Document Outsourcing

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I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

II. EXECUTIVE SUMMARY

1. Industry Overview

Market Highlights

2. Industry Outlook

Current & Future Analysis

Analysis by Geographic Region

US- The Single Largest Document Outsourcing Market

Europe- Fastest and Second Largest Market

Table 1: North American & European Market for Document Outsourcing (2003 -2010): Geographic Regions Ranked by Growth (Service Revenues in US$ Million) (includes corresponding Graph/Chart)

Analysis by Service Segment

Contract Print Services- Garnering the Lion’s Share

Facilities Management Services- Leads Next

Document Process Outsourcing - Trail Blazing Ahead

Table 2: North American & European Document Outsourcing Market (2003-2010): Service Segments Ranked by Growth (Revenues in US$ Million) (includes corresponding Graph/ Chart)

3. Outsourcing - A General Perspective

Cost Reduction & Efficiency Enhancements - Formulae for Survival & Growth

Cost Reductions - The Road to Success

Customer Support & Sales Force Automation Dominate Software Applications

Financial Services and Distribution - The Outsourcing Area of Choice

4. Why Document Outsourcing?

General Benefits of Document Outsourcing

Customer Benefits of Document Outsourcing

Market Majors

Strategic Developments at a Glance

Acquisitions

Alliances, Contracts & Divestments

5. Market and Trends

Document Management and Print Services Outsourcing - Trail Blazing Ahead

Distinction Between Traditional Document Outsourcing Divisions Continues to Blur in North America

6. Growth Drivers

Costs Cutback- Main Motivational Force

Business Expansion Driving the Market

Vertically Integrated Services - Pushing the Market Ahead

Internet - A Key Driving Force

Document Process Outsourcing - The Emerging Market

Table 3: North American & European DPO Market Vs. Traditional Outsourcing Segment for 2003-2010

Table 4: Document Outsourcing Market in North America & Canada (2003-2010): Geographic Regions Ranked by Growth ( includes corresponding Graph/Chart)

Other Factors Driving the Document Outsourcing Market

7. Service Overview

Definition of Document Outsourcing

Service Segments of Document Outsourcing

Facilities Management/ On site Contracted Services

Definition

Facilities Management - A Market Overview

Second Largest Document Outsourcing Market

Table 5: North American & European Market for Document Outsourcing (2003 -2010): Geographic Regions Ranked by Growth (Service Revenues in US$ million) (includes corresponding Graph/Chart)

Responsibilities of FM Enterprise

Factors Explaining Growth of Facilities Management

Leading FM Providers & Their Offerings

Ikon Office Solutions

Oce Company

Scope Of FM Operations

Statement Printing

Scope of Statement Printing

Statement Printing - A Market Overview

Table 6: North American & European Market for Statement Printing Services (2005, 2006 & 2008): Geographic Regions Ranked by Revenues (Service Revenues in US$ Million) (includes corresponding Graph/Chart)

End Users

Contracted Print Services

Definition

Contracted Print Services- A Market Overview

Largest Document Outsourcing Market

Table 7: North American & European Market for Contracted Print Services (2004, 2006 & 2008): Service Segments Ranked by Revenues (Service Revenues in US Million) (includes corresponding Graph/Chart)

Scope of Services

Edge Over Fixed Contract Relationship

Document Process Outsourcing

Definition

The DPO Opportunity

Table 8: North American & European Market for Document Process Outsourcing (2004, 2006 & 2010): Geographic Regions Ranked by Growth (in US$ Million) (includes corresponding Graph/Chart)

Most Commonly Outsourced Document Business Processes

Distinction Between Traditional and DPO Document Outsourcing

Benefits of DPO to Organizations

New Level of Accountability- Greatest Challenge for DPO

8. Value-Added Document Solutions

Types

A. Document Management Solutions

B. Creation Solutions

C. Security Solutions

D. Output Management Solutions

Document Management Systems/Solution Users

1) Users at Company Level

Table 9: North American Document Management Market (2006 E): Proportion of Departments Deriving High Value from Investment - Billing and Statements, Call Centre, Accounts Payable/Receivable and Marketing/Direct Marketing (includes corresponding Graph/Chart)

