IT Outsourcing

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I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

II. EXECUTIVE SUMMARY

1. Market Snapshots

2. Industry Overview

Outsourcing - An Overview

Challenges Faced in In-House Management of IT Infrastructure

Need for Outsourcing

Minimize Operational Expenditure

Strengthen Core Competencies

Lack of In-House Resources

Capitalize on Specialized Services of External Vendors

Ensures Availability of Resources for Strategic Operations

3. Current and Future Analysis

Analysis by Geographic Region

4. Issues & Trends

Rising Competition, Moderate Growth - Consolidation Underway

Globalization & Its Impact

Declining Market Share of ‘Big Six’ Vendors

Table 1: Outsourcing Market (2003-2005): Percentage Market Share of Big Six Players (including IBM, Accenture, EDS, CSC, ACS, and HP) for the First Quarter (includes corresponding Graph/Chart)

IT Outsourcing Deal Value Declines

Stagnation - Result of Low Value Mega Deals

Pricing Pressure Builds Up

Transformational Outsourcing - The Next Big Thing

Public Sector Spending in IT Outsourcing on the Rise

IT Outsourcing in Aerospace Industry - Prospects for Growth

Increasing Presence of Global IT Vendors in Offshore Destinations

Security Risks in Outsourcing IT Services

Outsourcing of Research Activities

India Dominates Global Offshore IT Outsourcing Sector

High-End Outsourcing - Focus of Select Emerging Offshore Markets

MNCs Score over Offshore Pure-Plays for IT Outsourcing Services

IT Outsourcing Vs In-House Operations

Exit Strategy - Critical Component of Contract Agreements

Political Backlash - A Key Obstacle in Offshore Outsourcing Activities

Clients Set Up Offshore Captives to Meet Service Requirements

Complexities of Outsourcing

Outsourcing Benefits Lure West European Companies

Offshore IT Outsourcing Expenditure on the Rise

Rising Wages Increase Outsourcing Expenditure

Outsourcing - Testing Waters for Future Expansion Drive

Financial Services Sector - Largest Contributor to European Offshoring Operations

Healthcare Outsourcing - An Untapped Market

Neutralizing Risk Through Outsourcing

IT Outsourcing - No Longer a Cost Containment Tool

BPO Players in Asia and Eastern Europe Offer Stiff Competition to US Players

Asian Firms Pose Competition to Home Grown Companies in the US

Outsourcing Trend Gains Ground in the US and Europe

Trends in Global IT Outsourcing Market

Infrastructure Outsourcing for Nonprofit Organizations

Hardware and Software Outsourcing

Local Area/Wide Area Network Outsourcing

Internet Access & Services

Help Desk, Support, and Training Outsourcing

5. Competitive Scenario

Potential Favors Growth in Competitive Market Conditions

Table 2: World IT Outsourcing Market (2004): Market Share of Leading Players by Revenues - IBM Global Services, Electronic Data Systems (EDS), Computer Sciences Corporation (CSC), Fujitsu, Atos Origin, Siemens, and Hewlett-Packard (includes corresponding Graph/Chart)

Big 3 in IT Outsourcing Arena - An Analysis of Competitor Strategies

6. Service Overview

Information Technology Outsourcing (IT Outsourcing)

A Conceptual Definition

Evolution of IT Outsourcing

What can be Outsourced?

Categories of IT Outsourcing

Comprehensive Outsourcing

Outtasking or Selective Outsourcing

Transitional Outsourcing

Transformational Outsourcing

E-Outsourcing

Phases of IT Outsourcing Contract

Pre-Signing Phase

Development of the Transition Plan

Transition Phase

Stabilization Phase

Operational Phase

Benefits of IT Outsourcing

Availability of Enhanced Resources for Critical Business Operations

Reduced Time to Market

Efficient & Updated IT Services

Enhanced Savings

Minimized Task-Related Risks

Access to New Technology & Skills

Expanding Operations

Challenges/Risks in IT Outsourcing

Reliance on Service Provider

Loss of Proprietary Know-How

Lack of Control over Outsourced Services

Resistance to Change

Security Concerns

Reasons Against Outsourcing

Offshore IT Outsourcing or Offshoring

Offshore Outsourcing Models

Onsite Contract Worker Model/ Staff Augmentation Model

Pure Offshore Project Model

Onsite-Offshore Project Model

Onsite-Onshore-Offshore Project Model

Offshore Development Centers (ODCs)

Selection of Country for Offshore Services

Developing Nations - Ideal Outsourcing Destinations

Rationale For Offshore Outsourcing: Finding a Balance

Types of Offshoring Activities

Nearshoring

Inshoring

Smartshoring

Business Process Outsourcing (BPO)

Factors Driving Offshore IT Outsourcing

Benefits of Offshore Outsourcing

Challenges in Offshore IT Outsourcing

Business Process Outsourcing (BPO) - An Overview

BPO Vs ITO

Transformational BPO

HR and F&A Outsourcing

BPO Sector & Offshore Outsourcing

BTO: Convergence of BPO and ITO

End-Use Sectors of IT Outsourcing Services

Financial Services

Healthcare Services

Manufacturing Sector

Retail Industry

Telecommunications

7. Service Segments

Service Segments - An Overview

Table 3: World IT Outsourcing Market (2004-2005): Revenues by Product Segment for Information Systems (IS) Outsourcing, Network & Desktop Outsourcing, Application Management, System Infrastructure, Software as a Service (SaaS) (includes corresponding Graph/Chart)

Information Systems (IS) Outsourcing

Types of IS Outsourcing Services

Total Outsourcing

Outtasking

Co-Sourcing

Gainsharing

Application Service Providers

Managed Service Providers

Benefits of IS Outsourcing

Drawbacks of IS Outsourcing

Risks Involved in IS Outsourcing

Logical IS Security

Total Reliance on Service Provider

Lack of Exit Barriers

Political Dynamics in Outsourced Destinations

Scant Attention to Validation and Testing Codes

Legal Implications of Contracts

Infringement of Intellectual Copyright

Physical Security for Information Systems

Issues Related to Human Resources

Steps to Counter Security Risks

Software as a Service (SaaS)

Features of SaaS

Benefits of SaaS

Application Outsourcing

Application Service Provider (ASP)

Application Management Outsourcing

Factors Driving Organizations towards Application Management Outsourcing

Obstacles in AM Outsourcing

Managed Service Provider (MSP)

Managed Security

Network Outsourcing Services

Desktop Management Services

In-House Desktop Services Vs Outsourced Desktop Services

In-House Desktop Services

Advantages of In-House Desktop Services

Disadvantages of In-House Desktop Services

Outsourced Desktop Services

Advantages of Outsourced Desktop Services

Disadvantages of Outsourced Desktop Services

IT Infrastructure/System Infrastructure Outsourcing

Storage Outsourcing

Storage Area Network (SAN)

Network-Attached Storage (NAS)

Housing / Co-Location

Dedicated Hosting

Disaster Recovery Management

Network/Infrastructure Management

Web Hosting Services

Hosting Service Provider (HSP)

Types of Hosting Services

Shared Hosting

Dedicated Hosting

Co-Location

Data Centers

8. IT Services Market

Overview

Table 4: Worldwide IT Services Spending (2004): Regional Breakdown of Percentage Share for North America, Japan, Europe, Asia-Pacific, Latin America, and Rest of World (includes corresponding Graph/Chart)

