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First Union Mortgage Corporation: Moving at the Xpede of E-Lending

Product Type: Market Research Report
Published by: TowerGroup
Published: April 2000
Product Code: R301-0016
Description
First Union Mortgage Corporation (FUMC), reputed for struggling with technology choices, recently reevaluated its mortgage lending environment and strategy. FUMC was determined to select a solution that offered it the ability to provide best-of-breed service to its customers across all of its delivery channels, including wholesale, retail, and consumer direct. This TowerGroup Research Note examines FUMC's situation and its requirements and considerations in evaluating numerous technology choices. The Research Note also details the results of FUMC's deployment of the Xpede solution and the impressive initial results of the FUMC-Xpede initiative.
Table of Contents
Highlights

Introduction

Background

  • Revolution not Evolution

    First Union's Requirements

    Choosing and Deploying the Xpede Solution

  • Technology
  • Issues That Arose

    Measuring Results

  • Channel Support
  • The New Process
  • Performance Results
  • Planned Upgrades

    Conclusion

    • Ordering and More Information
    Price and Delivery Options


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