Billing and Statements Departments:

Call Centre

Accounts Payable and Receivable

Marketing/Direct Marketing Department

2) Users at Industry Level

Table 10: Proportion of Industries Deriving High Value from Document Management Systems (2005) (includes corresponding Graph/Chart)

Banking & Credit Card Industries

Insurance

Telecom and Utilities

Travel & Airlines

Retail Sector

9. Competition

Table 11: US Facilities Management (#) and Document Outsourcing Market (2004 & 2005): Percentage Share Breakdown of Revenues by Leading Providers -Xerox Corp, Ikon Office Solutions, Pitney Bowes, Lanier Professional Services, Merrill Corp and Others (includes corresponding Graph/Chart)

Competitive Profile of the Leading Document Solutions Providers

New Innovations by Xerox Corp to Beat Competition (Year 2005)

10. Service Innovation/Introduction

Oce Business Services Unveils Performance Management Solution

Fuji Xerox Introduces Enterprise Document Process Outsourcing Service

Xerox Corp. Introduces Production Optimization Services

Xerox Corp. Unveils an Array of Novel Products and Services

Xerox to Launch New Software Plug-in Version for Hewlett-Packard

Xerox Rolls Out New Office Software Products

11. Recent Industry Activity

RR Donnelley to Acquire BPO Major, OfficeTiger

Merrill Corporation Canada Acquires Quebecor Merrill Canada

Merrill Corp. Takes Over WordWave Inc

RR Donnelley and Sons Takes Over The Astron Group.

Merrill Enters into Strategic Alliance with Stratify Inc

RR Donnelley and Sons to Enter into a 120$ Million Contract

VHA Signs Contract with Xerox for Supply of Document Management Services

Oce Establishes New Document Management Company

Xerox Corp Signs Multi-Year Contract with Key Corp

First Data Inks an Agreement With Xerox Global Services

Broadmoor Hotel Renews Document Service Contract with Xerox Corp

FedEx Acquires Kinko’s Inc

Thai Fuji Xerox Teams up with Samco and DocuXpert

Xerox Enters into a Strategic Alliance with Microsoft

Bowne & Company Divests Document Outsourcing Business to Williams Lea

Barclays Bank Divests Statement Printing Business

Aviva Enters into Contract With Williams Lea

CIBC Inks a US$90 Million Contract with Relizon

Kinko Enters into a Document Outsourcing Services Contract with Northwestern University

Xerox and EDS Enter into a Contract with Barclays Plc

Xerox and Sun Microsystems Ink an Outsourcing Agreement

Xerox Enters into a Contract with HSBC and Boeing

Xerox Expands its Digital Scanning and Storage Facility in the US

Thoma Cressey Acquires Daticon

Service Point Solutions SA Enters into an Agreement with Corporacion IBV

12. Focus on Select Global Players

American Reprographics Company (US)

Fed Ex Corporation (US)

FedEx Kinko’s Office and Print Services, Inc

Ikon Office Solutions (US)

Lanvera (US)

Lanier Professional Services (US)

Merrill Corporation (US)

Oce Inc (Netherlands)

Océ Business Services (OBS)

Pitney Bowes Inc (US)

Xerox Corporation (US)

13. North American & European Market Perspective

Table 12: North American & European Recent Past, Current and Future Analysis for Document Outsourcing by Geographic Region - US, Canada and European Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 13: North American & European 8-Year Perspective for Document Outsourcing by Geographic Region- Percentage Breakdown of Service Revenues for US, Canada and European Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

By Service Segments

Table 14: North American & European Recent Past, Current and Future Analysis for Facilities Management by Geographic Region - US, Canada and European Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 15: North American & European 8-Year Perspective for Facilities Management by Geographic Region- Percentage Breakdown of Service Revenues for US, Canada and European Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

Table 16: North American & European Recent Past, Current and Future Analysis for Statement Printing by Geographic Region - US, Canada and European Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 17: North American & European 8-Year Perspective for Statement Printing by Geographic Region- Percentage Breakdown of Service Revenues for US, Canada and European Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

