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Computer Telephone IntegrationProduct Type: Market Research ReportPublished by: Global Industry Analysts Published: March 2001 Product Code: R263-1802 Description The report analyzes the global market for Computer Telephone Integration. Annual market estimates and projections are presented in units, dollars, and growth rates for the years 1999 through 2005. Geographic regions/countries covered include - The US, Canada, Japan, Europe, and Asia-Pacific. Data is presented in table, chart, and graph form. Research covers market segmentation by the following end-use applications and business channels - call center and productivity applications. Key factors affecting the marketplace such as price, Internet Applications, industry standards, education etc. are also addressed. Key drivers are outlined.
Please Note: Reports are sold as single-site single-user licenses. The delivery time for hard copies is between 3-5 business days, as each hard copy is custom printed for the organization ordering it. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks. The Publisher uses digital controls protecting against copying and printing is restricted to one full copy to be used at the same location. Adobe Acrobat Reader 7.0 is required to view the report. Upon ordering an electronic version, the Publisher will provide a link to download the purchased report. Titles available via "instant online delivery" are not affected by this and are still delivered to your reading room immediately. Prior to fulfillment of an order, the client will be required to sign a document detailing the purchase terms for a publication from this publisher. Table of Contents COMPUTER TELEPHONE INTEGRATION a. Current Scenario, Market Potential And Growth Market Snapshots b. What is Computer Telephone Integration or CTI? c. CTI is a Part of the Overall Call Center Hardware and Software LIST OF EXHIBITS 1. CTI Applications Market in the US and Canada: Estimates/Projections for the Period 1999-2005 2. Leading CTI Applications in the US and Canada - By Market Share for the Period 1999-2005 3. Formal Call Center CTI Market by Application 4. Formal Call Center CTI Spending by Industry 5. US Market: Projected CTI Hardware and Software Revenues: 1999-2005 6. Worldwide CTI Market Estimates/Projections for 1999-2005 by Region |
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