Consulting & Outsourcing Services

Offshore & Onshore Services

IT Services - A Fragmented Market

Table 5: Worldwide IT Services Market (2004): Percentage Revenue Share of Service Providers for Top 20 Vendors, and Others

Table 6: Worldwide IT Services Market (2004): Leading Service Providers Ranked by Revenues (In US$ Billion) for IBM, EDS, Fujitsu, Accenture, Hewlett-Packard (HP), Computer Sciences Corporation (CSC), Lockheed Martin, Northrop Grumman, CapGemini, and Hitachi (includes corresponding Graph/Chart)

Key Factors Driving Growth in IT Services Sector

TCV of Large Commercial Deals Decline

Table 7: Worldwide IT Services Market (2003-2005): Total Contract Value of Large Commercial Deals (In US$ Billion) (includes corresponding Graph/Chart)

Average Contract Size Shrinks

Table 8: Worldwide IT Services Market (2002-2005): Average Contract Size by IT Service for IT Outsourcing (ITO), and Business Process Outsourcing (BPO) (In US$ Million) (includes corresponding Graph/Chart)

Megadeals on a Downward Trend

Table 9: Worldwide IT Services Market (2000-2005): Number of Megadeals and Total Contract Value (TCV) (includes corresponding Graph/Chart)

Rising Popularity of Offshore IT Services

Table 10: Worldwide IT Services Market (2003-2006): A Regional Breakdown of Services Imported for the United States, Western Europe, Asia-Pacific, Canada, and Central and Eastern Europe (includes corresponding Graph/Chart)

Table 11: Worldwide IT Services Market (2004): Average Programmer Salary Per Year (in US$) for Vietnam, India, China, The Philippines, Russia, Hungary, Malaysia, Czech Republic, Mexico, Ireland, Israel, Singapore, Canada, and the United States (includes corresponding Graph/Chart)

9. Recent Industry Activity

GM Awards IT Outsourcing Contracts to Six Companies

Accenture Agrees to Acquire Savista

Unisys Corp. Bags California EDD Contract

Schroders Renews Contract with CSC

Smart Telecom and IBM Enter into Business Partnership in Ireland

StarTek and WildBlue Sign a Three-Year Outsourcing Agreement

Navitaire Takes Over Forte Solutions’ Assets

BT Group Acquires CW Business Solutions

BT Acquires Complete Ownership of Albacom

Infocrossing Acquires (i)Structure

BT Group Acquires Infonet

CSC Partners with BAE Systems for IT Outsourcing Contract

Campbell Signs Contract with IBM Global Services

Catalonia Renews IT Contract to T-Systems Spain

Unisys Corp and Synapsis Jointly Bag ECOPETROL IT Outsourcing Contract

NTT DATA Forms Alliance with Capgemini

ABN Amro Signs IT Outsourcing Agreement with Major IT Companies

Capgemini Bags London MPS ICT Outsourcing Contract

CSC Sets up Spanish Service Center

Gecis Renamed Genpact

IBM Bags a Large 10-Year Contract from Banco Sabadell

ACS Renews IT Contract with Johns Manville

EDS Revises IT Contract with Blue Cross Blue Shield of Massachusetts

ACS Revises IT Outsourcing Agreement with UMass Memorial

Phasedata and ERI Launch a New Sales Training Program

Astellas and Fujitsu Enter into an Outsourcing Agreement

Antares Inks on a Deal with MedPlans Partners

Sainsbury’s Purchases IT Outsourcing Intermediary

Savvis Communications Acquires Cable & Wireless America

iRise Forms Strategic Alliance with TCS for Client Management in Offshore

Projects

Dabur India Outsources Internal IT Functions to Accenture

Bhs Extends IT Outsourcing Contract with CSC for US$147 Million

Qantas Signs IT Outsourcing Agreement With IBM

Cap Gemini Ernst &Young Becomes Capgemini

IBM Signs IT Outsourcing Contract with Singapore Airlines

Keane, Inc. Forays into BPO Market by Acquiring Bulk Stake in WorldZen

SBC Awards IT Outsourcing Contract to Amdocs

Procter & Gamble and HP Enters into Multi-Year IT Outsourcing Contract

Hitachi Establishes Outsourcing Unit in North America

Embratel Awards Outsourcing Contract to IBM

Exult Acquires PwC BPO International Operations

Vision TRE Forays into IT Outsourcing Business

GE CompuNet and GE Capital IT Solutions Merges with Computacenter Plc

NSCC Enters Into Contract Extensions with Xwave

Korean Air Signs IT Outsourcing Contract with IBM

SI International, Inc. Signs Outsourcing Contract with Army Military Personnel

Services Center

Satyam Sets Up Solutions Center in Malaysia

Verizon, Lawson Software Partners with Velocity

The U. K. Inland Revenue Struck Deal with Cap Gemini Ernst & Young

The U. K. National Health Service Signs Deal with Three Major Companies

NetBank Inks Definitive Agreement to Acquire FTI

ING Awards Seven-Year IT Outsourcing Deal to IBM

BCP Group in IT Outsourcing Deal with IBM

Adjoined Consulting Acquires Outsourcing Division of Plaut Consulting

Telehouse Signs Collaboration Deal with Fujitsu Siemens

Invensys Signs Outsourcing Contract with IBM

DuPont Signs Additional Contract with Accenture

IBM Signs IT Services Contract with American Express

CGI of Canada Signs Three IT Contract Renewals

Bank of Queensland (BoQ) Signs Contract with EDS

Synstar Bags Contract from Westland Helicopters

Schlumberger Buys Sema Group Plc

EDS Signs IT Outsourcing Contract with Panamerican Beverages

Founder International Collaborates with Recruit Staffing Ltd.

Samsung SDS and SNU Hospital Launches Medical IT Outsourcing Company

CBQ Acquires EasySoft International

BT Syncordia Solutions Renamed as BT Ignite Solutions

A P Solve Signs Collaboration Pact with BT Ignite Solutions

Unisys Signs Contract with Judiciary Department of Hong Kong

Compaq Computer Signs Contract with Jockey Club of Hong Kong

10. Focus on Select Key Players

Accenture Ltd. (US)

Affiliated Computer Services, Inc. (US)

Amdocs (US)

Antares Management Solutions (US)

Anteon International Corporation (US)

Atos Origin (The Netherlands)

Auriga (US)

Automatic Data Processing, Inc. (US)

BearingPoint, Inc. (US)

British Telecom Group Plc (UK)

Business Connexion (South Africa)

Capgemini (Germany)

Ceridian Corporation (US)

Cognizant Technology Solutions (US)

Computacenter Plc (UK)

Computer Sciences Corporation (US)

Convergys Corporation (US)

Daimler-Benz InterServices (debis) AG (Germany)

Electronic Data Systems Corporation (US)

Fujitsu Group (UK)

Fiserv (US)

Getronics NV (Holland)

HCL Technologies (India)

Hewlett-Packard (US)

HP Services

Hitachi Information Systems, Ltd. (Japan)

IBM Global Services (US)

Infosys Technologies Ltd. (India)

Keane, Inc. (US)

LogicaCMG Plc (UK)

Lufthansa System Group GmbH (Germany)

MphasiS BFL Ltd. (India)

NEC Corporation (Japan)

NIIT Technologies (India)

Satyam Computer Services Ltd. (India)