Table 18: North American & European Recent Past, Current and Future Analysis for Contracted Print Services by Geographic Region - US, Canada and European Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 19: North American & European 8-Year Perspective for Contracted Print Services by Geographic Region- Percentage Breakdown of Service Revenues for US, Canada and European Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

Table 20: North American & European Recent Past, Current and Future Analysis for Document Process Outsourcing by Geographic Region - US, Canada and European Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 21: North American & European 8-Year Perspective for Document Process Outsourcing by Geographic Region- Percentage Breakdown of Service Revenues for US, Canada and European Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

III. MARKET

1. The United States

A.Market Analysis

Largest Document Outsourcing Market

Overview of Document Outsourcing Segments

Contracted Print Services- Largest Service Segment

Facilities Management - Second Largest Segment

Document Process Outsourcing (DPO) - To Grow the Fastest

Statement Printing- Growing Slowest

Current Market Perspective

Service Overlaps Between Traditional and Niche Document Outsourcing Segments

Become the Mainstay

Interdependent Document Outsourcing and US Healthcare Revenues

Types of Document Management Outsourcing Services in Health Care

Off-Site services

Onsite Services

Fleet Management

Copy Center Management

Business Support Services

Network Support Services

Competitive Landscape

Table 22: US Facilities Management (#) and Document Outsourcing Market (2004 & 2005): Percentage Share Breakdown of Revenues by Leading Providers -Xerox Corp, Ikon Office Solutions, Pitney Bowes, Lanier Professional Services, Merrill Corp and Others (includes corresponding Graph/Chart)

Competitive Assessment of Leading Document Solutions Players

Service Introductions/Innovations

Recent Industry Activity

Focus on Key Players

B.Market Analytics

Table 23: US Recent Past, Current and Future Analysis for Document Outsourcing by Service Segment - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 24: US 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Service Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/ Chart)

2. Canada

A.Market Analysis

Canadian Market Pace Quicker than the US

Customized Content and Services Management Rapidly Gaining Ground

Contracted Print Services- Leading The Canadian Document Service Market

Facilities Management Services - Second Largest Market

DPO- Fastest Growing Niche Segment

Recent Industry Activity

B.Market Analytics

Table 25: Canadian Recent Past, Current and Future Analysis for Document Outsourcing by Service Segment - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 26: Canadian 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

3. Europe

A.Market Analysis

Significant Document Outsourcing Market

UK and Germany - Two Leading Markets

Contracted Print Services Dominates

Document Process Outsourcing- Promising Scope

Facilities Management and Statement Printing Markets - Other Important Segments

Service Innovation/Introduction

Recent Industry Activity

Focus on Select European Player

B.Market Analytics

Table 27: European Recent Past, Current and Future Analysis for Document Outsourcing by Geographic Region- France, Germany, Italy, UK, Spain and Rest of Europe Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 28: European 8-Year Perspective for Document Outsourcing by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK, Spain and Rest of Europe Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

Table 29: European Recent Past, Current and Future Analysis for Document Outsourcing by Service Segments - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/ Chart)

Table 30: European 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

4a. France

A.Market Analysis

Major Market for Document Outsourcing

B.Market Analytics

Table 31: French Recent Past, Current and Future Analysis for Document Outsourcing by Service Segments - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/ Chart)

Table 32: French 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

4b. Germany

A.Market Analysis

Second Largest European Document Outsourcing Market

B.Market Analytics

Table 33: German Recent Past, Current and Future Analysis for Document Outsourcing by Service Segments - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 34: German 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

4c. Italy

A.Market Analysis

Scope for Future Growth

B.Market Analytics

Table 35: Italian Recent Past, Current and Future Analysis for Document Outsourcing by Service Segment - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 36: Italian 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

4d. The United Kingdom

A.Market Analysis

Largest European Document Outsourcing Market

Market Highlights

Table 37: UK Document Production Spending (2005E): Percentage Breakup by Select Industry: Retail, Manufacturing, Automotive, Banking, General Insurance, Telecom, Utilities (Gas and Electricity), Hotels and Others (includes corresponding Graph/Chart)

