 2007 ($ Millions)


Figure 6 U.S. Virtual Home Office Peripherals Market By User Type, 2000-2007 ($ Millions


Figure 7 U.S. Peripheral Sales To Virtual Office Users By Peripheral Type, Through 2007 ($ Millions)


Figure 8 U.S. Virtual Home Office Collaboration Products And Services Expenditures By User Type, 2000-2007 ($ Millions)


Figure 9 U.S. Sales Of Collaboration Products And Services And Market For Virtual Home Office Users By Type, 2000-2007 ($ Millions)


Figure 10 U.S. Security Products Market For Home Office Users, Through 2007 ($ Millions)