SAVVIS, Inc. (US)

SchlumbergerSema (US)

SI International, Inc. (US)

Siemens Business Services (US)

Triaton GmbH (Germany)

T-Systems (Germany)

Unisys Corporation (US)

Verizon Information Technologies (US)

Wipro Ltd. (India)

Xwave (Canada)

11. Global Market Perspective

Table 12: World Recent Past, Current & Future Analysis for IT Outsourcing by Geographic Region - Americas, Europe, Asia- Pacific, and Rest of World Markets Independently Analyzed with Annual Revenues in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 13: World 11-Year Perspective for IT Outsourcing by Geographic Region - Percentage Breakdown of Annual Revenues for Americas, Europe, Asia-Pacific, and Rest of World Markets for Years 2000, 2005 & 2010 (includes corresponding Graph/ Chart)

III. MARKET

1. Americas

A. Market Analysis

Current and Future Analysis

The United States

Overview

Trends in the US Market

Offshore IT Outsourcing in the US

Cost Benefits of Offshore Outsourcing

US Leads Offshore Services Adoption

Rise in Offshore ITO Spending Enhances Savings

Table 14: US Offshore IT Outsourcing Market (2000-2005): Offshore ITO Expenditure and Cost Savings in US$ Billion (Includes Corresponding Graph/Chart)

Impact of Legislations on Outsourcing

Computer Software and Services’ Outsourcing Boosts Up

Government / Federal IT Outsourcing

Factors Affecting Outsourcing in Federal Market

Services Utilized by Government Agencies

Government IT Services Market

Table 15: US IT Services Market (2004-2006): Breakdown of Spending by Government Agency Federal (Civilian), Federal (Department of Defense), State Government, and Local Government (In US$ Billion) (Includes Corresponding Graph/Chart)

Shortage of Skilled IT Staff to Drive Demand for IT Outsourcing

Shrinking IT Budgets Foster Growth

IT Modernization & Consolidation Offer Growth Opportunities

Enterprise IT Outsourcing Market

IT Outsourcing in Healthcare Sector

Table 16: US Healthcare IT Outsourcing Market (2004-2006 ): Revenues by Service for Hospital Services, Private Practice Services, and Managed Care Services (In US$ Million) (Includes Corresponding Graph/Chart)

Inadequate In-House IT Infrastructure & Manpower Boosts Outsourcing Activities

Mandatory Government Regulations Foster Demand

Factors Driving Outsourcing in Healthcare Sector

Increased Adoption of IT in Healthcare & Consequent Complexities

Lack of Adequate Resources

Ability to Focus on Core Healthcare Operations

IT Outsourcing in the Retail Sector

Need for Outsourcing Amongst Retailers

Challenges Faced by Retail Sector in IT outsourcing Operations

Canada

Overview

Table 17: Canadian IT Services Market (2004-2006): Percentage Breakdown of Spending by Service Segment for Outsourcing, Consulting & Integration, Deploy & Support, and IT Education & Training (Includes Corresponding Graph/Chart)

Table 18: Canadian Outsourcing Market (2004-2006): Percentage Breakdown of Spending by Product Segment for Information Systems (IS) Outsourcing, Network & Desktop Outsourcing, Application Management, and Others (Includes Corresponding Graph/Chart)

Issues & Trends

Client-Specific Outsourcing Services Score Over Generic Services

xSP Model Proves Beneficial for Small & Medium Enterprises

On-Demand Model Gains Momentum

Piecemeal Outsourcing Finds Favor Among Canadian Customers

Canada - Key Outsourcing Destination for US Firms

Factors Favoring Canada as a Potential Nearshore Destination for the US

Concerns over Data Privacy

Implications of Outsourcing Practices in Canada

Shortage of Skilled Workforce - A Key Constraint

Latin America

Overview

Market Trends

Factors Driving Growth in IT Outsourcing Market

Factors Restraining Growth in IT Outsourcing Market

Select Regional Markets - An Overview

Argentina

IT Infrastructure Outsourcing Market in Argentina - An Overview

Table 19: Argentinean IT Infrastructure Outsourcing Market (2004-2006): Revenues by Product Segment for Storage, Dedicated Hosting, Co-Location, Disaster Recovery, Network Management, and Others (In US$ Million) (Includes Corresponding Graph/Chart)

Market Drivers

Market Restraints

Brazil

IT Outsourcing Market Offers Growth Potential

IT Infrastructure Outsourcing Market in Brazil - An Overview

Fragmented Market Conditions

End-Use Sectors

Table 20: Brazilian IT Infrastructure Outsourcing Market (2004-2006): Revenues by Product Segment for Storage, Dedicated Hosting, Co-Location, Disaster Recovery, Network Management, and Others (In US$ Million) (Includes Corresponding Graph/Chart)

Security - A Key Concern for IT

Infrastructure Service Providers

Rising Popularity of Client-Owned Data Centers

Lack of Information Hampers Outsourcing Growth

IT Infrastructure Outsourcing in Vertical Markets

Financial Services

Retail

Government

Chile

IT Infrastructure Outsourcing Market in Chile - An Overview

Table 21: Chilean IT Infrastructure Outsourcing Market (2004-2006): Revenues by Product Segment for Storage, Dedicated Hosting, Co-Location, Disaster Recovery, Network Management, and Others (In US$ Million) ( Includes Corresponding Graph/Chart)

Factors Driving Growth in Chilean IT Infrastructure Outsourcing Market

Factors Limiting Growth in Chilean IT Infrastructure Outsourcing Market

Colombia

IT Infrastructure Outsourcing Market in Colombia - A Brief Overview

Table 22: Colombian IT Infrastructure Outsourcing Market (2004-2006): Revenues by Product Segment for Storage, Dedicated Hosting, Co-Location, Disaster Recovery, Network Management, and Others (In US$ Million) (Includes Corresponding Graph/Chart)

Market Drivers

Market Restraints

Mexico

IT Infrastructure Outsourcing in Mexico

Factors Driving Demand for IT Infrastructure Outsourcing

Factors Restraining Growth

Venezuela

IT Infrastructure Outsourcing Market in Venezuela - A Brief Overview

Table 23: Venezuelan IT Infrastructure Outsourcing Market (2004-2006): Revenues by Product Segment for Storage, Dedicated Hosting, Co-Location, Disaster Recovery, Network Management, and Others (In US$ Million) (Includes Corresponding Graph/Chart)

Market Drivers

Market Restraints

Focus on Select Players

Accenture Ltd. (US)

Affiliated Computer Services, Inc. (US)

Amdocs (US)

Antares Management Solutions (US)

Anteon International Corporation (US)

Auriga (US)

Automatic Data Processing, Inc. (US)

BearingPoint, Inc. (US)

Ceridian Corporation (US)

Cognizant Technology Solutions (US)

Computer Sciences Corporation (US)

Convergys Corporation (US)

Electronic Data Systems Corporation (US)

Fiserv (US)

Hewlett-Packard (US)

HP Services

IBM Global Services (US)

Keane, Inc. (US)

SAVVIS, Inc. (US)

SchlumbergerSema (US)

SI International, Inc. (US)

Siemens Business Services (US)

Unisys Corporation (US)

Verizon Information Technologies (US)

Xwave (Canada)

Recent Industry Activity

B. Market Analytics

Table 24: Americas Recent Past, Current & Future Analysis for IT Outsourcing Market Analyzed with Annual Revenues in US$ Million for Years 2000 through 2010 (Includes Corresponding Graph/Chart)

