U.S. Document Outsourcing Market Forecast: 2004-2009: Industry Report

U.S. Document Outsourcing Market Forecast: 2004-2009

Product Type: Market Research Report
Published by: InfoTrends/CAP Ventures
Published: September 2005
Product Code: R290-211

Description

InfoTrends/CAP Ventures’ Document Outsourcing Forecast is designed to provide an overview of the document outsourcing market as it exists today and the analysis necessary to understand the directions in this market. We update it each year to reflect new data from our surveys, to account for changes in the economy, and to identify emerging issues. This year, our forecast covers the actual and forecasted revenues across four segments (On-Site Contracted Services, Statement Printing, Off-Site Contracted Services, and Document Process Outsourcing). This document covers the period between 2004 and 2009.

InfoTrends/CAP Ventures’ Production Workflow Solutions Consulting Service analyzes the document outsourcing markets in United States, Canada, and Western Europe. This forecast document focuses on the market opportunities in the United States, but also benefits from an understanding of the contrasts discovered within other geographic regions.

This seventh annual forecast provides the strategic, financial, and statistical information that service providers, customers, and companies considering outsourcing engagements need as part of their document outsourcing planning processes in the U.S. marketplace. Information includes a comprehensive section about service providers and their offerings, as well as market sizing and opportunity analysis. As a result, a number of compelling opportunities for service providers and customers become readily apparent.

Table of Contents

Executive Summary
Introduction: Methodology; Definitions of Terms; Companies Tracked
The Document Outsourcing Marketplace: Segments Defined; What Has Changed?; The Evolution of Document Services; Examining the Outsourcing Picture; Outlook: United States versus Other Geographies
The Document Outsourcing Forecast: Segments; On-Site Contracted Services; Statement Printing; Off-Site Contracted Services; Document Process Outsourcing (DPO); Market Segmentation by Industry
Conclusion: Keys to Continued Document Outsourcing Provider Growth
Appendix A: Profiles of Document Outsourcing Service Providers: AlphaGraphics, Inc.; The Astron Group; Banta Corporation; Bowne & Co., Inc.; DST Output; FedEx Kinko’s Office and Print Services, Inc; BM Global Services; IKON Office Solutions, Inc; Lanier Worldwide, Inc; Lason; Mimeo, Inc; Océ Business Services (formerly Archer Management Services, Inc.); Pitney Bowes Management Services (PBMS); Quebecor World, Inc; R.R. Donnelley & Sons Company; Sir Speedy; Standard Register; The Relizon Company; Williams Lea; Xerox Corporation
Appendix B: Glossary

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