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Information Overload: We Have Met the Enemy and He Is Us

Product Type: Market Research Report
Published by: Basex
Published: March 2007
Product Code: R299-15
Description
Information is the new currency of our society yet workers are drowning in information. A typical worker gets 200 e-mails, dozens of instant messages, multiple phone calls (office phone and mobile phone), and several text messages, not to mention the vast amount of content that he/she has to contend with.

Information overload has become a significant problem for companies of all sizes, with some large organizations losing billions of dollars each year in lower productivity and hampered innovation. Interruptions alone cost companies in the U.S. $650 billion per year.

It's not just a case of too much e-mail, too many interruptions, too many projects, and too much content. It's all these things clashing -- sometimes like an orchestra without a conductor.

This report looks at strategies companies can use to cope with information overload, including ten tips designed to ease the burden immediately.

"It's not unlike the game of Tetris, where the goal is to keep the blocks from piling up. You barely align one and another is ready to take its place."
Table of Contents
Introduction

The Knowledge Worker

Why This Is Important To Your

Organization

Information And The Individual

The Problem

Technology

Human Factors And Human Nature

Where Knowledge Workers Work

Work-life Balance

The Cost Of Interruptions

Sources Of Information And

Information Overload

Individual Style

Information Overload In Large Companies

Case Study: Citrix

Case Study: Morgan Stanley

Meanwhile

Interview With Nathan Zeldes

The Infomania Symposium

In Closing

What We Can Do Now

10 Steps To Mitigate Overload

Instant Messaging And Presence

Awareness

All Forms Of Communication

In Conclusion

Strategies To Avoid Infomania

Postscript: Charlie Chaplin As Social Scientist

Modern Times Redux

Contents
Ordering and More Information
Price and Delivery Options



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