Table 25: Americas 11-Year Perspective for IT Outsourcing - Breakdown of Revenues as a Percentage of Global Market for the Years 2000, 2005 & 2010 (Includes Corresponding Graph/ Chart)

2. Europe

A. Market Analysis

Overview

Current and Future Analysis

Offshore Services in Europe

Reasons for Offshore Outsourcing

Preferred Offshore Destinations

Leading Players in the European IT Outsourcing Market ( 2004- 2005)

IT Outsourcing Players in Europe

IT Services Market in Europe - A Brief Overview

Table 26: European IT Services Market (2004): A Regional Breakdown of Sales by Region/Country for United Kingdom, Germany, France, Scandinavia, Italy, Benelux, Iberian Peninsula, and Others (In € Billion and US$ Billion) ( Includes Corresponding Graph/Chart)

Issues & Trends

Companies Outsource to Focus on Core Businesses

Seasonal Deals Dominate Outsourcing Arena

Western Europe - Minor Player in Global Offshore ITO Market

Offshoring on the Rise

Outsourcing Benefits Lure West European Companies

Eastern & Central Europe - An Ideal Outsourcing Destination for European Firms

Other Trends

Healthcare IT Outsourcing Market

ASPs on the Rise

Table 27: European Healthcare IT Outsourcing Market ( 2005-2006): Regional Revenues for the United Kingdom, Germany, France, Italy, Spain, Scandinavia, and Benelux (In US$ Million) (Includes Corresponding Graph/Chart)

Table 28: European Healthcare IT Outsourcing Market ( 2005-2006): Revenues by Product Segment for Applications Management, IT Infrastructure Management, and IT Integration Services (In US$ Million) (Includes Corresponding Graph/Chart)

Market Drivers

IT Systems Modernization Programs in Public Sector

Focus on Core Competencies & Efficient Healthcare Operations

Shortage of Internal IT Expertise in Hospitals

Increased Need for Post Clinical Care

Challenges

Concerns over Job Loss - A Major Impediment

Risks from Privacy & Security of Patient Information

Lack of Adequate Technology Infrastructure in Some European Regions

Public Sector Controlled Healthcare Sector Faces Cash Crunch

ASP Enabling of Healthcare IT Applications is Extremely Complex

Reluctance to Accept New Technology

Market Restraints

Inadequate Identification of Sourcing Strategy

Lack of In-House Monitoring & Management Expertise

A Highly Fragmented European Healthcare Sector

Tussle Over Ownership of Patient Information

Select Regional Markets - An Overview

Austria

Czech Republic

Overview

Offshore IT Outsourcing Market

Factors Favoring Czech Republic’s Emergence as a Nearshore Destination

Prague - Center for Outsourcing Operations

Low Demand for BPO Services

France

Healthcare IT Outsourcing Market - An Overview

Germany

Overview

Table 29: German ITO and BPO Revenues (2003-2008) in US$ Billion (Includes Corresponding Graph/Chart)

German IT Services Market - An Overview

Table 30: German IT Services Market (2004): Breakdown by Sales and Percentage Share by Segment for IT Outsourcing, Consulting, Systems Integration, and Maintenance (In € Billion and US$ Billion) (Includes Corresponding Graph/ Chart)

Captives Boost Growth Prospects

Captive Outsourcing Firms - Unique to German Market

Impact of Captive Deals

Healthcare IT Outsourcing Market - A Brief Perspective

Ireland

Russia

Table 31: Russian IT Services Revenues (2001-2006)(In US$ Million) (Includes Corresponding Graph/Chart)

Spain

United Kingdom

Healthcare IT Outsourcing Market in the UK

Latvia

Slovakia

Emerging IT Outsourcing Services

Nordic Region

IT Services Market in Nordic Region

Table 32: Nordic IT Services Market (2005): Percentage Share of Spending by Country for Sweden, Denmark, Norway, and Finland (Includes Corresponding Graph/Chart)

Table 33: Nordic IT Services Market (2005): Percentage Share of Spending by Service for Hardware, Outsourcing, Software, Project Services, and Support Services ( Includes Corresponding Graph/Chart)

IT Outsourcing Market in Nordic Region

Table 34: Nordic IT Outsourcing Market (2003): Percentage Breakdown of Spending by Segment for Information Systems (IS) Outsourcing, Network & Desktop Outsourcing, Application Management, System Infrastructure Services, and Application Service Provider (Includes Corresponding Graph/Chart)

Contract Extensions to Drive Market Growth

Nordic IT Outsourcing Market - A Polarized Arena

Finland ITO Market

Focus on Select Players

Atos Origin (The Netherlands)

British Telecom Group Plc (UK)

Capgemini (Germany)

Computacenter Plc (UK)

Daimler-Benz InterServices (debis) AG (Germany)

Getronics NV (Holland)

LogicaCMG Plc (UK)

Lufthansa System Group GmbH (Germany)

T-Systems (Germany)

Triaton GmbH (Germany)

Recent Industry Activity

B. Market Analytics

Table 35: European Recent Past, Current & Future Analysis for IT Outsourcing Market Analyzed with Annual Revenues in US$ Million for Years 2000 through 2010 (Includes Corresponding Graph/Chart)

Table 36: European 11-Year Perspective for IT Outsourcing - Breakdown of Revenues as a Percentage of Global Market for the Years 2000, 2005 & 2010 (Includes Corresponding Graph/ Chart)

3. Asia-Pacific

A. Market Analysis

Current and Future Analysis

India Vs China

India - A Preferred Outsourcing Destination for Global Organizations

China Aims to Dent Indian ITO Market

Capitalizing on Geographical & Cultural Proximity

Government Sector to Drive Demand for Outsourcing

BPO Market in Asia-Pacific

Select Regional Markets - An Overview

Australia

Enterprises Favor Selective Outsourcing

Vendors Collaborate to Tap Opportunities in Mid- Market Segment

Leading Vendors in Australia

China

Factors Favoring Chinese Growth in IT Outsourcing Market

Market Trends

Offshore ITO Market Characterized by High Degree of Fragmentation

Strong Support from Government Fosters Growth

Rising Demand for Offshoring Activities

Increasing Operational Costs in India Moves US Outsourcing Seekers to China

Inadequate IPR Laws - A Key Growth Inhibitor

Players Collaborate to Gain from High-Potential Chinese Market

Market Drivers

Market Restraints

India

Leading Offshore Destination

IT Services Market - An Overview

Factors Contributing to India’s Growth as an IT Outsourcing Destination

Abundance of Skilled Workforce

Low Operational Costs

Favorable Economic & Political Environment

Well-Established IT Infrastructure

Presence of Top-Notch IT Firms

India Dominates Global Offshore IT Outsourcing Sector

Customers of Indian Outsourcing Services

Shortage of IT Workforce Leads to Higher Operational Costs

Indian Offshore Outsourcing Industry Faces Testing Times

Rising Labor Costs

IT Outsourcing in Avionics Industry Offers Growth Opportunities

Indian Firms Move Towards Comprehensive Service Contracts

Table 37: Indian Outsourcing Industry (2002-2005): Number of Contracts for TCV More than US$50 Million and TCV More than US$1 Billion (Includes Corresponding Graph/Chart)

