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Voice/Speech Recognition Systems

Product Type: Market Research Report
Published by: Global Industry Analysts
Published: October 2009
Product Code: R263-4154
Description
The global outlook series on Voice/Speech Recognition Systems provides a collection of market briefs, concise summaries and statistical anecdotes of research findings. The report offers a rudimentary overview of the industry and details trends such as, growing demand for speech-based searching and analytics, increased focus on voice Internet and speech-enabled systems by technology vendors, and growing popularity of network-based speech recognition and distributed speech recognition technologies. Additionally, the impact of the ongoing economic recession is discussed, while also identifying growth drivers such as fast paced adoption of speech recognition systems at contact centers, growing use of biometrics, and technology advancements in mobile and in-vehicle applications. The report also presents a recapitulation of latest strategic corporate developments and product launches/innovations. Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 234 companies worldwide.

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Table of Contents
1.GLOBAL MARKET OVERVIEW

Speech Recognition Systems: A Prelude

Current Scenario: A Review

Ubiquitous Applications Characterize the Market for SR Systems

Growing Popularity of SR Triggers Innovations in Voice-Interface Devices

Pitfalls of Embedded Speech Unleash a Search for Effective Alternatives

Network-Based SR & Distributed SR

Technologies Rise in Popularity

Open Standards: A Key Architectural Requisite

Use of Speech Technology in Next Generation Networks

Speech-based Searching Gaining Pace

Demand for Speech Analytics On the Rise

The Internet Holds Out Lucrative Potential for Speech Recognition Technologies

Audio Mining for Searching Online Audio and Video Content

Speech Recognition Technologies Get a Fillip from Video Integration

SR Technology Vendors Focus on Voice Internet & Speech Embedded Systems

Fast Paced Adoption of SR Systems at Contact Centers Drives Growth

Table 1: Cost Comparison of Customer Calls Handled by A Single Call Service Agent and a Speech Enabled IVR System: Breakdown of Number of Calls, Call Cost per Year & Average Call Cost

Table 2: Payback Period Analysis for a 72-Port Speech-Enabled IVR System

Biometrics Offers Lucrative Opportunities for

Voice Recognition Systems

Increasing Security Threats Drive Voice Verification Biometrics Market

Speech Security: A Business Case for Growth

Table 3: World Recent Past, Current & Future Analysis for Voice Recognition Technology in Biometrics by Geographic Region/Country - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle East, and Latin America Markets Independently Analyzed with Annual Sales in US$ Thousand for Years 2008, 2010, 2012 & 2015

Emergence of Standards Contributes to the Automated Speech Recognition Market

Applications of Automated Speech Recognition

Table 4: World Long Term Analysis for Automatic Speech Recognition by Geographic Region - USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2010, 2012, and 2014

Rapid Growth in VoIP Driving Speech Recognition Technology

Demand for Speech Enabled IVRs on the Rise

Table 5: World Market for Interactive Voice Response (IVR) Systems by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Europe and Rest of World for the Year 2008

Table 6: North American Market for Interactive Voice Recognition (IVR) Systems (2007): Percentage Share Breakdown of Revenues by Technology

VoiceXML Set to Become the Dominant IVR Technology

IVR Vendors Shift Focus to Small & Medium Sized Companies

Mobile Phones: The Next Frontier for Speech Recognition Systems

Growing Adoption of SR Technology in “In-Vehicle Systems”

Demographic Trends & Findings

Telematics & Car Infotainment: A Boon for the SR Technology Market

Technology Challenges to Reckon With…

Promising Applications in the Healthcare

Industry: A Sneak Peek

Redefining the Standards of Healthcare Efficiency

A Peek into Technology Adoption

Radiology Department & Point-of-Care: Potentially Strong Application Areas

How Real Is the Threat of Substitution of Medical Transcription Services?

Speech-Enabled Self-Service Solutions Have Healthcare Providers Up by the Ears

Growth Drivers In a Capsule: A Recapitulation

Market for Voice/Speech Recognition Systems Remains Buoyant Despite Recession

2.TECHNOLOGY/PRODUCT OVERVIEW

Speech Recognition: A Definition

Voice Recognition Systems

Application Areas

Strengths and Weaknesses

Speech-Enabled IVR Solutions

Benefits of Speech-Enabled IVR Solutions

Voice/Speech Recognition Systems: An Evolution Scan

Noteworthy Milestones in VRS Development

A Primer

1700s & 1800s

1960s & 1970s

1980s

1990s

2000s

Types of Speech Recognition (SR) Systems

Speaker Dependent System

Speaker Independent System

Discrete Speech System

Continuous Speech System

What is Speech Recognition Software?

Speech Recognition Framework

Telephony Platform

Enterprise-Based Speech Recognition

Applications

Network-Based Speech Recognition

Applications

Voice Portals

Speech Recognition Technology:

A Classification

Major Brands in the Market

Key End-Use Application Sectors

HealthCare

Military/Aerospace

High-Performance Fighter Aircraft

Helicopters

Battle Management Command Centers

Training of Air Traffic Controllers

Communications & Telephony

Automotive Industry

Commercial Establishments

Consumer Electronics & Appliances

Other Applications of Speech Recognition Programs

What is VoiceXML Technology?

VoiceXML Design

VoiceXML Improves Customer Service

VoiceXML Offers Benefits at Low Costs

VoiceXML - Enhancing Speech Recognition

Technology

3.STRATEGIC CORPORATE DEVELOPMENTS

4.PRODUCT LAUNCHES/INNOVATIONS

REGIONAL MARKET OVERVIEW

1.NORTH AMERICA

IVR Market in North America:

An Overview

Where Do the Opportunities Lie?

Factors Influencing the IVR Market

Packaged Applications Drive Growth

Table 7: US Market for Speech Applications (2005): Percentage Breakdown of Value Sales for Custom Applications and Packaged Applications

Speech Recognition Market in the United States: A Review

Table 8: US Speech Technology Market (2007): Percentage Breakdown by Application - Call Centers, Directory, Communications, Business Process, Transactions, and Others

Table 9: US Market for Speech Technology (2007): Percentage Breakdown of Dollar Sales by Product Segment - Automatic Speech Recognition, Text-to-Speech, and Speaker Verification

Growing Adoption of Speech Recognition Systems Among American Doctors

Speech Recognition Market in Canada: A Review

Canadian Government Steps in to Push Up the Technology’s Adoption

Key Statistical Findings

Table 10: North America Current & Future Analysis for Interactive Voice Response (IVR) Systems by Product Segment - Less than 24 Ports, 25 to 46 Ports, 47 to 64 Ports and 65 and Above Ports Markets Independently Analyzed with Annual Revenues in US$ Million for the Years 2008, 2010, and 2012

Table 11: North American Market for Interactive Voice Response (IVR) Systems by End-Use

Sector - Percentage Breakdown of Revenues for Banking/Finance, Telecom, Insurance, Travel/Hospitality, Healthcare and Other Markets for the year 2008

Table 12: North American Market for Interactive Voice Response (IVR) Systems (2006): Percentage Share Breakdown of Revenues of Major Players -Avaya, Nortel, Intervoice, Genesys, IBM, Cisco, Envox, Aspect Software, and Others

2.EUROPE

Voice Recognition in the European Healthcare

Industry: A Review

Major Growth Drivers and Challenges

3.ASIA PACIFIC

Interactive Voice Response (IVR) Systems

in Call Centers: A Review

Organic Growth of Telecom and Banking

Industries Fuel IVR Adoption

SR Technologies Expand to Encompass

Numerous Asian Languages

Focus on Select Regional Markets

Australia

Korea


GLOBAL DIRECTORY

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