U.S. Document Outsourcing Market Forecast: 2007-2012

This document details the U.S. Document Outsourcing Market Forecast for 2007 through 2012. The document includes actual and forecasted revenues across four primary segments: On-Site Contracted Services, Transaction Document Services, Off-Site Contracted Services, and Document Process Outsourcing (DPO). Profiles of key players in the marketplace are provided separately in the Document Outsourcing Service Provider Compendium.

Executive Summary

Introduction

Key Growth Drivers

Document Outsourcing Megatrends Segments and Market Size

Recommendations

Document Outsourcing Service Provider Recommendations

Document Outsourcing Client Recommendations

Introduction

Methodology

Companies Tracked

General Definitions

Document Outsourcing Segments and Trends

Document Outsourcing Defined

Megatrends

Blending of Environments and Services Service Providers as Process Managers and Owners

The Importance of Software Tools Across Outsourcing Engagements

The Migration to a Business Process Approach

The Explosive Growth of TransPromo

Disruption of Longtime Business Models by Most Service Providers The Arrival of the Integrated Document Enterprise

Individual Segment Definitions and Trends

On-Site Contracted Services

Key On-Site Service Trends

Transaction Document Services

Key Transaction Document Trends

Off-Site Contracted Services

Key Off-site Service Trends

Document Process Outsourcing

Key Document Process Outsourcing Trends

The Evolution of Document Services

Outlook: United States versus Other Geographies

Document Outsourcing Forecast in Detail

On-Site Centralized Services

Workgroup Document Services

Data and Content Services

Distribution Services

Consulting Services

Transaction Document Services

Off-Site Contracted Services

Document Process Outsourcing (DPO)

Defining the DPO Opportunity

Executing a DPO Engagement

Sizing the DPO Opportunity

Restatement

Market Segmentation by Industry

Recommendations

Document Outsourcing Service Provider Recommendations

Document Outsourcing Client Recommendations

Conclusion

Appendix: 2006 Document Outsourcing Market Summary

Appendix B: Glossary