Large Vendors Bag Large Deals

Risks Involved in Large Contracts

Increasing Presence of Global IT Vendors in Offshore Destinations

Characteristics of Large Contracts

IT Operation Outsourcing

Application Outsourcing

Infrastructure Outsourcing

Infrastructure Management in India

Role of Service Provider in Infrastructure Management

Trends in Infrastructure Management Services

Japan

Vietnam - New Destination for Japanese IT Firms

Singapore

Table 38: Singapore IT Outsourcing Market (2004-2006): Percentage Breakdown of Spending by Product Segment for IT Management, Development & Integration, Software Support, Consulting, and Hardware Maintenance & Support (Includes Corresponding Graph/Chart)

Vietnam

Focus on Select Players

Fujitsu Group (Japan)

HCL Technologies (India)

Hitachi Information Systems, Ltd. (Japan)

Infosys Technologies Ltd. (India)

MphasiS BFL Ltd. (India)

NEC Corporation (Japan)

NIIT Technologies (India)

Satyam Computer Services Ltd. (India)

Wipro Ltd. (India)

Recent Industry Activity

B. Market Analytics

Table 39: Asia-Pacific Recent Past, Current & Future Analysis for IT Outsourcing Market Analyzed with Annual Revenues in US$ Million for Years 2000 through 2010 ( Includes Corresponding Graph/Chart)

Table 40: Asia-Pacific 11-Year Perspective for IT Outsourcing - Breakdown of Revenues as a Percentage of Global Market for the Years 2000, 2005 & 2010 (Includes Corresponding Graph/Chart)

4. Rest of World

A. Market Analysis

Current and Future Analysis

Middle East Companies Embrace Outsourcing Services

Africa - An Emerging IT Outsourcing Market

Factors Favoring Africa as a Possible Outsourcing Destination

Challenges Faced by the Region

Select Regional Markets - An Overview

South Africa

Israel

United Arab Emirates (UAE)

Business Connexion (South Africa) - A Key Player

B. Market Analytics

Table 41: Rest of World Recent Past, Current & Future Analysis for IT Outsourcing Market Analyzed with Annual Revenues in US$ Million for Years 2000 through 2010 ( Includes Corresponding Graph/Chart)

Table 42: Rest of World 11-Year Perspective for IT Outsourcing - Breakdown of Revenues as a Percentage of Global Market for the Years 2000, 2005 & 2010 (Includes Corresponding Graph/Chart)

IV. COMPETITION

1. 01-Creations (Estonia)

2. 12Silence Software (Romania)

3. 247Consult (Canada)

4. 2k-Group (Ukraine)

5. 3BD Interactive (India)

6. 3DI System (India) Pvt. , Ltd (India)

7. 3W Zone Pte. , Ltd. (Singapore)

8. 4Colordesign. Com (India)

9. 5Icreations, Inc. (Pakistan)

10. A ROND (Romania)

11. A&N Translation Services (Malaysia)

12. A-1 Technology, Inc. (USA)

13. A4 Solutions Pvt. , Ltd. (India)

14. AABSyS IT Pvt. , Ltd. (India)

15. AAM Management Information Consultant Ltd. (Hungary)

16. ABT Solutions (Ukraine)

17. Accel Transmatic Limited (India)

18. Accenture (USA)

Table 43: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ billion)

Table 44: Half Yearly Sales Analysis by Segment: 2005- 2006 (H1) (In US$ billion)

Table 45: Half Yearly Sales Analysis by Geographic Region: 2005-2006 (H1) (In US$ billion)

Table 46: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 47: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

Table 48: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ billion)

Table 49: Annual Sales Analysis by Quarter: 2004-2005 (In US$ billion)

Accenture (Australia)

Accenture (Canada)

Accenture (Czech Republic)

Accenture (Hong Kong)

Accenture (Hungary)

Accenture Service Pvt. , Ltd. (India)

Accenture (Indonesia)

Accenture (Ireland)

Accenture (Israel)

Accenture (Korea)

Accenture (Luxembourg)

Accenture (Malaysia)

Accenture (Nigeria)

Accenture (Philipiines)

Accenture (Singapore)

Accenture (Slovak Republic)

Accenture (South Africa)

Accenture (Taiwan)

Accenture (Thailand)

Accenture (UK)

19. Acuita (India)

20. Adiance Technologies (India)

21. Aerohills (Ukraine)

22. Affiliated Computer Services, Inc. (USA)

Table 50: Nine Months Sales Analysis: 2005-2006 (Nine Months Ended, March) (In US$ million)

Table 51: Nine Months Sales Analysis by Segment: 2005- 2006 (Nine Months Ended, March) (In US$ million)

Table 52: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 53: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

23. Ahead Management (Denmark)

24. AICOM Solutions Corporation (USA)

25. AIRPING (India)

26. AIT India (India)

27. Akela (Romania)

28. Alakmalak Technologies (India)

29. Alsbridge (USA)

30. Altoros Systems (USA)

31. Amdocs Limited (Canada)

Table 54: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ billion)

Table 55: Half Yearly Sales Analysis by Quarter: 2005- 2006 (H1) (In US$ billion)

Table 56: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 57: Quarterly Annual Sales Analysis: 2004-2005 (In US$ billion)

Table 58: Annual Sales Analysis by Business Segment: 2004-2005 (In US$ billion)

Table 59: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ billion)

32. Ameriteck (India)

33. Amplusnet Software& Services (Romania)

34. AMZ Access, Inc. (USA)

35. AMZ Research, Inc. (USA)

36. Analysts International (USA)

Table 60: First Quarter Sales Analysis: 2005-2006 7 (In US$ million)

37. Anite Managed IT Services (UK)

38. Antares Management Solutions (USA)

39. Anteon International Corporation (USA)

Table 61: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 62: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 63: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

40. Anthesys, Inc. (USA)

41. ApriorIT, Inc. (Ukraine)

42. Arnima Design India Private Limited (India)

43. Artedigital (USA)

44. ArtSoft Consult (Romania)

45. Asiawebmedia Technologies (India)

46. Aspen Software Consultants, Inc. (USA)

47. Astergate Solutions (India)

48. Atos Origin SA (France)

Atos Origin (The Netherlands)

49. Auriga (USA)

50. Automatic Data Processing, Inc. (USA)

Table 64: Nine Months Sales Analysis: 2005-2006 (Nine Months Ended, March) (In US$ million)

Table 65: Annual Sales Analysis: 2003-2005 (In US$ million)

51. Auxis, Inc. (USA)

52. AvionTechnology (USA)

53. Azertia Group (Spain)

Azertia USA (USA)

54. BearingPoint, Inc. (USA)

55. Belsoft (Belarus)

56. Beyond IT SA (Argentina)

57. Beyondsoft (China)

58. Bharti Pacific Business Solutions (India)

59. Bijjam Information Technologies, Inc. (USA)

60. Binary Semantics (USA)

61. BM Softnext Pvt. , Ltd. (India)

62. BorderlessMind (India)

63. Boston SoftDesign, Inc. (USA)

64. Brasil Telecom Participações (Brazil)

65. BrickRed Technologies (India)

66. British Telecom PLC (UK)

Table 66: Annual Sales Analysis: 2003-2005 (In £ million)

Table 67: Annual Sales Analysis by Segment: 2004-2005 (In £ million)

Table 68: Annual Sales Analysis by Geographic Region: 2004-2005 (In £ million)

