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TS&T Mini-Study: Mobile KPIs

Product Type: Market Research Report
Published by: InfoCom GmbH
Published: April 2006
Product Code: R254-115
Description
This article provides an overview of some mobile KPIs (Key Performance Indicators), namely share of prepaid customers, blended ARPU and churn, for a selection of operators in Western Europe. The article highlights some of the widest differences between operators and countries, in particular analysing whether they depend on the level of competition or possibly some historical and cultural aspects. The data is based on InfoCom’s Teleseeq database and our regular monitoring of mobile KPIs.
Table of Contents

1.Penetration rate

2. Share of prepaid customers

3. Blended ARPU

4. Churn rate

4. Conclusion

Fig. 1: Mobile subscription penetration rates per inhabitant

Fig. 2: Share of prepaid subscribers

Fig. 3: Reported blended ARPU

Fig. 4: Annual churn rate

Fig. 5: Correlation between share of prepaid customers and churn

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