Table 38: Comparative Levels of Saturation in the UK Document and IT Outsourcing Markets (2005E)

Table 39: Comparative Study of UK and US Document Outsourcing Market by Saturation Level and Document Production (2005 E) (Document Production in € Million)

UK Document Business Processing Outsourcing (BPO) Market

Table 40: UK Multi-Service Document BPO Market (2004 & 2005): Percentage Share Breakdown of Revenues by Leading Providers - Astron Group, RR Donnelley, Williams Lea, Xerox Corp and Others (includes corresponding Graph/Chart)

Recent Industry Activity

B.Market Analytics

Table 41: UK Recent Past, Current and Future Analysis for Document Outsourcing by Service Segments - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/ Chart)

Table 42: UK 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

4e. Spain

A.Market Analysis

Poised to Grow at a Marginal Rate

B.Market Analytics

Table 43: Spanish Recent Past, Current and Future Analysis for Document Outsourcing by Service Segments - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 44: Spanish 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

4f. Rest of Europe

A.Market Analysis

Fragmented Market Structure

B.Market Analytics

Table 45: Rest of Europe Recent Past, Current and Future Analysis for Document Outsourcing by Service Segments - Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets Independently Analyzed with Annual Service Revenues in US$ Million for Years 2003 through 2010 (includes corresponding Graph/Chart)

Table 46: Rest of Europe 8-Year Perspective for Document Outsourcing by Service Segment - Percentage Breakdown of Revenues for Facilities Management, Statement Printing, Contracted Print Services and Document Process Outsourcing Markets for Years 2003, 2006 and 2010 (includes corresponding Graph/Chart)

IV. COMPETITION

1. AA BPO Solution Pvt., Ltd. (India)

2. Accenture Media & Entertainment Group (USA)

3. Adare Group (Ireland)

Prontaprint Limited (UK)

4. American Reprographics Company LLC (USA)

Table 47: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 48: First Quarter Sales Analysis by Business Segment: 2005-2006 (In US$ million)

Table 49: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 50: Quarterly Sales Analysis: 2004-2005 (In US$ million)

Table 51: Annual Sales Analysis by Business Segment: 2004-2005 (In US$ million)

Table 52: Annual Sales Analysis by Business Segment: 2003-2004 (In US$ million)

5. API Outsourcing, Inc. (USA)

6. Archive Systems, Inc. (USA)

7. Arizona Technology Consulting (USA)

8. Banta Corporation (USA)

Table 53: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 54: First Quarter Sales Analysis by Business Segment: 2005-2006 (Q1) (In US$ million)

Table 55: First Quarter Sales Analysis by Geographic Region: 2005-2006 (Q1) (In US$ million)

Table 56: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 57: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 58: Annual Sales Analysis by Business Segment: 2004-2005 (In US$ million)

Table 59: Quarterly Sales Analysis: 2004-2005 (In US$ million)

9. Berkheimer Outsourcing, Inc. (USA)

10. Business Data, Inc. (USA)

11. Caliber Point Business Solutions (India)

12. Canon, Inc. (Japan)

Table 60: First Quarter Sales Analysis: 2004-2005 (Q1) (In ¥ billion)

Table 61: First Quarter Sales Analysis by Product: 2004-2005 (Q1) (In ¥ billion)

Table 62: First Quarter Sales Analysis by Geographic Region: 2004-2005 (Q1) (In ¥ billion)

Table 63: Annual Sales Analysis: 2003-2004 (In ¥ billion)

Table 64: Annual Sales Analysis by Product: 2003-2004 (In ¥ billion)

Table 65: Annual Sales Analysis by Geographic Region: 2003-2004 (In ¥ billion)

Canon Business Services (USA)

13. Cirqit (USA)

14. Cognizant Technology Solutions (USA)

Table 66: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 67: First Quarter Sales Analysis by Segment: 2005-2006 (Q1) (In US$ million)

Table 68: First Quarter Sales Analysis by Geographic Region: 2005-2006 (Q1) (In US$ million)

Table 69: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 70: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 71: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 72: Quarterly Sales Analysis: 2004-2005 (In US$ million)