67. Bulgarian Outsourcing Company (Bulgaria)

68. Business Connexion (South Africa)

69. Calence LLC (USA)

70. CAMO Technologies (USA)

71. Capgemini (France)

Capgimini Ernst & Young U. S. LLC (USA)

Capgemini UK PLC (UK)

72. Castor Technologies, Inc. (USA)

73. CCS Technologies (P) Ltd. (India)

CCS Technologies (P) Ltd. (Australia)

74. Cellent AG (Germany)

75. Cepios Group (India)

76. Ceridian Corporation (USA)

Table 69: First Quarter Sales Analysis: 2005-2006 (In US$ billion)

Table 70: First Quarter Sales Analysis by Segment: 2005-2006 (In US$ billion)

Table 71: Annual Sales Analysis: 2004-2005 (In US$ billion)

Table 72: Annual Sales Analysis by Quarter: 2004-2005 (In US$ billion)

Table 73: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

77. CGI Canada (Canada)

Table 74: Half Yearly Sales Analysis: 2005-2006 (H1) (In Can$ million)

Table 75: Half Yearly Sales Analysis by Segment: 2005- 2006 (H1) (In Can$ million)

Table 76: Half Yearly Sales Analysis by Geographic Region: 2005-2006 (H1) (In Can$ million)

Table 77: Annual Sales Analysis: 2003-2005 (In Can$ million)

Table 78: Annual Sales Analysis by Quarter: 2004-2005 (In Can$ million)

Table 79: Annual Sales Analysis by Segment: 2004-2005 (In Can$ million)

Table 80: Annual Sales Analysis by Geographic Region: 2004-2005 (In Can$ million)

Table 81: Annual Sales Analysis by Segment: 2003-2004 (In Can$ million)

Table 82: Annual Sales Analysis by Geographic Region: 2003-2004 (In Can$ million)

78. Chemionix Solutions (India)

79. Cheshta Infotech Pvt. , Ltd. (India)

80. Ci&T Software SA (Brazil)

81. CIL Technosoft (India)

82. Cincom Systems, Inc. (USA)

83. CISIoffshore (France)

84. Cogitum LC (USA)

85. Cognizant Technology Solutions (USA)

Table 83: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 84: First Quarter Sales Analysis by Segment: 2005-2006 (In US$ million)

Table 85: First Quarter Sales Analysis by Geographic Region: 2005-2006 (In US$ million)

Table 86: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 87: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 88: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 89: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 90: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 91: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

86. Computacenter PLC (UK)

87. Computer Enterprises, Inc. (India)

88. Computer Sciences Corporation (CSC) (USA)

Table 92: Annual Sales Analysis: 2004-2006 (In US$ million)

Table 93: Annual Sales Analysis by Quarter: 2005-2006 (In US$ million)

Table 94: Annual Sales Analysis by Geographic Region: 2005-2006 (In US$ million)

89. Covisint- Compuware (USA)

90. Conkurent LLC (USA)

91. Connect2web (UK)

92. Consult IT Now ™ Group (Russia)

93. Consulting-Technologies (USA)

94. Convergys Corporation (USA)

Table 95: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 96: First Quarter Sales Analysis by Segment: 2005-2006 (In US$ million)

Table 97: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 98: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 99: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 100: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

95. Corbus LLC (USA)

96. Covansys Corporation (USA)

Table 101: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 102: Annual Sales Analysis: 2004-2005 (In US$ million)

97. Covient. Com (USA)

98. CoVisible Solutions Pvt. , Ltd. (India)

99. CSF Group PLC (UK)

100. Cyber e-Soft India (India)

101. Cyber Futuristics India Private Limited (India)

102. Cyber Infrastructure (India)

103. Cybermax Solutions (India)

104. CyberThink, Inc. (USA)

Cyberthink Info Tech Pvt. , Ltd. (India)

Cyberthink Limited (UK)

105. Cygnet Infotech Pvt. , Ltd. (India)

106. Daemon Information Systems (India)

107. Daffodil Solutions (India)

108. Daimler-Benz InterServices (Debis) AG (Germany)

109. Dalian Hi-Think Computer Technology Co. , Ltd. (China)

110. DataArt, Inc. (USA)

111. DH&C Outsourccing (Brazil)

112. Dell, Inc. (USA)

Table 103: First Quarter Sales Analysis: 2006-2007 (In US$ billion)

Table 104: First Quarter Sales Analysis by Product: 2006-2007 (In US$ billion)

Table 105: First Quarter Sales Analysis by Geographic Region: 2006-2007 (In US$ billion)

Table 106: Annual Sales Analysis: 2004-2006 (In US$ billion)

Table 107: Annual Sales Analysis by Product: 2005-2006 (In US$ billion)

Table 108: Annual Sales Analysis by Goegraphic Region: 2005-2006 (In US$ billion)

113. Dextrogroup (Germany)

114. Digital Fuel Technologies, Inc. (USA)

115. Digital Horizons (India)

116. Diveo Internet de México S. de R. L. de CV (Mexico)

117. DNT Consulting, Inc. (USA)

118. Dynamic Web Technologies (India)

119. E2 Technology Partners (Romania)

120. Eastern Jilong Sdn. Bhd. (Malaysia)

121. Edgetech Computing, Inc. (Canada)

122. Efextra eSolutions Pvt. , Ltd. (India)

123. Eldev (Belarus)

124. Electronic Data Systems Corporation (EDS) (USA)

Table 109: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 110: First Quarter Sales Analysis by Geographic Region: 2005-2006 (In US$ million)

Table 111: Annual Sales Analysis: 2004-2005 (In US$ million)

Table 112: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 113: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

MphasiS BFL Limited (India)

Table 114: Annual Sales Analysis: 2004-2005 (In INR million)

Table 115: Annual Sales Analysis by Segment: 2004-2005 (In INR million)

Medas Limited (UK)

125. Emboss Technopreneurs Pvt. , Ltd. (India)

126. En Pointe Global Services, Inc. (USA)

127. Encodexindia (India)

128. EPRO Systems (Hong Kong) Ltd. (Hong Kong)

Table 116: Annual Sales Analysis: 2004-2005 (In HK$ million)

129. E-Softtek (India)

130. ETNA Software (Russia)

131. E-Vector Corporation (USA)

132. Evozon Systems (Australia)

133. ExpertGlobalResponse LLC (USA)

134. Eyesmax Software Pvt. , Ltd. (India)

135. e-Zest Solutions Pvt. , Ltd. (India)

136. Fabeon Corporation (USA)

137. Fairdeal Software Consultants Pvt. , Ltd. (India)

138. Fiserv, Inc. (USA)

Table 117: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 118: Annual Sales Analysis: 2003-2005 (In US$ million)

139. Flextronics Software Systems (India)

140. Flywork Development, Inc. (Russia)

141. Focal3 LLC (USA)

Focal3 (India)

142. FocusIT Denmark (Denmark)

143. Founder International North America, Inc. (USA)

144. FPT Software (Vietnam)

145. Freeborders (USA)

146. FSL Projects Ltd. (India)

147. Fujitsu Ltd. (Japan)

Table 119: Nine Months Sales Analysis: 2005-2006 (Nine Months Ended, December) (In ¥ billion)

Table 120: Nine Months Sales Analysis by Segment: 2005 -2006 (Nine Months Ended, December) (In ¥ billion)

Table 121: Annual Sales Analysis: 2003-2005 (In ¥ billion)

Table 122: Annual Sales Analysis by Segment: 2004-2005 (In ¥ billion)

Table 123: Annual Sales Analysis by Geographic Region: 2004-2005 (In ¥ billion)

148. G&G Technologies, Inc. (USA)

149. Gateway Technolabs (India)

150. Genpact (USA)

151. Getronics NV (The Netherlands)

152. GFI Informatique (France)

Table 124: First Quarter Sales Analysis: 2005-2006 (Q1) (In € million)

Table 125: Annual Sales Analysis: 2004-2005 (In € million)

Table 126: Annual Sales Analysis by Quarter: 2004-2005 (In € million)

153. GitS (Mexico)

154. Global Cybersoft, Inc. (USA)

155. Globant (USA)

156. Group Technologies & Exports (India)

157. GroupSoft Technologies (India)

158. Growth Compusoft Exports Ltd. (India)

159. HalSys IT Solutions Pvt. , Ltd. (India)

160. HCL Technologies Ltd. (India)

161. Heldi (Ukraine)

162. Hewlett-Packard Company (USA)

Table 127: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ billion)

Table 128: Half Yearly Sales Analysis by Segment: 2005 -2006 (H1) (In US$ billion)

Table 129: Annual Sales Analysis: 2004-2005 (In US$ billion)

Table 130: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

Table 131: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ billion)

Table 132: Annual Sales Analysis by Quarter: 2004-2005 (In US$ billion)

HP Business & IT Services (USA)

Triaton GmbH (Germany)

163. Hewitt Associates, Inc. (USA)

Table 133: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ million)

Table 134: Annual Sales Analysis: 2004-2005 (In US$ million)

Table 135: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 136: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 137: Annual Sales Analysis by Geographic region: 2004-2005 (In US$ million)

164. HiddenBrains (India)

165. Hitachi Information Systems Ltd. (Japan)

Hitachi Consulting Corporation (USA)

166. Hi-Tech Export (USA)

167. Hytech Professionals LLC (USA)

168. I. T. United (China)

169. IBA Group (Czech Republic)

170. IBM Corporation (USA)

Table 138: Half Yearly Sales Analysis by Quarter: 2004 -2005 (H1) (In US$ million)

Table 139: Half Yearly Sales Analysis by Business Segment: 2004-2005 (H1) (In US$ million)

IBM Global Services (USA)

IBM Canada Ltd. (Canada)

171. Icallbiz (India)

172. Icosoft (USA)

173. Icreon Communications Pvt. , Ltd. (India)

174. International Datacasting Corporation (Canada)

Table 140: Annual Sales Analysis: 2004-2006 (In Can$ million)

Table 141: Annual Sales Analysis by Segment: 2005-2006 (In Can$ million)

Table 142: Annual Sales Analysis by Quarter: 2005-2006 (In Can$ million)

175. Ihotdesk (UK)

176. Impsat (USA)

Table 143: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 144: First Quarter Sales Analysis by Service Segment: 2005-2006 (Q1) (In US$ million)

Table 145: First Quarter Sales Analysis by Geographical Region: 2005-2006 (Q1) (In US$ million)

Table 146: Annual Sales Analysis: 2004-2005 (In US$ million)

Table 147: Annual Sales Analysis by Service Segment: 2004-2005 (In US$ million)

Table 148: Annual Sales Analysis by Geographical Region: 2004-2005 (In US$ million)

177. Independent Expert Group (Europe)

178. IndiainfoIT (India)

179. Indicium Technologies Pte Ltd. (Singapore)

180. Indyzen, Inc. (USA)

181. Infinity Informations (P) Ltd. (India)

182. Infocrossing, Inc. (USA)

Table 149: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 150: Annual Sales Analysis: 2004-2005 (In US$ million)

Table 151: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

183. Infolink SA (Mexico)

184. Inforatio Solutions (Hungary)

185. Infosoftbd, Inc. (Bangladesh)

186. Infosys Technologies Limited (India)

Table 152: Annual Sales Analysis by Business Segment: 2005-2006 (In Rs billion)

Table 153: Annual Sales Analysis by Region: 2005-2006 (In Rs billion)

187. Infynita, Inc. (USA)

188. Insoft. com Pvt. Ltd. (India)

189. Inspur Worldwide Services (China)

190. Intelig Telecom (Brazil)

191. Intelligence-Soft Ltd. (Russia)

192. Intelsys Software Development Company (USA)

193. Interactive Business Systems, Inc. (USA)

194. Interactive World (India)

195. International Outsourcing Services (USA)

196. Interra Information Technologies, Inc. (USA)

197. Intersoft Konsalting (Macedonia)

198. Intrice LLC (Russia)

199. Invent-Soft (Belarus)

200. Invision. com, Inc. (USA)

201. Invitra Technologies (India)

202. IQ Software Services Ltd. (United Kingdom)

203. ISG Novasoft (USA)

204. Ishir Infotech (India)

Ishir Infotech (USA)

205. Isoftstone Information Service Corporation (China)

206. IT Outsourcing, Inc. (USA)

207. IT Outsourcing India (India)

208. IT Software Outsourcing Co. , Ltd. (Russia)

209. Itechlogic (Russia)

210. Itellsolutions (India)

211. Itransition Software (Belarus)

212. Jeenec Technologies (India)

213. Kanbay International, Inc. (USA)

Table 154: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 155: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 156: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 157: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Kanbay International - Adjoined Consulting (USA)

214. Keane, Inc. (USA)

215. Keethaconsulting (USA)

216. Kevin Software & Design SRL (Romania)

217. Kring Technologies A/S (Denmark)

218. Krish Infotek (India)

219. KVG Consultants, Inc. (USA)

220. L-3 Microdyne Outsourcing, Inc. (USA)

221. Lanit-Tercom, Inc. (Russia)

222. LatinExperts S. A. (Argentina)

223. Leafnode Systems, Inc. (Canada)

224. Logic software, Inc. (Canada)

225. Logicacmg PLC (UK)

Table 158: Annual Sales Analysis: 2003-2005 (In million)

Table 159: Annual Sales Analysis by Business Segment: 2004-2005 (In million)

Table 160: Annual Sales Analysis by Geographic Region: 2004-2005 (In million)

226. Logicsoft Technologies (India)

227. Lucent Technologies, Inc. (USA)

228. Lufthansa System Group GmbH (Germany)

229. Luxoft (USA)

230. Machine Solutions (Pvt), Ltd. (Pakistan)

231. Mag Studio Ltd. (Bulgaria)

232. Mascon Global Limited (India)

233. Mastek Ltd. (India)

Table 161: Half Yearly Sales Analysis: 2005-2006 (H1) (In INR million)

Table 162: Annual Sales Analysis: 2003-2005 (In INR million)

Table 163: Annual Sales Analysis by Business Segment: 2004-2005 (In INR million)

Mastek GmbH (Germany)

234. Maxima Technologies Inc. (Pakistan)

235. Media Development International (Canada)

236. Metasoft Ltd. (Ukraine)

237. mHave, LLC. (USA)

238. Mirchev Ideas (Bulgaria)

239. Murano Software, Inc (USA)

240. NCS Pte. , Ltd. (Singapore)

241. Navisite, Inc. (USA)

Table 164: Nine Months Sales Analysis: 2005-2006 (Nine Months Ended, April) (In US$ million)