Table 73: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 74: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

15. Consystent Infotech Pvt., Ltd. (India)

16. Datamax of Texas (USA)

17. DietrichDirect LLC (USA)

18. DocuData Solutions (USA)

19. Document Outsourcing Limited (UK)

20. Document Technologies (DTI), (USA)

21. Ecom New Zealand Ltd. (New Zealand)

22. E-Docs-Express (USA)

23. Enhance Infosys (India)

24. FedEx Corporation (USA)

Table 75: Nine Months Sales Analysis: 2005-2006 (Nine Months Ended, February) (In US$ million)

Table 76: Nine Months Sales Analysis by Quarter: 2005- 2006 (Nine Months Ended, February) (In US$ million)

Table 77: Nine Months Sales Analysis by Business Segment: 2005-2006 (Nine Months Ended, February) (In US$ million)

Table 78: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 79: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 80: Annual Sales Analysis by Business Segment: 2004-2005 (In US$ million)

Table 81: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

25. First Data Corporation (USA)

Table 82: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 83: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 84: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 85: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 86: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 87: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

26. Fuji Xerox Co., Ltd. (Japan)

27. Hewlett-Packard Company (USA)

Table 88: First Quarter Sales Analysis: 2005-2006 (In US$ billion)

Table 89: First Quarter Sales Analysis by Segment: 2005-2006 (In US$ billion)

Table 90: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 91: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

Table 92: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ billion)

28. IBM Global Services (USA)

29. Ikon Office Solutions, Inc. (USA)

Table 93: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ million)

Table 94: Annual Sales Analysis: 2003-2005 (In US$ million)

30. Innodata Isogen, Inc. (USA)

Table 95: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 96: First Quarter Sales Analysis by Operation: 2005-2006 (Q1) (In US$ million)

Table 97: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 98: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 99: Annual Sales Analysis by Operation: 2004-2005 (In US$ million)

Table 100: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 101: Annual Sales Analysis by Quarter: 2003-2004 (In US$ million)

Table 102: Annual Sales Analysis by Operation: 2003- 2004 (In US$ million)

Table 103: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

31. Integreon Managed Solutions, Inc. (USA)

32. Intercom Online Pvt., Ltd. (India)

33. Johnson Controls, Inc. (USA)

Table 104: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ million)

Table 105: Half Yearly Sales Analysis by Segment: 2005 -2006 (H1) (In US$ million)

Table 106: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 107: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 108: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 109: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 110: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 111: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

34. Knox Services (USA)

35. Krishnadasan India Graphic & Website Design (India)

36. Lanvera Limited (USA)

37. Lason, Inc. (USA)

38. Lexmark International, Inc. (USA)

Table 112: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 113: First Quarter Sales Analysis by Business Segment: 2005-2006 (Q1) (In US$ million)

Table 114: First Quarter Sales Analysis by Geographic Region: 2005-2006 (Q1) (In US$ million)

Table 115: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 116: Annual Sales Analysis by Business Segment: 2003-2004 (In US$ million)

Table 117: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

Table 118: Annual Sales Analysis by Quarter: 2003-2004 (In US$ million)

39. Merrill Corporation (USA)

Table 119: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ million)

Table 120: Annual Sales Analysis: 2004-2005 (In US$ million)

40. Micromedia (UK)

41. Mimeo, Inc. (USA)

42. NCS Pte., Ltd. (Singapore)

43. Oce NV (The Netherlands)

Table 121: Annual Sales Analysis: 2004-2005 (In US$ million)

OCE-USA Holding, Inc./OCE North America, Inc. (USA)

Oce Business Services (OBS) (USA)

44. Octacom Limited (Canada)

45. Payformance Corporation (USA)

46. Pitney Bowes, Inc. (USA)

Table 122: Annual Sales Analysis: 2003-2005 (In US$ billion)

47. Prolog Print Media (UK)

48. Quebecor World, Inc. (Canada)

Table 123: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ billion)

Table 124: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 125: Annual Sales Analysis by Quarter: 2004-2005 (In US$ billion)

Table 126: Annual Sales Analysis by Product: 2004-2005 (In US$ billion)