Table 165: Nine Months Sales Analysis by Quarter: 2005 -2006 (Nine Months Ended, April) (In US$ million)

Table 166: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 167: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

242. NEC Corporation (Japan)

Table 168: First Quarter Sales Analysis: 2005-2006 (Q1) (In ¥ billion)

Table 169: Annual Sales Analysis: 2003-2005 (In ¥ billion)

Table 170: Annual Sales Analysis by Quarter: 2004-2005 (In ¥ billion)

Table 171: Annual Sales Analysis by Segment: 2004-2005 (In ¥ billion)

Table 172: Annual Sales Analysis by Geographic Region: 2004-2005 (In ¥ billion)

243. Ness Technologies, Inc. (USA)

Table 173: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 174: Annual Sales Analysis: 2004-2005 (In US$ million)

244. Nest Technologies Corporation (USA)

245. Nestsoft Technologies (India)

246. Netbank, Inc. (USA)

247. NetCentrix Limited (UK)

248. Network Technologies and Designs India (India)

249. Newtok Technologies Pvt. , Ltd. (India)

250. NIIT Technologies (India)

Table 175: Annual Sales Analysis: 2005-2006 (Q1) (In INR Crore)

251. Novasoft, Inc. (USA)

252. NTT DATA Corporation (Japan)

253. Olive E-Business Pvt. Ltd. (India)

254. Orcim (UK)

255. Outsourcehome (USA)

256. Outsourcing Factory, Inc. (Canada)

257. Outsourcing Ukraine (Ukraine)

258. Oxinoss (India)

259. Paradigm Infotech, Inc. (USA)

260. Patni Computer Services Ltd. (India)

261. Pennywise Solutions Private Ltd. (India)

262. PGS Software (Poland)

263. Phasedata, Corporation (USA)

264. Primesys (Brazil)

265. Pringle Software Techonologies Pvt. Ltd. , (India)

266. Progressys (Romania)

267. ProSoft (Lithuania)

268. Proteans, Inc. (USA)

269. Provati Tech Limited. (Bangladesh)

270. Psimetrics (Canada)

271. Pyramid Software, Inc. (USA)

272. Quad One Technologies Pvt. , Ltd. (India)

273. QualHub Solutions Pvt. Ltd (India)

274. QualSoft Services (India)

275. Quantic Ltd. (Vietnam)

276. Raj Technologies Pvt. , Ltd. (India)

277. RampRate, Inc. (USA)

278. Ratmir Labs Ltd. (Ukraine)

279. Rave Technologies (India)

280. Real Infoware Pvt. , Ltd. (India)

281. Realworld Systems, Inc. (USA)

282. Reksoft (Russia)

283. Rigel Networks (India)

284. Ross Group, Inc. (USA)

285. RR Infotech Ltd. (India)

286. SAIC - Science Applications International Corporation (USA)

Table 176: Annual Sales Analysis: 2005-2006 (In US$ billion)

Table 177: Annual Sales Analysis by Quarter: 2005-2006 (In US$ billion)

287. Salesforce. com, Inc. (USA)

Table 178: First Quarter Sales Analysis: 2006-2007 (In US$ million)

Table 179: First Quarter Sales Analysis by Geographic Region: 2006-2007 (In US$ million)

Table 180: Annual Sales Analysis: 2004-2006 (In US$ million)

Table 181: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

288. SaM Solutions. (Germany)

289. Samsung SDS Co. , Ltd. (South Korea)

290. SantexStandard (USA)

291. Sapaira Consulting Group (USA)

292. Satyam Computer Services Limited (India)

Table 182: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 183: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

293. Savitr Software Services Private Limited (India)

294. Savvis, Inc. (USA)

Table 184: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 185: First Quarter Sales Analysis by Segment: 2005-2006 (In US$ million)

Table 186: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 187: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

295. ScienceSoft, Inc. (Belarus)

296. Shift Labs, Inc. (USA)

297. Shinetech Software, Inc. (China)

298. SI International, Inc. (USA)

Table 188: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 189: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 190: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

299. Siemens Business Services (Germany)

300. Sigma Global Solutions (Canada)

301. Siliconchips Computer Services Pvt. , Ltd. (India)

302. SilkRoad (Vietnam)

303. SITS Corporation (India)

304. Sky Computer Services LLC (USA)

305. Smardec (Moscow)

306. Smart421 Ltd. (UK)

307. Softpilot. 2000 (Ukraine)

308. SoftSerbia (Serbia)

309. Softwarium (Ukraine)

310. Sonda SA (Chile)

311. Stag Philippines, Inc. (Philippines)

312. StarTek, Inc. (USA)

Table 191: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 192: Annual Sales Analysis: 2004-2005 (In US$ million)

313. Summersault, Inc. (Philippines)

314. Sunbow Technologies (Mauritius)

315. SWS Business Process Outsourcing Ltd. (Ireland)

316. Synapsis Technology, Inc. (USA)

317. Syntel, Inc. (USA)

318. TA ITconsulting LLC (USA)

319. Taragana (India)

320. Tarang Software Technologies (India)

321. Tata Consultancy Services (USA)

322. TatvaSoft (India)

323. TechCoder (USA)

324. TecServ, Inc. (USA)

325. Telecom Service Centres Ltd. (UK)

326. Telefonia Empresas (Brazil)

327. Telehouse Europe (UK)

328. TeNet Software Consultants (India)

329. The Charles Douglas Organisation Ltd. (UK)

330. The Outsourcing Network LLC (USA)

331. The Project Office (UK)

332. THUS Plc (UK)

Table 193: Annual Sales Analysis: 2004-2006 (In £ million)

333. TMA Solutions (Vietnam)

334. Topsys Solutions (Pvt) Ltd. (India)

335. Total Outsource, Inc. (India)

336. Tremend Software Consulting (Romania)

337. T-Systems (Germany)

Gedas AG (Germany)

T-Systems (Spain)

338. Unishores Ltd. (UK)

339. UNI-Star Business System (Philippines)

340. Unisys Corporation (USA)

Table 194: First Quarter Sales Analysis: 2005-2006 (In US$ million)

Table 195: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 196: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 197: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 198: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Unisys Africa (South Africa)

341. Vasra, Inc. (USA)

342. Velocity Technology Solutions LLC (USA)

343. Vericenter, Inc. (USA)

344. Verizon Information Technologies, Inc. (USA)

345. Vertex Outsourcing (USA)

346. Vested Development, Inc. (USA)

347. Vfoursoft Business Solutions Private Limited (India)

348. Viet Tech Co. , Ltd. (Vietnam)

349. Vipana (India)

350. Vision TRE (USA)

351. Waveaccess (Russia)

352. Web Space Station (USA)

353. Web Support and Outsourcing (Australia)

354. Webchroma (Nepal)

355. Webta (Ukraine)

356. Webulant, Inc. (USA)

357. Wipro Limited (India)

Table 199: Annual Sales Analysis: 2003-2005 (In INR million)

Table 200: Annual Sales Analysis by Segment: 2004-2005 (In INR million)

Table 201: Annual Sales Analysis by Geographic Region: 2004-2005 (In INR million)

358. Wittmann & Partner (Romania)

359. Xansa UK Limited (UK)

Xansa (India)

360. Xwave (Canada)

361. Yash Technologies, Inc. (USA)

362. Zansys Technologies (India)

363. Zensar (India)