Table 127: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ billion)

49. R.R. Donnelley & Sons Company (USA)

Table 128: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 129: Annual Sales Analysis: 2003-2005 (In US$ million)

OfficeTiger LLC (USA)

The Astron Group Astron (UK)

50. Repro India Ltd. (India)

Table 130: Annual Sales Analysis: 2004-2005 (In INR million)

Table 131: Annual Sales Analysis by Segment: 2004-2005 (In INR million)

Table 132: Annual Sales Analysis by Geographic Region: 2004-2005 (In INR million)

51. Ricoh Company Ltd. (Japan)

Table 133: Annual Sales Analysis: 2003-2006 (In ¥ billion)

Table 134: Annual Sales Analysis by Segment: 2005-2006 (In ¥ billion)

Table 135: Annual Sales Analysis by Geographic Region: 2005-2006 (In ¥ billion)

Table 136: Annual Sales Analysis by Segment: 2004-2005 (In ¥ billion)

Table 137: Annual Sales Analysis by Geographic Region: 2004-2005 (In ¥ billion)

Table 138: Annual Sales Analysis by Segment: 2003-2004 (In ¥ billion)

Table 139: Annual Sales Analysis by Geographic Region: 2003-2004 (In ¥ billion)

Lanier Worldwide, Inc. (USA)

Lanier Professional Services (USA)

Ricoh Hong Kong Ltd. (Hong Kong)

52. S G Martin Infoway Ltd. (India)

53. Select*Print (USA)

54. Service Point (UK)

55. Sir Speedy (USA)

56. Softtek SA de CV (Mexico)

57. SPEOS Belgium SA (Belgium)

58. St. Joseph Digital Solutions/ePRINT IT (Canada)

59. Standard Register (USA)

Table 140: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 141: First Quarter Sales Analysis by Segment: 2005-2006 (Q1) (In US$ million)

Table 142: Annual Sales Analysis: 2004-2005 (In US$ million)

60. Suntec Web Services Pvt., Ltd. (India)

61. TCS (Tata Consultancy Services Ltd.) (India)

62. Tab Service Company (USA)

63. Telus Corporation (Canada)

Table 143: First Quarter Sales Analysis: 2005-2006 (Q1) (In Can$ billion)

Table 144: Annual Sales Analysis: 2003-2005 (In Can$ billion)

Table 145: Annual Sales Analysis by Quarter: 2004-2005 (In Can$ billion)

Table 146: Annual Sales Analysis by Segment: 2004-2005 (In Can$ billion)

Table 147: Annual Sales Analysis by Segment: 2003-2004 (In Can$ billion)

64. Thai Fuji Xerox Co., Ltd. (Thailand)

65. The Ballantine Corporation (USA)

66. The Polestar Group Ltd. (UK)

Table 148: Annual Sales Analysis: 2003-2005 (In £ million)

Table 149: Annual Sales Analysis by Segment: 2004-2005 (In £ million)

Table 150: Annual Sales Analysis by Geographic Region: 2004-2005 (In £ million)

Table 151: Annual Sales Analysis by Segment: 2003-2004 (In £ million)

Table 152: Annual Sales Analysis by Geographic Region: 2003-2004 (In £ million)

67. The Relizon Company (USA)

68. Transcontinental, Inc. (Canada)

Table 153: Annual Sales Analysis: 2004-2005 (In Can$ million)

Table 154: Annual Sales Analysis by Geographic Region: 2004-2005 (In Can$ million)

69. Unicomp Corporation of America (USA)

70. Unisys Payment Services and Solutions - UNISYS (USA)

71. Vserve Solution (India)

72. Wep Peripherals (India)

Table 155: Nine Months Sales Analysis: 2005-2006 (Nine Months Ended, December) (In US$ million)

73. Wipro Technologies (India)

74. Williams Lea (UK)

75. Xerox Corporation (USA)

Table 156: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 157: First Quarter Sales Analysis by Segment: 2005-2006 (Q1) (In US$ million)

Table 158: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 159: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 160: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 161: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 162: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 163: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

76. Xicom Technologies Ltd. (India)